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Shop In Your Local Currency
Browse and pay in your preferred currency.
Duties And Taxes Calculated
We cover import duties. Sales tax will be applied at checkout if applicable.
Premium Shipping
We ship worldwide with DHL Express.
Enhanced Checkout Experience
Checkout confidently with local payment providers.
Buy Now Pay Later
We offer flexible payment options
Express shipping on all US orders and localised pricing to improve your shopping experience.
Our dispatch team operates between business hours Monday - Friday, excluding weekends and public holidays.
Orders are dispatched from our Sydney, Australia warehouse. Delivery addresses outside of Australia may incur taxes and duties and are calculated at checkout.
Please note that Shona Joy is not responsible for any lost, damaged, or stolen parcels during transit.
* Delivery times are estimates only.
Parcels are shipped with DHL Express, a premium delivery service that ensures fast, secure, and reliable shipping.
Should no one be available to sign for your parcel, the courier will make a second attempt to deliver it. Additionally, you can take advantage of DHL's 'On Demand Delivery' service, which allows you to reschedule your delivery, choose an alternate delivery address, and access other flexible options for your convenience.
Please note that Shona Joy is not responsible for any lost, damaged, or stolen parcels during transit.
Orders placed before 1pm AEST (our warehouse is located in Sydney Australia) will be dispatched by COB the next business day.
Orders placed on a Saturday, Sunday or Public Holiday will be processed within 24 hours on the next business day. Please allow an additional 2-3 business days for dispatch during busy sale periods.
You can track your order via your shipping confirmation email or by logging into your Shona Joy account.
Please note that Shona Joy is not responsible for any lost, damaged, or stolen parcels during transit. Once the parcel has been successfully delivered to the provided address, Shona Joy cannot accept responsibility for any missing packages after the “Delivered” scan has been completed.
Tracking link: It is important to note that the tracking URL link may take 1-2 business days to update with your shipment status.
If you do not receive your tracking details, please contact the team directly at info@shonajoy.com.au
We cover all duties on US orders. Any applicable state taxes will be shown as a separate line item during checkout.
Note that duties and taxes are non-refundable.
If a parcel is unclaimed, refused by the receiver, or unable to be delivered due to incorrect address details or other delivery issues, it may be abandoned or destroyed by the local postal authority in the destination country. In such cases, no refunds will be issued, in accordance with our terms and conditions.
Should the parcel be returned to Shona Joy, any return shipping fees or associated costs will be the responsibility of the customer and will be deducted from any eligible refund.
By completing your purchase, you acknowledge and accept these terms and conditions.
Orders containing pre-order items will follow standard processing procedures but will be shipped at a later date. The anticipated shipping date will be clearly indicated on the product page and you will receive a confirmation email once your order has been dispatched.
Pre-ordering ensures you secure the item, especially given the limited availability of the particular styles. For orders containing both pre-order and in-stock items, the other items not on pre-order will be shipped separately within our standard shipping timeframes.
| Location | Service | Delivery | Cost |
| USA Express Shipping | DHL Express | 3-5 Business Days | Free on all orders over US$495 or US$24.95 |
With Refundid
Mon–Fri 8am–5:30pm AEDT
On all orders over $495 USD
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