Set up calling on your Google Nest speaker or display

With Google Nest and Home speakers and displays, you can make calls to friends, family, and businesses with your voice. Set up the calling methods you want to use, then make a call from your speaker or display.

Important:

  • Legacy calls, previously known as Duo, are being upgraded to Meet calls on speakers and displays.
  • During the upgrade, support for Group calling on Nest displays and using multiple accounts with Meet will be delayed, but will be available soon.
  • Outgoing and incoming group calls cannot be made from Nest speakers. Only incoming and outgoing 1:1 calls are supported by Nest speakers.
  • Nest displays support both incoming and outgoing 1:1 calls as well as incoming and outgoing group calls.

Nest speakers and displays can make calls in 3 ways:

  • Google Meet calling
  • Google-supported calling
    • Available only in the US and Canada
  • Mobile calling with Google Fi and Google Voice
    • Available only in the US
    • Requires a Google Fi or Google Voice plan

Calls are available on these devices:

Displays

Speakers

  • Google Nest Hub
  • Google Nest Hub (2nd gen)
  • Google Nest Hub Max
  • Google Home
  • Google Nest Mini (2nd gen)
  • Google Home Mini (1st gen)
  • Google Home Max
  • Google Nest Audio
  • Google Nest Wifi point

Compare calling methods

Before you can start calling on your Nest speaker or display, you need to set up your calling method.

Calling methods you can use depend on where you live, who you want to call, and what types of calls you want to make.

Calling method features
Feature Google Meet calling Google-supported calling Mobile calling (Google Fi and Google Voice)
Video calls Yes No No
Audio calls Yes Yes Yes
Receive calls from others Yes, from other Google Meet users No No

Who you can call

Make and receive calls with other Google Meet users worldwide

  • Most numbers within the US and Canada, including mobile, landline, and businesses when located within these countries
  • Numbers must be in your Google Contacts
  • Depends on your mobile provider and plan
  • International calling might be available

Cost

No charge

No charge if made from within and to the US and Canada

  • Charged based on service provider's plan
  • Data charges might apply
  • Subscription required
Emergency calls No No No
Calling method availability by country
Country Google Meet calling Google-supported calling Mobile calling

US

Yes

Yes

Yes (Google Fi and Google Voice)

Canada

Yes

Yes

No

Other countries where Google Nest or Home speakers or displays are sold

Yes

No

No

Step 1: Link your calling app or service in the Google Home app

Important: With Google-supported calling, you don't need to link additional apps or services to call your Google contacts.

Set up Google Meet calling

To connect your Google Meet account to your Nest speaker or display:

  1. Open the Google Home app Google Home app.
  2. Tap Settings .
  3. Tap Communication and then Video & Voice Apps and then Google Meet.
  4. Follow the in-app instructions for setup.
Set up mobile calling with Google Fi or Google Voice (US only)

Important:

  • All calls will be charged in accordance with your call provider's plan.
  • Data charges may apply.
  • You must be located within the service area of your call provider.
  1. If you haven't already, set up a subscription with Google Fi or Google Voice.
  2. Open the Google Home app Google Home app.
  3. Tap your account.
  4. Verify that the Google Account shown is the one linked to your Google device.

    • To switch accounts, tap the drop down  and then select another account or Add another account.
  5. Tap Settings and then Communication and then Call Providers.
  6. Select your calling provider.
  7. Follow the in-app steps to link your account.

Step 2: Adjust Google Assistant settings

Turn on personal results

Important: To call your contacts, you must also turn on Web and App Activity in your Google Account. Personal results allow you to call your Google contacts when you say their name, "Hey Google, call [contact name]." Learn more about personal results.

  1. Open the Google Home app Google Home app.
  2. Tap Settings .
  3. Tap Google Assistant  and then Personal results.
  4. Tap Get started and then Turn on and then Done.
Turn on Voice Match

Important: If no one sets up Voice Match, everyone can use the contacts of the device's owner if the owner has personal results turned on.

With Voice Match enabled, additional members of your home can use their own contacts to make calls on your device. To let multiple people use their contacts on the same device, each person needs to set up Voice Match.

Step 3: Sync and edit your contacts

Sync your contacts

To call contacts saved on your Android phone or tablet:

  1. Go to myaccount.google.com/devicecontacts and then sign in to the Google Account that's linked to your Google device.
  2. Turn on Save contact info from your signed-in devices.

Tip: If you have many contacts or new contacts, they can take a few minutes to sync.

If your contacts don't sync, turn on contact sync in your Android device's settings:

  1. On your Android device, open the Settings app.
  2. Tap Google and then Settings for Google apps and then Google Contacts sync.
  3. Tap Status.
  4. Turn on Automatically sync.
Edit your Google contacts

Nest speakers and displays use your Google contacts to make calls. Your device might not be able to place calls to certain contacts if their info is incomplete or there are duplicate entries.

Learn how to clean up your contacts:

Tip:

  • Use a unique name for each contact. Include first and last names if available.
  • Add a phone number and, if available, an email to each contact.
Set up household contacts

With household contacts set up, you can allow anyone with access to your Google Nest speakers or displays to call specific contacts. On Nest displays, you can also use the touchscreen to call household contacts.

Learn how to set up and manage household contacts.

Step 4: Change your call settings

Turn on Only ring when home

Important: You can only use one app to share phone location at a time. For example, when you enable phone location in the Home app, it disables the shared location in the Nest app if previously enabled there.

Only ring when home allows you to receive calls on your speakers or displays when you're home. This feature prevents calls to your devices when you're away.

To use Only ring when home, you need to turn on presence sensing with your phone's location. Once enabled, presence sensing automatically determines whether you're home or away. It can also be used for other features that depend on location information like Home & Away Routines.

Changes to presence sensing settings in one feature might affect other features that use presence sensing. For example, if you turn off phone location in Home & Away Routines, your home devices will ring if someone calls while you're away.

Turn Only ring when home on or off

  1. Open the Google Home app Google Home app.
  2. Tap your account.
  3. Verify that the Google Account shown is the one linked to your Google device.

    • To switch accounts, tap the drop down  and then select another account or Add another account.
  4. Tap Settings .
  5. Tap Communication and then Device & Call Settings.
    • To set up Only ring when home, tap Set up and then follow the in-app steps.
    • You can turn Only ring when home on or off after you set it up.
Turn on Do not disturb

To temporarily block calls to a device, turn on Do not disturb.

To create a schedule for Do not disturb, set up Night mode.

Tip: Do not disturb also disables incoming broadcasts and task notifications.
Turn on or off incoming calls for a specific speaker or display

Important: Your Nest speaker or display can only receive incoming calls on Google Meet.

To turn incoming calls on or off:

  1. Open the Google Home app Google Home app.
  2. Tap Settings and then Communication and then Video & Voice Apps.
  3. Turn the linked speakers or displays on or off.

Unlink your calling app or service

Important: Google-supported calling doesn't use an app or service that you can unlink. To block calls to your Google contacts from your speaker or display, adjust your Google Assistant settings.

Unlink mobile calling
  1. Open the Google Home app Google Home app.
  2. Tap your account.
  3. Verify that the Google Account shown is the one linked to your Google device.

    • To switch accounts, tap the drop down  and then select another account or Add another account.
  4. Tap Settings and then Communication and then Call Providers.
  5. Tap the button next to your service provider.

Frequently asked questions

What does my Nest speaker or display record?

Google records voice commands after "Ok Google" or "Hey Google." For example, "Hey Google, call Bob" or "Ok Google, hang up" would be recorded. The recording would stop after that phrase.

Google doesn't record the phone conversation.

If I have multiple numbers associated with a contact, which one will my device call?

With Google-supported calling and mobile calling, Google Assistant asks you which number you'd like to call. Eventually, your Assistant learns which number you prefer for certain contacts so you can skip this step in the future.​ You can also edit your contacts to make them more unique at contacts.google.com.

With Google Meet calls, your device calls the number with a valid Google Meet account

Can someone call me on my Home or Nest device?

Important: Google-supported calling and mobile calling don't support incoming calls.

You can receive calls from someone with Google Meet.

To receive calls:

  1. Set up Google Meet calling on your device
  2. Turn on personal results
  3. Turn off:
Can I block calls on my Nest speaker or display?

Important: You can only receive calls from someone using Google Meet. Learn more about how to block numbers on Google Meet.

To temporarily block all calls, turn on Do not disturb. Do not disturb disables incoming broadcasts and reminder notifications. To prevent call notifications on a regular schedule, set up night mode.

What happens when you get a voice menu with options like "press 2" during a call?

If you have a Nest display, use the dial pad on the screen to navigate a phone system.

Do any content or usage policies apply to calls on Nest speakers and displays?

Usage of Nest or Home speakers and displays are subject to Google's Terms of Service and Privacy Policy. Additionally, Nest speakers and displays follow the Google Voice acceptable use policy. For mobile calling on Google Nest or Home devices, the call provider's terms of service also apply. For example, Fi-supported calls are subject to Google Fi’s Terms of Service.

Can I change how my caller ID displays when I call someone with my Nest device?

Your phone number shows up as private or unknown when you call someone with your Nest device. This doesn’t happen if you have a Google Fi or Google Voice phone number linked in the Google Home app.

To link a Google Fi or Google Voice number:

  1. Open the Google Home app Google Home Application Icon.
  2. Tap Settings  and then Communication and then Call Providers.
  3. Tap Google Voice or Google Fi to link your phone number.

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