Strobe Reviews

171  Excellent
TrustScore 5 out of 5

4.9

In the Activewear shop category

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Reviews4.9

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Rated 5 out of 5 stars

Great looking skiing gear

Great looking skiing gear, and great quality. I haven’t yet been on the mountain with it, but I hope that everything will be ok. The jacket and pants insulation, the number of pockets and vent zips, will make this a great addition to my skiing gear in both cold and sunny days on the slopes. And the service was second to none, extremely fast delivery and kept up to date every step of the way. I will definitely buy from Strobe again, it’s refreshing to see that such a relatively new business can be so attentive to details and to getting it all right. Well done and thank you!

Date of experience: 29 October 2024


Rated 5 out of 5 stars

OMG Fantastic

I purchased the Aura ski jacket in burgundy. I order the XXL after reviewing the sizing chart. I am normally a 14/16, and 5 foot 4. The jacket fits perfectly with enough room for layering and freedom of movement when skiing. The length in the arm is perfect and it sits just mid way over the hips. It feels lightweight but warm with the perfect amount of pockets. Would definitely recommend...fantastic brand!! love it!!

Date of experience: 15 February 2024


Rated 5 out of 5 stars

Fast delivery and perfect jacket.

I bought Dusty Green ski jacket on Tuesday,arrived Thursday morning to Cornwall UK.Absolutely perfect,I emailed to check if it would arrive in time and got a reply in an hour,very impressed really love the jacket,Im a size 14 and the large fits perfectly with room for layers. Kate Panter

Date of experience: 18 January 2024


Rated 5 out of 5 stars

Great find - really impressed

I am going skiing next week and dug out my old pre-covid pandemic jacket to find, of course, it's a tad snug. Ordered 2 strobe jackets in a panic planning to return one, doubting either would fit a short, slightly fat, older woman. Both are amazing! Great fit, great features, arrived incredibly quickly with time to spare and now I can't decide which to return! Might keep both! Really, really impressed with Strobe. Can I request short length fit ski pants next please - I would buy many!

Date of experience: 31 March 2022


Rated 5 out of 5 stars

Hadn’t heard of Strobe before but…

Hadn’t heard of Strobe before but thought I’d try their ski pants (Womens Terra Pants, Dusty Green). They’re absolutely perfect, warm enough on cold days and huge vents. Sizing and fit was fab, the colour is gorgeous. I wouldn’t hesitate to order from them again - definitely my new favourite ski brand!

Date of experience: 14 March 2023


Rated 5 out of 5 stars

Love, love, love!

I love my Halo ski jacket. It's loose fitting but still quite neat looking -
I'm 5'9" and a size 14-16 and sometimes loose fitting tops just add bulk but this really doesn't. And, whilst it's really functional for skiing/boarding, it's neat and simple enough to wear the other 51 weeks of the year that I'm sadly not on a ski slope.

Delivery was super quick too.

At 47 I'm almost certainly older than the target demographic but its just so damn practical - perfect amount of pockets and vents, large hood, right amount of bum coverage that perhaps I AM the right demographic after all!

Only downside is that now I want one in every colour!

Date of experience: 01 April 2023

Reply from Strobe

Hi Kery, and thank you for your detailed feedback! We are super happy o hear that you took the step to try our garments.

Of course, you are in our demographic! Even though most of our customers are younger, we also have plenty of customers your age. I am glad that the number didn't stop you!


Rated 5 out of 5 stars

New Customer

I had not heard of this brand before but after struggling to find some salopettes for an upcoming ski holiday I thought it was worth a try. I am very glad I did! The website was informative, the items came quickly and I received a prompt response when I realised I did not have a return label ( I ordered different sizes of the same item -Terra Ski Pants Women’s). Having worn these ski trousers now I am very happy with the quality and features including the leg vents and boot hooks. I would definitely buy from this brand again.

Date of experience: 09 December 2022


Rated 5 out of 5 stars

Amazing brand

So glad I order from Strobe. I hadn't heard of the brand until a few months ago. I really wanted a lemon number for my ski holiday in a few weeks and found the perfect one on Strobe. Well priced and, amazing customer service. I had an issue when processing my order, using the live chat function they confirmed all were in hand. When it came to changing my bottoms for another size they again were super speedy and helpful in responding and dealing with my query. Would highly recommend this bran for the quality of clothing and customer service!

Date of experience: 04 January 2023


Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, I had an issue with payment at checkout and I spoke with someone via live chat who sorted it for me immediately. They also gave advice on sizing which was really helpful. Delivery was really fast too I got my order within 2 days (I did pay for express delivery). I’ve not yet had the chance to experience my jacket or trousers on the slopes, however from trying it on the quality seems excellent. So pleased considering it’s so reasonably priced compared to other brands at the same quality. A very happy customer!

Date of experience: 09 January 2023


Rated 5 out of 5 stars

My original parcel got lost with DHL

My original parcel got lost with DHL, I got hold of Strobe straight away to find out where it is, they sent a replacement straight away. It was my first time ordering from Strobe, excellent service from them. My skiing jacket is amazing too! Would definitely recommend.

Date of experience: 29 December 2022


Rated 5 out of 5 stars

Really loved all the styles and colours

Really loved all the styles, fancied a more contemporary ski jacket, ordered the medium, size is perfect, can fit all sorts of layers underneath, gorgeous colour with lovely big pockets, everyone says it’s cool! Can’t wait to try it out on the mountain in a couple of weeks, ordered Sunday arrived Wednesday 😊

Date of experience: 12 March 2022


Rated 5 out of 5 stars

5* experience all round

Had a perfect experience shopping with Strobe. From the super speedy delivery, I almost could not believe how speedy, to the high quality jacket to the great customer service and fuss free refunds. I've got the Aura Ski Jacket Burgundy which I love and I love the branding too. The quality is really good, and lot's of features means it's the perfect jacket to transition from on the slopes, to apres, to out in the evenings.

Date of experience: 16 March 2022


Rated 5 out of 5 stars

First snowboard jacket and in love

First snowboard jacket and in love! Firstly customer service as an absolute slay. I ordered the wrong size and they immediately fix it up for me. And then my packaged arrived 3/4 days later which was really quick! AND THEN I took it out to the slopes and it kept me so dry and warm - I didn’t get any snow in me considering how many times I fell. I love the waterproof phone pocket. Not that I’m an expert but the quality feels and looks awesome.

Date of experience: 27 November 2023


Rated 5 out of 5 stars

These guys deliver outstanding customer…

These guys deliver outstanding customer service. They managed to ship my ski jacket all the way to France Les Arc so I could wear it on my ski holiday. They were very responsive by email and phone. Absolutely love the jacket too!

Date of experience: 17 March 2023


Rated 5 out of 5 stars

5 Star Brand. Customer service excellent!!

I recently had the pleasure of buying a ski jacket and pants from Strobe, and I must say, I was thoroughly impressed.

From start to finish, my experience with this company has been outstanding. Having never heard of them before, I was a little apprehensive, but their customer service is truly second to none, with live chat support that is incredibly responsive and helpful. Thank you, I love the jacket, and I'm looking forward to skiing in the next few weeks.

Date of experience: 15 March 2023


Rated 5 out of 5 stars

Great company, great product!

Quality of the product is better than expected.

Customer service team, were fantastic. They answered all my sizing queries and were quick to respond.

Delivery to Australia was very fast.

Date of experience: 08 May 2024


Rated 5 out of 5 stars

HIGHLY RECOMMEND TO EVERYONE

My order just arrived and I ABSOLUTELY LOVE IT!!! I really recommend this brand to everyone! The delivery was fast and communication with the brand was fast and efficient (we had a small problem with our bank transfer). The clothes is high quality and fits just perfectly.

Date of experience: 01 December 2023


Rated 5 out of 5 stars

Aura Ski Jacket

Aura Ski Jacket
I ordered the Aura ski jacket for my granddaughter at Christmas. it was beautiful and she was so happy with it.I had difficulty ordering and the support team helped me and got the order delivered in time for Xmas.They also thru in a white ski hat which my granddaughter loved. She has had so many compliments on the ski jacked and hat.
I would recommend dealing with Strobe. They are fast, efficient and an absolute joy to work with. They are very personable represent their product well.

Priscilla Tsu

Date of experience: 20 December 2022


Rated 4 out of 5 stars

All in all ok but I paid £12 extra for…

All in all ok but I paid £12 extra for what I thought would be next day delivery but it was a couple of days!! Normally I would not pay that much but I needed to know I would definitely get it before my hols

Date of experience: 06 January 2023

Reply from Strobe

Hi Emma. Sorry for the bad experience, I have investigated this further. Your order was placed on January 4th at 10 PM and it was shipped on the 5th. From what I can see from DHL's website, it was delivered on the 6th by noon, about 36 hours after your order. The express option is 1-2 days, not Next-day guaranteed. We have clarified this even further on the website now. Sorry if this was not clear, and thank you for your feedback.

If the above information, for some reason, is not correct, we are of course happy to refund the costs for express shipments. If so, please contact us at support@strobebrand.com and we will look into it further.


Rated 5 out of 5 stars

Great product, great service

I bought some Lynx ski pants and I’m very pleased with both the fit and the quality. The fit is true to size and the pants are well made and have decent zips with useful long tags on them. The delivery was really quick too. I would buy from them again and would recommend them to others.

Date of experience: 12 July 2024