Plan types
Pixel Care+ is available only in the US through both Google Store and Google Fi. You can choose from different plan options:
- Google Store:
- Monthly (up to 60 months)
- Monthly with Loss and Theft* (up to 60 months)
- 2-year fixed term
- 2-year fixed term with Loss and Theft*
- Google Fi:
- Monthly with Loss and Theft* (up to 60 months)
The Pixel Care+ monthly coverage plan is billed monthly for 60 months or until cancelled. With the Pixel Care+ 2-year plan, you pay once up front for 24 months of coverage.
Tips:
- *Loss and Theft coverage option isn’t available in New York.
- Coverage and service apply only in the country of purchase.
What Pixel Care+ coverage offers
Pixel Care+ provides device coverage including:
- Unlimited accidental damage from handling (drops, cracks and spills)
- $0 screen and battery repairs. (Only available for front screen and back glass of Pixel phones and batteries that retain less than 80% of original charge capacity. Not available for inner fold screens of Pixel Fold phones).
- Unlimited $0 claims for post-warranty malfunctions.
- Replacement devices typically ship the next day, subject to availability.
- Priority support from Pixel experts
Optional Loss and Theft coverage:
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If you purchase Pixel Care+ with Loss and Theft, your eligible item is also covered if it's lost or stolen.
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In a 12-month period, you can file up to 2 claims for Loss and Theft.
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After you've reached that limit, you can still file unlimited accidental damage claims and use your remaining Pixel Care+ benefits.
-
Please refer to the Terms and conditions, which includes arbitration, for full details.
Eligible devices
- Google Store devices: Pixel Phones, Watches, Fitbits, and Tablets (check eligibility by device).
- New devices purchased from third-party retailers are eligible to enroll in Pixel Care+ only via the Google Store within 60 days from purchase.
- Fi devices: Pixel Phones and Watches only (check eligibility by device).
For device coverage, service fees, and deductibles (plus tax, if applicable), select an eligible device below:
- Pixel 10
- Pixel 10 Pro
- Pixel 10 Pro Fold
- Pixel 10 Pro XL
- Pixel Watch 4 (41 mm and 45 mm)
- Pixel 9a
- Pixel 9
- Pixel 9 Pro
- Pixel 9 Pro XL
- Pixel 9 Pro Fold
- Pixel Watch 3 (41 mm and 45 mm)
- Pixel Watch 2
- Pixel Tablet (with or without Charging Speaker Dock)
- Pixel Fold
- Pixel 8a
- Pixel 8
- Pixel 8 Pro
- Fitbit Ace LTE
- Fitbit Sense 2
- Fitbit Versa 4
- Fitbit Charge 6
- Fitbit Inspire 3
Tips:
- Google Fi only offers monthly plans. Google Store offers both monthly and fixed terms.
- After purchase, users can’t upgrade or switch plan types.
Purchase Pixel Care+
Buy Pixel Care+ from the Google StoreWhen you buy a new device from the Google Store, add the Pixel Care+ plan to your cart during checkout.
Within 60 days of purchasing a new device from the Google Store:
- Go to the Pixel Care+ management page.
- Locate the device order you want to add Pixel Care+ to.
- Click Review and buy.
- Once Pixel Care+ is purchased, a new order will be generated with a separate email confirmation.
Within 60 days of purchasing a new device from the Google Store or a third-party retailer:
- Go to the Pixel Care+ eligibility page.
- Enter the IMEI or serial number of the device you purchased.
- If your device is eligible for Pixel Care+, you can select your desired plan.
- Complete the enrollment.
Your coverage period begins on the enrollment date or device shipment date, whichever is later.
When you buy a new device from Google Fi, you can add the Pixel Care+ plan to your cart during checkout.
Within 60 days of purchasing a new device from Google Fi:
- If you're new to Google Fi, make sure your Google Fi service is activated first.
- Then, either on the Google Fi app or the Google Fi website, go to your plan.
- Select the device you want to enroll.
- Follow the prompts to choose your plan.
- Complete the enrollment.
Your coverage period begins on the enrollment date or device shipment date, whichever is later.
When you buy a new device from My Pixel app, you can add the Pixel Care+ plan to your cart during checkout.
Within 60 days of purchasing a new device from the Google Store, Google Fi, or a third-party retailer:
- You can purchase Pixel Care+ through the My Pixel app throughout your 60-day eligibility window through the “Support" tab or the “Home" tab.
- These will direct you to the Pixel Care+ web purchase flow.
Your coverage period begins on the enrollment date or device shipment date, whichever is later.
You can purchase a 2-year fixed term plan at any Google Retail Store.
Monthly plans are currently unavailable for purchase within the Google Retail Store. However, you can add a monthly plan on Pixel Care+ through the Google Store website or Google Fi website for Fi devices within 60 days of purchasing the new device.
To find a store near you, go to the store locations page.
Tip: To enroll your device in a standard Pixel Care+ plan with Google Fi service, you can enroll through the Google Store within 60 days of device purchase. You can then later activate Google Fi service. Keep in mind that devices must be unlocked to enroll in Fi service. All phones purchased on Google Fi are unlocked.
Available payment methods
Google Store payment methods:
- Credit Card & PayPal: Available for both 2-year and monthly plans.
- Synchrony Financing: Available when you purchase a new device and add a monthly or 2-year plan in the same transaction. You can only use Financing to add a new plan to newly purchased devices.
- Google Store Credit: Available when you purchase a new device and add a 2-year plan in the same transaction. Not available for separate purchase of 2-year plan or monthly plan in any transaction.
Google Fi payment methods:
- Credit card: Accepted for monthly plan purchases (charged to your Fi bill).
- Financing: Not available for Pixel Care+ purchases; only for hardware purchases.
- PayPal: Not available for any Fi purchases.
Transferability
Pixel Care+ plans are non-transferable. This means your plan is tied to the specific device it was purchased for and cannot be moved to another device or email address, or transferred to a new owner.
Learn about cost for device coverage, service fees & deductibles
Phones
Pixel 10- Monthly plan:
- Pixel Care+: $9.00
- Pixel Care+ with Loss and Theft*: $10.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $59.00
- Deductible for Loss and Theft*: $79.00
- Two-year plan:
- Pixel Care+: $179.00
- Pixel Care+ with Loss and Theft*: $199.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $59.00
- Deductible for Loss and Theft*: $79.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $13.00
- Pixel Care+ with Loss and Theft*: $15.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $239.00
- Pixel Care+ with Loss and Theft*: $279.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $16.00
- Pixel Care+ with Loss and Theft*: $18.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $299.00
- Pixel Care+ with Loss and Theft*: $339.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $13.00
- Pixel Care+ with Loss and Theft*: $15.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $239.00
- Pixel Care+ with Loss and Theft*: $279.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $6.00
- Pixel Care+ with Loss and Theft*: $7.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $119.00
- Pixel Care+ with Loss and Theft*: $139.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $8.00
- Pixel Care+ with Loss and Theft*: $9.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $79.00
- Two-year plan:
- Pixel Care+: $159.00
- Pixel Care+ with Loss and Theft*: $179.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $59.00
- Deductible for Loss and Theft*: $79.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $12.00
- Pixel Care+ with Loss and Theft*: $14.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $199.00
- Pixel Care+ with Loss and Theft*: $239.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $12.00
- Pixel Care+ with Loss and Theft*: $14.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $199.00
- Pixel Care+ with Loss and Theft*: $239.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $15.00
- Pixel Care+ with Loss and Theft*: $17.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $279.00
- Pixel Care+ with Loss and Theft*: $319.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $15.00
- Pixel Care+ with Loss and Theft*: $17.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $279.00
- Pixel Care+ with Loss and Theft*: $319.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $6.00
- Pixel Care+ with Loss and Theft*: $7.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $119.00
- Pixel Care+ with Loss and Theft*: $139.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $8.00
- Pixel Care+ with Loss and Theft*: $9.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $59.00
- Deductible for Loss and Theft*: $79.00
- Two-year plan:
- Pixel Care+: $159.00
- Pixel Care+ with Loss and Theft*: $179.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $59.00
- Deductible for Loss and Theft*: $79.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $12.00
- Pixel Care+ with Loss and Theft*: $14.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
- Two-year plan:
- Pixel Care+: $199.00
- Pixel Care+ with Loss and Theft*: $239.00
- Service fee for cracked front screen and back glass repairs: $0
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $99.00
- Deductible for Loss and Theft*: $149.00
*Loss and Theft coverage is currently not available within NY.
Watches
Pixel Watch 4 (41 mm and 45 mm)- Monthly plan:
- Pixel Care+: $5.00
- Pixel Care+ with Loss and Theft*: $6.00
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $99.00
- Pixel Care+ with Loss and Theft*: $119.00
- Service fee for battery replacements (less than 80% capacity): $0
- Service fee for post-warranty malfunctions: $0
- Service fee for all other accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $5.00
- Pixel Care+ with Loss and Theft*: $6.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $99.00
- Pixel Care+ with Loss and Theft*: $119.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
- Monthly plan:
- Pixel Care+: $5.00
- Pixel Care+ with Loss and Theft*: $6.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $99.00
- Pixel Care+ with Loss and Theft*: $119.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
Tablets
Pixel Tablet (with or without Charging Speaker Dock)- Monthly plan:
- Pixel Care+: $5.00
- Pixel Care+ with Loss and Theft*: $6.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
- Two-year plan:
- Pixel Care+: $99.00
- Pixel Care+ with Loss and Theft*: $119.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $49.00
- Deductible for Loss and Theft*: $59.00
*Loss and Theft coverage is currently not available within NY.
Fitbit devices
Fitbit Ace LTE- Two-year plan:
- Pixel Care+: $29.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $29.00
- Two-year plan:
- Pixel Care+: $29.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $29.00
- Two-year plan:
- Pixel Care+: $29.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $29.00
- Two-year plan:
- Pixel Care+: $29.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $29.00
- Two-year plan:
- Pixel Care+: $19.00
- Service fee for post-warranty malfunctions: $0
- Service fee for accidental damage: $19.00
Disclaimers
Claims may be fulfilled with new or refurbished devices and may be the same or similar model of like kind and quality. For replacements, you can avoid a non-return fee by returning your damaged device or device that experienced a mechanical or electrical breakdown.
Plans are optional, may be canceled at any time, and receive a refund as described in the Terms and Conditions. Monthly plans are billed for 60 months or until cancelled. Upfront plans are billed at time of sign up for a 2-year term.
Program communications, including legal notices and terms and conditions, will be sent by electronic communication subject to the Electronic Communications Agreement.
Pixel Care+ with Loss and Theft program is a combination of insurance and service contract. The insurance coverage is underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC, (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161), a licensed agent of CNA. Pixel Care+ Service Contract is provided by Asurion Warranty Protection Services, LLC, or one of its affiliates.
Understand Preferred Care & Device Protection differences
Your coverage options and policies differ if you have Preferred Care or Device Protection.
To learn more about your coverages and benefits, visit the following resources: