Scott was brilliant during our call today, he asked me what I was looking for in course & supported me to find the right one. We discussed the course, how learning takes place and options for... See more
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My enrolment advisor, Salifu, was absolutely amazing! He has such a great sense of humour, which made the whole process feel easy, straightforward and enjoyable. It honestly felt like we had known... See more
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Laura Campbell was an absolute delight to talk to! She gave me all the information I needed in precise detail, which helped make my decision to go on with course a no brainer. Laura made sure I un... See more
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Zoe was very helpful and informative during my enrolling phone call. The application process for my chosen courses was very straightforward and easy to do. I think the price was very reasonable for... See more
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Company details
- #82 of 125 best companies in Educational institution
- #57 of 78 best companies in Education Centre
About learndirect Limited
Written by the company
About learndirect
learndirect
Written by the company
- Inspiring people to realise their potential
- As one of the largest integrated providers of courses and qualifications, training, and employment services in the UK, learndirect deliver the products, services and dedicated support your company needs to successfully recruit, train and nurture the best staff. Each year around 6,000 businesses equip their staff for success with learndirect. learndirect has already helped more than 75,000 businesses equip their employees with the skills needed to improve productivity. Almost 700,000 maths and English test passes have been achieved. 300,000 people fulfilled their career ambitions last year. Over 250,000 apprentices have achieved.
Educational support at your fingertips!
Multiple courses available!
With learndirect you can learn in one of our centres, at work or online.
Contact info
Wilson House, Lorne Park Road, BH1 1JN, Bournemouth, United Kingdom
- 01202 006 464
- customerservices@learndirect.com
- www.learndirect.com
4.5
Excellent
32k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jarel was amazing and really helped me…
Jarel was amazing and really helped me out thru the enrollment process
22 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was good and jakup was nice and…
It was good and jakup was nice and guided me well
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Samuel was very helpful and thorough…
Samuel was very helpful and thorough with every question i had
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
John was helpful
John was helpful, patient & informative. Great customer service
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Nessrine made the whole experience so…
Nessrine made the whole experience so easy and efficient. My phone call with her was so easy and I felt all my questions were answered. Thank you so much
22 September 2026
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Really helpful and knowledgeable
Really helpful and knowledgeable. Gave me all the information I needed in a clear way.
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Maddie was so fab
Maddie was so fab, she helped me with my query in such an efficient manner and made my day easier by doing so.
What an ace person!
17 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Brilliant customer service
The lady I spoke to about taking a course was lovely, she was very helpful and patient with my questions and I felt she was genuinely interested in my learning journey.
22 September 2026
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Thomas was really great and everything…
Thomas was really great and everything was so straightforward.
22 September 2026
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Great service
Jordan was great and very helpful and provided clear instructions and also reassured that I wouldn’t be alone in this and can always ask for help.
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I just enrolled today for paramedic science
I just enrolled today for the paramedic science diploma with the help of jordan, application to courses are super easy and straightforward thanks to him and i’m super grateful and excited to start my new course!
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
I had a pleasant experience talking to…
I had a pleasant experience talking to Thomas,he explained in detail and answered all my questions professionally and clearly.Thomas you are a star,am now confident and aware of what am going to learn now.Thank you once again.
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Refund processed
Great Help from James thank you very much with assisting me with my refund
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon Customer,
Thank you for your review - we would love the opportunity to investigate your case further, however you have only identified yourself as 'Customer' , a name not appearing on our student records - being unable to identify a specific interaction or account from just this information in your review means we can't reach out to you directly in order to help - we would require the full name of the learner, as registered on the learner account, please.
Trustpilot have emailed you today to request further information regarding your review, or you can respond on success@learndirect.com with details to help us identify you.
Kind regards
Customer Support Team
Learndirect
Amazing service by Yulia
Amazing service by Yulia
Yulia was so lovely during our call , she explained and made the application process so easy and straightforward.
She replied to my emails very quickly and maintained communication while i was setting up the course.
Thank you so much!
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Amezing was clear and understanding…
Amezing was clear and understanding with the online course and flexability very happy thanks again samuel :-)
22 September 2026
Unprompted review
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
Ethan was really helpful and made…
Ethan was really helpful and made everything about signing up a lot easier to understand.
22 September 2026
Reply from learndirect Limited
Good afternoon,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
Student Support Team
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