Best CRM Software in Africa - Page 21
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Compare the Top CRM Software in Africa as of November 2025 - Page 21
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1
traggr
product kitchen
Keep track & analyze customer inquiries & user feedback with traggr. The solution for your team to centrally track and analyze customer inquiries and feedback of all kind. That makes priorities for your company and products always clear and transparent. Channel your feedback inflow & make it evaluable. Welcome to an intuitive tool to collect and analyze customer inquiries and feedback across your team. Collect inquiries centralized. Collect customer feedback, feature requests and bug reports from all channels centralized in traggr. Analyze feedback and understanding priorities Analyze your customer feedback and detect the common and most important requests - no matter by which channel they reached your company. Everyone in your team has access and can create new requests or vote based on customer conversations. This makes everyone involved work hand in hand across departments. This way you create a central database with which you can at all times.Starting Price: $3.50 per user, per month -
2
kpi.com Sales
KPI Software
Sales. Our software serves exact needs of your sales reps, with own custom deal flow, pipeline stages and customer statuses. Assign tasks, log in calls and meetings. We offer the easiest way to get leads, qualify, convert opportunities and close deals. Marketing. Build your audience with our online marketing and customer engagement tools via mass emailing, SMS and chats. All messages could be automated and synchronized with your Google G-suite, Microsoft Office 365 and social media accounts. Support. All communications with your potential and existing customers across email, phone and live chat. Cases and tickets are tracked, prioritized and solved. Seamless workflow automation means no more stress for your customers and support reps. Hire digital marketer. Build creative brands and online customer base beating your competition. Search Engine Optimization. Our expert SEO services guarantee that your site is visible and ranks high on search engines.Starting Price: $10 per user, per month -
3
Vendrive CRM
Vendrive
Streamline your wholesale business, stay organized, increase supplier communication and scale your Amazon business. Manage your suppliers and their information in one place and keep track of each one as they go from lead to profitable. Quickly view the suppliers you’re waiting to reach out to, the suppliers you’re waiting to hear back from, and more. View product analytics that are relevant for wholesale sourcing, and calculate profit based on supplier pricing. Keep track of your sourcing progress each week to see where suppliers fall in your pipeline. Keep track of suppliers you’re planning to reach out to and those you’ve already contacted in a quick visual pipeline — opening profitable wholesale accounts is a process. See how well a product is doing with price and rank history, buybox information and existing sellers, and simulate your profit margin with prices that suppliers give you.Starting Price: $27 per month -
4
Rizer CRM
Rizer Inc.
3 tools optimize your sales ecosystem: recycling leads, managing customers, and streamlining revenue. These solutions integrate seamlessly with your CRM to boost profitability. Sell more by automatically re-engaging lost leads when they’re ready to buy. Increase customer value by proactively managing accounts and identifying upsell opportunities. Simplify your billing process, easily enable online sales and gain clear financial insights to drive smarter business decisions.Starting Price: $45 per user, per month -
5
Pyoneer
Pyoneer
Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.Starting Price: $99 per user, per month -
6
Workslam
Workslam
Workslam is an innovative platform for team management and employee recognition, a project management system and a CRM. It includes an employee motivation system, an employee assessment system, a corporate messenger that can be used as a system of maintaining and supporting clients, creating group chats. Track the current situation for each business process, analyze the tasks and success of employees. Encourage employee success and motivate them to work even better. Ample opportunities for involving all team members in the work. The system allows team members to evaluate the work of colleagues in all key parameters, and managers to analyze statistics. Corporate messenger can be used as a system of maintaining and supporting customers by creating group chats. It contains a convenient planning format in Gantt Charts and a modern kanban-type task management. Create new projects, control the timing and stages of their implementation.Starting Price: $8.99 per month -
7
Exact Online
Exact
Full insight into your business with Exact Online. Exact Online gives you everything you need in a single integrated online package. In addition to accounting and CRM, we provide specific solutions for your industry. Around 500,000 entrepreneurs are already making their aspirations a reality with Exact Online. Exact Online covers both accounting and CRM, providing firm foundations on which to build a strong company. We also have integrated packages for business owners in the manufacturing, wholesale and professional services industries. Everything automated in a single flexible subscription. Improve your results thanks to 24/7 insight into all figures and data. Work online together to achieve the best results. Maximum security for your data at all times. All of our products include accounting & CRM features. Don't know which product you need? Our decision aid is designed to help you determine which product will meet your needs and best suit your company in just a few clicks.Starting Price: €39 per month -
8
Gripp
Gripp
Friendly business software for consultancy office now. CRM Stay in contact! All relations in one clear overview. Insight into current affairs Improved customer service. Registration of every customer contact. Save time, gain insight, and streamline. Gripp is an all-in-one package that brings the overview back to your organization. Whether it concerns those perfect quotations at the touch of a button, the project administration with an overview of who is doing what, or the tight credit management: everything is possible with Gripp. Work wherever you want. Always and everywhere! Gripp is an all-in-one package that brings the overview back to your organization. Not just in the office, but everywhere! So take a quiet vacation, because you can always keep an eye on things! A great helpdesk! You will find a wealth of information on our support page. If you can't find the answer to your question there, just send us an email!Starting Price: $30 per user per month -
9
Platos
Pax Republic
Plaetos Big questions need to be discussed, not answered. Identify issues and explore solutions with Plaetos virtual roundtables for insightful discussions. At scale. Your tribe, your insights Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers, key customers, shareholders, citizens, communities or students. sightful discussion by design We're making every discussion count and making sure you get the most out of it by enabling: Safe Speech.. Creating a safe, fair, anonymous (when needed) and moderated environment that helps you expose your insights without exposing your people. Many: Many. Enabling participants to develop asynchronized cross-discussions amongst themselves, not just with you. Smarts At Scale. The ability to moderate, identify issues, explore solutions and get a sense of sentiment, no matter how big the discussion gets. Fit IT To ZoomStarting Price: $195 per month -
10
forms.app
forms.app
forms.app is an online form builder & survey software that enables people to create forms & surveys with just a few clicks, easily share them and collect big sizes of data. With its many survey-oriented question types such as opinion scale, star rating, selection matrix, grid, and outstanding features such as easy-to-use UI, fully customizable design, and geolocation restriction, users can create high-quality surveys within just seconds. Its free plan includes all the features and has a limit of monthly 150 response collection which is a lot more compared to the other survey tools.Starting Price: $8 per month -
11
PRISM CRM
Code5 Yazilim
Welcome to PRISM CRM "Choice of the Leading Companies" Integrated CRM, specific to the construction and real estate sector, Turkey's leading construction companies prefer PRISM CRM. Once your customers have opened office doors, you can easily manage all processes from Real Estate Management, Sales Process Management, Document Management, Customer Relationships Management to After Sales and Post-Delivery via PRISM CRM. What is CRM ? The information and data you have, play an important role in the inter-enterprise competition. So, What is CRM? Why PRISM CRM? The rapidly increasing human population in the world brings about rapid change in living spaces as in all other areas. Advantages of PRISM CRM. Would you like to examine the main advantages of the unique and pathbreaking integrated CRM in the sector? HOW PRISM WORKS. It starts with identifying definitions necessary for system operation. These are Projects, real estates, sales prices, floor plans, sales documents, personnel, etcStarting Price: $49 per user, one-time payment -
12
Nat
Nat
Use our Personal CRM to find who you're losing touch with Let our AI do the work and stop losing touch with people who matter. Nat A.I. We've built a smart algorithm that analyses your data to figure out how in touch you are with your contacts. By looking at the frequency and type of interactions, Nat gets a good idea of how in touch you are with your contacts. Relationship To-do List. We create your own custom relationship To-do list. A list of the people you need to reach back out to. Powered by AI. Our AI will analyse your data to understand who you're losing touch with. One look You only need one look to understand who you're losing touch with. No complex dashboard. Simple Todo system. Instead of checking off boxes, reach out to your contacts. Quick to set up. Unlike other relationship management apps, setting up a fully working CRM takes less than 5 minutes thanks to our automations. Easy to use. No manual data entry, no time spent logging meetings or emails. No reminderStarting Price: $25 per month -
13
Trimble Metrics MEP
Trimble MEP UK
Integrated end-to-end profitability management for MEP contractors. Deliver MEP projects on time and on budget using Metrics MEP, the cloud-based takeoff, estimating and contract management solution designed to gain visibility on the profitability of your business. Perform digital takeoff in a user friendly environment and manage your jobs to ensure profitability. 30% of MEP contractors are going out of business. Too many MEP contractors go out of business because of inaccurate estimating, out of date material pricing and poor job cost management. How do you make sure you are not one of them? Your focus is on producing highly accurate estimates to ensure the profitability of every job as this can make or break your business. There is no room for error with Metrics MEP. Bad estimates lead to unprofitable jobs. You need an estimating program that allows you to perform takeoff accurately and create estimates from it without having to redo work. Spreadsheets and manual takeoff methodsStarting Price: $622 per user, per year -
14
SigParser
SigParser
Turn Your Emails Into Contacts. Automatically find every contact detail from your emails, email signatures, and calendars. Easily sync with CRM and marketing apps so your contacts are up to date. How SigParser Works. We make it easy for individuals, teams, and entire companies to find and update contacts and more from their emails, email signatures, and calendars. Millions of Contacts Found. On average, a team of ten sales reps will find 15,600 new contacts in the past two years of their email and calendar accounts. Daily Scan & Sync Pricing. SigParser will automatically scan all email and calendar accounts multiple times a day to add and update contacts to your CRM and marketing applications. History Scan Pricing. Scan up to ten years of historical emails and calendar events to create a high quality contact list to be integrated with CRM and marketing applications. Developer API Pricing. SigParser has a rich set of APIs that developers can utilize to parse email contentsStarting Price: $59 per month -
15
Sugar Serve
SugarCRM
Everything you need to create outstanding customer experiences. Imagine resolving every customer service inquiry promptly and proficiently—without a single sloppy handoff or having to scramble for purchase histories. From easy at-a-glance dashboards to robust self-service portals, Sugar Serve has everything you need to create outstanding customer experiences. You’ll always be prepared to give customers exactly what they need. At any moment, for any issue or interaction. Too many companies today are investing time and money to capture leads and land sales—only to watch those relationships crumble because of a bad customer experience. With Sugar Serve, it’s easy to keep customers happy and coming back for more. With a customer support platform focused on the features that matter most to service agents, you’ll always have instant access to the exact insights you need. SugarLive brings the power of omnichannel customer interactions to Sugar Serve, seamlessly embedded in a single service.Starting Price: $80 per month -
16
Skywave CRM
Skywave
A State of the Art CRM with Automation at its core. User Friendly. Designed and developed with the user experience in mind. The layout is self-explanatory. Buttons and forms go in contexts that make sense and are simple to understand. Modern Framework. Built from the ground up using a modern foundation. Utilizing the latest in security practices, speed optimizations and scalable design. Tough, fast and current. For All Industries. Flexible and configurable for any industry. Battle tested with financial industries like Student Loan Consolidation, Debt Management and Mortgage. Client Portal. We have a separate portal for your clients to login to for updates. This portal syncs and communicates directly with the CRM for receipts, progress updates, resolving issues, uploading documents and updating information. Automation. Have your employees be steered and driven by the system.Starting Price: $50 per user per month -
17
True Client Pro
True Client Pro
True Client Pro provides Florists and Event Decorators with a user friendly, and all-inclusive platform that simplifies operations and helps grow their brand. With our software, you can automate your business processes including: contact us forms, lead management, inventory management, recipe building, proposal, contracts, client portals and much more. True Client Pro was built to be a one-stop shop so owners can spend more time generating sales and and delivering top-notch service to clients. At True Client Pro, our mission is to provide small business owners and entrepreneurs with a user friendly and all-inclusive platform that simplifies operations and helps them grow their brand. Having owned several small businesses over the last 10 years, Founder, Mayuri Parikh, just couldn't find a CRM that could grow with her business, adapt with her changing ideas and be user friendly. That’s when True Client Pro was born.Starting Price: $39 per month -
18
Botbox
Botbox
Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Use smart triggers and easy automation to keep customers updated about your product and services through the most popular messaging apps. Reduce churn by 600% and increase sales with help of pre-built chatbots. Use chatbot templates or build on your own and deploy on Website, Messenger & WhatsApp with one click. Connect to apps you love to boost productivity or use Botbox API to do even more. Easily manage and request new HSM templates, design user opt-ins and manage your WhatsApp notification campaigns without having to rely on the IT department. Reach out to specific segments of your user base with the most relevant information, at the right time. Engage users using automation. Set triggers by analyzing behaviors.Starting Price: $49 per month -
19
Easy CRM
Shoppias
When your business looks at every transaction through the eyes of the customer, you cant help but deliver a better customer experience, which in turn increases loyalty to your company. Easy CRM software brings together all information from different departments throughout the company to give one, holistic view of each customer in real time. Manage and invoice projects with the powerful project management feature. Track time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track timer per assigned staff. Build professionals and great looking invoices. Attach files and send directly to your clients. A subscription and audience management platform that automates accounting, fulfillment and operations. Kicks off the sales process to identify potential leads, and prepare for the forecasting of those sales in production in minutes. Win more business, Get paid faster. Forget about never ending sales process.Starting Price: $5 per month -
20
Skynamo
Skynamo
Skynamo is the only all-in-1 Field Sales Software for manufacturers, wholesalers and distributors. It enables reps to accurately prioritize their account visits, plan their route and day in the most efficient and effective way possible, seamlessly recall and track all client communications, and streamline onsite information gathering and order submission. For management, they gain insight into where their reps are spending their time, what roadblocks are being faced in the field so they can coach around them, and what is leading to success in the field so they can spread that to the entire team. Skynamo sits on top of your accounting, inventory, or ERP solution to provide the sales team with a solution tailored to their day-to-day.Starting Price: $50/User/Month -
21
Upfeed
Upfeed
Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.Starting Price: $14 -
22
ActivePipe
ActivePipe
ActivePipe is an innovative email marketing platform that uses intelligent automation to nurture clients and generate leads. Designed to solve the specific challenges of real estate professionals, ActivePipe enables its users to build relationships at scale and unlock the hidden opportunities in their database. Let the power of email automation nurture your clients in the background and build relationships at scale. Set it up once and ActivePipe nurtures your prospects along the funnel, connecting you with the best leads every day. Spend more time selling and less time marketing. Top agents respond to 100% of their leads in under 100 mins. ActivePipe makes this easy by identifying high value prospects that are ready to buy or sell right now. Get leads delivered straight to your inbox at the exact moment people are ready to act. Know what clients need before you even pick up the phone.Starting Price: $300 per month -
23
PRSONAS™ Digital Experience Platform
PRSONAS by nuMedia Innovations
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.Starting Price: Varies -
24
OTO
OTO Systems
OTO allows call centers 100% visibility of what is said during customer calls within 20 hours. Complement your NPS scoring with in-call intonation analytics. Identify call agent engagement and proactively set your WFM plan. Pick calls for QA faster. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Voice is the most valuable touchpoint between you and your customer. We're here to help you truly understand and leverage your voice data at scale. Whether you're building a mobile app or data analytics dashboards, our lightweight DeepToneTM engine gives you access to our powerful voice models on any device, providing you with a rich layer of acoustic labels for nearly every audio format.Starting Price: $100 per month -
25
Uniqode
Uniqode
Uniqode's QR Code generator, formerly Beaconstac, is a QR Code generator focused on boosting efficiency, engaging customers, tracking physical marketing ROI, and cutting costs. With 50,000+ users across sectors like consumer goods and hospitality, it's trusted by global enterprises and small businesses alike. Some of Uniqode's customers include Pepsi, Amazon, Nestle, Toyota, etc. Uniqode aims to connect every physical object worldwide digitally. Offering comprehensive QR Code management and analytics, it helps businesses build relationships, boost revenue, and gather first-party data. With Uniqode, you can easily deploy high-converting QR Codes at any scale.Starting Price: $60/year -
26
SalesHiker
SalesHiker
We make software easy to use applications for your business so you can automate your business processes. With Sales Hiker, you can minimize your time to maintain records and retrieve necessary reports easily so you can use your and your team’s valuable time on more important tasks to grow your business. We are constantly working on improvising each feature and will add more. Mobile App for all subscribers at no additional cost. Sales Hiker Mobile has all features that’s in web version on mobile app. Absolutely no limits. Even Admin can manage their tasks from the same mobile app. Respond quickly to sales inquiries. Take quick action for all marketing tasks. Close more deals. Login with the same username and password you use to access SalesHiker CRM. All Sales, Marketing and Field level teams can use to access CRM from anywhere anytime. Forecast sales of your sales-team by monthly, quarterly and yearly agianst goal and actual sales.Starting Price: $16 per user per month -
27
Bonsai
Bonsai
What if you could run your entire business in one place? Bonsai is the only business management tool that combines CRM, invoicing, accounting & banking. No more "Managing my projects, contracts, and invoices is a time-consuming hassle." Generate custom contracts by picking from 1000+ templates in Bonsai’s library, and get paid faster by creating professional invoices in seconds with global payments and automatic reminders. No more "Tracking my expenses stresses me out." Track your income and automatically categorize your expenses to maximize write-offs. Say goodbye to spreadsheets & tax stress and hello to a bigger tax return. No more "Managing my clients’ expectations is hard." Use Bonsai's simple CRM to manage your clients and projects, and keep track of what matters. Turn new leads into clients, and clients into recurring business. Grow your business in no time while Bonsai takes care of the rest.Starting Price: $17 per month -
28
enVisual360
enSynergy Professional Services
enVisual360 is the first module-based wealth management software suite that can be licensed by module, meaning you only license what you need, when you need it. enVisual is scalable with solutions priced to suit small/startup firms and larger global firms. Our aim is to provide ROI and productivity immediately. Build your own system! Designed for wealth management firms, fit for purpose. Unlike many products on the market, enVisual360 does not require costly customisation to implement. enVisual is purpose-built by wealth professionals for wealth professionals and delivers productivity and reduced client administration costs, particularly those in relation to ever-increasing compliance obligations. enVisual360 delivers a range of fully integrated core modules that are; scalable, affordable, simple and fast to implement.Starting Price: £40/month/user -
29
SurveyTown
SurveyTown
Understand your customer experience. Keep a pulse on customer satisfaction with customizable NPS, CSAT and CES surveys. SurveyTown helps you understand your customer experience with customizable Net Promoter Score (NPS), Customer Satisfaction Score (CSAT) and Customer Effort Score (CES) surveys. Hear about and repair negative experiences. Amplify positive experiences by incentivizing customers to share them on social networks. Monitor your performance over time and make great business decisions. Create NPS, CES, CSAT, Ratings or completely custom surveys. Add different questions types to your survey. Define different success pages. Customize the look of your survey. Alert people in your organization when you receive responses. Upload your contacts and send surveys to contacts via email or embed questions in post-purchase or ticket closure emails. Share survey links on your website or social media.Starting Price: $69 per month -
30
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month