Four doors, one team behind all of them. If you already run with us, you are in the right place: support is first, billing right below it. If you're weighing a move to us, that's door number three.
The fastest answer is often already written: docs.boa.io holds the product truth, and a look there usually beats waiting on a reply. If you still need us, the support form is right below.
If the embedded form is not visible, contact us at: support@omega8.cc
We monitor system status continuously. If something's wrong, it reaches you through the support channel above, with no dashboard to refresh.
Invoices, subscriptions, plan changes and payment method live in the billing portal, separate from support.
Sign in at pay.omega8.cc/client/login »
If you are an existing client who never logged into the billing portal, request a new password using the email address where you receive invoices and payment receipts.
To compare plans or start an order, begin at /hosted.
If you're weighing a move to BOA (the open-source hosting stack behind everything we run) or weighing us against your current host, start here rather than in the support form: you reach the team that would actually run your platform, and get straight answers instead of a sales script.
Scoping an end-of-lifed platform is exactly our work: Drupal 7 and Pressflow 6 (the performance-tuned Drupal 6 variant) stay first-class here, and Drupal 6 to Drupal 7, then Drupal 7 to Backdrop, the community fork that carries the Drupal 7 way forward, are supported crossings we can run for you. Coming off a classic Ægir server is the same conversation: BOA ships aegir2boa, a documented road from a vanilla Ægir 3.x estate onto the armoured stack, with its proven surface and its current edges written down at docs.boa.io/self-hosting/migrate-from-aegir.
Send an evaluation request: tell us what you run now (platform and version), your scale, what's driving the move, and your timeframe. It lands directly with a human, and we answer with specifics: plan shape, migration path, and the honest gaps. Write to sales@omega8.cc.
If BOA is the wrong fit, we'll tell you straight. This lane is for a decision, not a sale.
Many "how do I…" questions are answered in full at docs.boa.io. omega8.cc sells the outcome; the product is documented there. Pick the guide that matches your work: