Best CRM Software in Australia - Page 26
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Compare the Top CRM Software in Australia as of November 2025 - Page 26
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1
SmartHead
SmartHead
We are SmartHead, the sustainability and ESG SaaS tool for savvy, forward-thinking companies that care about the future of our planet and their business. Because sustainability saves money, boosts brand reputation, and secures the loyalty of customers, employees, partners and investors. By measuring your progress toward being a sustainable business, we show you exactly where your initiatives are working and where they need a little boost. That way, you’ll know where you're headed and how to get there even faster. We'll also help you communicate your success to stakeholders and customers, because sustainability is one thing you're definitely allowed to show off about. SmartHead helps companies to communicate their sustainability. SmartHead is a B2B platform dedicated to empowering all companies to transition durably. We make sustainability the new norm, by empowering all companies to transition durably.Starting Price: €45 per month -
2
Aimylogic
Just AI
Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.Starting Price: $89 per month -
3
PerfectView CRM
PerfectView
Turn customers, prospects and suppliers into brand ambassadors. Close more deals by making the right decision at the right time. Generate more new leads, capture your contact with offers based on their personal preference. Increase your customer happiness by upgrading your customer service. PerfectView invests in the first five users by offering a permanent discount. Company details and privacy-sensitive information about you and your customers is stored in the European cloud, a major advantage. Because PerfectView has to comply with the European laws and regulations. In countries such as the United States, for example, they have very different views about privacy. This is something to consider. With PerfectView, the privacy of your data is optimally secured. Our helpdesk support has no restrictions and is English-speaking. The support team of PerfectView works from our headquarters in the Netherlands.Starting Price: €13 per month -
4
8am
8am Web
Get more done from 8am with our easy-to-use CRM, shared contacts, notes and files, calendars, events, tasks, reminders, and more, all at your fingertips! Calendar view with private and public calendars, single and recurring events, tasks and more. Dashboard view with recent contacts, latest notes and files, upcoming events and tasks. Each 8am calendar now has an iCal link that you can copy and use to sync it with your favorite calendar software like Google Calendar or Outlook. 8am now integrates with smartQ workflow management tool, display your smartQ tickets in 8am calendar view! Events and tasks can now be assigned custom icons. We started with eleven, but plan to expand. We improved the contacts import from CSV/Excel files significantly. It now supports all the different parts of the name, handles duplicates and even allows to undo an import! You can attach SpiderScribe mind maps from your brainstorming sessions and Firefly design screens from your graphic projects!Starting Price: $18 per month -
5
Unifyy
Unifyy
A CRM that will crush your sales goals by 20% in 30 days. Unifyy makes you more money by providing your team with a fully functional phone system, SMS, email, and more all in the browser window. Unifyy is a fully robust telephony system that handles inbound and outbound calls, voicemail, IVRs and more. Unifyy can replace your existing phone system to save you money or work alongside it. In addition, Unifyy integrates with your existing email system but can also integrate with Mailchimp and Mandrill. Unifyy can prioritize leads based on close-ability then feed them to your salespeople's phones one by one. Unifyy integrates seamlessly with paid advertising platforms like Google and Facebook so you know how much profit is where. Where you were previously optimizing on cost-per-lead you can now optimize on profit. Unifyy automates the follow-up for each lead based on its last disposition.Starting Price: $39 per month -
6
Kaption
Kaption.co
Kaption is the leading AI-first analytics and feedback tool for digital marketers. Get the insights you need to optimize your digital experience and move business forward. Eliminate guess work, know why it happens, and iterate a lot faster. Often the best way to persuade is to first see things through your customers eyes. Do you know how they are using your website? With Kaption you can visualize your user's journey and any bumps along the way. Excellence comes from good information. Without data you are either lucky, or wrong. Focus your efforts with conversion and monitoring tools. Free heatmap analytics to view your user engagement with each element on your site and how it affects their behavior. See where users get stuck, increase conversion rates, and debug your product faster with smart metadata.Starting Price: $25 per month -
7
ORGTraq
ORGTraq
A SaaS-based integrated business tool that collaborates different departments and ensures staff productivity and accountability. You find bits & pieces everywhere, but here you will get it all. A first of its kind complete business management software that channelizes organizational workflow, simplifies admin functions and makes collaboration smooth across different departments like HR, operations, IT, sales, accounting & finance. An advanced business tool that ensures staff productivity and efficiency. Evolving enterprises are aware that to remain competitive, they need to foster development and creativity across various departments in the organization. ORGTraq helps businesses get more done with one simple tool, thereby helping them save money, regulate enterprise-wide accountability, manage governance and generate meaningful ROI. Our company built a one-of-a-kind web-based platform to bring accountability, visibility, trust and compliance to remote work.Starting Price: $3.97 per month -
8
Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
9
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
10
iPoint
iPoint
iPoint Solutions is a US-based company developing software for field service companies to streamline their daily operations, optimize their workflows, and convert prospects into sales faster, by offering a comprehensive yet flexible platform solution for your unique business needs. An end-to-end business management platform empowering you to manage every aspect of your company from a single platform. Access real-time performance and metrics of every department, plus get automated daily briefings. Freedom to go paperless at the office, the warehouse, or in the field. Integrate with your mobile device for a truly on-the-go experience. iPoint helps hundreds of companies improve efficiency and profits. Empower your team with the tools to win and manage your entire business on a single platform. Complete jobs faster and cut waste with automated workflows that keep your team in the loop.Starting Price: $105 per month -
11
InvestGlass
InvestGlass
Focus on your customer, grow your business. Stay ahead of your customers with a single, agile Swiss cloud platform. As InvestGlass is originally built for the banking domain, TLS and OWASP security recommendations and practices are carefully monitored. An open API is a publicly available application programming interface that provides developers with programmatic access to InvestGlass. We are cloud-native and we have a universal deployment model. InvestGlass is not locked to any specific cloud provider. InvestGlass is built with agile principles. We add features as soon as they are ready. New features are released regularly. Our team is here to provide you with personalized and outstanding service in French, English, Spanish, and German. We also offer a range of self-learning tools. Learn new skills from anywhere, all content to help you grow. We’ve made creating online forms easier than ever before by giving our users access to powerful tools they can use from their own web browser.Starting Price: $52.46 per month -
12
Mofilo CRM
V4-Lab
Think CRM software is just about contact management? Think again. Mofilo CRM has free tools for everyone on your team, and it’s 100% free. Here’s how the free Mofilo CRM makes your job easier. With the easy-to-use MOFILO CRM, you’ll never have to manually update reports or wonder how your team is tracking toward quota. Because you have more important things to do. Say “so long” to messy spreadsheets and time wasted on menial tasks. MOFILO CRM features a full suite of sales productivity tools so you can sell more, but work less. Who says a CRM is just for Sales? MOFILO CRM comes with free tools for lead generation and email marketing, so you can actually grow and nurture your database — not just organize it. Simple tools that organize communication and keep your whole team focused on the customer. All included in the free MOFILO CRM.Starting Price: $14.99 per month -
13
kustomeroo
kustomeroo
The modern CX platform for healthcare, retail, finance, and more. Identifying issues and delivering customer needs on first contact. Live video customer support on any website. One of the best ways to build trust with your customers is to use two-way communication channels like video chat, particularly when they are having issues. Video chat enables the agents to quickly gauge the problems faced by the customer and it is way less time-consuming than the customer trying to explain the problems over the phone or typing it in live chat and then the agent trying to explain the resolution steps over the phone and so on. A high level of personalization that, in the virtual world, is only achievable through video chat, builds better customer relationships and loyalty. This goes a long way in increasing the lifetime value of a customer. Customers also feel more connected to the company and feel that they are being cared for and their problems are being heard.Starting Price: $19 per month -
14
Vepaar
Vepaar
Connecting with your audience on WhatsApp has never been easier! Vepaar has the right tools for you to create and run your business page, and seamlessly interact with your customers anytime, anywhere. Sort your contacts, messages, and media files with tags. Create and use different filters and analyze them in a powerful dashboard. We know them feels. So, we brought you the Quick Reply feature - one-tap responses for quick communication. And, you can pass the dynamic fields too. Convert your leads to customers with the help of the Sales Funnel. Filter your WhatsApp business customers based on various funnel stages and send them a personalized message, for the sake of good relations. With the Auto-Sync Chat feature, you can easily sync the entire conversation of any contact, group, or broadcast list. Access them anytime from your Vepaar account.Starting Price: $4.99 per month -
15
Cardina
Caldera Labs
Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.Starting Price: $69 per month -
16
Youengage
Youengage
Use personality tests and knowledge quizzes to generate and profile your leads. Create and share conversational surveys and forms and get +35% higher completion rates. Provide value to your users using business calculators or interactive product recommendations. Ask the right questions and boost your data collection with a simple but powerful format. Activate your audience using live polls, quizzes, and Q&A both in-person and in virtual meetings. Generate and profile higher-quality leads. Boost your content with interactive tools and engage users. Drive traffic to your website. Use customer feedback and unique insight. Intuitive and effortless panel with unbelievable possibilities. Create smart quizzes, polls, and surveys in a minute. Easily embed and share your interactive content. No coding skills and additional features are required. Interact with your audience during live events. Allow them to be participants and future leads. Build the crowdsourcing platform.Starting Price: $ 19 per month -
17
Doter
Doter
Empower customers to provide real-time feedback. It helps you in proactively reducing churn and driving growth. It helps you take action on your customers' feedback. Still using Google Forms for NPS & customer feedback? If yes, then you must be wasting close to 8 hrs per week to come up with actionable insights. In some cases even more than that. Quickly launch one or multiple 5-Star or NPS surveys from the dashboard. Share the survey via email, SMS, or even your favorite tools via Intercom, Mailchimp, Zapier, and 20 different tools. Use the powerful dashboard to find actionable feedback and improve the key areas. Pass more customer details via URL parameters which makes it easier for your users. Get actionable insights by asking the right questions at right time. Convert your promoters to positive online reviews and grow organically. It's simple, affordable & efficient.Starting Price: $39 per month -
18
IntouchSurvey
Intouch Insight
Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.Starting Price: $199 per month -
19
allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month -
20
CIOPulse
Silversix
Get the metrics and insights you need to coach your IT staff, drive service improvement and improve the IT customer experience. Everything you need out-of-the-box. Be ready to go live in days. CIOPulse is a user feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture in IT. Based on Net Promoter principles, CIOPulse collects feedback via support ticket, project and relationship surveys, and gives you the metrics, alerts and insights you need to drive service improvement. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your users' devices. Overcome survey fatigue and enjoy higher response rates. Other surveys just don't look this good! Track and compare Net Promoter Scores for individuals, teams, departments, customer groups, projects and IT overall.Starting Price: $595 per month -
21
AirVote
AirVote
Contactless tool for gathering and analyzing real-time customer feedback from your restrooms and other places. A question with a QR code is displayed as a sticker, handout card, poster, or stand. Your customer scans the QR code and votes with one click. Happy customers are directed to social media to write a review. Get AirVote QR smileys for your business. Select questions you would like to ask your customers. Easy-to-read reports show service trends by time or location. If you get an alert, you can send your maintenance over. Optimize maintenance schedules. Measure the performance of your staff and your business. Involve customers in your business. Anonymous feedback tells you things you may never know about. Increase your profits. Customer feedback from Airvote can show that your client needs more services than they originally ordered. Get more positive reviews on social. Send happy customers directly to your review pages on social channels.Starting Price: $30 per site per month -
22
IndeCX
IndeCX
Listening to your customer from start to finish is what builds a unique experience. With the NPS® (Net Promoter Score) method, calculate, apply and monitor data in real-time with IndeCX. Present in more than 30 countries, we are the only tool with ISO certification for quality, market research, and information security, which guarantees the protection and confidentiality of your information. From setting up surveys, and creating questionnaires, to reporting, you can customize your study. We are a solution that adapts to your needs and your business. IndeCX has artificial intelligence for categorization, sentiment analysis, root cause interpretation, as well as providing assertive and accurate analysis. We are ISO 9001 (quality), ISO 20252 (market research) and ISO 27001 (information security) certified, affirming our commitment to quality and delivery. More than 300 clients in Brazil and Latin America are monitored by our tool.Starting Price: Free -
23
SurveySensum
SurveySensum
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.Starting Price: $99 per month -
24
Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
25
Screeb
Screeb
Behind identifiers and events triggering, Screeb helps you to know who is using your app: Power Users, people slipping away, cohorts... Focus on people and not on features! Stop being overwhelmed by metrics and dashboards and get a clear understanding of why your users act like this, what they want and what you should do next. Our Product-Led User Research approach helps you spot key improvement areas and act sooner. Deploy Screeb natively in your web and mobile apps or connect to Segment to use your existing tagging plan. Share insights and learnings in your daily product, customer success or marketing tools to act sooner.Starting Price: €39 per month -
26
Overloop
Overloop
We've built all the features you need to run multi-channel outbound campaigns, start more conversations, and close more deals. Our powerful algorithm will find missing email addresses and automatically enrich your contacts. Organize your contacts in lists, but also using our dynamic smart segments. Your business is unique, this is why we allow you to personalize Overloop with custom fields. Connect your LinkedIn account, and automate profile visits, connection requests, and even direct messages. Track opens, clicks, visits, bounces, replies, and even out-of-office or automatic replies. Send your emails as replies to your previous emails. Generate more revenue and spend less time on repetitive tasks by setting up powerful workflows using a simple, visual interface. Tasks are powerful to get things done. Create different kinds of tasks depending on your needs: action, call, email, etc.Starting Price: $99 per user per month -
27
Upnify CRM
Upnify
Upnify is a CRM designed by business leaders for the international market. Upnify provides you with the opportunity to follow up on each of your leads, generating more opportunities that can translate into new sales for your company. Upnify's tools simplify the activities that impact the executive's work, saving time and increasing effectiveness. Enhance your management skills with Upnify, standardizing the phases of your commercial process and make a successful impression on your prospects. The beginning of any well-managed commercial organization is its database, since it contains valuable information that can be reflected in great economic benefits if used correctly. We not only need a well-organized database to manage our customers, but also a tool such as a CRM system that facilitates the management of this database and the customer relationships, and, where the commercial activity is reflected.Starting Price: $14 per user per month -
28
SalesPype
SalesPype
SalesPype does the work of multiple software applications, this allows you to cancel other services you are paying for on a monthly basis. One of the most popular features inside SalesPype is our geo-farming tool. With SalesPype you can highlight a specific region, neighborhood, street, or even a specific home on a Google map. We will then find data on all the individuals that live there. We are able to pull in a variety of data points like name, email, phone, mortgage info, x-dates, home value, credit score range, income, and more. You can then use SalesPype to reach out to these prospects via email, video email, text, ringless vmail, and direct mail. In order for a business to be successful, you need leads and a system to convert those into clients. Due to our open API and direct integrations with Facebook & Zapier it’s easy to connect your lead sources directly to our platform. You can also upload a list directly to our platform.Starting Price: $79 per month -
29
Unbox ERP
Unbox ERP
Enterprise resource planning (ERP) is a process used by companies to manage and integrate the important parts of their businesses. Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. An ERP/CRM system gives everyone, from sales, customer service, business development, marketing, or any other line of business, a better way to manage external interactions and relationships. Gartner predicts that by 2021, CRM will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. A cloud-based solution, open source ERP/CRM, over 30 base modules for your business, and over 500 addons to help you expand and grow. Supports all Industry Segments, flexible integration features, multilanguage and multicurrency features.Starting Price: $60 per month -
30
DoliCloud
DoliCloud
Manage your business from marketing to accounting. Software designed for immediate use, without training. Fast and optimized for multi-station, mobile, and multi-user access. Developing in open source, hosted in France, customizable and extensible, you keep control of your data. You can switch to self-hosting at any time. The openness of the code makes it possible to find and integrate many optimizations allowing the solution to consume less memory, disk space, and electricity than another solution with equivalent functionalities (eco impact under evaluation). The manufacturing process is also streamlined (reuse and sharing of developed components, full telecommuting, mobile use compatible with old smartphones). Install the open source suite Dolibarr ERP and CRM on the cloud in just one click. You are ready to use it with no restriction (15-day free trial, no credit card required, full access to database, program files, setup). We can provide you with free online instances.Starting Price: €12 per month