Best Customer Service Software - Page 24
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Compare the Top Customer Service Software as of November 2025 - Page 24
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1
Visitorify
Visitorify
Visitorify's booking system allows customers to book your services in real-time, saving your precious time, which you can spend on more important work. Organize your business with 24/7 automated online reservations, reminders, payments and more. Receive reservations 24 hours a day without any additional effort. Reservations are made in real-time on both their website and Facebook page. The client only sees the things you want to show, while you are always informed about any changes in the calendar. Visitorify.com is a tool that allows you to receive reservations 24 hours a day, 7 days a week on a website or on a Facebook account. This is a simpler and more convenient way to book services. Manage your time and that of your staff more efficiently whenever you do it using a computer, phone or tablet PC. We will provide individual calendars to all staff in the company, allowing them greater flexibility and freeing them from having to look at their laptops.Starting Price: $19 per month -
2
DiamanteDesk
Eltrino
Just US businesses lose $62B USD every year because of poor customer support. Besides, customer expectations are continuously increasing. To keep up with this businesses need to react immediately and provide highly personalized services. And there are a lot of help-desk solutions that can help to deal with customer support as a pro. But if your business processes differ from ordinary, you need to customize the system and with the most of available applications it will cost you a small fortune or it’s simply impossible. Our solution is Open Source, so it’s fully customizable and flexible. You can play with its modules like with Lego bricks and implement your own business logic. DiamanteDesk was launched with a desire to help people to provide customer support without limits, don't obey restrictions, play by your own rules. DiamanteDesk allows clients to implement support functionality that they really need instead of get used to existing limits.Starting Price: $49 per month -
3
B-Reputation
B-Reputation
All information on the identity of the directors, managers and corporate officers of the companies, the capital ties, and all the legal announcements of BODACC as well as the trademarks registered with the INPI. Our proprietary failure score on 10 million companies, downloadable balance sheets and income statements, relevant financial ratios as well as a financial analysis on several million companies. Corporate litigation, in attack or in defense, registered by one of the 134 commercial courts in France, applicable collective agreements and much more. Web metrics that reflect the activity, digitalization and reputation of a company: sites, social networks, Google search results, customer and employee reviews. The addresses, emails and telephones of the managers but also those of the key positions in the company (marketing director, sales director, purchasing director, CFO, etc.).Starting Price: €588 per year -
4
Ovation
Ovation
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.Starting Price: $149 per month -
5
MotoPress
MotoPress
The MotoPress Hotel Booking plugin is the all-in-one vacation rental and hotel management software for WordPress that will set your bookings on autopilot. It encompasses the property directory builder for creating a categorized database of properties, real-time availability calendars, the property search form, payment processing, flexible pricing rates, bookings management, a built-in channel manager and more. MotoPress Appointment Booking is a WordPress appointment scheduling plugin for service-based businesses. If you operate a coaching, medical, sports, teaching or any other type of business that involves appointments and meetings, these are the right appointment booking plugins for automating your reservations.Starting Price: $79.00/annually -
6
Compliance Aspekte
expertree consulting GmbH
Compliance Aspekte is an intuitive and easy-to-use GRC solution for compliance management. The Compliance Aspekte SCM tool helps SMBs and large enterprises from different business domains implement ISMS and DSMS to comply with any standard, be it general or industry-specific. The solution supports GDPR, TISAX, ASPICE, B3S, ISO 9001, ISO 1400, ISO 22301, ISO 27001, ISO 27019, ISO 31000,BSI IT Grundschutz and counting. It’s a perfect fit for companies that want to: - receive more than just a compliance solution: - combine ISMS and DSMS; - have the support of any standard; - get an affordable pricing model; - use modern UX and UI; - have a flexible and customizable GRC tool.Starting Price: €55/user/month -
7
GetInChat
STAMUL
GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.Starting Price: $15 per user per month -
8
AppFollow
AppFollow
The world’s leading AI-powered Review Management platform. Manage user reviews, analyze user sentiment, and improve your app’s visibility, all in one place. With AppFollow, you can make the most out of user feedback and ensure your app stays visible in the app stores, all the while climbing the rankings. The product suite includes: - One platform review management across all major app stores - Review management automation, tagging, and AI responses - Detailed analytics on user reviews, sentiment, app ranking, and competitors - Integrations with major services like Zendesk, Salesforce, Tableau, and many others - Expert consultation team ready to help with app growth, audits, and market strategy AppFollow is trusted by over 70,000 clients, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming.Starting Price: $23 per month -
9
Feedback Company
Feedback Company
By continuously asking the right question to the right person at the right time, you gain insight into the customer journey, making trends, needs and action point visible. From (product) reviews to the extensive customer and employee research. The review tool for organizations who want to stand out. Open doors are precisely the company values that you need to safeguard extra carefully. Because what seems obvious, is not always normal. Especially not in the review market. Therefore: Feedback Company stands for trust. The most important thing is to never stop asking questions. Asking questions is in our DNA. At Feedback Company we not only know what to ask, but we also known how to listen. Data always pushes us in the right direction. Do you have a gut feeling? Yes! Then use the data for new insights. Thanks to data analytics, our own consultants, research methods and benchmarking, we are able to gain in-depth knowledge in the field of feedback.Starting Price: $39 per month -
10
AIhelp
ShareFun Network
Give customers what they want, quick and easy resolutions to their issues. AIHelp helps you provide personalized support when and where they need it, so customers stay happy and satisfied. AIHelp enables you customize your support and configure any workflow, the software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow. Mobile version is a completely SDK messaging and Chat API for Mobile support include many built-in packages such as In-App Messaging, AI Chat Bots, In-App operation, Push Notification, Smart Auto-Form and more. Currently thousands of games / Apps are running AIHelp’s SDK in their product which helped them for higher rankings and retention. We’re always on the edge of the technology trends and now actively across many support channels and compatible with all major platforms.Starting Price: $0.05 per ticket -
11
BookingCommerce
BookingCommerce
Booking Commerce is SaaS-based Online booking and Appointment Scheduling software that ease your customer onboarding process and get your sales rolling. Now you can power your business using world's first online comprehensive platform for bookings. Help yourself to the most related common queries regarding bookingcommerce using the articles available in the repository and reduce your interaction with support staff. Got stuck anywhere in creating bookings or adding new booking product, feel free to reach our support staff, raise the ticket and get your query resolved just in time. Create an unlimited number of bookings slots either paid or free and give your customers wide number of options to book the slot for any given date and time. Easily manage your bookings at your convenience on the dashboard and choose to either accept, cancel or reschedule the booking.Starting Price: $10 per month -
12
Kiodesk
Roboeyelabs
Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. Kiodesk helps businesses deliver outstanding customer support to their clients through tools that allow customers to find timely and relevant support without having to go through elaborate and mazy hurdles. The same tools also increase agent productivity and analytics and reports that enable managers to find key issues in agent performances so that they can improve their service as well as make intelligent business decisions. The IT desk is fast, and combines all necessary asset management and reporting widgets to be used in corporate environments, but most of all it is well integrated to work in every software ecosystem. Create a self service experience that supports your brand and improves customer satisfaction.Starting Price: $0.01 per year -
13
Milldesk
Milldesk Help Desk Software
Milldesk Help Desk is the perfect solution for centralizing information, automating processes, classifying tickets, saving time, and increasing user satisfaction. A democratic tool, it can be used in various types of businesses and departments, such as Administration, HR, Purchasing, Logistics, Facilities, and others. Milldesk makes interactions simpler for both staff and requesters, offering multichannel support with a single tool and a set of features based on ITIL best practices. Integrate different departments through a customizable SSC, allowing you to serve multiple sectors and branches. Build intelligent workflows, easily create, prioritize, and organize all your support processes in one place with Milldesk.Starting Price: $25 per user per month -
14
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
15
SupRemo Remote Desktop
Nanosystems
Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.Starting Price: $33 per year -
16
Apizee
Apizee
Apizee provides a remote visual support solution designed to enhance customer service and operational efficiency through live video interactions. The platform allows businesses to solve customer issues in real-time by leveraging video calls, ensuring quicker and more accurate resolutions without the need for on-site visits. Apizee's features cater to industries like insurance, retail, healthcare, and field service, helping companies reduce travel, speed up diagnostics, and improve overall customer satisfaction. With its secure and user-friendly tools, Apizee also integrates seamlessly into telehealth and customer support workflows, making it easier for businesses to stay connected with their customers.Starting Price: $11 per user per month -
17
SignalHype
SignalHype
Our powerful online review management platform helps you generate online reviews from your customer. We are passionate about helping you grow your business, contact us for a demo and get your review management on track. We make online review management easy. Don’t miss another review, start your free trial today. Collect reviews via customized “review funnel” landing pages and widgets. Customize email and text message campaigns, templates, timing and sequence. Monitor major, minor and industry-specific review sites for new reviews. Auto-share positive reviews (including images) to social media profiles. SocialHype is our Social Media Posting Platform. It allows you to publish a single posts to 20 social networks at one time. Generating customer reviews is one of the most effective marketing tactics you can do for your company. Customers base their buying decision on how many current reviews your company has.Starting Price: $149 per month -
18
RichCall
Aurus
RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosksStarting Price: $192 / month -
19
Dashly
Dashly
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan.Starting Price: $19.00/month/user -
20
IVCbox
SmartLAb
We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are on a new journey of growth, building on our most formidable assets: our products, our financial strength, our global reach, and our strong commitment by our management to our employees worldwide. However, our success is only possible through the support of our clients - your support.Starting Price: $99 per month -
21
Upscope
Upscope
Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.Starting Price: $18 per user per month -
22
RemotePC
RemotePC
Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.Starting Price: $69.50 per year -
23
Insight Mailer
Insight Mailer
Insight Mailer allows sellers to run specific and general product promotions.Amazon sellers can run specific promotions to offer a product to a particular group of customers or send emails to repeated customers offering a discount for a certain products. Sellers get an alert notification as soon as they receive a negative feedback. With predefined templates, they can e-mail those Amazon customers instantly to check out what they could do to satisfy them. This could possibly make the buyer happy that you value him and reconsider revising his feedback and making a positive seller feedback. Sellers can use Insight Mailer to know how often customers have been buying from them during a specific period to offer them discounts on certain products. This helps Amazon sellers to identify their privileged customers by indicating How many times a customer bought their products during a period of?Starting Price: $13.36 per month -
24
Klaus
Klaus
High-growth companies use Klaus to improve their customer support quality. - Improved CSAT & efficiency metrics after the first month of usage. - Impactful coaching sessions and 1-1s based on performance metrics and conversation examples. - Actionable metrics to track quality and identify issues as they arise. - 90% time saved compared to doing reviews manually using spreadsheets. Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving. -
25
SeamlessDesk
Seamless Desk
SeamlessDesk is an affordable cloud-based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software, SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need. We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important. Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms. Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.Starting Price: $19.00/month/user -
26
Median Cobrowse
Median
Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.Starting Price: $50 per month -
27
InphoniteVoice
Inphonite
Save time and money by automatically connecting with your clients via text messages, phone calls, and emails with InphoniteVoice. Our talented team will work directly with you to set up our feature-rich, customizable product just the way you want to ensure the best results for your business. From doctors’ offices to delivery companies and everything in between, InphoniteVoice can be adapted to fit your needs. Using InphoniteVoice for appointment reminders will ensure that all of your clients get their reminders they way they want them, with the ability to respond or connect to your office as needed. Getting feedback from your customers about how their appointment went, how they like the latest product, or their overall experience is essential to the success of any business. InphoniteVoice makes it easy for you to ask these questions and track the responses so you can use those results in the best way for your Company.Starting Price: $50 per month -
28
Live Support
LiveSupport.com
52% of customers want to text your support agents. Live Support is a messaging app designed to grow your business by helping you be more reachable, personable, and memorable. Giving customers the option to use their cell phone's already installed texting program is a necessity to keep their attention and complete the transaction. Agents can discuss effortlessly on iOS, Android, or an online browser with all clients on their desired internet browser, whether or not the client chooses web-based chat or texting. Messaging is ranked as the #1 route customers would like to take to connect with businesses. With more than 50 billion messages delivered every day, it’s the most popular method to get to loved ones, friends, and these days, your company. Live Support helps make online messaging an easy task to be able to enable you to connect, convert, and maintain bonds with every customer that comes to you - regardless of the browser or device.Starting Price: $19 per user per month -
29
Score My Reviews
Score My Reviews
Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. This eliminates the need for the customer to look you up online and find the right area to leave the review. With our platform the customers can see your review sites and leave feedback within a matter of seconds.Starting Price: $39.00 per month -
30
Kydos
Kydos
97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.Starting Price: $300 per month