17,202 total
Hay crate has arrived faulty. Still no reply from the firm. This has left me no other choice than to contact Klarna. Unacceptable wait time for a reply. I have purchased a lot from here previously and had no issues. It seems as soon as something is wrong they don’t care.
Date of experience: 26 August 2024
Competitive prices and timely delivery with products packed to avoid damage.
Date of experience: 20 August 2024
I ordered a coffee table with 2 or 3 weeks of production time. After one month and following up on the order I was told that the production was discontinued and they did nothing to compensate. The worst experience ever.
Date of experience: 27 August 2024
Reply from Nordic Nest NO
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience. This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation.
I can see that you have not linked your order number to your review, please feel free to get back to us with this or you can get in touch with our customer service if there is anything more we can do to improve your shopping experience with us this time. You can reach us Mon-Fri by phone or by email at info@nordicnest.de.
Have a nice day!
Best regards,
Filippa
Nordic Nest
I bought two products for Christmas. The delivery was fast and the price was fair. One product was a bit wobbly. The customer service was very forthcoming and professional - a very positive experience. Will shop there again!
Date of experience: 10 January 2023
There were some problems with the last order, but the support team contacted us and quickly resolved the problem. I was very pleasantly surprised and recommend this site. If you have any problems with your order, I advise you to wait for a response from the support service and they will solve it 100%.
Date of experience: 02 October 2023
Hello,
I’m writing to follow up on an order I’m still waiting for, despite paying extra for express delivery. Unfortunately, I’ve been unable to reach anyone through your Polish email or phone line. I’ve noticed that many recent reviews on Trustpilot express similar frustrations, and it’s becoming difficult not to feel concerned about the legitimacy of your services. Order no: NN0005050097
Date of experience: 12 August 2024
Reply from Nordic Nest NO
Dear Customer,
Thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems.
A colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully that we can receive some more feedback what we can do better in the future!
Have a nice day!
Best regards,
Filippa
Nordic Nest
Er helt super å handle til. Elsker varene deres🫶🏻God service og rask levering👍🏼
Date of experience: 04 June 2024
the cups are huge, thin and pretty. the came in less than a week and they were really secured with bubblewrap.
Date of experience: 23 July 2024
This is my first time ordering from Nordic Nest. The delivery was as stated, the packaging was very good and the light fixture looks great. Very happy with the service and product quality.
Date of experience: 11 December 2023
Date of experience: 15 August 2024
Service and merchandise from Nordic Nest was excellent. The timeline given for delivery was exactly as stated and the merchandise even more beautiful than expected…plus a much better price than other shops. Will definitely browse Nordic Nest before future purchases.
Date of experience: 19 November 2022
It took a very long time to get the goods delivered. it was kind of a big deal because they were Christmas gifts. I ordered them one month before Christmas and they should have been delivered within one or two weeks. I got them two days before Christmas. otherwise, the goods were fine. However, with so many stores to choose from selling exactly the same thinga, Selling exactly the same things I doubt I will order from them again.
Date of experience: 22 December 2022
Reply from Nordic Nest NO
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience. This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation, therefore I will contact you to see if there is something more we can do to make you experience better.
Have a nice day!
Best regards,
Qendresa
Nordicnest
It took nearly 2 weeks for Nordic Nest to ship out my order, even though everything was in stock. Unacceptable.
Date of experience: 15 July 2024
Reply from Nordic Nest NO
Dear Customer,
Thank you for your review!
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems.
We put a high value in a great customer experience and we take pride in giving great service.
Therefore a colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully we can make up this situation!
Have a great day!
Best regards,
Filippa
Nordic Nest
Everything went well, the items arrived together and very fast. Thank you.
Date of experience: 03 July 2024
My order arrived on time, well packed and exactly as described at an unbeatable price.
Date of experience: 20 November 2023
Nordic nest is a good company it'll lead you through every step of the way I'm proud of it
e this is your co I said get to 10 all the way around
mpany
Date of experience: 02 June 2024
Delivered super fast, nice packed and all the items were as presented in the site.
Date of experience: 10 May 2024
Good description of the products in the webpage. Swift delivery and the product was exactly as expected
Date of experience: 29 August 2023
Rask levering og god kundebehandling ,fikk feil vare men det ordna de fort opp.
Date of experience: 10 May 2023
Fast shipping and delivery. Claims is not a problem at all. Clockwork!
Date of experience: 12 January 2024
