Everything fits weird, sizes are not accurate at all it is a literal roll of the dice what your going to get. My order took double the max production time, when I contacted them they informed me that... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Honestly I've order more then 3 shirts and I gotta say I've washed one 3 times the design is still holding up good and steady no peeling no cracks one thing I will say tho is I wish there was more pri... Mehr ansehen
Unternehmen hat geantwortet
The go to supplier. I've used Tapstitch over 10 times now. Orders produced within hours, despatch details sent and tracking to the point of delivery. (UK) products are high quality, printing the bes... Mehr ansehen
Unternehmen hat geantwortet
Very good experience with first order which was printed within 24-48 hours, unbelievable! Kept me notified when courier needed more information so everything went smoothly. The customer was delighted... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Kontaktinformationen
Littlejohn St, 91706, Los Angeles, Vereinigte Staaten
- info@tapstitch.com
- www.tapstitch.com
4.3
Hervorragend
525 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
everything
22. September 2026
Product quality is great and they keep…
Product quality is great and they keep you updated from start to finish on your order. I just wish they have bigger sizes on the mocknecks. It only goes up to large size and I have a little of inquiries for XL
22. September 2026
Great products and easy to use
Great products and easy to use. Only complaint is I wish print area was a little larger.
22. September 2026
Everything fits weird plus hidden fees
Everything fits weird, sizes are not accurate at all it is a literal roll of the dice what your going to get. My order took double the max production time, when I contacted them they informed me that they ran out of stock but didn't bother to notify me. Hidden shipping fees after checkout. I paid for the express shipping just to have my order held hostage for more shipping fees that were not mentioned or disclosed during checkout. This place is ridiculous. Definitely not for any serious buyers.
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tapstitch
Hi Heath,
We’re sorry for the experience you’ve had, especially after dealing with a production delay, an out-of-stock item, and then an unexpected charge from DHL after paying for express shipping.
You raised several concerns that we take seriously.
First, you should not have had to contact us to find out that an item was out of stock after your order had already exceeded the expected production timeframe. We know how important predictable production and proactive communication are, particularly for customers relying on us for their business.
Regarding the additional $25 requested by DHL, we also want to provide some context while acknowledging where we could have done better.
This was not an additional shipping fee charged by Tapstitch. With International Express shipments, the carrier may collect import duties or other customs-related charges when a shipment clears customs in the destination country. These charges can vary depending on the shipment and local customs requirements, so unfortunately, we’re unable to determine or accurately estimate the amount in advance.
However, your feedback has highlighted something important for us: while the amount itself may not be predictable, the possibility of an additional customs-related charge should be communicated more clearly when customers select their shipping method at checkout.
We understand why receiving an unexpected $25 payment request from DHL after already paying for express shipping felt like a hidden cost. The information presented during checkout did not make that possibility clear enough, and that is something we need to improve.
Thank you for calling this out. We’re taking your feedback back to our team to review how we communicate potential import-related charges during checkout so customers can make a more informed shipping decision before placing an order.
We’re also sorry to hear about the sizing inconsistency you experienced. Reliable sizing, production timelines, and proactive communication are all important for customers evaluating Tapstitch for ongoing business, and your experience clearly fell short in these areas.
Our Customer Experience team will follow up with you directly to better understand the sizing concerns and review the production and out-of-stock experience.
We appreciate you being direct about what went wrong. While we can’t control the customs charges applied during international express delivery, we can—and should—do a better job of making customers aware of that possibility before they choose the shipping method.
– The Tapstitch Team
My experience with Tapstitch has been…Two Orders Later: Inconsistent Sizing, Poor Print Quality, and a Lot of Disappointment
My experience with Tapstitch has been mixed, but unfortunately, after two separate orders, I would say I’m more disappointed and frustrated than satisfied.
My first order was honestly horrible. The quality of the T-shirt itself was okay, but it was definitely not what I expected based on how Tapstitch presents its products. My biggest issue, however, was the sizing. I ordered one of the largest sizes available, and it genuinely felt more like something made for a 14-year-old girl than an adult man. The sizing was so far off from what I expected that the shirt was basically unusable for its intended purpose.
I do want to give credit where it is deserved. Lusanda from customer service was great. She was responsive, professional, patient, and genuinely seemed to be trying her best to help me with the issues I experienced. She has easily been the most positive part of my experience with Tapstitch so far.
Because of that experience with customer service, I decided to give Tapstitch another opportunity and placed a second order. Unfortunately, that order was also only partially successful.
The actual fabric and overall quality of some of the T-shirts were decent and closer to what I was expecting. However, the sizing continues to be a major problem. I specifically went up to a 2XL because of what happened with my first order, yet one of the shirts still felt closer to a Small than a 2XL.
For a company that markets apparel, particularly oversized and streetwear-style clothing, I don't understand how the sizing can be this inconsistent. A customer ordering a 2XL should not have to wonder whether the shirt is actually going to fit like a 2XL, a Medium, or even a Small.
The print quality was another disappointment. The lettering on the T-shirts already looks faded while the shirts are brand new. Instead of looking like a clean, durable, professionally finished print, it looks like something that may begin deteriorating after the first few washes. Obviously, I cannot say what will happen until they are actually washed, but when a brand-new garment already makes you question whether the print will survive washing, that isn't very reassuring.
Another thing I genuinely don't understand is the advertising I have seen for Tapstitch, including videos and ads on YouTube showing people ordering products and appearing extremely satisfied with what they receive.
After seeing those advertisements and then comparing them with the products I personally received across two separate orders, there is a major disconnect for me. I obviously cannot say whether those positive reactions are paid, sponsored, or completely independent, because I don't know. But from my perspective as an actual customer, the advertisements certainly come across very differently from the experience I have had.
Based on the products I received, I personally find it extremely difficult to understand how someone receiving the same sizing and print quality would be completely satisfied. Maybe other customers have received better products, and I can only speak about what was delivered to me, but my experience simply has not matched what I have seen advertised.
At this point, there is also one decision I have already made. If I eventually launch my own clothing brand, I will most definitely not be using Tapstitch as the manufacturer or fulfillment partner. That decision is set in stone. When you're building your own brand, your customers associate the quality of the garment, printing, sizing, and overall product with your brand—not with the company that manufactured it. Based on what I have received so far, I personally would not feel comfortable putting my own brand name on these products and sending them to paying customers.
That is probably the most disappointing part because I originally tried Tapstitch partly to see whether they could potentially be a company I would work with for future clothing projects. After two orders, I no longer have that confidence.
Customer service has been good about answering my questions and concerns, and again, Lusanda deserves recognition for trying to help. However, good communication can only go so far. So far, I haven't really been offered much of a solution or anything additional to compensate for the inconvenience of experiencing problems across multiple orders. At some point, customers don't just want their concerns acknowledged—they want the underlying problem resolved. I am going to wait and see how Tapstitch responds to this review and whether they offer any meaningful solution regarding the products I received. overall, i would be skeptical to trust them with anything moving forward. so far i placed 2 orders and both have been disappointing.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tapstitch
Hi Lynn,
Thank you for taking the time to explain your experience in such detail. We’re sincerely sorry that after giving Tapstitch two opportunities, you’ve been left feeling more disappointed than confident in us.
We also want to recognize your kind words about Lusanda. We’re glad she treated your concerns with the patience, professionalism, and care they deserved, and we’ll make sure that recognition is shared with her.
At the same time, we completely understand your larger point: good customer service cannot make up for products that have not met your expectations, and acknowledgment alone is not a resolution.
The sizing concerns you experienced across both orders, together with your concerns about the appearance and durability of the print, deserve a proper product-level review and a meaningful resolution rather than another general explanation.
We also understand why this has affected your confidence in Tapstitch as a potential partner for your own brand. When you sell a product under your name, your customers associate its fit, print quality, and overall experience with your brand. We don’t take that responsibility lightly.
Our Customer Experience Manager is personally reviewing your case and will follow up with you directly regarding the products you received and the appropriate next steps.
We’re very sorry that the products you received across these two orders did not reflect the experience you expected from Tapstitch. Thank you for giving us a second opportunity after your first order, and for being so clear about where we have fallen short.
– The Tapstitch Team ❤️
Antwort von Tapstitch
Hi Jay,
Thank you so much for your wonderful feedback! 😊
We’re glad to hear that you find the experience fast, easy, and enjoyable. Your support means a lot to us, and we truly appreciate you taking the time to share your experience!✨
- The Tapstitch Team ❤️
Antwort von Tapstitch
Hi Kelvyn,
Thank you so much! 😊
Really appreciate the positive feedback. We’ll continue doing our best and keep the momentum going! 💪✨
- The Tapstitch Team ❤️
Crapstitch
Crapstitch. Worst company I have dealt with in a long time. DO NOT USE. Choose another supplier. There customer service is truly awful when you have an issue on live chat they are so busy replying to other peoples complaints and issues they regularly reply to their problem in your chat, they fob you off with promises to escalate and email you with an update, which never materialises. They grind you down with new chats going over the same issues and you constantly repeat yourself, day after day to no resolve. They will damage your brand and your mental health. AVOID AT ALL COSTS.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tapstitch
Hi Steve,
We’re very sorry to read about the experience you’ve had with Tapstitch.
What concerns us most in your feedback is not only that you’ve experienced fulfillment issues, but how much additional effort you’ve had to put in trying to get those issues resolved. Having to start new chats, repeat the same information to different agents, and wait for promised escalations or email updates that don’t arrive is not the support experience we expect to provide.
You’re also right that when you use Tapstitch to fulfill orders for your own customers, our mistakes don’t stop with us. They can cost you time, create difficult conversations with your customers, and ultimately affect your own brand. We take that very seriously.
We have not yet been able to confidently identify your Tapstitch account from the information available in this review, so we don’t want to make assumptions about your specific orders or give you another generic answer without properly investigating what happened.
We’ve reached out to you through Trustpilot to request some additional account or order information. We would really appreciate your help in providing those details. Once we receive them, we’ll have the case reviewed at the management level and follow up with you directly rather than asking you to go through the same support process again.
We’re sincerely sorry that getting help from us has become part of the frustration instead of part of the solution.
Thank you for bringing this to our attention, Steve. We hope you’ll give us the opportunity to properly investigate what happened and address the issues you’ve been dealing with.
– The Tapstitch Team
Antwort von Tapstitch
Hi There,
Thank you so much for your kind feedback! We’re delighted to hear that you love the quality of the fabric. Your satisfaction means a lot to us, and we truly appreciate your support! 😊
- The Tapstitch Team ❤️
Antwort von Tapstitch
Hi Esther,
Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with our quick service and the quality of our products. We truly appreciate your support and look forward to serving you again! 😊
- The Tapstitch Team ❤️
I just wish the full covering design…
I just wish the full covering design hoodies made with my own photos would have an all cotton version that can be worn in the cold days of summer in Sydney Australia
13. September 2026
Antwort von Tapstitch
Hi Stuart,
Thank you for sharing your feedback!
We truly appreciate your suggestion regarding an all-cotton version of our full-covering design hoodies. We understand how having a more breathable cotton option would be ideal for the cooler summer days in Sydney, Australia, especially when using your own photos for a personalized design.
We’ll be sure to take your feedback into consideration as we continue to improve and expand our product offerings. Thank you again for sharing your suggestion and for choosing Tapstitch! 😊
- The Tapstitch Team ❤️
Great experience and easy to use
Great experience and easy to use. Quality print and products
12. September 2026
Antwort von Tapstitch
Hi Castro,
Thank you for sharing your feedback! 😊
We’re delighted to hear that you had a great experience with Tapstitch and found our platform easy to use. It’s wonderful to know that you’re happy with the print quality and our products.
We truly appreciate your support and look forward to serving you again in the future.
- The Tapstitch Team ❤️
Great Company and Amazing Selection!
I had a wonderful experience ordering from Tapstitch! They offer an excellent and wide choice of products. You can buy items blank or easily customize them with your own ideas, making it a fantastic option whether you are buying for a business or just for yourself. The prices are fantastic, the quality of the products is top-notch, and international delivery was surprisingly fast! I love everything about this order and will definitely be purchasing again. Highly recommended!
12. September 2026
Antwort von Tapstitch
Hi There,
Thank you so much for your wonderful feedback and recommendation! 😊
We’re truly delighted to hear that you had such a positive experience with Tapstitch. It’s great to know that you’re happy with our product selection, quality, pricing, and international delivery.
We’re especially glad that our customization options have been helpful for both personal and business needs. Your kind words mean a lot to our team and inspire us to continue providing quality products and reliable service.
We look forward to serving you again on your next order. Thank you for choosing Tapstitch!
- The Tapstitch Team ❤️
Antwort von Tapstitch
Hi Cecily,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with the shirt, especially the quality, quick shipping, and great price.
We truly appreciate your support and are so glad you enjoyed your product. We look forward to serving you again! 😊
- The Tapstitch Team ❤️
Tapstich - Best company for DTG
Tapstich - easy to design our products and upload to Etsy. Blanks and design costs are very affordable. Shipments to our store were on time and we were kept abreast of delivery dates. And the overall product result is real quality. We are very happy with the company!
9. September 2026
Antwort von Tapstitch
Hi There,
Thank you so much for your fantastic feedback!
We’re thrilled to hear that you’ve had such a positive experience with Tapstitch, from designing and uploading your products to Etsy to the affordability of our blanks and printing.
It’s wonderful to know that your shipments arrived on time, that our delivery updates were helpful, and most importantly, that you’re happy with the quality of the final products. We truly appreciate your trust and support, and we look forward to continuing to be part of your business journey! 😊
- The Tapstitch Team ❤️
quality of the shirt great print was…
quality of the shirt great print was perfect even after washing on full spin and 30°
9. September 2026
Antwort von Tapstitch
Hi Joanna,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with the shirt quality and that the print remained perfect even after washing on a full spin cycle at 30°C.
We truly appreciate you taking the time to share your experience with us. 😊
- The Tapstitch Team ❤️
I love Tapstich!
I love Tapstich!
Lots of really interesting tools!
Easy to build a brand!
Plenty of products and new arrivals almost every week!
But the one thing
is the print quality.
For such a great company as Tapstich, the DTG print quality is really bad! Very, very bad.
If I had to rate it,
I'd give it a 5/10.
The designs deteriorate.
After washing, there's nothing left.
We love you Tapstich ❤️
We need better printing
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Tapstitch
Hi There,
Thank you so much for your honest and heartfelt feedback!
We truly appreciate your kind words about Tapstitch, especially regarding our tools, product selection, new arrivals, and how easy it is to build your brand with us.
At the same time, we sincerely apologize that the DTG print quality did not meet your expectations. We completely understand how disappointing it must be to see your designs deteriorate, especially after washing. Print quality is extremely important, and your feedback regarding the durability and wash performance of the prints is something we take seriously.
Your comments are valuable to us and will be shared with the appropriate team for further review and improvement. We’re continuously working to improve our printing quality and provide products that creators can confidently offer to their customers.
Thank you for continuing to support and believe in Tapstitch despite this experience. We truly appreciate your honesty, and we hope we can earn your confidence again with better printing quality in the future.🙏
- The Tapstitch Team ❤️
Big THANKS from Me-PhotoLady to You- Tapstitch
The ease in working with this app was easy and understandable. The arrival of my product was swift and in a timely manner. I was so happy to see my product arrive. I want to thank the creators for making my dreams and so many other dreams come true. You allow us to be even more independent. You have no idea how thankful and happy to be able to have my own product and this app helps me be even more creative. Thanks again from the bottom of my heart. God bless you all.
8. September 2026
Antwort von Tapstitch
Hi Kami,
Thank you so much, PhotoLady, for sharing such a heartfelt review!
We’re truly grateful to hear that you found the Tapstitch app easy to use and that your order arrived swiftly and on time. It means so much to us to know that seeing your finished product brought you happiness and excitement. ✨
We’re especially touched by your words about creativity and independence. Helping creators bring their ideas to life and build something of their own is exactly what inspires us to keep doing what we do. Knowing that Tapstitch can be part of your creative journey is incredibly meaningful to our entire team.
Thank you for trusting Tapstitch and for allowing us to be part of your dreams. We wish you continued success, creativity, and many more exciting products ahead!
God bless you as well, and thank you again from the entire Tapstitch team! ✨
- The Tapstitch Team ❤️
Good customer service
Providing quality garments that are hard to get without having manufacturers.
7. September 2026
Antwort von Tapstitch
Hi Ronald,
Thank you so much for your kind feedback! 😊 We’re delighted to hear that you’ve had a positive experience with Tapstitch and appreciate the quality and variety of garments we offer.
We understand how challenging it can be to access quality garments without working directly with manufacturers, so we’re happy that Tapstitch can provide a convenient way to bring your ideas and products to life.
Thank you for trusting Tapstitch and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to provide quality products and reliable service! ✨
-The Tapstitch Team ❤️
Very good experience with first order…
Very good experience with first order which was printed within 24-48 hours, unbelievable! Kept me notified when courier needed more information so everything went smoothly. The customer was delighted with his item (denim shorts). We are now waiting on some samples. The catalogue is vast and really amazing for fresh, on trend garments, mom/dad cuts plus some Uber-trending streetwear of varying quality (make sure to check fabrics). All in all, really pleased and we will be using them for most of our products (apart from AOP which they don't do, which is fine, the print areas are huge). Highly recommend if you have a streetwear or fast fashion brand as they seem to have new drops weekly.
7. September 2026
Antwort von Tapstitch
Hi Patrick,
Thank you so much for sharing such a detailed review of your first experience with Tapstitch! 😊
We’re thrilled to hear that your first order was produced within 24–48 hours and that our courier updates helped ensure everything went smoothly.
It’s especially wonderful to know that your customer was delighted with the denim shorts! We’re also excited to hear that you’re waiting on samples and considering Tapstitch for most of your products.
We truly appreciate your feedback about our extensive and constantly growing catalog, including our mom/dad cuts and streetwear selections. Your reminder about checking the fabric details is also very valuable, as we want customers to choose the products that best fit their brand and expectations.
We’re grateful for your recommendation and for trusting Tapstitch as a supplier for your brand. We look forward to supporting you with your upcoming samples and future collections! ✨
-The Tapstitch Team ❤️
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