Shipping policy

 

We ship as soon as the products are made available. For in-stock items, shipping happens 2-5 business days after payment with few exceptions except for Bronze faucets, copper & custom products which can be 2-12 weeks. See Product availability details on the specific product as some are made when ordered and require an additional production time. Completion and shipping times are estimated but not guaranteed. We use various shipping companies such as Fedex, UPS and Truck freight. Signature at delivery might be required.

We only ship domestically in the United States. 

You will receive the tracking number by email. Shipping times are close not guaranteed dates of delivery. Heavy items shipping freight are curbside only delivery. Placement of item inside your home is not provided. Please make arrangements ahead of time if you need help moving the items inside your home. For more details, see our shippings & Returns page here.