Best Customer Service Software in India - Page 16
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Compare the Top Customer Service Software in India as of November 2025 - Page 16
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1
Textline
Textline
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.Starting Price: $59.97 per month -
2
Hello Reviews
Hello Reviews
Want an easy (and smart) way to get loads of positive reviews? With Hello Reviews, you can take your reputation to the next level and increase your bottom line. Are you an agency wanting to help clients by offering a proven way to increase their reputation? Hello Reviews has an agency/partner program! Start generating a healthy profit and scale your agency. If you are an enterprise or aren’t sure where you fit, contact us and we will help orient you. It’s helped countless businesses in Australia across 100’s of industries generate millions of reviews not only on Google but other review sites including Facebook, Yelp and more. With our savvy consumers, it can be intimidating to think they already have formed an opinion of our business before they make an online purchase or even step foot in our door.Starting Price: $29 per month -
3
Spiraldesk
Spiraldesk Holdings
Spiraldesk is a web-based multi-brand helpdesk, that manages customer service and communication for companies which operates with multiple entities, profit centers, locations, products or brands. Companies run multiple non-connecting business units with the same top management. Spiraldesk acts as a single platform to monitor the customer service process in each entity, even if they have a separate process for each of them. A business unit could be using a certain set of applications like a CRM, to ease their process. Classify your tickets based on brands, products, companies, locations or clients and see it in one place. Create custom filters and access them easily from our web interface and the mobile app. Tag your tickets based on subject, contents, customer, etc and access them in a click.Starting Price: $10 per user per month -
4
Verascape
Verascape
Reduce the burden on live agents AND lower contact center costs. Conversational AI virtual agents supplement live agent support and improve the customer experience. Virtual agents take care of repetitive and mundane transactions, so your live agents are available for high value, trust-based interactions. No upfront costs. No setup fee. You only pay for successful transactions. Rapidly derive customer intent with easy-to-use, intelligent, natural language customer interactions. Speak in one voice across all customer communication channels, both voice and digital. Verascape’s intelligent virtual agents rapidly derive customer intent through the power of machine learning and advanced AI analytics. Since Verascape integrates with every IVR, contact center platform, and data repository, our cloud-based Self-Service as a Service solutions seamlessly integrate with your existing technical environment.Starting Price: $0.40 -
5
SPBAS
SPBAS Business Automation Software
Automate Your Business: SPBAS is a Complete Solution: for billing & invoicing, customer management, helpdesk, knowledge base, web hosting & domains, software licensing, digital goods delivery and e-mail marketing.Starting Price: $199 -
6
Xeno
Xeno
Xeno is a messaging app designed to help you attract, convert, and keep customers through the power of live response. Reconnect your team members and your customers through Xeno. Whatever the language. Whatever the channel. It all comes down to attracting new leads, turning your leads into customers, keeping your customers satisfied, and holding your feedback loop tight—and to be able to achieve all this without any fuss or troubleshooting.Starting Price: $77 per month -
7
MeetFox
MeetFox
MeetFox is an all-in productivity tool that lets you schedule meetings, host conference calls, and collect instant payments. Craft your own professional booking page, complete with your brand logo and colors. Sync multiple calendars to automatically determine availability. Share a simple link to connect your meeting participants to a browser-based video call. You can also process card payments with Stripe and charge for your bookings. Embed a booking form into your website with a single line of code or include a link to your booking page in your email signature or social media pages, including Facebook, Linkedin, Twitter, and Instagram.Starting Price: free -
8
AreTheyHappy
AreTheyHappy
AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trialStarting Price: €49/location/month -
9
BizRatings
BizRatings.com
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. The BizRatings edge: 1. Improve your SEO: By amplifying your positive customer feedback through converted CSAT surveys, SEO rankings increase via Google (or whatever search engine you prefer) and your company's listing on the BizRatings company index. As a result, find and maintain the top spot in online searches and drive sales. 2. Stay on top of your NPS: Know what's happening with your NPS every day to stay one step ahead of the competition. Knowing the pulse of your NPS, you can evolve by making small adjustments as needed. It's how you can maintain the lead and win the NPS raceStarting Price: $0 per month -
10
Userlist
Userlist
Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.Starting Price: $99 per month -
11
Hubtiger
Hubtiger
Managing a repair or rental business shouldn’t be a constant admin struggle. Back-and-forth calls, outdated tracking methods, and scheduling inefficiencies waste time and frustrate customers. Hubtiger streamlines operations with automated messaging, eliminating phone tags, a centralised calendar for seamless repair/ rental tracking and flexible online booking to maximise revenue. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed. The result? Less admin, more bookings, and a streamlined operation that keeps your business running at full speed, enhancing your efficiency, minimising errors, and helping you maximise your revenue potential.Starting Price: $39 per month -
12
GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
13
LINK Mobility
LINK Mobility
LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.Starting Price: 299 -
14
Endorsal
Endorsal
No more fishing for compliments Customer testimonials, automated. Set up in 10 minutes. Collecting high-quality testimonials is important to every business. But it's always been a long, painful game of back-and-forth. Endorsal streamlines the whole process by fully automating it, saving your business time and money. Increase conversions, build customer loyalty and strengthen your brand. Choose the information you’d like to collect from your customers, customize the form to match your brand and you’re done! Send automated review requests to your customers via email & SMS. Choose from one of our clean, responsive templates and customize to your branding or create your own using our REST API. Embed testimonials wherever you like in minutes with no coding knowledge required. Customers can easily publish their comments to review platforms including Google My Business, Facebook Pages and Yelp.Starting Price: $39 per month -
15
Inserve
Inserve
Inserve takes the boring work off the hands of IT service providers. Finally all information in 1 place, which is easy to search. Easily register and invoice time. So better cash flow and profit. You want to be able to do your job quickly, but without mistakes. Our ticket system helps you to keep an overview and to perform actions quickly. You probably have better things to do than cut and paste texts or search endlessly through a list in search of that one email. Finally you have one place where you can put all license information, update information and manuals, as well as easily find it. You can also see through the ticket history whether there has been something wrong with that one PC, so that you can start looking for replacement. Registered hours are of vital importance to your company. But nobody likes to keep track of their hours. Inserve makes it easy for you by easily registering hours and products.Starting Price: €39 per user per month -
16
Stonly
Stonly
Guide your customers like you know them, personally. Build interactive guides to lead your customers to activation, issue resolution, and success on their terms. Stonly makes it easy to create, share, and discover knowledge to give your team the resources and answers they need to succeed. Stonly helps you deliver instant, personalized support, where and when it’s needed. Stonly offers a comprehensive suite of onboarding and adoption tools that combine rich user data with users' own real-time actions to guide them on personal paths to success. Interactive guides adapt to every customer, giving them a more effective and enjoyable experience. Our universal widget puts personal guidance in your customers' hands every time they need it, wherever they are. Embed Stonly right into the customer support, data, and knowledge tools you already use.Starting Price: $49 per month -
17
Testimonial
Testimonial.to
Collecting video testimonials is hard, we get it! So we built Testimonial. In minutes, you can collect video testimonials from your customers with no need for a developer or website hosting. Create a unique link for your business. Share the link easily via email, social media, or even SMS. Customers can leave text testimonials if they prefer, and you won't pay a penny for those. Your customers can record their video testimonials on any device, with no login required! Drive more sales on your website by embedding the Wall of Love in under 2 minutes. No coding knowledge required! For each of your businesses, it will have a dedicated space page with a unique link. Your customers can directly go there to record a video. It's a page to show all your selected testimonials. You can even add the whole wall to your own site with an iframe embed code. You will have a dashboard page to manage all your spaces. You can add/update/remove the space as you want.Starting Price: $20 per month -
18
Cloutly
Cloutly
Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.comStarting Price: $29 per user per month -
19
Rocketlane
Rocketlane
Running high-touch customer onboarding and software implementation projects? Rocketlane is a purpose-built software that helps you hit your project milestones on time, shorten your time to value & deliver a 5-star experience. Rocketlane brings project management, document collaboration, and communication together with a one-of-its-kind unified workspace that improves visibility, keeps customers accountable, brings consistency in your methodology, and elevates the customer experience. Rocketlane was rated #1 on Product Hunt and current work with Unicorns like Chargebee and many other fast-growing SaaS companies globally like Leadsquared, Joveo, Netcore, etc. Start your free trial today.Starting Price: $19/month/user -
20
TrueReview
TrueReview
Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.Starting Price: $23 per month -
21
DeskXpand
DeskXpand
DeskXpand is a full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. DeskXpand is everything you need to have effective communication between you and your customers. At DeskXpand, we strive to provide cost-effective, functional software solutions and, above all, useful with great user experience. Our goal is to continue to enhance our design and overall product performance. We aspire to provide an innovative tool that evolves in response to our customers’ requirements. DeskXpand also assists in the collection and analysis of customer data and analytics to get useful insights and assess methods for designing better customer experiences. Based on prior customer behaviors, analytics may help you anticipate the behavior of potential clients. DeskXpand helpdesk software statistics give you a comprehensive picture of your support performance.Starting Price: $14 per user per month -
22
imeetify
imeetify.com
iMeetify is a powerful scheduling tool designed to streamline the process of arranging meetings and appointments. It offers users the ability to sync their calendars, whether personal or professional, and facilitates easy scheduling by suggesting optimal meeting times based on participants' availability. iMeetify also provides features like automated reminders, integration with popular calendar apps, and the option to customize meeting preferences, making it a versatile tool for managing schedules efficiently.Starting Price: $3.00 per user per month -
23
goodreviews.io
goodreviews
All reviews collected integrate directly with Google – the worlds leading review platform. A recent study found that 17% of all clicks go to position one in Google’s local listings. From those who click 53% will then visit that business within 48 hours. That’s crazy. Over half of the people searching for businesses are ready to become a customer. Reviews are one of the most important SEO ranking factors for local business. If you serve a local area, either independently or as a large chain, then it’s imperative you collect reviews to outperform your competition. Unlike any other platform we ask returning guests to leave a review whilst they’re on your website. We return to brands we love. That’s why your website is the perfect place to collect more 5-star reviews. Goodreviews pulls in all your business locations and allows customers to leave a review with the location they had their experience.Starting Price: $49.99 per month -
24
HelpCenter
HelpCenter
HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time. Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide! Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.Starting Price: $7.99 per month -
25
Desk365
Desk365
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, and Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.Starting Price: $12/user/month -
26
RemoteCall
RSUPPORT Co. Ltd.
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.Starting Price: $59.90/month/user -
27
Lou
Lou
Scale self-serve user onboarding with product tours, drive product adoption with announcements, trigger helpful hints, and more all without writing a line of code. Build, preview, and publish beautiful in-product experiences with Lou's code-free Builder that's designed for non-technical users. Lou builder allows you to create experiences right on top of your platform. Use-case-specific templates for out-of-the-box experiences that look built in-house. Choose from one of our templates, create your own custom themes, or design as you go. The Lou builder makes it easy to create beautiful in-product experiences. Add images, videos, & gifs for a more engaging learning experience. Unlike other 'code-free' solutions, at Lou we mean it. Even our advanced features are code-free. The easiest way to create engaging in-product experiences.Starting Price: $79 per month -
28
Reeview
Reeview
Reeview uses the power of behavioural psychology to help business owners generate more online reviews from their customers at a scale never seen before. Businesses can easily build a constant stream of positive reviews using the power of sms, email and automation, leading to a stronger reputation, higher ranking and more sales. Online reviews provide your business with visibility and credibility. Reviews help your business appear in front of your potential customers on search engines and help them choose you over your competitors.Starting Price: $49 per month -
29
Bruviti
Bruviti
Trusted by some of the world’s leading service organizations, our machine-learning applications up-level your service delivery throughout the product lifecycle. Bruviti distills all your service knowledge and technical know-how, then delivers it where and when it’s needed: on the front lines of customer service and support. With Bruviti, you can accelerate your inbound problem triage, diagnose faster, and accelerate your overall service delivery. Bruviti brings to the table deep industry experience, technical capabilities, and a proven implantation process that accelerates your journey to a suite of service applications — powered by AI/ML and the latest data science. Starting with our pre-built models, we use your operational data to develop custom models, train and prove them, and then use these to enhance your existing applications and workflows.Starting Price: $8.99 per month -
30
Support.cc
500apps
500apps' Support.cc is an all-in-one helpdesk ticketing system that gives your clients faster and more helpful support. It aids in customer service, productivity, customer happiness, and time and money savings. In your customer support software, you may handle tickets and provide a knowledge base to take care of all of your customers' demands with minimal effort. For $14.99 per month, subscribers have access to 37+ apps.Starting Price: $14.99 per month