Myergo Reviews

7  Great
TrustScore 4 out of 5

3.9

Write a review

Company activitySee all

Reviews3.9

7 total


Sort:


Rated 5 out of 5 stars

Very happy with the loupes and light

I purchased my 5x Ergo loupes in September 2023 and have been using them daily in the clinic ever since. I have been thoroughly impressed with both the product and the service.

When the loupes first arrived, the customer service team was incredibly helpful, guiding me through the selection process and promptly answering all my questions. A few months later, I accidentally dropped my loupes, but the team quickly provided an emergency replacement within 48 hours and had my original pair repaired within a couple of weeks. Their support was consistently excellent throughout.

The loupes themselves are outstanding—crystal clear, lightweight, and comfortable enough to wear for long procedures. They’ve significantly improved my work quality and reduced eye strain.

I highly recommend them to any clinician considering an investment in high-quality loupes. I couldn’t be happier with both the product and the service.

Date of experience: September 02, 2024


Rated 5 out of 5 stars

Excellent Loupes and Service

Had a great experience with dealing with this company and am very happy with the refractive 6.5x loupes I have received so far. These are the first refractive loupes I’ve ever owned and the learning curve has been pretty quick. The quality on these has been solid and the 3 batteries provided last long enough for several long procedures and can easily be switched out even when they run out.

Would recommend to all! Excellent customer service topped it all off.

Date of experience: July 08, 2024


Rated 1 out of 5 stars

Scammed - Chinese loops

Multiple points here reek of a scam

I was told these were UK made and made from the same lenses as the bigger brands.

Back on the market for ergo loops
and Google images shows me the exact custom loops and frame under a different brand.

Just Google amtec optic, trust pilot doesn't allow links in reviews.

Turns out these are a rebranded Chinese loops at 4x the price. Even the light is from them. I can now see why it takes 3 months to get them delivered and then no one can help when they dont fit.

I went to find them again on Google, after finding this and the company has been removed, presumably by Google, no longer able to give a review.

Even more dishonest is the above 5 star review comes from the owners brother and I think business partner (same surname) who I met at the dentistry show who sold me my loops.

Crazy that they're advertising made by UK dentists their honesty should be called into question.

Date of experience: June 02, 2024

Reply from Myergo

Hi M. Lewis, we are unable to find any order under your name. We have requested further info from you but this was not provided. We would be grateful if you can reach out to us to discuss this as we would like to raise multiple issues in your review such as using words like "Scammed" and claiming you can get our products "4x" cheaper elsewhere. If you don't want to reach out publicly please email us on info@myergo.co.uk


Rated 5 out of 5 stars

Best loupes I’ve had

Best loupes I’ve had. Tried more expensive competitors, which didn’t work out. These loupes have changed my outlook on work and made it bearable. No longer in a massive amount of pain working as the refractives have improved my posture no end. The loupes are light and comfortable with excellent clear vision.

Date of experience: October 09, 2023

Reply from Myergo

Thank you very much for the great review! Please be in touch if you need any further assistance. We are always a phone call or email away :)


Rated 5 out of 5 stars

I’ve had my loupes for 3 years now and…

I’ve had my loupes for 3 years now and I couldn’t have asked for better! Thanks for Theo for seeing me and finding me the best loupes I could have dreamed of. No other company charged such fair prices (rather the opposite!)
They have been so useful and very upset to see these literal Karen’s saying otherwise!
Thanks to the MyErgo team for making work comfortable!

Date of experience: October 06, 2023


Rated 5 out of 5 stars

5 star service.

5 star service.

Prompt reply to my emails by the team.

Good quality loupes that I have used for 2 years now without any problems.

Date of experience: June 26, 2024

Reply from Myergo

Thank you very much for the great review! Please be in touch if you need any further assistance. We are always a phone call or email away :)