Company activity
Updated 7 hours ago
This page gives you a detailed overview of how Alva has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: March 2019.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
17
Verified
347
Invited
0
Redirected
0
Total reviews from the past 12 months
364
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Alva got its reviews in the past 12 months
Reply behavior
How Alva replied to negative reviews in the past 12 months
Alva’s flagging activity
How frequently Alva flagged their reviews in the past 12 months
What's a flagged review?
Alva may flag a review if they think it's in breach of Trustpilot's guidelines.
Alva selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Alva flagged 1 of their reviews a total of 1 times.
- 0% of those cases turned out to be invalid.
What happened to the 1 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
0
Reviews removed from trustpilot.com
1
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Alva
0
Reviewer resolved the breach of Trustpilot's guidelines
0
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
1
Reviewer didn't resolve the breach of Trustpilot's guidelines