Ticket data model

export type TicketingTicket = {
	id?: string;
	created_at?: string-time; // (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
	updated_at?: string-time; // (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
	customer_id?: string;
	subject?: string; // short description of the ticket
	description?: string; // Full description of ticket issue
	status?: 'ACTIVE' | 'CLOSED';
	closed_at?: string-time; // (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
	priority?: string;
	category_id?: string; // (reference to AccountingCategory)
	source?: string; // Channel where ticket was originally submitted
	source_ref?: string; // Reference to source-specific object
	tags?: string[];
	user_id?: string; // (reference to HrisEmployee)
	url?: string;
	attachment_ids?: string[]; // Array of attachment IDs retrieved from StorageFile.Get endpoint
	due_at?: string-time; // (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
	raw?: any;
} 

import { z } from 'zod';

export const ZodTicketingTicket = z.object({
	id: z.string().optional(),
	created_at: z.string-time().optional().describe("(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"),
	updated_at: z.string-time().optional().describe("(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"),
	customer_id: z.string().optional(),
	subject: z.string().optional().describe("short description of the ticket"),
	description: z.string().optional().describe("Full description of ticket issue"),
	status: z.enum("ACTIVE", "CLOSED").optional(),
	closed_at: z.string-time().optional().describe("(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"),
	priority: z.string().optional(),
	category_id: z.string().optional().describe("(reference to AccountingCategory)"),
	source: z.string().optional().describe("Channel where ticket was originally submitted"),
	source_ref: z.string().optional().describe("Reference to source-specific object"),
	tags: z.array().optional(),
	user_id: z.string().optional().describe("(reference to HrisEmployee)"),
	url: z.string().optional(),
	attachment_ids: z.array().optional().describe("Array of attachment IDs retrieved from StorageFile.Get endpoint"),
	due_at: z.string-time().optional().describe("(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"),

});

import dataclasses

@dataclasses.dataclass
class TicketingTicketStatus(str, Enum):
	ACTIVE = 'ACTIVE'
	CLOSED = 'CLOSED'

@dataclasses.dataclass
class TicketingTicket:
	id: Optional[str]
	"""(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"""
	created_at: Optional[str]
	"""(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"""
	updated_at: Optional[str]
	customer_id: Optional[str]
	"""short description of the ticket"""
	subject: Optional[str]
	"""Full description of ticket issue"""
	description: Optional[str]
	status: Optional[TicketingTicketStatus]
	"""(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"""
	closed_at: Optional[str]
	priority: Optional[str]
	"""(reference to AccountingCategory)"""
	category_id: Optional[str]
	"""Channel where ticket was originally submitted"""
	source: Optional[str]
	"""Reference to source-specific object"""
	source_ref: Optional[str]
	tags: Optional[List[List[str]]]
	"""(reference to HrisEmployee)"""
	user_id: Optional[str]
	url: Optional[str]
	"""Array of attachment IDs retrieved from StorageFile.Get endpoint"""
	attachment_ids: Optional[List[List[str]]]
	"""(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)"""
	due_at: Optional[str]