9,337 total
Too many times I have ordered carbon fiber pillar post covers from some idiot company in China or Thailand only to receive product that does not fit my U.S. Domestic Model Honda Civic! I was pleasantly surprised I could order this from an American company! Order placed, waiting on arrival.
Date of experience: November 08, 2024
Easiest exhaust system I have ever installed. Everything was correctly to size for my vehicle and went together flawlessly. Very well built system that I am confident will last the lifetime of my vehicle. Oh, and I must mention, it sounds great. Maybe its me but I also feel that my truck is running much smoother and strongly feel that I notice power gains right from the start. Thanks Borla and Carid.
Date of experience: November 05, 2024
You guys always come in clutch with parts, price, and delivery. Autozone wanted to charge me $400 for new, other websites were going to deliver 4 days after CARid, and your website is easy to use.
Date of experience: November 07, 2024
Reply from CARiD.com
Dear Caleb,
Thank you for your kind words and positive feedback. We are delighted to hear that you found our parts, pricing, and delivery to be satisfactory. We appreciate your business and look forward to serving you again in the future.
Thank you,
Consumer Relations
This company sent out the product immediately and has been checking up on delivery and to see if I have received it. I haven't yet at this time being only 2-3 days since order .But will use this company again. !
Date of experience: November 07, 2024
Every time I had to get different parts everyone that’s on the phone they are so helpful with looking up the best offer that also can be in the budget plus interest so the experience is great! and there’s always new deals that can build your dream car as well, you can get parts to fix your car or even as a upgrade for it, you can go back to be a kid and make your car your own Lego game.
Date of experience: November 07, 2024
Reply from CARiD.com
Dear Marcus,
We're thrilled to hear about your positive experience! It's wonderful to know that our team has been so helpful in finding the best deals for you. We strive to make the process of finding parts as smooth and enjoyable as possible, and we're glad you've found our offers to be within your budget. We're also happy to hear that you appreciate the variety of deals and upgrades available, allowing you to truly personalize your car.
Thank you,
Consumer Relations
I originally wrote 3 star review but in checking the status of my order I was wrong. I just haven't received the email that my order has shipped and it shipped with in the 24 hr process window. Not knowing the quality of product yet I can't give 5 stars.
Date of experience: November 08, 2024
İ found very attentive and very helpful representative who helped me a lot. His name is Brandon Le. İnstantly he refreshed GC data, solved all occured problems. İ appreciate it very much
Date of experience: November 05, 2024
Reply from CARiD.com
Dear Salavat,
We're so glad to hear you had a positive experience with our representative. We appreciate your kind words about Brandon Le and his helpfulness. We strive to provide excellent customer service, and we're delighted that Brandon was able to assist you.
Thank you,
Consumer Relations
Called to get clarification on floor mats I was looking at as the item I wanted did not see mats for 2025. Dakota took the call, researched in house and attempted to get ahold of the manufacturer for more info. He wasn’t able to, but determined that other brands were showing compatibility between 2024 and 2025. He also told me that if it didn’t fit, I’d be able to return. He was also able to find a discount on the items, so that was even better. Will keep coming back for my vehicle needs.
Date of experience: November 05, 2024
Reply from CARiD.com
Dear Earl,
We appreciate your kind words and positive review! It sounds like you had a great experience with Dakota. We're glad he was able to provide you with the information you needed and help you find a solution that worked for you. We strive to provide our customers with the best possible service, and we're happy to hear that Dakota went above and beyond to assist you. We value your business and look forward to serving you again in the future.
Thank you,
Consumer Relations
Communication is not strong , I had to email twice to get tracking and an ETA of my rims . Shipping was fast though and they did answer my email with tracking the day they got delivered .
Date of experience: November 04, 2024
I contacted CARiD for replacement mirror after mine was removed by a hit and run. Dakota was able to research the correct part to restore all of the safety features like "Blind spot warning" and defrost. I appreciate his time and effort to help me
Date of experience: October 31, 2024
Reply from CARiD.com
Dear Brian,
We're so glad to hear that you had a positive experience with our team. We strive to provide our customers with the best possible service and we're happy that Dakota was able to help you find the right part for your car. We appreciate your kind words and we're committed to providing our customers with the best possible service.
Thank you,
Consumer Relations
CS rep was quick and helpful. However original item descriptions were completely off. One stated fog lights and bulbs only. CS rep provided link stated lights, bulbs, harness and switch. I needed a full fog light kit with harness and all. We will see how accurate the listing is once I receive the parts. Fingers crossed for a full kit.
Date of experience: November 09, 2024
They sent my package to the incorrect address and refuse to assist me, a total group of thieves starting with Dmytro Kalinin. Their customer service is severely lacking. I used to spend a lot of money with them, but now they have lost me as a customer.
Date of experience: October 29, 2024
Website was very easy to use. Help was available if I needed it. Price was very reasonable. Just placed the order, waiting to receive my products. Will update once my items arrive.
Date of experience: November 07, 2024
Reply from CARiD.com
Dear John,
Thank you for your kind words. We're pleased to hear you found our website easy to navigate and that you were able to find the help you needed. We appreciate your business and look forward to providing you with a positive experience.
Thank you,
Consumer Relations
2000 dodge ram 5.9 4x4 Laramie quad cab I have not installed yet but matched up well going to add extra coat of paint and rust preventer for inside because of the way old part rusted.
Also I like the way site broke down to exact vehicle.
Date of experience: October 27, 2024
Reply from CARiD.com
Dear Michael,
We appreciate you taking the time to share your experience. We understand the importance of finding the right parts for your vehicle, and we're glad you found the right match. We're also happy to hear you found our website easy to navigate.
Thank you,
Consumer Relations
Had just the kit I needed for the right car I have, and didn’t drive me crazy over my password, Made fast and easy to order!
Date of experience: November 08, 2024
TERRIBLE. My money wasted. I never recommend buying from this site, the return policy is AWFUL. I WILL NEVER BUY FROM THIS SITE AGAIN.
I bought a part, they sent me a part that was not compatible with my truck, I had to adjust my time to the mechanic's time, when that happened we discovered that the part was wrong... When I asked to return it, they told me that it was a few days past the return deadline, and then I had to lose my money, and I have no choice but to do something about the wrong part that was sent.
Date of experience: September 04, 2024
Very disappointing. Order shipped 4 days after being ordered. Website said order within 3 hours ships same day. So I did that. Still don’t have the items. And! One of my packages is on the way back to original location. I live in Florida. One of the items is from Pompano beach FL and it’s now in Texas going somewhere! ???
Date of experience: November 04, 2024
Ron Garcia was awesome and helped resolve my issues right away. Wouldn’t hesitate to buy from carid again
Date of experience: November 07, 2024
Reply from CARiD.com
Dear Joshua,
We're thrilled to hear about your positive experience! We appreciate you taking the time to share your feedback. We're glad you found our service helpful and that Ron Garcia was able to assist you. We strive to provide excellent customer service and we're happy to hear that we met your expectations.
Thank you,
Consumer Relations
I was excited to see that you guys had the part and I was able to do finance options and that was great so I'll get my part in a few days and continue on my truck project.
Date of experience: November 06, 2024
Reply from CARiD.com
Dear Kevin,
We're thrilled to hear you were able to find the part you needed and that our financing options worked for you. We appreciate your excitement about your truck project and hope you'll be back soon for any other parts you need.
Thank you,
Consumer Relations
Shipped in a timely manner packing was on point and package arrived damage free. Guys I give you 5 stars. Excellent job. Will definitely order from y’all again in the future!!!
Date of experience: October 31, 2024
Reply from CARiD.com
Dear Richard,
Thank you for your kind words and the 5-star rating! We're thrilled to hear that your order arrived safely and in excellent condition. It means a lot to us that you're happy with our service and we look forward to serving you again in the future.
Thank you,
Consumer Relations
