1,910,772 total
Great delivery and customer service! I love it when my deliveries are by PostNord because they are always fast and on time (unlike the other Amazon's delivery company). And I love the fact that the deliverymen always deliver my items with a smile! I really hope Amazon.de can use PostNord as the main delivery company!
Date of experience: November 06, 2024
I received the notification both to my phone as an SMS and an e-mail. When I went to the delivery point. Everything was straight forward and the personnel was very helpful.
Date of experience: November 05, 2024
Dejligt at en pakke venter på at man kommer hjem. Post nord melder at den er på adressen, og det er super godt.
Date of experience: November 06, 2024
Today I got the best service experience from postnord with a really smiley and kind postman!
Would be nice if all were like this, instead of sometimes delivering a parcel in an passive aggressive way
Date of experience: November 04, 2024
A really good experience! The postman delivered the package directly to my door. It’s super convenient!
Date of experience: November 07, 2024
My parcels are always deliver in shortest time and in perfect condition. Very happy with PostNord service.
Date of experience: November 04, 2024
5 stjerner for at efterlade pakken på matriklen, selvom der for en gangs skyld ingen hjem var 👍
Date of experience: October 31, 2024
the parcel arrived quickly and on time, as always I am satisfied, the quality of delivery has really improved compared to before👍😊
Date of experience: November 05, 2024
1 star because there is no option for none!
My parcel of 15kg was marked by the delivery employee as placed in the mailbox!!! and abandoned at the street, in the front of a closed gate instead of being delivered to the closest pick up point, about 2 km from my house.
The package disappeared! And Post Nord is NOT accepting any responsibility for their employee that LIED and ABANDONED the parcel out of laziness to drive 2 km and place it in a safe location.
The sender cannot register the claim because the parcel looks delivered which makes the claim unacceptable.
After many days of discussing the answer of Post Nord is that they can't do anything about it when it was the fault of their employee who lied and abandoned the parcel!
Date of experience: November 06, 2024
I've been happy for several years now. Maybe it depends on the location, but things have been fine. Deliveries happen when promised and where agreed, so no complaints.
Date of experience: October 25, 2024
You are getting better and better; therefore, 5 stars as prepay :)
Date of experience: November 06, 2024
God information da post Nord modtog min pakke, og hurtig levering til udleveringsstedet
Date of experience: November 05, 2024
Never had complaints so far but it’s 1 star for whom left the parcel outside on the street and of course I could not find it :( It’s been more than 36 hours with no answers from the customer service about the lost parcel. The postman left the package somewhere but there is no evidence because there is no picture on the app… it says “see the picture” but won’t load and only I can see is a black screen til today.
Usually if I’m not at home the package was always delivered at the nearby kiosk but not this time and I’m waiting for an explanation and the total refund of the value of the content. Again It’s 1 star until I get an explanation and I’m so sorry that the whole company has to take 1 star because of one employee.
Update:
No answers from the customer service after 6 days. Luckily for some reason my neighbour found the package on the street and put it inside in the corridor. The package was opened obviously and fortunately the content was safe, it was not much value for whoever took it.
I still cannot see the picture in the app that the postman took as proof of delivery. Still I never gave the consent to leave it outside.
I heard a very poor service from PN from my friends… in my experience I had a good service so far as the app works fine and it’s acceptable to have some bugs. Also the packages always go to the near kiosk so… not sure why this time it was decided not to bring it to a kiosk.
Date of experience: October 30, 2024
I recently tried to deliver three packages to my house, and each time no attempt was made. I know this because I was working from home on each day they "attempted", sitting at a window with a clear view to my front door. If I had known that nobody would try to deliver the packages to my door, I would have sent them to a package shop in the first place, instead of waiting an extra two days for PostNord to do it because I "wasn't home."
Date of experience: November 07, 2024
The post officers (wo-/men) are friendly and well behaved.
The service are well organized.
The parcels are well delivered and transported.
The postage can be tracked well especially in national level.
Date of experience: October 24, 2024
The delivery was made on time, correctly and in good conditions
Date of experience: November 05, 2024
The delivery of this package by DPD and PostNord i Danmark was done so quickly, I am amazed. DPD collected it on Tuesday evening in The Netherlands and it was delivered in Denmark on Thursday at about 14.00 h - in perfect state.
The tracking of the parcel was very clear and easy and so was the communication by email message. Thank you very much!
Date of experience: October 17, 2024
The package says it was picked up at a package point on a day when I was not even in the country. I never got it since. It was also a super expensive package. Try to avoid Postnord when ordering, otherwise may the force be with you but prepare for the worst.
Date of experience: November 01, 2024
My package was delivered to the door of my house by a very courteous driver. Rapid delivery and flawless execution. Thank you.
Date of experience: October 29, 2024
You did good, tak
Delivered in appropriate backup place, what can I say excellent as usual
Date of experience: October 29, 2024
