Legal
This Privacy Policy describes how Novapro Lab LLC ("Novapro Lab," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, submit inquiries, communicate with us, or otherwise interact with our business.
Novapro Lab LLC is a United States–based technology company providing software development, SaaS platforms, AI agents, automation systems, API integrations, and related consulting services. We respect privacy and handle personal information in a manner intended to be transparent, secure, and consistent with applicable law.
Effective date: June 20, 2026
This Privacy Policy applies to:
This policy does not apply to third-party websites, applications, or services linked from our site. Client projects, hosted platforms, or product-specific environments may be governed by separate privacy notices and agreements.
We collect information that identifies, relates to, describes, or could reasonably be linked with an individual, depending on how you interact with us and applicable legal definitions in your jurisdiction.
You may provide personal information when you:
This may include name, company, job title, email, phone number, project details, budget range, timeline, message content, and other information you choose to submit.
When you use our website, we and our providers may automatically collect:
We may use analytics tools to understand website traffic and improve user experience. Analytics providers may collect information about your device and interactions with our site according to their own privacy policies. We configure analytics in a manner intended to support legitimate business interests and site improvement. Optional analytics technologies are not loaded unless you grant analytics consent through Privacy Preferences.
We use personal information to:
If you receive marketing or newsletter communications from us, you may opt out at any time using the unsubscribe mechanism in the message or by contacting us directly. Opting out of marketing does not affect transactional or service-related communications necessary to respond to your requests or perform a contract.
If you are located in the European Economic Area or United Kingdom, we process personal data only where we have a valid legal basis, which may include:
We do not sell personal information for monetary consideration. We may disclose information as described in the sections below or when permitted or required by law.
We use trusted vendors for hosting, infrastructure, analytics, communications, CRM, productivity, security, payment processing, and related operations. When we use payment processors such as Stripe or PayPal, they process payment data according to their own terms and privacy policies. These providers process information on our instructions and subject to contractual confidentiality and data protection obligations appropriate to the services provided.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
Novapro Lab LLC is located in the United States. If you access our website or contact us from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or other lawful mechanisms recognized under applicable data protection law.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, maintaining business records, processing payments, meeting legal obligations, resolving disputes, and enforcing agreements. Retention periods vary based on data type, relationship status, and legal requirements.
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, access, delete, and correct personal information, subject to legal exceptions.
We do not sell personal information for monetary consideration. We do not knowingly sell or share personal information of consumers under 16 without required authorization. If our practices change, we will update this policy and provide required notices.
California residents may designate an authorized agent to submit requests on their behalf, subject to verification. We will not discriminate against you for exercising privacy rights permitted by law.
If you are in the EEA, you may have rights to access, rectification, erasure, restriction, objection, and data portability in certain circumstances, and the right to withdraw consent where processing is consent-based. You may lodge a complaint with your local supervisory authority.
If you are in the United Kingdom, you may have comparable rights under UK GDPR, including access, correction, deletion, restriction, objection, and portability where applicable, and the right to complain to the Information Commissioner's Office or successor authority.
If you are in Canada, your personal information is subject to applicable federal and provincial privacy laws. You may have the right to access and challenge the accuracy of your information and to withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
Our website and services are directed to business and professional audiences. We do not knowingly collect personal information from children under 13, or under the applicable age of digital consent where higher. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.
Our website may link to third-party sites or services. We are not responsible for their privacy practices. Review third-party policies before submitting personal information.
When you submit a contact form, consultation request, or similar inquiry, we collect the information you provide to respond, evaluate fit, and communicate about potential services. This may include identity and contact details, company information, project description, budget range, timeline, and message content.
We use this information for business development, sales communications, scoping discussions, and recordkeeping. We do not use inquiry data for unrelated purposes without appropriate notice and, where required, consent.
If you pay Novapro Lab LLC through manual invoice, payment link, or future online checkout, payment-related information may be processed by us and by payment processors such as Stripe or PayPal. Depending on the payment method, this may include billing name, email, billing address, transaction identifiers, payment status, and limited card or account metadata processed by the payment provider.
We do not store full payment card numbers on our website. Payment processors handle card and wallet data according to their own privacy policies and security standards. We retain billing and transaction records as needed for accounting, tax, dispute resolution, and contractual obligations.
Where required by law, we request consent before loading optional analytics or marketing technologies. You can accept all optional categories, reject non-essential categories, or manage preferences individually through Privacy Preferences available in the website footer and on this Privacy Policy page.
You may withdraw optional consent at any time by selecting "Withdraw optional consent" in Privacy Preferences or by disabling analytics and marketing categories and saving your preferences. Withdrawal does not affect the lawfulness of processing before withdrawal. Essential technologies required for site operation, security, language preference, and consent storage may remain active.
For website visitors, inquiry submissions, prospective clients, vendors, and general business communications, Novapro Lab LLC generally acts as a controller or business, as defined under applicable privacy laws, and determines the purposes and means of processing described in this Privacy Policy.
When we process personal data on behalf of a client in connection with a software project, SaaS deployment, automation system, or other professional engagement, we may act as a processor or service provider under a separate written agreement. In those cases, the client's instructions and applicable contract terms govern project data handling.
We may receive business contact information or professional details from public sources, referrals, event registrations, partner introductions, or third-party business directories where permitted by law. We use such information to respond to business inquiries, evaluate potential relationships, and maintain accurate business records.
Depending on the activity, we may share information with:
The summary below describes how Novapro Lab LLC generally handles common categories of information in connection with our website, business development, and professional technology services. Specific projects may be governed by separate written agreements.
Novapro Lab LLC does not sell personal information for money. We do not rent personal information to third parties for their independent marketing or lead-generation purposes.
We do not sell contact form submissions, consultation requests, email or SMS opt-ins, or client project data to data brokers. We do not use client project data to build third-party marketing lists.
Service providers may process information only to provide services to Novapro Lab—such as hosting, email delivery, payment processing, analytics when enabled, or professional support—and not to independently sell that information.
If future analytics or advertising practices could be considered “sharing” under certain privacy laws, you may manage applicable choices through Privacy Preferences on this website and through industry opt-out tools described below. Sharing with service providers for business operations is not the same as selling data for their own commercial use.
Depending on your location and applicable law, you may have rights regarding your personal information, which may include:
To submit a request, contact us using the information in the Contact Information section or through our contact page. We may need to verify your identity before fulfilling a request. Response timelines depend on applicable law.
If you are in the European Economic Area, you may lodge a complaint with your local data protection authority. A list of European data protection authorities is available from the European Commission.
If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
The resources below may help you exercise privacy choices or learn more about applicable rights. External websites are operated by third parties and may change over time.
You may also manage cookies through your browser settings. Blocking cookies may affect site functionality, including language preference, consent storage, and certain features.
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date. Material changes may be communicated through additional notice where appropriate.
To submit a privacy request or ask questions about this policy, contact:
Novapro Lab LLC