Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

Please read our subscription cancellation policy carefully to understand the guidelines and procedures for canceling your subscription.

Subscription Cancellation: If you wish to cancel your subscription, you have the option to do so at any time. We understand that circumstances may change, and we want to provide you with flexibility. You can cancel your subscription by following the steps outlined in this policy.
Cancellation Process: To cancel your subscription, please log in to your account on our website and navigate to the subscription management section. There, you will find an option to cancel your subscription. Alternatively, you can contact our customer support team, and they will assist you with the cancellation process.
Cancellation Deadline: In order to avoid being charged for the next billing cycle, please ensure that you cancel your subscription before the renewal date. The renewal date is typically the same day of the month that your initial subscription was activated. Cancelling before the renewal date will ensure that you are not charged for the next subscription period.
Refund for Canceled Subscriptions: If you cancel your subscription before the renewal date, you will not be charged for the subsequent subscription period. However, we do not provide refunds for the portion of the subscription period that has already been paid for.
Communication and Assistance: If you have any questions or need assistance with canceling your subscription, please contact our customer support team. We are available to help and guide you through the cancellation process.
Reactivation of Subscription: If you change your mind and wish to reactivate your subscription after canceling, you can do so by contacting our customer support team or by visiting the subscription management section in your account. Please note that reactivating a subscription may require you to provide updated payment information and will be subject to the availability of the subscription plan.
Changes to Subscription: If you wish to make changes to your subscription, such as upgrading or downgrading your plan, please contact our customer support team. They will assist you with the necessary steps and provide any additional information or pricing adjustments, if applicable.

Note: This subscription cancellation policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest information.

If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are here to help!