iPad Repair and Service
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested, and manufactured for Apple’s safety and performance standards.
How can I get service for my iPad?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider
Featured services
Battery service
We can service the battery in your iPad or Apple Pencil for a service fee. Our warranty doesn’t cover batteries that wear down from normal use. We'll test your iPad to see if it has a battery issue or a different power issue.
Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product's battery holds less than 80% of its original capacity.
Screen damage
If your iPad has screen damage, we can service it for a fee. Accidental damage isn't covered by the Apple warranty.
Screen damage is eligible for applicable coverage for accidental damage from handling with your AppleCare+ plan.
How much will it cost?
Apple Authorized Service Providers can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. Fees may vary if you choose another service provider. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.
Hardware service may no longer be available for some older products.
See obsolete and vintage products
We'll inspect your product when we receive it. If other issues are found, you could pay additional fees. All fees are in đ and include VAT.
The cracked screen (front only) repair service fee is only available on iPad Pro 13-inch (M4), iPad Pro 11-inch (M4), iPad Air 13-inch (M2), iPad Air 11-inch (M2), iPad mini (A17 Pro) models and when there is no other damage present. For other iPad models or damage you could pay a different fee.
Do you have AppleCare+?
Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage for your iPad or Apple Pencil, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.
Learn more about AppleCare+ in Vietnam
Warranty
The Apple Limited Warranty covers your iPad and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes the Apple Pencil, spare cables, wireless chargers, or smart keyboards.
Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.
If your situation isn’t covered, you’ll pay a fee. If the issue with your iPad is ineligible for service, you might pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.