@jvJUCA @marcgc21

Description 📝

The video player in the Help Center section is missing essential playback controls, such as play, pause, volume adjustment, and the progress bar. This prevents users from interacting with the video, making it difficult to pause or navigate to specific timestamps.

Without these controls, users are forced to watch the video in its entirety without the ability to seek forward or backward. This can be frustrating, especially for users looking for specific information within the video.

This issue occurs across different browsers and devices, making it unlikely to be a browser-specific problem.

Link 🔗

http://localhost:8080/help

Steps to Reproduce 🔄

1. Navigate to the Help Center section.
2. Locate the video player.
3. Attempt to use playback controls (play, pause, volume, progress bar).
4. Notice that no controls are visible or functional.

Screenshots 📸

Expected Behavior 🤔

The video player should display standard playback controls, allowing users to:

• Play and pause the video.
• Adjust the volume.
• Use a progress bar to seek forward or backward in the video.

Actual Behavior 😱

• The video player does not show any playback controls.
• Users cannot pause, seek, or adjust the volume.
• The video plays automatically without user control.

Environment 🌍

• Vue component: [e.g., src/components/VideoPlayer.vue]
• Git branch: [e.g., main]
• OS: [e.g., Windows 10, macOS]
• Browser: [e.g., Chrome, Firefox, Safari]
• Version: [e.g., 22]

Additional Information ℹ️

• The issue persists across multiple browsers and operating systems.
• No related errors appear in the browser console.
• The issue may have started after a recent update or change in the codebase.