Kits26 Omdömen 

162
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered 3 kits at the start of July. Order didn't arrive until the end of August. Only provided me with 2 of the shirts I ordered. Took multiple weeks for them to process a refund for me despite messa... Se mer

Betygsatt 1 av 5 stjärnor

If there was an option of zero stars I would give it. About 3 months to receive, I enquired about sizing before hand to make sure but it was completely off, also threads hanging out of crest. Woulf re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve seen some bad reviews so here’s my take.. the delivery time was 7 weeks which is not ideal but the kit itself was excellent quality you won’t be disappointed. Just remember the delivery is longer... Se mer

Betygsatt 1 av 5 stjärnor

Avoid at all costs. This is my second review of this company and it doesn’t get any better. They will respond to this trust pilot review and ask that you email your issues to this email address (resol... Se mer


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(162)

162 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs. This is my second review of this company and it doesn’t get any better. They will respond to this trust pilot review and ask that you email your issues to this email address (resolutions…..) this is also a SCAM! I’ve emailed and had absolutely no response. If I were you I’d report them to your bank, and claim your money back. They are fraudulent and do not resolve any issues that you raise.

20 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING

WARNING! Do not buy football tops from KITS 26! I waited almost 4 months for my jersey EVENTUALLY it arrived after ordering a large mens even though it said large in the back it was more like a small. This is a total waste of time please avoid!

17 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not order from here

Ordered 3 kits at the start of July. Order didn't arrive until the end of August. Only provided me with 2 of the shirts I ordered. Took multiple weeks for them to process a refund for me despite messaging them often. Do not recommend, terrible customer service.

18 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered 4 kits for my kids birthday…

Ordered 4 kits for my kids birthday expecting them to be here before already been 5+ weeks and still no updates on my order to see where it is only to keep getting sorry about the inconvenience that this has caused you from the WhatsApp support very poor service from these I feel like I have just wasted £100 AVOID AT ALL COSTS scammmmm

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the issues with both of your orders and completely understand your frustration. Please email us at resolutions9900@gmail.com with your order details, and we’ll look into everything properly and work to get this resolved for you. We sincerely apologise for the inconvenience.

Betygsatt 1 av 5 stjärnor

If there was an option of zero stars I…

If there was an option of zero stars I would give it. About 3 months to receive, I enquired about sizing before hand to make sure but it was completely off, also threads hanging out of crest. Woulf recommend just buying authentic

16 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the issues with both of your orders and completely understand your frustration. Please email us at resolutions9900@gmail.com with your order details, and we’ll look into everything properly and work to get this resolved for you. We sincerely apologise for the inconvenience.

Betygsatt 5 av 5 stjärnor

I’ve seen some bad reviews so here’s my…

I’ve seen some bad reviews so here’s my take.. the delivery time was 7 weeks which is not ideal but the kit itself was excellent quality you won’t be disappointed. Just remember the delivery is longer than you would hope for

15 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect kits

I ordered 4 kits from here, 2 home and 2 away, both with personalised names and numbers on the back, they arrived today and I can not fault them in anyway, they are perfect, sizes are great and the materials of the product is great! No faults or complaints from me… about to place another order now for the 3rd kits…

My only thing was the time it took to arrive, but completely get it with the fact they have personal names on so no big deal there, and when I messaged to find out what was happening, I got a speedy response on WhatsApp from the company and they always helped with any questions I had! Great customer service!!

Overall I 100% advise people to buy from here if you don’t want to be getting your pockets robbed from high street stores!

Thank you

14 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would have left 0 stars if I was able…

I would have left 0 stars if I was able to. I’ve submitted a few orders previously but the latest order has arrived and I’m so disappointed I felt I needed to vent. I’d made a mistake on the order but I immediately contacted their customer service team to tell them (within 1 minute of placing the order), only to see when the items arrived there was no correction done as per my request. So that shirt can’t be worn. If you use their free name and number offer it means you can’t send the shirts back so they’ve got you over a barrel. Make sure you don’t get the name and number option so you can try the tops on and return if they don’t fit. And just so you know, all of the sizes are VERY similar. I’d ordered a 2XL which should be massive but in reality it’s like a medium. I then ordered the 4XL but it’s only a fraction larger than their 2XL but because I got a name and number on the back I can’t return any of them. So I’ve got 6 shirts that I can’t do anything with. Complete waste of money!! Oh and it took over 6 weeks to arrive

10 juli 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the frustration caused. We’ve also sent you an email with an update, so please check your inbox when you can. Thank you for your patience and understanding.

Betygsatt 1 av 5 stjärnor

Sizing is terrible

Sizing is terrible. Also loose strings from the jerseys. Now having to pay to return but they tried offer 30% off a future order. Please avoid

12 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the delay and frustration this has caused. We’ve sent you an email so we can look into this properly and get it resolved for you. Please check your inbox when you can, and we sincerely apologise for the inconvenience.

Betygsatt 5 av 5 stjärnor

Tops are great quality

Tops are great quality and staff are on hand to assist with any queries or concerns one may have.

Prices are great and very reasonable, 100% my go to moving forward.

13 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID!!!!!

Ordered four weeks ago. Still nothing nor a tracking email. Emailed asking for an update, clearly a generic email sent out. Have emailed again today as no top sent and end of expected delivery date is approaching tomorrow and no top or tracking number and have a little bit who keeps asking where his top is. So have asked for a refund as this is ridiculous. Clearly a scam. Avoid!!!!

11 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the issues with both of your orders. Please email us at resolutions9900@gmail.com with your order details, and we’ll look into everything properly and work to get this resolved for you. We sincerely apologise for the inconvenience.

Betygsatt 2 av 5 stjärnor

Great quality shirts, but sizing and returns are a problem

Great quality shirts, but sizing and returns are a problem

I would have happily left a positive review because the actual quality of the shirts I received is excellent. Unfortunately, the sizing and the way my complaint has been handled have really let the experience down.

The website says the shirts are true to UK/European sizing. I normally wear an XL in shirts bought in the UK, but having heard it was advisable to size up, I ordered 2XL for extra room. Despite this, the 2XL shirts I received are actually smaller than my UK XL shirt. I would say they fit more like a UK Large.

I contacted Kits26 and provided the photos and information they requested. I was told I could return the shirts to China, but I would have to pay the international return postage myself. This was disappointing because their own returns policy states that return shipping is covered where an item is faulty or incorrect.

Their alternative solution was for me to keep the shirts and receive a 30% discount to order them again in a larger size. I don't consider that a reasonable solution when I ordered based on the sizing information provided on their website.

I replied explaining that I was happy to return the shirts but believed Kits26 should cover the return postage in accordance with their own policy. Since then, I have received no response despite following up.

It's a shame because the shirts themselves are genuinely very good quality. Had the sizing been as advertised and the issue been dealt with properly, my review would have been completely different.

So my advice to anyone ordering adult shirts is to be extremely careful with the sizing. In my experience, their 2XL is considerably smaller than a UK 2XL and is even smaller than my UK XL.

7 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the delay and the frustration this has caused. We completely understand why you’re disappointed, especially after having to contact us for an update. Please send us an email at contact@kits26.com or resolutions9900@gmail.com with your order details, and we’ll look into this and do our best to get it resolved for you.

Betygsatt 1 av 5 stjärnor

Not arrived after a month of waiting

i’m not being updated at all with my order they take a very long time to reply to emails it’s been almost a month and my order hasn’t come yet i’m honestly considering asking for my money back and calling it a day absolute scam

11 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

We’re genuinely sorry for the issues with both of your orders. Please email us at resolutions9900@gmail.com with your order details, and we’ll look into everything properly and work to get this resolved for you. We sincerely apologise for the inconvenience.

Betygsatt 1 av 5 stjärnor

This is just an update on a review it…

This is just an update on a review it did before.after placing 2 separate orders and lots of promises to get issue sorted which never happened I got a random emailing me to apologise yet again and as an apology I could pick 2 tops for free which I thought this was a good thing so I picked 2 tops and emailed back.ive been ignored for 3 days.im sure I will get the same reply they give to a lot of their customers.meanwhile im still seeing videos on tic tok about how great they are.

10 september 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

Hey! We’ve checked our inbox and we did reply to your message, so please have another look in your inbox and spam/junk folder.

We’re really sorry for any confusion, and we do appreciate you getting back to us. We’re happy to help get this sorted for you.

Betygsatt 1 av 5 stjärnor

Avoid Kits26. Poor customer service

I ordered three kits for my son’s birthday and four weeks later no sign. I got in contact and they said they would contact the courier which I never heard back. After contacting them again they offered 50% off my next order. When I said I just wanted my original order they gave me a partial refund and said they would resend the order. After another four weeks only half the order arrived and the quality wasn’t great. Since then all my emails have been ignored. Terrible company. Avoid. Poor customer service.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Kits26

Svar från Kits26

Hey! We’ve checked our inbox and we did reply to your message, so please have another look in your inbox and spam/junk folder.

We’re really sorry for any confusion, and we do appreciate you getting back to us. We’re happy to help get this sorted for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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