Best Incident Management Software - Page 5
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Compare the Top Incident Management Software as of November 2025 - Page 5
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1
AssuranceCM
Castellan Solutions
AssuranceCM is a SaaS business continuity software solution that helps resilience-focused teams collect, collaborate and communicate around crisis and incident response, readiness testing and exercise, planning, reporting and risk assessment. AssuranceCM is part of the Castellan family of business continuity solutions. Your business continuity program is spread across countless documents and spreadsheets – so you spend most of your time chasing people around and manually making updates. You need to get critical information from business leaders spread across your organization who “don’t have time for business continuity” and don’t really understand why you need it. And, deep down, despite your best efforts to check all the boxes, you still worry about the hidden vulnerabilities that could create big problems for your organization during a disruption. Built for the evolution of business continuity towards a broader risk and resilience effort. -
2
ProcessMAP
ProcessMAP
Streamline processes and manage associated risks with the most integrated suite of Health & Safety software solutions. With ProcessMAP, companies establish consistency and provides realtime insights to improve your Health & Safety performance and ROI. Streamline, standardize, and track processes essential to various regulations and compliance frameworks. Built-in alerts, robust CAPA management, and advanced reporting capabilities increase accountability, provide visibility across the organization, and keep you ready for audits and inspections. Reduce risk through the correlation of safety and claims experience data. Identify and mitigate unsafe activities and associated risk by analyzing the root cause of events and claims. Our platform helps reduce risk by stopping claims before they happen. Manage sustainability performance and metrics reporting with the industry's leading cloud platform. Streamline collection, verification, and analysis of company-wide KPIs. -
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Castellan Software Suite
Castellan Solutions
Castellan software helps organizations drive readiness and response to minimize the impact of disruptions and protect their people, brand, and bottom-line. Built for the evolution of resilience management, Castellan’s SaaS platform offers a fully integrated solution that helps users: -Analyze and prioritize risk, -Develop actionable response and recovery plans, -Communicate with employees via multiple channels, -Stress test plans via plausible scenarios, -Quickly mobilize response teams in the critical moments of an incident occurring, -And more, all within a single platform. Castellan delivers configurable functionality using an intuitive interface that fully aligns to leading practice. Available in a wide range of languages and supported by world-class customer success and support teams available 24/7/365 globally, Castellan is the preferred solution to develop, maintain, and improve resilience and continuity capabilities. -
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TOPdesk
TOPdesk
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners. -
5
MSM
Marval Software
Founded in 1989, Marval is a leading global provider of enterprise IT Service Management (ITSM) software. With over 30 years in the ITSM business, Marval offers unrivalled industry knowledge and expertise combined with innovative system design. Since launch, we continue to regularly add new product features, updates and functionality, including Machine Learning and Artificial Intelligence, to empower our customers on their ITSM journey. We are a trusted partner to both public and private sector organisations worldwide, enabling support teams to deliver outstanding service management and customer experiences to colleagues and consumers around the globe. -
6
MetricStream
MetricStream
Reduce losses and risk events with forward-looking risk visibility. Enable a modern and integrated risk management approach with real-time aggregated risk intelligence and their impact on business objectives and investments. Protect brand reputation, lower the cost of compliance, and build regulators and board’s trust. Stay on top of evolving regulatory requirements, proactively manage compliance risks, policies, cases, and controls assessments. Drive risk-aware decisions and accelerate business performance by aligning audits to strategic imperatives, business objectives and risks. Provide timely insights on risks and strengthen collaboration across various functions. Reduce exposure to third-party risks, make superior sourcing decisions. Prevent third-party risk incidents with continuous third-party risk, compliance and performance monitoring. Simplify and streamline entire third-party risk management lifecycle. -
7
itbid
itbid
Collaborative platform that helps you simplify and digitize the management of suppliers and purchasing processes. With the supplier and quality management modules, you will manage to manage the documentation and quality control processes of your supplier network on a single platform. Optimize your negotiations, save and reduce hiring process times thanks to the negotiation and contract management modules. It manages to digitize the formalization of orders and processes with the different order management and billing modules. Our experts will accompany you in the process of digital transformation of the relationship with your suppliers and will advise you to achieve your purchasing and cost optimization objectives. Update processes and digitize customer-supplier relationships for a greater competitive advantage. Prioritize sustainable savings and obtain optimal results in the short, medium and long-term. -
8
D3 Smart SOAR
D3 Security
D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR's Event Pipeline normalizes, de-dupes, enriches and correlates events to remove false positives, giving your team more time to spend on real threats. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. -
9
EQS Integrity Line
EQS Group
EQS Integrity Line is a secure, anonymous whistleblowing hotline that allows your employees to raise wrongdoing such as corruption, abuses of authority, discrimination and harassment internally before contacting the authorities or the media. The encrypted channel guarantees the highest possible protection for whistleblowers. Over 850 customers worlwide trust the EQS Integrity Line in over 165 countries. -
10
Alliance
Cyrun
Alliance is a HIPAA compliant, complete and integrated Hospital Security Management system that was designed by law enforcement personnel to handle day to day operations as well as major events as they occur. The software comes pre-packaged with 100s of reports that are valuable to both risk managers and a hospital's Joint Commission Committee. All tools provided in Alliance are optimized for efficiency to handle small incidents to major incident such as a natural disaster (Bird Flu, earthquake, flood and hurricanes) or an act of terrorism. A tightly integrated system for locating critical information quickly, Dispatch (Event Desk) reduces dispatcher stress and minimizes input errors. A simple, intuitive interface and automated tools speed up incident data entry, helping personnel “populate” the database through forms tailored to the current task. -
11
Exigence
Exigence
Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release. -
12
Agari
Fortra
Use Trusted Email Identity to protect workers and customers from advanced email attacks. Advanced email attacks target a major security vulnerability that legacy email security controls do not address. Agari gives employees, customers, and partners the confidence to trust their inbox. Unique AI with over 300m daily machine learning model updates understands the good to protect you from the bad. Global intelligence powered by trillions of global email messages provide deep insights into behaviors and relationships. Years of experience defining the email security standards that have been adopted by Global 2000 companies. -
13
Winaim
Winaim
Winaim delivers your compliance commitments continuously by connecting your suppliers, partners and regulators. Your organization has core systems and processes that constitute an internal map describing what is happening in your business, this is your internal enterprise. Winaim extends this map to be a dynamic outward facing tool. Winaim creates your external map by collecting critical data and reporting in real time about what is happening with your customers, suppliers, regulators and any third party stakeholders. We call this your extended enterprise graph. We are a dedicated team that want to solve the problem of operational compliance so businesses can focus on providing the best services and products to their clients. -
14
Convergence IMS
Vector Solutions
Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos. -
15
VMRay
VMRay
At VMRay, we provide enterprises and technology partners worldwide with best-in-class, scalable, automated malware analysis and detection solutions that greatly reduce their exposure to malware-related threats, attacks and vulnerabilities. -
16
WebEOC
Juvare
WebEOC is a crisis and incident management solution that supports intelligent response and business resiliency. Organizations of all sizes use WebEOC’s uniquely customizable set of utilities for complete situational awareness in support of their daily operations and emergency preparedness needs. -
17
Swimlane
Swimlane
At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance and IT/OT operations problems. With Swimlane, enterprises and MSSPs benefit from the world’s first and only hyperautomation platform for every security function. Only Swimlane gives you the scale and flexibility to build your own hyperautomation applications to unify security teams, tools and telemetry ensuring today’s SecOps are always a step ahead of tomorrow’s threats. Swimlane Turbine is the world’s fastest and most scalable security automation platform. Turbine is built with the flexibility and cloud scalability needed for enterprises and MSSP to automate any SecOps process, from SOC workflows to vulnerability management, compliance, and beyond. Only Turbine can execute 25 million daily actions per customer, 17 times faster than any other platform, provider, or technology. -
18
Sophos Cloud Native Security
Sophos
Complete multi-cloud security coverage across environments, workloads, and identities. Boost efficiency with a single integrated cloud security platform. Sophos Cloud Native Security unifies security tools across workloads, cloud environments, and entitlements management. Integrated with SIEM, collaboration, workflow, and DevOps tools to increase agility across an organization. Your cloud environments need to be tough, hard to compromise and quick to recover. Our comprehensive and intuitive security and remediation tools can be managed by your security teams, or via Managed Services to fast-track your cyber resilience to best meet the security incidents of today. Leverage our extended detection and response (XDR) tools to identify and stop malware, exploits, misconfigurations, and anomalous behaviors. Hunt for threats, prioritize detections, and automatically connect security events to optimize investigation and response. -
19
Dataminr
Dataminr
Dataminr’s AI platform detects high-impact events and potential risks as they unfold, sending real-time alerts to your global teams. Know critical information first, respond with confidence, and manage crises more effectively across your enterprise. Dataminr Pulse gives you the earliest indications of high-impact events—plus rich visual context and tools that help you collaborate and act faster—so you can better protect your people, your brand and your physical and digital assets. Dataminr Pulse streamlines your team’s collaboration, response protocols and critical information flows—enabling real-time command and control as physical and cyber risks emerge and high-impact events unfold. -
20
ITRS Geneos
ITRS Group
Technology failure means business failure. ITRS Geneos provides peace of mind by monitoring your processes, applications, and infrastructure in real-time, and alerting or taking action when a problem is detected. Geneos was born in investment banking and capital markets, some of the most demanding environments on the planet. Today most companies face the same challenges and Geneos is here to ensure the lights are kept on. Geneos provides smarter monitoring for your infrastructure and applications across cloud, containerized and orchestrated environments. By utilizing the hundreds of plugins, Geneos provides highly customizable Enterprise grade solutions designed for low latency, time critical, secure environments. We deliver operational resilience across your complex technology stack in order to keep the lights on. -
21
effx
effx
The simplest way to navigate and operate your microservices. Whether you only have two or thousands of microservices, effx will track and guide you regardless of orchestration system, public cloud, or on-premise environment. Incidents across a fleet of microservices are rarely simple. effx provides context to help you orient around the potential causes of every outage in real-time. You’ve invested in your ability to know when production breaks. We help you proactively prepare for those moments by scoring services on key attributes that ensure they’re ready. -
22
Positive Corrective Action
HR Efficient
Helping your employees be the best they can be requires a solid corrective action process to improve performance before things go wrong. Organizations are struggling today with inconsistent processes, lack of oversight and organizational disconnect when it comes to managing employee corrective actions. The PCA software solves all of these challenges so your Team can focus on advancing culture, team building, efficiencies and cost effectiveness. The PCA Solution is customizable for the organization's specific process flows and needs. Super Users within your organization will be able to define flows and routing. PCA easily integrates with your HR systems like SAP, PeopleSoft, Workforce, etc. The integration is a one-way transmission of data which keeps your HR systems secure. PCA integrates your company policies, procedures and SOPs. in a centralized automated application which returns the focus to the issue instead of the process. -
23
Kokomo24/7®
Kokomo Solutions
IMS solution that enables workplaces, schools, and communities to track and manage safety incidents powered by predictive analytics. We provide highly effective, easy-to-use, and trusted solutions that bridge the gap between emergent management challenges in health and safety and technology. Be better prepared to prevent, respond to, and recover from any maintenance or emergency issues that arise through one centralized dashboard. Improve your incident reporting by providing employees with the ability to either publicly or anonymously report incidents 24/7. Send customizable alerts via email, SMS, and mobile push notifications for both emergency and non-emergency events to keep everyone informed and connected (comes with an optional panic button feature). Create customizable forms for anyone for any purpose. -
24
Locate Global
Locate Global
Global Incident Management Solution. How it works. Simplify safety and increase resilience. Simplify safety & increase resilience. Do business safely, anywhere in the world with technology you can rely on. Locate team members and track journeys to manage risk, quickly communicate critical information, and empower employees to send an SOS simply. Monitor: Real-time global visibility. Monitor. Real-time global visibility. Manage all incidents and users easily from our central cloud-based dashboard. Pinpoint accuracy and concise information helps you make critical decisions fast, no matter when or where the event occurs. Respond: Act on critical events instantly. Respond. Act on critical events instantly. Look after your people with a smart response to any incident, anytime, anywhere. Helps to meet duty of care and maintain business continuity with tools to initiate the right response and communicate to the right people. -
25
Emidence XD
Xybion
Workforce Health, Safety, Medical Care, Case, OSHA Reporting, Workers’ Compensation and Compliance Management. Everything You Need on a Single Cloud Platform for managing a safe workplace and workforce safety for the post COVID world. Automate, manage, and control workplace health and safety workflows via our rapidly deployed, easily configured Employee Health and Safety Management application. -
26
Over-C
Over-C
Over C, It's exciting, being predictable. We build cutting edge, digital tools, that create empowered frontline teams. Empowered teams perform, collaborate and share insightful data. Data underpins profitable outcomes - allowing employers to clearly see today, but better shape tomorrow. Seeing is believing. If you are managing a high-footfall, high-risk or high-output venue or facility – such as an entertainment or sports arena, a transport hub, a shopping centre or manufacturing plant – how can you be certain that critical tasks such as security, cleaning, maintenance and hospitality services which are often contracted to a third party, are actually being delivered? Operational Transparency. Over-C gives you confidence that critical operational tasks are done - and done right. It allows you to make smarter decisions about how to deploy your frontline resources, responding in real-time to changing circumstances to make sure that everything runs smoothly. -
27
Merlin
Merlin Software
Merlin, a Software for crisis. A crisis always takes us by surprise. Our software CrisisSuite is a cloud-based software application that helps you to limit the consequences of a crisis. Alerting. During a crisis, you need people. Without wasting time. The module Alerting is invaluable in this process. Social Media Trainer. Makes crisis exercises more realistic and brings participants face-to-face with (social) media. Crisis! And now what? You have made every effort to prevent a crisis. You have developed plans in case a crisis does occur. Staff have been educated and trained. And then it happens. The organization is under pressure. The situation is changing from minute to minute. It’s one thing after another. It’s crisis. Throughout your organization, people are trying hard to limit the consequences. Social Media Trainer. The Social Media Trainer helps you to turn every crisis exercise into a realistic exercise by bringing participants face to face with (social) media messages. -
28
LMNTRIX
LMNTRIX
LMNTRIX is an Active Defense company specializing in detecting and responding to advanced threats that bypass perimeter controls. Be the hunter not the prey. We think like the attacker and prize detection and response. Continuous everything is the key. Hackers never stop and neither do we. When you make this fundamental shift in thinking, you start to think differently about how to detect and respond to threats. So at LMNTRIX we shift your security mindset from “incident response” to “continuous response,” wherein systems are assumed to be compromised and require continuous monitoring and remediation. By thinking like the attacker and hunting on your network and your systems, we allow you to move from being the prey to being the hunter. We then turn the tables on the attackers and change the economics of cyber defense by shifting the cost to the attacker by weaving a deceptive layer over your entire network – every endpoint, server and network component is coated with deceptions. -
29
Digitate ignio
Digitate
Transform your operations across domains using AI and Automation towards an Autonomous Enterprise for improved resilience, assurance, and superior customer experience. Digitate’s ignio helps resolve your operational woes for an Agile, Resilient and Autonomous Enterprise. Businesses can adapt to changes efficiently, evolve digitally and unleash innovation to sustain and grow. With ignio, transform your IT and business operations’ from reactive to proactive, and take a leap forward to ‘Predict, Prescribe and Prevent.’ Learn how enterprises can elevate their business and IT operation strategy to make headway into an Autonomous Enterprise. Get started on your journey from Traditional to Automated to Autonomous Operations. Powered by AI and Machine Learning, Autonomous Operations allows enterprises to reduce manual efforts, adapt to business or IT changes efficiently with minimal cost and focus on innovation. -
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Discover how to start your AIOps journey and transform your IT operations with IBM Cloud Pak for Watson AIOps. IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. If you’re looking for IBM Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement. Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows. Correlate a vast amount of unstructured and structured data in real-time with AIOps tools. Keep teams focused, surfacing insights and recommendations into existing workflows. Build policy at the microservice level and automate across application components.