Page 3 | Best Live Chat Software in the USA of 2025

ZoomInfo Sales

ZoomInfo

Maximize productivity, accelerate pipeline and reach the revenue potential you didn’t imagine possible with ZoomInfo Sales. Build an account universe based on your Ideal Customer Profiles and reach decision makers with the largest B2B contact database of 65M+ direct dial phone numbers and 150M+verified email addresses. Identify and reach prospects at the beginning of their buyer’s journey by tracking companies researching solutions like yours across the web. Discover and connect with decision makers from companies exploring your business website. Analyze customer calls, meetings, and emails to drive process changes that impact your bottom line. Build and execute multi-touch sales cadences with our native phone dialer and email tool. Shorten your sales cycle with ZoomInfo Chat, an easy-to-use, data-driven chat bot tool. Set real-time lead alerts to engage best-fit buyers or automate lead-qualifying interactions to free up your internal team.

1 Rating

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Dixa

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

1 Rating

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Chatlio for Slack

Chatlio

The first official live chat app fully integrated with Slack. Unlike other solutions, multiple teammates can help an individual site visitor simultaneously. Available on all devices, using existing apps you already have installed. Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software. Chatlio automatically displays your customer’s location, local time, browser and OS information, and the current page they are chatting from. You can choose to easily customize your chat widget’s attributes, like it’s shape, colors, and labels in the Chatlio control panel. Or you can also take full control of the entire widget design with CSS access for free on all plans. Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software.

1 Rating

Starting Price: $29 per month

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Heyday AI

Hootsuite

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

1 Rating

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eBanqo

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.

1 Rating

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LINE

Naver

Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities. LINE NEWS is the most popular news content curation service in Asia and aims to deliver valuable content that enrich your everyday life. Receive medical consultations at home when you don't have time to visit a hospital or want to avoid the crowd.

3 Ratings

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Chaport

Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Starting Price: $19/month

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Provide Support

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7

Starting Price: $13/month/user

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Bria Teams

CounterPath

Bria Teams helps you regain productivity by streamlining all team communications into one application. Bria Teams Pro offers a secure, dedicated meeting room for HD video and audio conferencing, and screen sharing, on top of standard Bria Teams features. Bria Teams gives each user up to three downloads to use on the device of their choice. With apps available for Windows and Mac desktop, and iOS and Android smartphones and tablets, Bria Teams allows you to work on any device. It synchronizes communications across all your devices for ultimate reachability and productivity. With easy-to-use administrator tools, Bria Teams gets your team working together faster than ever. Invite teammates with just their email address, add more seats as your team grows, view team activity at a glance, and even add additional voice services - all from the convenient, web-based Bria Teams Portal. Developed by CounterPath - developer of X-Lite and Bria softphones, used by thousands everyday.

Starting Price: $3.95 per user per month

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respond.io

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Starting Price: $99 per month

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IntelliTicks

IntelliTicks Technologies

IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.

Starting Price: $25.00/month

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Xeno

Xeno is a messaging app designed to help you attract, convert, and keep customers through the power of live response. Reconnect your team members and your customers through Xeno. Whatever the language. Whatever the channel. It all comes down to attracting new leads, turning your leads into customers, keeping your customers satisfied, and holding your feedback loop tight—and to be able to achieve all this without any fuss or troubleshooting.

Starting Price: $77 per month

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LINK Mobility

LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.

Starting Price: 299

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Chative

WISEBIT PTE. LTD.

Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels and Shopify with the assistance of AI and automation. Enjoy unlimited messaging at startup-friendly prices, and even get the mobile app at no additional cost. Plus, we've got a free plan with in-app support for small businesses!

Starting Price: Free

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HelperHat

Nunuworks Inc.

HelperHat is an AI-powered customer support software designed to assist businesses in providing affordable and reliable customer service from their websites. By installing HelperHat on your website, your business can offer 24/7 AI-powered customer support, ensuring that customer inquiries are handled efficiently, quickly, and accurately. Available on iOS, Android, and the Web, HelperHat makes it easy to manage customer support across all platforms. Key Features: AI-Powered Live Chat: Leverage advanced AI technology to deliver immediate, accurate responses using content directly from your website and uploaded files. Easy Integration: Compatible with 99.99% of websites, including WordPress, Shopify, Wix, and Squarespace. Simply add a snippet of code to get started. Real-Time Notifications: Receive instant push notifications and emails whenever a customer requests a live agent. Customizable Interface: Match the chat bubble color to your branding.

Starting Price: $20

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Re:amaze

Reamaze

Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.

Starting Price: $20.00/month/user

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HelpOnClick Live Chat

HelpOnClick

HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.

Starting Price: $12.00/month/user

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Salesforce Service Cloud

Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.

Starting Price: $75.00/month/user

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Quiq

Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.

Starting Price: $250 per month

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BigRadar

Easy to use platform for small to big business to super-charge your marketing efforts across channels. Send more personalized email than ever before to your customers based on 100s of behavior events. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in Bahamas. Of course, you can send email to your user base by segments and other parameters. it's all on just one screen without clutter. Communicate personally with your customers. Live chat is just broken, BigRadar personalizes it for every user. Qualify leads with ChatBots and communicate with customers in realtime. Leverage your user database potential by engaging them with email marketing. What works, what doesn't. See the rich reports to improve your process. BigRadar's modern chat experience makes the customers feel like pro support, even if you're away..

Starting Price: $39 per month

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Howazit

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.

Starting Price: $150/month

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LiveAdmins

LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.

Starting Price: $25.00/month/user

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Acquire

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Starting Price: $25 per user per month

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Engage

Engage Chat

How you treat your website visitors says a lot about your business. Do you give them a way to immediately reach out in an easy, friendly and personalized way? Our solution is different. We don’t do chatbots and neither do our clients. We offer unparalleled tools for building authentic, human relationships in the digital world. See what transparency and availability looks like in the modern organization. Maybe it’s just us, but we’ve never understood why some chat software is so darn expensive. Engage is incredibly affordable. Just $15/user/mo. ($0.50/day) for unlimited chat. We aspire to be the best ROI of any software product you use. Some of the most recognizable brands on the planet turn to Engage to power their website chat technology.

Starting Price: $15 per user per month

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Smartsupp

Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)

Starting Price: $0.01/month/user

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Helpshift

When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.

Starting Price: $150.00/month

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Trengo

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

Starting Price: $22 per agent per month

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Autochat

Autochat.io

Live Chat that Sells for you. Do you think Live Chat is only a customer support tool? We would like to change your mind. Engage shoppers in real time before they get stuck or leave. Train bots to respond to common customer queries. Target shoppers based on their history and behavior. Automate common scenarios to engage shoppers 24x7. Power to influence and assist your shoppers throughout their purchase journey. Every customer conversation gets automatically augmented with activity trail from the current session and historical transactions. It helps respond to customer queries in the blink of an eye. Features like Proactive Messaging, Live Shopper Insights and Real-time Shopper Journeys help identify live shopping sessions with highest revenue potential. All our powerful features are available with a simple DIY graphical interface. Zero programming skills required. Our Deep Integration with Shopify starts powering your store automatically as soon as you install the app.

Starting Price: $1 per month

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Nextiva

Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.

Starting Price: $19.95 per month

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SevenBee Technologies

SevenBee Technologies Limited

SevenBee is a productivity tool designed to help landlords, property managers, and tenants better manage their day-to-day communications. Organize communication with your tenants to a centralized, secure and easily accessible location. Set up an account in less than 2mins! SevenBee adds elegant efficiency to communication between landlords and tenants. The perfect solution for property managers. Enjoy having all your properties in one place, organized, secured, and easily accessible. Keep everyone in the loop and easily track related conversations. Store contracts, photos, videos and other documents related to a tenancy. Collaborate from anywhere. Bring all your messages, files, tenants, and tasks to one place. Download SevenBee today. Available free for all devices including on your desktop. Life balanced. Work better with your team and colleagues to resolve tenants issues.

Starting Price: $0.79 per month

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Best Live Chat Software in the USA - Page 3

Compare the Top Live Chat Software in the USA as of November 2025 - Page 3

ZoomInfo Sales

Dixa

Chatlio for Slack

Heyday AI

eBanqo

LINE

Chaport

Provide Support

Bria Teams

respond.io

IntelliTicks

Xeno

LINK Mobility

Chative

HelperHat

Re:amaze

HelpOnClick Live Chat

Salesforce Service Cloud

Quiq

BigRadar

Howazit

LiveAdmins

Acquire

Engage

Smartsupp

Helpshift

Trengo

Autochat

Nextiva

SevenBee Technologies

Best Live Chat Software in the USA - Page 3

Compare the Top Live Chat Software in the USA as of November 2025 - Page 3

ZoomInfo Sales

Dixa

Chatlio for Slack

Heyday AI

eBanqo

LINE

Chaport

Provide Support

Bria Teams

respond.io

IntelliTicks

Xeno

LINK Mobility

Chative

HelperHat

Re:amaze

HelpOnClick Live Chat

Salesforce Service Cloud

Quiq

BigRadar

Howazit

LiveAdmins

Acquire

Engage

Smartsupp

Helpshift

Trengo

Autochat

Nextiva

SevenBee Technologies

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