Customer service went above and beyond
Customer service went above and beyond, like seriously, they were willing to walk me step by step through a 4 hour proccess. 10/10.
Data doświadczenia: 08 listopada 2024
łącznie 1312
Customer service went above and beyond, like seriously, they were willing to walk me step by step through a 4 hour proccess. 10/10.
Data doświadczenia: 08 listopada 2024
Ian helped me troubleshoot an issue I was having with my servers settings. It was driving me up a wall and we were able to get it resolved in no time at all. It was GREATLY appreciated and now my buds and I can have a much better experience on our server.
Data doświadczenia: 01 listopada 2024
After moving from beta branch could not get Space engineers server to update to newest version.
Support was very fast to answer to tickets.
While first they tried standard reinstall, recheck suggestions after these sanity checks did not work they got their admins to take a look at server.
Solved it all in less than a day, mostly because I had to sleep during their responses :D
Data doświadczenia: 24 października 2024
Every single time I have contacted support, I have been met with nothing but the MOST helpful people on the planet - not because they just fix my issue, but they've explained it along the way as well. I could not be happier with the service this company provides, both Server-Side and person to person. Each person who works in support is a credit to the company and deserve a raise
Data doświadczenia: 30 października 2024
Where do I start? Lou P patiently diagnosed my issues as I muddled through a messy arma 3 server install.
And forwarded helpful hints and explanations to a first timer at hosting making it a great experience. I was told Havoc was very expensive but the customer service is totally worth it. Thanks again to all your helpful staff that helped me move forward. I hope someone important reads this and issues well earned bravo zulu's.
Data doświadczenia: 20 października 2024
Had issues with mods not downloading and the responses came back quickly and I was able to get my problem solved fairly fast.
Data doświadczenia: 01 listopada 2024
First, they had game servers for a very niche odd game called Empyrion Galactic Survival. 2nd, they had workshop compatibility, and even easier one click installations for the most popular modpacks (the game is kinda ehhh vanilla).
I had an issue joining my server, something wrong with the files, and they helped me and fixed it probably within 30 minutes and they responded in about 10 minutes. Highly reccomend. They were even familiar with the modpacks of this specific game.
Shoutout to Lou P. !!
Data doświadczenia: 20 października 2024
Great service and support. I had inadvertently requested a cancel of my account and then when I decided to keep it. They were able to reset the server to where it was right before it was cancelled. which is awesome. thank you all again Host Havoc.
Data doświadczenia: 24 października 2024
Four outstanding individuals worked so hard to make this work. Zack S, Michael S, Taylor G, and Chris H. So much frustration and agony in setting this up, entirely due to my own lack of knowledge in the subject matter, and they stayed completely patient with impeccable response times helping me fix the problem every step of the way. Host havoc IS the best hosting platform, if not for the incredible team, the up to date software is miles ahead all competitors, and trust me, I have tried many. I can wholeheartedly recommend this service to anybody curious on not just hosting Project Zomboid, but any game they offer. The extensive help they have given here has also been given to multiple minecraft servers I have ran through them. Truly an outstanding company when it comes to customer service.
Data doświadczenia: 12 października 2024
Very helpful very quick response and any problems that were initially encountered were fixed very quickly, and migration from previous host was free and painless.
Data doświadczenia: 25 października 2024
He disfrutado de sus servicios durante 3 años y, aunque enfrentamos algunos contratiempos, que eran de esperarse con tanto uso, su equipo de soporte siempre los resolvió de manera eficiente. Me mantuvieron la promoción inicial y han respetado el descuento hasta el día de hoy. Siempre han sido amables y rápidos en responder mis consultas, incluso las más insistentes. Además, ofrecen soporte en español, lo cual es una gran ventaja. En cuanto a la compatibilidad con mods y otros complementos en Arma 3, siempre se aseguran de que estén actualizados y funcionen con los principales mods, lo cual es algo que valoro mucho.
Data doświadczenia: 09 października 2024
The services Host Havoc offers are the best in my opinion. It is both affordable and of great quality. This is my second time hosting a server with them and the support team have been nothing short of amazing when assisting me with all the questions I had.
Data doświadczenia: 10 października 2024
Zack and taylor were quick to help me instantly and Without a doubt the best support ive ever gotten from any server hosting zack even went out of his way to Do stuff on his pc to assist Truely the best
Data doświadczenia: 16 października 2024
Bait and switch. I wanted to play alone and learn the new mechanics introduced to the game in peace since it had been years since I played. I bought a basic server. I had no mods. I played alone maybe 2-3 hours a day. I got notice that I had exceeded my memory allocation and needed to either fix it or pay for an upgrade. What a joke. I cant play alone with no mods on a basic server? What did I pay for, a running server that can just sit there?!
Data doświadczenia: 26 października 2024
Odpowiedź od Host Havoc
My experience with Host Havoc has been really good, just wanted to set up an Ark server for a few friends to play on with some cool mods. Had a couple of problems with being unable to join the server but when I contacted the 24hour customer service they answered very quickly and were very good suggesting fixes and were able to resolve the issues both times. Thank you Taylor G from Host Havoc customer service. I can recommend and suggest you use this company for your hosting.
Data doświadczenia: 28 września 2024
Zack literally responded within one singular minute. You don't get that quality of service ANYWHERE. Especially at most of these godforsaken server farms, where the most service you can get is to help you buy more of their crap. Even though HostHavoc's UI isn't the greatest, they compensate with incredible above-and-beyond service, such that if you're a layman like myself, you don't need to be worried about accidentally breaking all your server stuff by adding something dumb or pressing a wrong button. Much kudos to them! Will be here awhile
Data doświadczenia: 11 września 2024
I've had servers hosted by several other hosting companies. Havok blows them away, the others take days to respond to a query, havok answers in minutes. I ask if something is feasible with another company the answer is always no we don't do that, havok goes to great lengths to make something work or tell you how to do it. They have been amazing answering any tickets I've put it. Sunday at 3 am, they'll get back to you in like 10 minutes.
Data doświadczenia: 15 września 2024
The quick response and the quick solving of the problem we had
The servers are a bit more pricy but the support is great and makes it worth the more price compared to other server hosts
Data doświadczenia: 14 października 2024
Best Ark Host! They are very kind, and it is important to note that they try to respond as soon as possible, which is very important for us Server Owners. The price is far better than the competition and they offer much more! My warm recommendation!
Data doświadczenia: 25 września 2024
Having problems after problems with other server company’s I come over to host havoc and I have the same problems I had 4 staff members come into my ticket and help fix all the issues I had and took there time to help with everything, if anyone needs or wants a server provider for anything I would highly suggest host havoc, they are wonderful people kind and helpful and they will dedicate there time to help you 10000% recommend them
Data doświadczenia: 01 listopada 2024