Diva Costumes Reviews

212  Excellent
TrustScore 5 out of 5

4.9

In the Costume shop category

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Reviews4.9

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Prices are affordable on my budget. Great service
Quality seems amazing. Will certainly be returning.

Date of experience: 25 July 2024


Rated 5 out of 5 stars

Fabulous service - Highly recommended.

From start to finish, the service we received from Alison and her team at Diva costumes was excellent. We booked a showroom visit which was so worth it as it really helped us to make our final choices. All of our expectations were met and show deadlines adhered to. The quality of the costumes are amazing and made to a very high standard. We look forward to working with Diva costumes again on our next show.

Date of experience: 01 July 2024


Rated 5 out of 5 stars

Diva Costumes

Diva Costumes are simply wonderful. They go above and beyond with their costumer service to help. Their costumes are beautiful and are made affordable. They are the most reliable dance costume company out there and have made our studio shows completely stress free. Thank you so much Alison and Diva Costumes, as a studio owner I am very grateful.

Date of experience: 29 May 2024

Reply from Diva Costumes

Hi Nicole,

It’s you who is simply wonderful! Thank-you for taking the time to write such lovely words about your experience with Diva Costumes 🥰

We put a lot of effort into ensuring our customer service is truly helpful and reliable and we’re so glad this has had a real positive impact on your studio’s day-to-day!

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service, gorgeous costumes. Great delivery. Teachers only which is so helpful. My favourite costume provider.

Date of experience: 09 July 2024


Rated 5 out of 5 stars

Amazing costumes

Amazing costumes, excellent value but also they go above and beyond with their customer service. I needed a costume quickly as we were one down for our show, they worked so hard to get it to me in time. They even posted it to the theatre. It was amazing and it arrived just in time. I could not recommend them more.

Date of experience: 01 May 2024


Rated 5 out of 5 stars

Diva Costumes have a wonderful range of…

Diva Costumes have a wonderful range of costumes. I enjoyed picking out a couple of pieces and using them in our annual show. The communication between myself and Diva was always really really good. They responded to every enquiry almost immediately. The costumes are of a fantastic quality and the timeline was better than anyone else I have used. I look forward to using them a lot more next year. Thank you for your hard work

Date of experience: 15 December 2023

Reply from Diva Costumes

Hi Lyndsay,

We’re so happy to hear that you found our customer service personable and attentive, we know it can make a world of difference to the ordering process.

It means a lot to hear that you have high praise for every part of our service, from the wide range of high-quality designs to the personal and reliable timelines!

Thank-you for using us for your show, we can’t wait to see you back this year 💖

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Diva Costumes are always fabulous…

Diva Costumes are always fabulous costumes that fit well and look amazing on stage. However, the Customer Service is also outstanding. They go above and beyond to try to ensure your order can be completed. Always easy to contact and reply that day.
I highly recommend.

Date of experience: 19 January 2024

Reply from Diva Costumes

Hello again Julie!

Knowing that our costumes end up shining brightly on your stage means the world to us 🌍

Thank-you for taking the time to leave such kind words about our customer service, to know our efforts translate into tangible improvements in customer experience is all we could ask for.

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Highly recommended company to work…

Highly recommended company to work with. As all dance teachers know ordering costumes for shows can be very stressful but Alison is there for you at every step of the way! The showroom visit was so useful and the personal service in helping making the right costume choices is fantastic. Thank you Diva! 😊

Date of experience: 10 November 2023

Reply from Diva Costumes

Hi Katie,

To know you would recommend us so strongly to other teachers is the highest compliment.

We’re over the moon that our active communication and attentive customer service has the intended effect of taking some stress off from teacher’s shoulders 🌙

It’s great to hear that your showroom visit helped you make some of the all-important showcase decisions!

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

So pleased with these costumes

So pleased with these costumes. Beautiful garments, and the quickest delivery. Came to Diva Dance as another supplier was out of stock - wish I could have costumed more of my show with you if I’m honest - as the service has been great and the costumes have arrived looking lovely and in super fast time.

Date of experience: 02 October 2023

Reply from Diva Costumes

Hi!

Thank-you for taking the time to leave such a wonderful review!

It’s amazing to hear that our beautiful costumes, attentive customer service and reliable delivery stood out to you 💖

We will be here waiting to costume more of your next show, don’t worry 😊

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

This is the first time that I have…

This is the first time that I have bought from Diva Costumes and can truthfully not recommend them highly enough. The costumes are outstandingly beautiful and superbly made and good value for the money. The service within the company is excellent. Returns are so easy. I will certainly not hesitate to order from this company in the future. 🙌

Date of experience: 12 September 2023

Reply from Diva Costumes

Hi Caroline,

We’re honoured to have made such a positive impression! We’re so excited to know you’ll be coming back to Diva Costumes in the future 😄

It shows us we’re getting things right when you say such wonderful things about our customer service and costumes!

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Beautiful Costumes

Fantastic costumes, wonderful customer service. Alison and her team couldn’t have been anymore helpful and organised. All costumes looked beautiful on stage. We will most certainly be having our costumes from here again. Thank you so much.

Date of experience: 07 July 2022

Reply from Diva Costumes

Hi Emma,

Thank-you so much for your lovely review! Hearing that, from our costumes to our customer service, you like Diva Costumes enough to come back for your next show means the world to us 🌍

We’re so glad our costumes could help your students shine on stage 🎇

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Fantastic Service

Fantastic Service

First time using this company for my dance school's annual show and I have to say how impressed I am. The quality of costumes, the variety and sizing as well as speedy deliveries. All the way down to the accessories being attached to the coat hanger (genius!).

Definitely not my last order.

Date of experience: 02 March 2022

Reply from Diva Costumes

Hello Corinne!

We’re just glad you deemed our costumes worthy to take to the stage with your wonderful dancers in your annual show! It means the world to see your appreciation for everything we do, down to the smallest things we provide 🥰 We can’t wait for your next show 💞

Many thanks,
The Diva Team 💃


Rated 4 out of 5 stars

I was struggling to find the exact item…

I was struggling to find the exact item I wanted, but the customer service team was so helpful in finding an alternative that worked perfectly for me. Thank you for your great assistance!

Date of experience: 03 March 2023

Reply from Diva Costumes

Hi Lily,

We know how frustrating it can be trying to find a costume that fits your vision and will be feasible for your deadline, which is why we always try to help teachers personally with each query.

It was our pleasure to assist you!

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Amazing Customer Service

Great communication and assistance even followed up out of stock items to ensure I had in time for my show - went above and beyond in every way. Have been sourcing costumes for over 30 years but this will be my first point of call from now on!!

Date of experience: 07 October 2022

Reply from Diva Costumes

We understand how tricky it is balancing all of the stresses in the lead up to shows and performances, which is why communication and transparency is so important to us.

We’ll be so excited to see you every time you return 🥰

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Can’t thank Alison at Diva enough for…

Can’t thank Alison at Diva enough for her help with ordering costumes, nothing was too much trouble, deliveries were quick, refunds quick and easy and costumes are lovely!! Thank you so much!!

Date of experience: 12 January 2023

Reply from Diva Costumes

Hi Ali,

We can’t thank you enough for being a wonderful customer and leaving such a lovely review!

It’s great to hear that you found our customer service helpful, deliveries reliable and costumes beautiful 💖

Many thanks,
The Diva Team 💃


Rated 5 out of 5 stars

Great product!

Once again Diva costumes didn’t disappoint! We ordered 12 Angelic Presence costumes and everyone fitted the students perfectly. Well made and adjustable straps to make them fit snuggly. Thank you for a great product!

Date of experience: 09 November 2022

Reply from Diva Costumes

Hi Cathie,

It’s wonderful to see you every time you return - we may provide the costume, but you’re the angelic presence to us 👼

Many thanks,
The Diva Team 💃