Best CRM Software in Africa - Page 16
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Compare the Top CRM Software in Africa as of November 2025 - Page 16
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1
LetsBuild
LetsBuild
From end to end, LetsBuild supports the construction phase. Site teams collaborate efficiently with clear communication and clear processes. Real-time information is shared seamlessly between site and office. LetsBuild with its real-time project management platform is designed for the construction industry. LetsBuild provides instant communication from the work site to the office, a simple mobile app, overview, and insights across all construction projects, easy one-click reports on all your projects. Use your phone, tablet, laptop or PC. LetsBuild integrates with your existing systems, Import projects from your current scheduling tools. Such as Excel, Oracle, Procore and many more.Starting Price: $277 per month -
2
Pobuca Connect
Pobuca
Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share with co-workers or business associates. It also offers the built-in Pobuca Bot, your very own virtual assistant helping you keep business contacts up-to-date and always accessible.Starting Price: $3.00/month/user -
3
Configio
Configio
Market events and merchandise with ease through Configio. Configio is a full-featured e-commerce software that offers a wide range of features including learning management, event management, email marketing, shopping cart, e-commerce and content management. The software can be used across a range of industries including retail and education to organize conferences, conventions, camps and other events.Starting Price: $95.00/month/user -
4
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
5
Upsales
Upsales
Get lead recommendations based on your sales history and contact data for all registered companies in the U.K. Invest your time in the right deals and activities. View everything from pipeline value and status, to deal probability and risks. Who bought product A but not B? Uncover upsell opportunities and be notified when a customer of yours is ready to buy more. Automatically analyze sales performance data and get accurate revenue forecasts for your team. Integrate your ERP and track all of your SaaS KPIs in one place. Automatically analyse sales performance data and get accurate revenue forecasts for your team. Integrate your ERP and track all of your SaaS KPIs in one place. SaaS is one of the most scalable business models out there. A well-functioning SaaS provider should be able to grow fast with profitability. At least, in theory. Over 1800 fast-growing companies use Upsales every day to scale their business.Starting Price: $80.00/month/user -
6
eRep
Revalize
eRep CPQ (configure price quote) software empowers manufacturers and distributors that need to simplify their complex quote-to-order processes with a modern cloud platform. eRep enables sales teams to accurately quote faster and sell smarter while accelerating growth with faster sales rep onboarding, enhanced business intelligence, and improved customer experience. eRep functions as an independent bridge between your CRM and ERP while remaining platform agnostic - meaning you don't have to use a specific CRM or ERP to take advantage of eRep's CPQ capabilities. From guided selling to multi-channel sales management, eRep can help you onboard new reps faster, follow up on sales activities, and give managers meaningful insights into your sales pipeline - even from independent reps! eRep goes beyond traditional CPQ by incorporating selection software and quote-specific product document generation - including technical drawings - making it an ideal choice for manufacturers!Starting Price: $75/user/month -
7
AppFueled
AppFueled
Engineered exclusively to help forward thinking auto repair shop owners find $100,000 in lost revenue that's been there in hiding all along. We have a 100% success rate getting auto repair shops in the app store with their own app! Enhancing digital brands exclusively in the auto repair industry since 2008! Developing long term partnerships is job #1 with an average client relationship lasting over 5+ years! AppFueled™ creates software as a subscription (SAAS) exclusively for auto repair shop professionals nationwide. Their innovative “app builder” platform and development team of app ninjas craft custom-branded mobile apps launched at a 100% success rate in the iTunes® app store, and Google Play® store. In addition, their platform maintains tier 1 integration with R.O.Writer™, Mitchell1™, NapaTracs™, Protractor™, TekMetric™, ShopWare™ and most other leading shop management software leaders. Ask about yours!Starting Price: $249 per month -
8
SatisMeter
SatisMeter
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.Starting Price: $49.00/month -
9
snapADDY
snapADDY
snapADDY offers smart solutions that automate and simplify digital contact capture and CRM data management for sales and marketing teams. Their products include VisitReport for trade show and field sales lead capture, DataQuality for automatic contact updates and duplicate checks, and CardScanner to quickly digitize business cards. Using AI-powered recognition technology, snapADDY helps businesses maintain accurate CRM data by capturing email signatures, visit reports, and contact info from various sources. Trusted by over 3,000 companies worldwide, snapADDY integrates seamlessly with major CRM systems like Salesforce, Microsoft Dynamics, and SAP, improving sales efficiency and data quality.Starting Price: €29 per month -
10
weclapp
weclapp GmbH
weclapp lets teams intelligently control all their essential business processes on a single cloud ERP platform. Whether CRM, merchandise management, e-commerce integrations, sales and purchase, production or accounting software: We develop each module of the smart ERP software consistently based on the requirements of modern teamwork. As a result, all information regarding customers, projects, offers, invoices, items and orders can easily be managed together. The cloud-based CRM & ERP software covers all important business areas of different industries and combines them in a modern, user-friendly application. Due to the easy scaling, the solution is suitable for startups on a growth course as well as for small and medium-sized enterprises.Starting Price: €39 per month/user -
11
Atlas CRM
Avisi
Atlas CRM offers seamless integration between your customer data and Atlassian tools. Get insight into your customers' wants and needs. Intuitive interface with the latest information about customers. You no longer need to leave your Atlassian tooling to access information. Seamless integration between your customer data and Atlassian tools. Gather Jira issues and Jira Service Desk requests and get a single view of your customer needs and wants. Manage the work you are doing to close sales. Convert more leads by tracking them in your customizable sales funnel. Intuitive interface with the latest information about customers. You no longer need to leave your Atlassian tooling to access information. Intuitive interface with the latest information about customers. You no longer need to leave your Atlassian tooling to access information. Templates define what information you can save for each company and contact. The default template contains popular fields that get you started in no-time.Starting Price: $10 per month -
12
Cratio CRM
Cratio
Lead Management System is a comprehensive module to handle complete lead management process. The module covers all major feature from lead capture to assignment to closure. Forward your leads to CRM Inbox and the software creates leads, assigns to user, and sends Email/SMS to the customer. Capture website contact forms as emails, forward your leads to CRM Inbox and the software creates leads automatically. Forward your portal leads to CRM, it will automatically map the lead information with the CRM lead screen. Assign leads to sales team automatically based on lead source. The sales user will get an Email/SMS on the lead assignment. View lead history with status and updates along with the timeline. The timeline shows lead aging issues. CRM supports location & product-based sales territories. User security based on territory rules can be applied to CRM. Attach documents related to lead or customer. Store all relevant marketing material in centralized location.Starting Price: $5 per month -
13
Bizns Tool
Bizns
Bizns Tool Software best fits for list of specialty trade contractors like Electrician, Foundation and structure, Steel Structural, Framing, Masonry, Glass and Glazing and much more. Requesting bids and managing proposals is overwhelming if done using emails. Bizns Tools for construction subcontractors helps organize and participate in the projects. With Bizns Tool, creating quotes for bid invites has been made seamless. It makes it easy to keep the project managers and general contractors up to date. All charges, be it the Initial Approval Estimate or ongoing approved change orders. Bizns Tool gives a clear picture of the charges of the project. This is where Bizns Tool stands out. Simple yet powerful, it allows you to manage daily project tasks and resource scheduling.You never have to worry about missing payments again. With Bizns Tool, it enables you to keep track of project invoices and payments.Starting Price: $28 per user per month -
14
ezeeCRM
Buzinessezee
ezeeCRM Boost your sales with pleasant selling experience. Streamline your sales process from "Hello" to "Closed Won" with an automated mechanism. Don't miss a single opportunity to engage with your audience. Get in front of the people who want to buy from you at the right moment. Keep your files/data at one place which is related to your customers. This feature allows you to organize your contacts into groups and into any context that you see fit. Users can view statistics in a highly visual, engaging perspective using customized reports and dashboards. A robust report builder module with ability to create Graphical and Rows & Columns reports of any modules in ezeeCRM. You now gain all of the automation and the organization of a dedicated email client inside of your CRM user interface. You can Chat, SMS with customers, employees, partners and provide customer support from the UI directly.Starting Price: $8.20 per month -
15
Shared Contacts for Gmail®
Gapps Experts
Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: - View Only - Edit - Delete permission - Re-share - Transfer of ownership Access contacts shared with you from anywhere in your workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.). See the relevant information of senders and recipients when you compose or receive an email (like with a CRM): - Email, Phone, Company, Job Title - Notes added to the contact - Previous interactions you had with this contact Shared Contacts for Gmail boosts productivity of all Gmail and Google Workspace, previously known as G Suite, users, by providing a solution to a huge problem that Gmail and Google Workspace do not solve: i.e. the ability to share contacts and contact groups.Starting Price: $0.99/user/month -
16
Routzy
Coalesce Software
Routzy is an iPad sales app that rolls the advanced features of several business utilities into a single, mobile sales center. Turn your leads into customers today. Stay organized by logging all your prospect and customer communication in one place. The perfect tool for a mobile sales team, Routzy generates optimized sales routes in seconds. Create sleek, snazzy quotes on the fly for a better shot at closing deals in the field. Digitize your existing paperwork and roll out with the forms to handle any situation. Make killer presentations to express your ideas and bolster your sales pitch. Access contact data and track workforce activity with Dropbox integration. Routzy is a mobile sales CRM (customer relationship management) app for the iPad®. Simply put, this application turns an iPad into the ultimate standalone sales tool. With Routzy, we've rolled the advanced features and functionality of several business productivity utilities into a single sales center.Starting Price: $34.99 per user per month -
17
CXONCLOUD
UNLOC Ltd.
CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.Starting Price: $39.00/month -
18
Ask Inline
Ask inline
Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver actionable insights to you. Automatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Email-based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations. Classic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help. Your first survey is minutes away. Install in seconds or upload a list. Ensure users aren't over-surveyed with intelligent sampling and filtering.Starting Price: $20 per month -
19
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
20
Rethink Workflow
Rethink Workflow, Inc.
Rethink Workflow is a free, simple, powerful, and secure business process automation tool that allows NGOs, businesses, and enterprises to create forms and design workflows online.Starting Price: $2.99/month/user -
21
clixifix
clixifix
clixifix® is currently used by housebuilders, housing associations, principal contractors and sub-contractors across residential, commercial, and projects/developments throughout the UK and abroad. Housebuilders and Commercial Contractors struggling with your Customer Care approach, here's the solution. clixifix® defect and repair resolution software will deliver lower costs and higher customer satisfaction. clixifix® is a powerful SaaS platform that provides you with the ability to manage reported defect repairs and maintenance issues aligned to your business KPIs. Utilize powerful workflows to maintain consistency across your aftercare teams, stakeholders, contractors, and residents. clixifix® ensures enterprise-grade security for your data. Maintain continuity with your data across your systems with clixifix integration.Starting Price: $32.50/month -
22
Sidetrade Augmented Cash
Sidetrade
Sidetrade’s unique AI-powered Order-to-Cash platform helps companies improve revenue, grow profitability and optimize working capital. This fully SaaS-native solution uses Intelligent automation to: – Grow orders from customers – Accelerate cash through smarter collection – Support quicker dispute resolution – Deliver greater control and visibility of the O2C process. In difficult times when securing cash is critical to corporate survival, Sidetrade’s dedicated Artificial Intelligence, Aimie, delivers predictive analytics and automation proven to deliver better results than purely manual or ERP-driven solutions. Available is 8 languages and with customers across more than 85 countries it is a global application used by multinationals and enterprises of all sizes.Starting Price: $500.00/month -
23
Deskera CRM
Deskera
Capture more leads with email blasts and no-code landing pages. Close deals faster with sales automation & provide world-class customer support with email and chat helpdesk. Add as many contacts as you want - a million, 10 million - no problem. The more contacts you have, the more you sell. Import existing contacts via excel, drop them in via webhooks or capture them via landing pages on your website. Add as many fields as you want. Select a high-conversion funnel template, or create one from scratch. Build as many funnels as you want. Build conversion funnels to drive your visitors towards paid conversions, upsells, and cross-sells. Track the performance of each step in the funnel and optimize it based on actionable data. Select one of the awesome email templates, pick the target segment and send it. Track open and click rates and compare performance across different campaigns and segments.Starting Price: $99 per user per month -
24
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
25
Kea
VSM Software Pvt Ltd
Kea is a full service CRM solution for Pharma companies and Hospitals meeting APAC/Global needs. Kea is a comprehensive solution that enables sales and marketing teams to achieve higher levels of commercial excellence. Processes covered are Master Data Management, Closed Loop Marketing (CLM)/e-detailing, Sales Force Administration, Events and Continuing Medical Education (CME), Travel and Expenses automation, Coaching, and more. In the case of hospitals, Kea provides tracking of patient response to marketing activities. Users across the sales and marketing functions benefit from Kea. It is simple to use and yet empowers users with required analytics. Users dont have to access multiple applications. Their needs can be summarized in two pain points addressed in Kea: The users can analyze all "effort" KPI s in a "one-click" MIS dash board. They can also track "results" achieved. Kea is modular; some modules can complement Solutions like Veeva CRM and IQVIAStarting Price: 15$ per user per month -
26
Ion by Rock Content
Rock Content
Engage higher quality prospects using ion, the best interactive content platform to create data-driven experiences without tech-savvy resources or developer code. Now you can utilize your existing team—and your existing content—to create experiences that will drive results. Check out these incredible case studies from top brands! ion provides a full range of services to expand your bandwidth and get you the results you need without blowing up your budget, calendar or time. Our award-winning work takes full advantage of our platform and experience. And, if you don’t have the time to create your own interactive, data-driven experiences, we’ll do it for you!Starting Price: $2000.00/month -
27
CentralStationCRM
42he
CentralStationCRM offers simple and smart CRM software for small and medium-sized businesses. All address and customer data at a glance. Including emails, notes, to-dos and appointments. Numerous filter functions help to optimally prepare your customer data for sales and marketing. Transparent overview of all activities including notification function. So all colleagues are up to date. Sales planning, reminders and task lists ensure efficient control. Clear functions and an intuitive design reduce the training time to a minimum. We have radically eliminated complicated processes and features that only large companies need. Browser-based and can be used with any internet-enabled device, including mobile. No installation necessary. Filter your contacts with one click based on self-created categories.Starting Price: €18 per month -
28
Acquire
Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.Starting Price: $25 per user per month -
29
HelpSite
HelpSite
Hosted knowledge base software to create a public or private knowledge base. Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it. HelpSite gives you… A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time. A super easy-to-use admin interface to create knowledge base articles with ease. Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.Starting Price: $14.99/month -
30
HyperTeam CRM
HyperTeam
That means we work hard to acquire more contacts, close more deals, hire more employees, and develop more products. But a growing business is also a challenging business because as you grow so does the amount of data that needs to be connected, organized, and distributed to a large number of people in a variety of departments. Contacts that could have been opportunities are forgotten. Information gets lost. Miscommunication happens. Processes slow down. Customers and employees get frustrated. Put an end to lost documents by effortlessly attaching them to clients, opportunities, events, etc. Store and organize your emails in the HyperTeam CRM by adding them directly from your Outlook account. Boost collaboration and avoid miscommunication by quickly assigning tasks and subtasks directly from the system.Starting Price: $99 per month