Avira Reviews 

32,551
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been with Avira for years, and it just keeps getting better. It’s easy to use and automatically suggests improvements for all aspects of my computer management—I love it! I was even able to cance... See more

Rated 5 out of 5 stars

Reliable. Really important to have consistency. There are only occasional pop ups and reminders. Honestly in this age where it feels like you are hunted for everything about you this company seems t... See more

Rated 5 out of 5 stars

It apparently appears to be catching any viruses or malware on my laptop before I am infected which is a big plus for me! These scammers are enough to deal with..little alone a virus or malware!

Rated 5 out of 5 stars

I've been using Avira for ~30 years (you can check by email). Even the "free" Avira is better than many commercial antivirus programs. The only problem is that it's getting very expensive. The company... See more

Company details

  1. Software company

Written by the company

Avira is the leader in device security in Germany, and we believe digital protection should be accessible to everyone. We know that today’s digital world is complex with ever-evolving threats, so we’re prepared to help you face them with reliable, free and paid products and services. With more than 30 years of experience, we can help you manage and secure your digital life easily with simple, practical cybersecurity solutions. We’re more than security. We’re an ally committed to quality products and helping you stay protected in your digital life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(32,551)

2,328 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been with Avira for years now Love it

I’ve been with Avira for years, and it just keeps getting better. It’s easy to use and automatically suggests improvements for all aspects of my computer management—I love it! I was even able to cancel another app I used because Avira now offers the same level of support. When I had account issues, they were resolved quickly and to my satisfaction.

19 September 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer support

Requested help for down loading 3 times. Never got a reply. Tried chat. I would get a rep but chat kept flashing on and off. Have to say really bad customer support.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable. Really important to have consistency. There are only occasional pop ups and reminders. Honestly in this age where it feels like you are hunted for everything about you this company seems to value my personal space and its never let me down in years

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Avira for ~30 years…

I've been using Avira for ~30 years (you can check by email). Even the "free" Avira is better than many commercial antivirus programs. The only problem is that it's getting very expensive. The company could be more "flexible" towards loyal users

30 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT CHOSE THEM!

Cannot access passwords since 3 and customer support is not reachable via phone (line hangs up automatically). Chat cannot help, emails super slow. Extremely unprofessional and incompetent. DO NOT CHOSE THEM there are other options!

26 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look