BALZY Reviews

769  Great
TrustScore 4 out of 5

4.2

In the Fashion accessories shop category

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Reviews4.2

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Rated 1 out of 5 stars

Bad aftersales

After using the 1st generation Balzy shaver for almost a year, the motor became less powerful and now the shaver no longer charges. Customer service was informed about this complaint but no response. Balzy has now introduced the successor with a lot of media attention: the shaver 4.0 Apparently the first customers were guinea pigs and Balzy developed an improved version. But what good does that do me now? I'm very disappointed

Date of experience: 01 May 2024


Rated 3 out of 5 stars

Easy to use, great service

This is the second time i'm buying the 3.0. The first time the 3.0 kept turning on randomly and after that the battery could not charge anymore. Used it only once.
Bought it a second time because the 3.0 is a good product to use. As long as you're not doing crazy manouvres down there. You'll be allright
Unfortunately the delivery took a long time because of the postal office but Balzy fixes the issue in a great way.

Date of experience: 27 June 2022


Rated 4 out of 5 stars

Awesome product

Great personal feeling, awesome product only downside is that the first one only lasted for 2 years.
The product itself does an great job, the contact is fast en friendly and also the shipment is quick.

Date of experience: 24 December 2023


Rated 5 out of 5 stars

Great Product!

I've bought the bush buster 4.0; great product! Would def recommend to everyone.

Date of experience: 08 October 2024


Rated 4 out of 5 stars

Good but not great product

The marketing would like you to believe that this product is a life changer but it's not. It's a pretty good product for your groin but not for the whole body. It fails to move in line with your body's contour and that's a big disappointment.
In your groin though, works like a charm

Date of experience: 24 December 2023


Rated 4 out of 5 stars

Good product

Swift delivery, a discount, a free giftset of body treatment and the device itself works well. So a very good deal.

Date of experience: 01 December 2023


Rated 5 out of 5 stars

A product worth your time and money!

The whole process from getting to know BALZY to using their products went so nice and smoothly. I finally started to want to take care of my body more seriously and I found BALZY to be THE company to offer me the tools, guides and other help to achieve what I want. Everything I needed to know was either in the box or on the site and the quality and ease of use of the product was top notch.

I'd really reconmend BALZY's product for any man actually wanting to get the care they need for body, butt and balls.

Date of experience: 04 February 2024


Rated 4 out of 5 stars

Great in use

The device is great in use, easy to learn how to use it properly. Very safe. If u have any issues the support team is quick in response and very helpfull.

Date of experience: 29 August 2022


Rated 5 out of 5 stars

Amazing product

Amazing product, I really love the packaging and the way how it's personalized. I also loved how it feels when you hold it, it gives you the feeling that you are in a full control. When using it it also does what it promises. I really recommend it and I'm very happy with the results so far :-)

Date of experience: 09 February 2024


Rated 5 out of 5 stars

Great service

Product was good and fast delivery. When the product got a defect it was fixed quickly and without any hassle. Customer service was a delight when comparing with lots of others. Fast answers and easy solutions.

Date of experience: 01 November 2022


Rated 5 out of 5 stars

Excellent service

Great products, even greater service ! Balzy's service is an excellent example for what perfect service should be. Thanks very much, Balzy Team ! 👊🏻

Date of experience: 02 August 2022


Rated 5 out of 5 stars

Awesome company!

Great help of customer service quick response had an issue with the device but it was fixed appropriately. Products are of high standard and very durable all together a very nice company and nice experience!

Date of experience: 01 February 2023


Rated 1 out of 5 stars

Horrible product quality, but swift and helpful service

I ordered a trimmer which sadly broke after the first charge. The battery was unable to hold any power. They were very helpful and quick to send a replacement. However, the replacement also died after first use. After reporting this I got a full refund. Very helpful service. Absolutely appaling product quality. Look somewhere else for your trimning needs.

Date of experience: 17 August 2021

Reply from BALZY

Hi David,

So happy to see you enjoyed our service that went beyond every aspect to ensure your happiness.

Too bad our trimmer was not up to your expectations. The majority of our customer feedback is positive and we will use your feedback to further improve our products and service.

You're more than welcome to alter your rating based on the full experience, including our customer service ;-)

Best,
Nico
Team BALZY


Rated 5 out of 5 stars

The Bush Buster shaver & Snout Scraper

The Bush Buster shaver was so good by Balzy been water proof & been USB charging they have thought out side the box,soon as I seen Balzy was selling a Snout Scraper I had to have it as I’ve tryed the rest now have the best,as I knew I wouldn’t be disappointed,just can’t have a proper conversation with people having nostril hairs hanging out as I go bogged eyed thinking it mybe a bogey sticking out as get side tracked very easy,if it was me I would appreciate that person more for telling me!

Date of experience: 09 September 2024

Reply from BALZY

Hi Lee,

Thanks for your awesome review! We're glad to hear you're loving both the BushBuster and the SnoutScraper. Great to know you're satisfied with the quality and ease of use of our products.

Cheers,
Team BALZY


Rated 5 out of 5 stars

Best shaving machine on the market

Works really well, shaves really close to the skin, has a long battery life and a great design. They also deliver really quick, ordered it at 23:45 and it was delivered the next day on a Saturday!
Overall great company and great product.

Date of experience: 15 December 2023