Loans Warehouse Reviews 

1,039
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, attentive, and knowledgeable throughout the entire loan application journey. Consumers also highlight the exceptionally fast response times alongside smooth, straightforward, and efficient processing systems. People genuinely appreciate the clear communication, regular updates, and professional guidance provided at every single step of the process. Reviewers emphasize that the friendly team successfully takes all the stress out of borrowing while consistently delivering highly reliable service. Many individuals note that getting matched with a great lender was remarkably easy and completely hassle-free.

What people talk about most

Staff

Customers expressed immense satisfaction and deep appreciation for the exceptional staff, consistently... See more

Service

Consumers find service to be positive, highlighting an exceptionally smooth, speedy, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support teams are consistently... See more

User experience

People report positive experiences with user experience, highlighting a swift, straightforward, and... See more

Response time

Clients share positive opinions on response time, frequently praising the team for being consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s scary to reveal financial details but these guys are professional and kept me updated every step of the way from letting me know how long the application was going to take to completion. Friendly... See more

Rated 5 out of 5 stars

Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... See more

Rated 5 out of 5 stars

I dealt with a lady called Kirsty Overall, she was attentive, knowledgeable, cheerful and an asset to her company. Never faltered, kept me informed, explained everything, chased up other parties invol... See more

Rated 5 out of 5 stars

Loans Warehouse provided a faultless service: quick, efficient and friendly. It met and exceeded all my requirements and was extremely quick, whilst also being very thorough. I would particularly... See more


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Finance broker
  4. Financial Institution
  5. Mortgage broker

Written by the company

Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,039)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

It’s scary to reveal financial details but these guys are professional and kept me updated every step of the way from letting me know how long the application was going to take to completion. Friendly staff. Highly recommend if anyone needs them.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Nick and the team were professional, helpful and supportive throughout the whole process, with clear communication at every stage. I really appreciate all their help and would happily recommend them.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Extremely quick and flexible. Could not recommend them enough. Special thanks to Zoe for seeing us over the line to completion.

A very professional and trustworthy organisation. Highly recommended.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Loans Warehouse

Everyone at Loans Warehouse who dealt with my home loan application was absolutely amazing! I had Kira, Kristy and Lisa helped me make the application smoothly and kept me updated throughout the whole process and made sure what I needed and not missed any details. Excellent service and would totally recommend them!
Thank you for helping me so I can make home improvements and clear my debts at a good rate too :)

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Haley I can't really say any more but…

Haley I can't really say any more but if she was single well she made my day everything ran just so smooth her customer service was second to none she helped me explained everything so clear even though im a bit deaf she was so clear.adr my experience welcoming comfortable relaxing perfect I must say she was precise with everything all was explained the good points and the bad ones we don't want any of them my experience with the company was excellent through our I went to recall Haley but she was busy her colleague can't remember his name sorry but he was so polite cuteous and did his best to help me I can't say any better than that only Haley's manager came to speak to me and even he was pleasant so all I can say my overall experience for the first time was well I would not look anyt where else I'm very satisfied with the company overall but I won't forget you Haley you made me feel welcome not many company's do that these days so from me I would. Recommend any one to you again thank you for the experience and greeting and looking forward to further borrowing with you. Again thank you Haley.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

We needed a small loan to get a few…

We needed a small loan to get a few things done in the house with a view to selling up. Struggled in the past with credit cars etc and weren't sure we would get a loan.
The staff were so helpful and understood our situation. Found us what we needed.
They were so patient and helped every step of the way. I struggled to upload documents but Zoe, in particular was just so kind and helpful.
Would highly recommend.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I am so greatful to Lisa

Iam so greatful to Lisa. With out your support and kindness, this would of been so much harder.
Her warm, friendly voice ever time she phones, help me through this tressful process.
Thank you so much for your kindness.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

The Service and Process

Service from the lead contact with me was excellent.
The process followed moved through the system smoothly and within days everything was approved.

Well done and thankyou

27 August 2026
Unprompted review
Rated 5 out of 5 stars

can not praise the team highly enough…

can not praise the team highly enough early stages leslie was great she couldn’t do enough to help and then final stages lisa completions manager was great in getting the loan over the final stages highly reccomend

20 August 2026
Unprompted review

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