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Description
What happened?
When a visitor comes from ChatGPT, each "hit" they perform (e.g. tracked event), results in a new visit being created and added to their Visitor Profile.
My observations:
- the bug affects visitors with different browsers and OSes, so it's unlikely to be due to some browser extension/privacy/ad blocker
- the bug seems to disappear when the visitor visits a second page - all future hits are correctly tied to the same visit
- for some visitors, the bug seems to need like a minute to "activate" - the very first events are correctly tied to the first visit
- the ChatGPT icon for the very first visit is
plugins/Morpheus/icons/dist/aiAssistants/chatgpt.com.png, but for the subsequent "visits" it isplugins/Morpheus/icons/dist/aiAssistants/xx.png
What should happen?
The hits should be part of the same visit, the way Matomo does it normally.
How can this be reproduced?
Go to: Acquisition > AI Assistants > ChatGPT > Open the segmented visits log.
Observe how the same visitor creates many visits within the same minute, for each event still on the same page:
Matomo version
5.5.1
PHP version
8.3
Server operating system
Ubuntu 22.04
What browsers are you seeing the problem on?
No response
Computer operating system
No response
Relevant log output
Validations
- Read our Contributing Guidelines.
- Follow our Security Policy.
- Check that there isn't already an issue that reports the same bug to avoid creating duplicates.
- The provided steps to reproduce is a minimal reproducible of the Bug.
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BugFor errors / faults / flaws / inconsistencies etc.For errors / faults / flaws / inconsistencies etc.To TriageAn issue awaiting triage by a Matomo core team memberAn issue awaiting triage by a Matomo core team member