Best Customer Service Software - Page 18
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Compare the Top Customer Service Software as of November 2025 - Page 18
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1
imeetify
imeetify.com
iMeetify is a powerful scheduling tool designed to streamline the process of arranging meetings and appointments. It offers users the ability to sync their calendars, whether personal or professional, and facilitates easy scheduling by suggesting optimal meeting times based on participants' availability. iMeetify also provides features like automated reminders, integration with popular calendar apps, and the option to customize meeting preferences, making it a versatile tool for managing schedules efficiently.Starting Price: $3.00 per user per month -
2
goodreviews.io
goodreviews
All reviews collected integrate directly with Google – the worlds leading review platform. A recent study found that 17% of all clicks go to position one in Google’s local listings. From those who click 53% will then visit that business within 48 hours. That’s crazy. Over half of the people searching for businesses are ready to become a customer. Reviews are one of the most important SEO ranking factors for local business. If you serve a local area, either independently or as a large chain, then it’s imperative you collect reviews to outperform your competition. Unlike any other platform we ask returning guests to leave a review whilst they’re on your website. We return to brands we love. That’s why your website is the perfect place to collect more 5-star reviews. Goodreviews pulls in all your business locations and allows customers to leave a review with the location they had their experience.Starting Price: $49.99 per month -
3
HelpCenter
HelpCenter
HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time. Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide! Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.Starting Price: $7.99 per month -
4
Desk365
Desk365
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, and Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.Starting Price: $12/user/month -
5
RemoteCall
RSUPPORT Co. Ltd.
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.Starting Price: $59.90/month/user -
6
Sabio Virtual
Audisys Informatica
Fully Cloud System for Help Desk Management and Knowledge Base. Provides various charts and reports divided by tickets, customers, technicians, etc. It also has api for integration with other systems, in addition to self-service portal, multiple word search, chat, fast closing of services and much more.Starting Price: R$50/month -
7
Lou
Lou
Scale self-serve user onboarding with product tours, drive product adoption with announcements, trigger helpful hints, and more all without writing a line of code. Build, preview, and publish beautiful in-product experiences with Lou's code-free Builder that's designed for non-technical users. Lou builder allows you to create experiences right on top of your platform. Use-case-specific templates for out-of-the-box experiences that look built in-house. Choose from one of our templates, create your own custom themes, or design as you go. The Lou builder makes it easy to create beautiful in-product experiences. Add images, videos, & gifs for a more engaging learning experience. Unlike other 'code-free' solutions, at Lou we mean it. Even our advanced features are code-free. The easiest way to create engaging in-product experiences.Starting Price: $79 per month -
8
Reeview
Reeview
Reeview uses the power of behavioural psychology to help business owners generate more online reviews from their customers at a scale never seen before. Businesses can easily build a constant stream of positive reviews using the power of sms, email and automation, leading to a stronger reputation, higher ranking and more sales. Online reviews provide your business with visibility and credibility. Reviews help your business appear in front of your potential customers on search engines and help them choose you over your competitors.Starting Price: $49 per month -
9
Bruviti
Bruviti
Trusted by some of the world’s leading service organizations, our machine-learning applications up-level your service delivery throughout the product lifecycle. Bruviti distills all your service knowledge and technical know-how, then delivers it where and when it’s needed: on the front lines of customer service and support. With Bruviti, you can accelerate your inbound problem triage, diagnose faster, and accelerate your overall service delivery. Bruviti brings to the table deep industry experience, technical capabilities, and a proven implantation process that accelerates your journey to a suite of service applications — powered by AI/ML and the latest data science. Starting with our pre-built models, we use your operational data to develop custom models, train and prove them, and then use these to enhance your existing applications and workflows.Starting Price: $8.99 per month -
10
Twilio Voice
Twilio
Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.Starting Price: $0.0085 per min -
11
Breezit
Breezit
Running an event business is both exciting and exhausting. Numerous follow-up reminders, scattered customer data, and back-and-forth emails can really take the fun out of the process. Breezit helps bring the fun back by offering a broad set of tools tailored specifically for small businesses and sole traders in the event industry. Create your service profile in a couple of minutes and get everything you need to operate and grow your business: - A clean, SEO optimized listing - your clients will feel like shopping online - A shearable booking link to share on socials or integrate into the website - A CRM for bookings, created specifically for your needs - A calendar with dynamic pricing, where you can adapt your pricing for offseason or weekdays - Contract signing - Secure payment collection straight to your bank account - Review management tools - Passive income from referring partners and demand generation tools (coming soon) Start your free trial nowStarting Price: $20/month/user -
12
Tiledesk
Tiledesk
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.Starting Price: €25/month -
13
Dot Compliance QMS
QMS for Life Sciences
Dot Compliance provides the industry’s first off-the-shelf QMS solution – ready to deploy from day one, with little to no setup required, while also incorporating industry best practices and standards that address the latest global regulatory requirements. Powered by the Salesforce.com platform, our solutions enable life science organizations to quickly digitize their quality and compliance processes including Document Management, Training Management, Change Control, CAPA, Customer Complaints. Compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971, 27001 & MORE! Processes included: ▶ Document Management ▶ Training Management ▶ Quality Event Management ▶ CAPA Management ▶ Change Management ▶ Complaint Management ▶ Audit Management ▶ Supplier Quality Management ▶ Risk Management ▶ Design Control ▶ Deviations/Non-conformances ✔ Seamless Install ✔ Cost Effective ✔ One-Stop-ShopStarting Price: $10,000 / Annually -
14
HelpHero
HelpHero
HelpHero is an easy-to-use and effective customer onboarding platform for creating better product and help experiences for app users. HelpHero lets businesses build interactive and engaging product tours in minutes, enabling users to get started and adopt new features quicker than ever. Anyone can create product tours and use HelpHero's platform, as no coding or design experience is required. HelpHero is used by businesses worldwide, from startups to established companies. HelpHero's plans include access to all advanced features and come with unlimited tours, hotspots, checklists & team members. Free 14-day trial available.Starting Price: $55 per month -
15
Retamo
Retamo
Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.Starting Price: €19 per account per month -
16
VirtlX
VirtlX
VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.Starting Price: $9.00 per month -
17
Churnfree
Churnfree
What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Churnfree help SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn rate. In addition, we provide valuable insights on how to further improve customer retention. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now!Starting Price: $49/month -
18
FreeChat
Popupsmart
FreeChat App is one of the most straightforward chat widgets. It helps you make your team reachable and your customers happy. After choosing the messaging apps, you can start customizing your chat popup to your taste. Also, adding the images to your chat popup with drag-and-drop technique is user-friendly. FreeChat App both saves time and your money because it’s completely free. Don’t waste your time anymore and follow the steps on the website to add a chat popup to your website.Starting Price: Free -
19
InboxCRM by AppEQ
AppEQ.ai
InboxCRM by AppEQ is a Gmail‐native Customer Success platform designed to keep CS teams organized and proactive—right from their inbox. Rather than toggling between multiple tools, you can import accounts directly from your Gmail and Calendar, automatically log all email and meeting touchpoints, and gain a unified view of account health, usage metrics, and renewal risk. Real‐time dashboards surface at‐risk customers, engagement trends, and expansion opportunities without context‐switching. Integrate seamlessly with CRMs like Salesforce, HubSpot, and Zoho, as well as analytics, helpdesk, and collaboration tools. Smart filters and role‐based access ensure each team member sees only the data they need. With automated alerts, personalized email templates, and one‐click QBR deck generation, InboxCRM helps you drive retention, unlock upsell potential, and elevate customer experiences—without leaving Gmail.Starting Price: $15/user/month -
20
CogniSaaS
CogniSaaS
CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability.Starting Price: Custom Pricing -
21
CatchApp Bookings
CatchApp
CatchApp Bookings is an intuitive scheduling tool made for professionals and businesses, designed to save your time; on average 5 hours per week. Allow your clients to book appointments on your own online Bookings page. Powerful 2-way sync with all major calendars - Google, Microsoft, and Apple. Create unlimited unique booking pages for your clients, offering different services, locations, and availability. Accept appointments anytime on your own bookings page from your website and even from your social media. Set flexible availability options for your different products or services. Allowing you to state when you're available for each. Automatically send reminders to you and your clients, cutting down no-shows.Starting Price: $20 per month -
22
Reteno
Reteno
Grow mobile user retention via push notifications and seven more channels. User retention is the key to meeting long-term business goals. Retention made simple with Reteno. Get a jump start with campaigns that make money from day one. Don’t waste your time on designing campaigns and preparing flows. Go live with your app retention strategy in five days. Probably you won’t even need a developer. Add more channels to increase reach and ROI. The more channels you use, the more repeat sales you can get. Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. We collect data from various sources. You can then use that data for campaigns, workflows, segments, and content personalization, as well as to deliver messages via various channels. Use ready-made workflows created for your business type to acquire, convert, engage, and retain more users. Prepare any campaign in a few minutes with our intuitive builders.Starting Price: $30 per month -
23
ShiftCare
ShiftCare
ShiftCare’s care management features make it easier for you and your teams to deliver highly personalized support to clients and their families. We’ve made it easy to plan and organize teams, shifts and rosters, helping you deliver a more effective, efficient service. With the management of invoices, timesheets and expenses seamlessly integrated, ShiftCare makes accurate accounting simple, reducing your workload, and helping you grow. We connect you and your teams with all you need to manage shifts, coordinate clients and deliver quality care, wherever they are. We make it easy to welcome new clients, ensure a full understanding of their needs, management of their goals and establish good relationships with their friends and family right from the start. Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.Starting Price: $9 per user per month -
24
OXARI
Infonet Projekt SA
OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic. - The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself. MULTIPLE CONFIGURATIONS Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.Starting Price: $7/month/user -
25
Colossyan
Colossyan
Leave professional video editing to Colossyan Creator without any training or advanced skills. Simply type in your text and have a video ready in 70+ languages within minutes. Convert dull PPTs and PDF reports into videos to increase retention and deliver information more effectively to your audience taking internal communication to the next level. Generate videos to educate, train, and onboard staff, and deliver even complicated instructions with efficiency and increased engagement. Personalize and create sales, marketing, and explainer videos that connect, convey, and convert, on social media, website, and beyond. Pick from our selection of commercially available synthetic AI presenters to connect with your audience. Create crystal-clear captioning in seconds and increase engagement by up to 40% with our custom subtitle feature. With tons of customization options from adding media to selecting different accents, you can easily personalize videos to connect with your audience.Starting Price: $19 per month -
26
Hoory AI
Hoory AI
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.Starting Price: $6 per month -
27
HaloCRM
HaloCRM
HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling customer inquiries. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls, and more, eliminating the possibility of missed inquiries, and improving customer satisfaction by opening more channels of communication. HaloCRM lets you provide support anywhere, keeping customers happy and connected through email, text, chat, voice, and more. With powerful out-of-the-box workflows and easy drag-and-drop configuration, HaloCRM can handle it all. HaloCRM will make it easier to prioritize and respond to customers with one unified support desk, complete with customer context built-in to facilitate better conversation tracking.Starting Price: £59 per user per month -
28
Brainwave
Brainwave AI Technologies
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌ Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts. ✨ Our Solution Our Automatic Answering Bot: - Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training. - Provides precise answers, ensuring customer satisfaction. - More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or booking meetingsStarting Price: $49/month -
29
SetMe
Techinline
SetMe is a brand new, comprehensive remote support solution brought to you by the same team that created FixMe.IT, one of the top-rated remote support apps on the market. Packed in a clean and intuitive interface, SetMe allows you to instantly and securely connect to and control remote Windows and Mac computers. Built using the latest technologies, it offers everything you need to provide high-quality remote support, including end-to-end encryption, multi-session handling, multi-window control, remote reboot & auto-reconnect, advanced reporting, drag-and-drop and copy-paste file transfer, user management features, two-factor authentication, and much more.Starting Price: $58.10 per seat per month -
30
Chative
WISEBIT PTE. LTD.
Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels and Shopify with the assistance of AI and automation. Enjoy unlimited messaging at startup-friendly prices, and even get the mobile app at no additional cost. Plus, we've got a free plan with in-app support for small businesses!Starting Price: Free