Terms of Use

If you do not agree to these Terms, do not use this website. We may modify these Terms at any time by posting an updated version on this page. Continued use after changes become effective constitutes acceptance.

Effective date: June 20, 2026

You must be at least 18 years old and able to form a binding contract to use this website for business purposes. If you use the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Novapro Lab LLC provides software development, SaaS platform engineering, AI agent systems, automation workflows, API integrations, cloud architecture, and related consulting services. Website content describes capabilities and experience; specific services are delivered under separate written agreements.

You may use this website for lawful purposes related to learning about our services, submitting inquiries, and contacting our team. We may modify, suspend, or discontinue any part of the website at any time.

You agree not to:

• Violate applicable laws or regulations
• Attempt unauthorized access to systems, accounts, or data
• Interfere with website operation, security, or integrity
• Use automated means to scrape or overload the site without permission
• Transmit malware, spam, or harmful code
• Misrepresent identity or affiliation
• Use the website to infringe intellectual property or privacy rights

Website content—including text, graphics, branding, layout, code samples, and design—is owned by Novapro Lab LLC or its licensors and protected by intellectual property laws. You may not copy, modify, distribute, publicly display, or create derivative works without prior written consent, except for limited personal or internal business review.

Novapro Lab names, logos, and branding are proprietary to Novapro Lab LLC. Third-party trademarks, product names, and logos referenced on this site belong to their respective owners and are used for identification only.

Submitting a consultation request, contact form, or email does not create a client relationship or obligation to perform services. We may respond with scheduling options or requests for additional information at our discretion. You are responsible for the accuracy of information submitted.

Professional services are governed by a separate statement of work, master services agreement, proposal, or other written contract. Website materials do not define deliverables, warranties, service levels, or pricing unless expressly incorporated into a signed agreement.

Software development engagements involve technical uncertainty, third-party dependencies, and client collaboration. Timelines, scope, acceptance criteria, change control, and ownership of deliverables are defined in applicable project agreements.

References to SaaS platforms, operational systems, dashboards, or hosted products describe service categories or illustrative work. Availability, features, and support for any deployed platform depend on the applicable product agreement and operational environment.

Certain software products, SaaS platforms, AI systems, and commercial intelligence solutions developed or operated by Novapro Lab LLC may be governed by separate product-specific agreements, privacy notices, and service terms. Those documents control the use of those products.

Our website and client solutions may reference or integrate third-party platforms, APIs, cloud providers, libraries, or tools. Novapro Lab LLC is not responsible for third-party terms, pricing, availability, or conduct. Client use of third-party services remains subject to those providers' agreements.

Clients and prospective clients are responsible for providing accurate requirements, timely feedback, necessary access, lawful data, and appropriate internal approvals. Clients must evaluate whether proposed solutions meet their operational, security, and compliance needs before deployment.

Confidentiality obligations for shared business or project information are governed by a signed non-disclosure agreement or services contract where executed. These Terms do not replace a mutual or one-way NDA where one exists.

THIS WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, Novapro Lab LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, Novapro Lab LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR GOODWILL ARISING FROM USE OF THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, TOTAL LIABILITY FOR WEBSITE-RELATED CLAIMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW. LIABILITY FOR PROFESSIONAL SERVICES IS GOVERNED BY THE APPLICABLE SERVICES AGREEMENT.

You agree to defend, indemnify, and hold harmless Novapro Lab LLC and its personnel from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your misuse of the website, violation of these Terms, or infringement of third-party rights related to materials you submit.

Novapro Lab LLC is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, utility failures, internet outages, labor disputes, government actions, or third-party service interruptions.

You agree to comply with applicable export control, sanctions, and trade laws. You may not use or access the website in violation of U.S. export restrictions or applicable international trade regulations.

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Subject to applicable law, exclusive venue for disputes arising out of or relating to these Terms or the website shall be in the state or federal courts located in Broward County, Florida, and you consent to personal jurisdiction in those courts.

We may revise these Terms by posting an updated version on this page. Material changes may be highlighted through additional notice where appropriate. Your continued use after the effective date constitutes acceptance.

Fees for professional services, software development, SaaS platforms, subscriptions, consulting, and related work are defined in a written proposal, statement of work, order form, or master services agreement. Website content does not constitute a binding price quote.

We may invoice clients manually or, in the future, accept payment through Stripe payment links, Stripe Checkout, PayPal invoices, PayPal buttons, or similar payment methods. Payment terms, due dates, and accepted methods are specified in the applicable agreement or invoice.

Projects may require deposits, retainers, or milestone payments to reserve capacity, begin discovery, or fund defined phases of work. Deposits and retainers may be non-refundable once work has started, resources have been allocated, deliverables have been prepared, or a milestone has been delivered, unless a written agreement states otherwise.

SaaS or recurring service subscriptions are billed according to the subscription terms in the applicable agreement. Subscriptions may renew automatically unless canceled in accordance with those terms. Cancellation procedures and renewal periods are defined in the written agreement or subscription terms.

Quoted fees may exclude applicable taxes, duties, wire fees, currency conversion costs, and third-party platform or payment processing fees unless expressly stated otherwise. Clients are responsible for applicable taxes and bank charges unless the agreement provides differently.

If a payment fails, is reversed, or is disputed without prior notice, we may pause work, suspend access to deliverables or hosted services, or withhold release of materials until payment is resolved, subject to the applicable agreement and law.

Changes to scope, timeline, integrations, features, or deliverables may require a written change order and additional fees. Client delays in feedback, approvals, credentials, or content may affect schedules and costs.

Digital deliverables may include source code, documentation, configurations, dashboards, automation workflows, API integrations, and hosted environments. Acceptance criteria, review periods, and delivery methods are defined in the applicable project agreement.

Client projects may require third-party services such as cloud hosting, domains, software licenses, API usage, AI provider consumption, marketplace fees, and payment processing costs. These expenses may be billed separately or passed through as agreed in writing and are subject to the Cancellation and Refund Policy.

Cancellation and refund terms for paid services are described in our Cancellation and Refund Policy and in the applicable written agreement. In case of conflict, the signed agreement controls for that engagement.

If you believe a charge is incorrect, contact Novapro Lab LLC before initiating a chargeback or payment dispute so we can review the matter. Unauthorized or premature chargebacks may delay project work and may be addressed under the applicable agreement and payment network rules.

Professional services, software, SaaS platforms, AI systems, and automation solutions do not guarantee specific revenue, sales, conversion, cost savings, operational results, uptime beyond contracted terms, or regulatory outcomes unless expressly stated in a signed agreement.

Browsing this website, submitting a form, or contacting us does not create a client, partner, fiduciary, or agency relationship. A professional engagement begins only when both parties agree in writing to specific services, fees, and terms.

Proposals, estimates, discovery summaries, and website descriptions are informational and may change based on technical review, scope clarification, third-party dependencies, and resource availability. Binding deliverables, timelines, fees, and acceptance criteria are defined in a signed statement of work, master services agreement, order form, or equivalent written contract.

If documents conflict, the following order of precedence generally applies for a specific engagement, unless the signed agreement states otherwise: (1) executed statement of work or order form, (2) master services agreement, (3) product-specific or SaaS terms, (4) proposal or quote incorporated by reference, (5) invoice payment terms, and (6) these website Terms of Use and related public policies.

Invoices are due according to the payment terms stated in the applicable agreement or invoice. Late payments may result in paused work, suspended access to deliverables or hosted services, late fees where permitted by law and stated in writing, or collection activity for overdue amounts.

Clients remain responsible for:

• Providing timely feedback, approvals, credentials, and technical information
• Ensuring submitted data and content are lawful and properly authorized
• Obtaining internal approvals required for integrations, deployments, or purchases
• Reviewing deliverables against agreed acceptance criteria
• Evaluating whether solutions meet security, privacy, and operational requirements before production use

AI agents, automation workflows, and AI-assisted software may require ongoing monitoring, human review, and configuration changes. Clients are responsible for validating outputs, supervising automated actions, and ensuring lawful use in their environment.

• Responsible AI Policy

If you discover a potential security vulnerability affecting Novapro Lab systems covered by our reporting policy, please report it responsibly rather than exploiting or publicly disclosing it.

• Vulnerability Reporting Policy

Ownership of deliverables, licenses, pre-existing intellectual property, client materials, reusable components, templates, libraries, and background technology is defined in the applicable written agreement. Unless expressly agreed otherwise, Novapro Lab retains ownership of its pre-existing tools, frameworks, know-how, and general methodologies.

Novapro Lab may identify a client by name, logo, or general project description in portfolio materials, case studies, or marketing content only with client permission or as permitted by the applicable agreement. Confidential project details are not disclosed without authorization.

The following policies supplement these Terms:

• Cancellation and Refund Policy
• Privacy Policy
• Cookies Policy
• Responsible AI Policy
• Vulnerability Reporting Policy
• Disclaimer

• Contact Novapro Lab
• Schedule a Consultation

For questions about these Terms, contact: