Trendhim Reviews

3,490  Excellent
TrustScore 4.5 out of 5

4.7

In the Bags and luggage shop category

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Reviews4.7

3,490 total


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Rated 5 out of 5 stars

Problem Fixed with Ease

There was an original mistake wherein i was reimbursed when the item arrived to me. I offered to pay once the reimbursement arrived to my account and Trendhim and its customer service staff did an exceptional job at assisting and providing rapport through the process. Big fan going forward.

Date of experience: 23 October 2024

Reply from Trendhim

Hello Timothy,

Your incredible feedback fuels us! 🚀 Thanks for sharing it with everyone. We hope to see you back in the shop for more fabulous finds! 🛍️

Have a wonderful day 🌞

Precious, Trendhim


Rated 5 out of 5 stars

excellent super

excellent products I highly recommend them
Items arrived very quickly and well packaged

Date of experience: 24 October 2024

Reply from Trendhim

Hi Pietro,

Big thanks for your order and the awesome review on Trustpilot! ⭐️

Those five stars? Absolutely stunning! ✨

Here's to a fantastic day ahead!🎉

Zita, Trendhim


Rated 5 out of 5 stars

First impression

I have just received the products, so it is difficult to rate 100% right now. But my first impression is very good : i like the golden case, although it cannot contain many cards. Like also the other container with elastic that allows more cards in it and thus very practial, but a little heavy for a woman's bag

Date of experience: 16 July 2024

Reply from Trendhim

Hi Francesca 😊

It means the world to us that you left an awesome review! 🌍🤗 Your satisfaction is the reason for our continued hard work.

Thanks for being a part of our journey! 👣

See you soon!

Petra, Trendhim


Rated 5 out of 5 stars

A perfect experience of buying

Ordered on Monday, received on Wednesday. Perfect! The wallet is pure class and the shoulder bag looks outstanding and seems to be good quality. Had a question after receiving the products. The e-mail was answered within less than two hours. Shipping, products, customer service - all perfect!

Date of experience: 13 March 2024

Reply from Trendhim

Hallo Peter 😊

Dein Feedback macht unseren Tag noch hundert mal besser.😁💯 Wir möchten unseren Kunden kontinuierlich stilvolle Accessoires, einen unvergleichlichen Service und die schnellstmögliche Lieferzeit anbieten, und wir freuen uns, deine Erwartungen erfüllt zu haben.

Wir freuen uns auf deinen nächsten Besuch!
Beste Grüße vom Trendhim-Team!😎
Gabriel, Trendhim


Rated 5 out of 5 stars

A professional company

A professional company, they respond immediately when you have a question, the personal touch makes the difference with other online businesses.

Date of experience: 17 October 2024

Reply from Trendhim

Hello Julius! 👋

Wow, thanks a million for showering us with stars and sharing your feedback about your shopping journey! 🌟

Hope to see you again soon! 🛍️

Have a great day! 🍀

Lejla, Trendhim


Rated 5 out of 5 stars

Positively surprised.

In the beginning I was afraid that this would be Amsterdam Outlaws again but no.
Trendhim is actually legit.
The goods arrived pretty fast too.
Well done.

Date of experience: 25 April 2024

Reply from Trendhim

Hey Oliver 🤩

Thank you for not only choosing us but also for the fantastic feedback! Those five stars are pure magic! ✨

Looking forward to growing your Trendhim collection, 🛍️
Nélia, Trendhim


Rated 5 out of 5 stars

I ordered a watch form Trendhim a few…

I ordered a watch form Trendhim a few months ago, and it arrived in perfect conditions, my boyfriend loved it. Unfortunately, the last week he had a problem with this watch and I contacted Trendhim to know if they could do anything about it.. they sent me another watch! They’ve been so polite and so fast too! Thank you very much, you clearly care about your costumers and I can’t wait to buy again from your site.

Date of experience: 17 October 2022

Reply from Trendhim

Hi Clara,
Hope you are having a lovely day 😁
Thank you for your positive review! I'm pleased to hear you are a happy returning customer and find our support helpful.
We are looking forward to your next visit 🙌


Rated 5 out of 5 stars

Great quality of product

Great quality of product

The quality of the product was perfect, the price is very correct for Swiss and in the website that say shipping in 3 days
So in 3 days I had it on my mail box
Excellent service

Date of experience: 02 August 2024

Reply from Trendhim

Hello Bruno santos 😊

We're thrilled to have met your expectations. Your positive review just made our day! 😁💯

Looking forward to your next visit!

Best regards from the Trendhim team 😎

Petya, Trendhim


Rated 5 out of 5 stars

First time, not last

It was the first time I ordered on their website but definitely not the last one.
Good manufacturing, good prices and fast delivery.
What more should we ask for ?

Date of experience: 11 April 2024

Reply from Trendhim

Hi Léo 😊

It means the world to us that you left an awesome review! 🌍🤗 We won’t be here without your support as your satisfaction is the reason for our continued hard work.

Thanks a bunch for being an amazing part of our journey! 👣

See you soon!
Nélia, Trendhim


Rated 4 out of 5 stars

broken watch

Despite having received a broken watch, the customer service has been extremely reactive and it has sent me a new watch

Date of experience: 27 August 2024

Reply from Trendhim

Hey Enrico!😊

Your 5-star review is music to our ears! 🎵💖 We appreciate your loyalty and are thrilled that you are a happy customer.

Thanks for sticking with us!

Take care,
Petra
Trendhim


Rated 5 out of 5 stars

Super quality

Super quality, great product, great price, fast delivery. Great customer service. You get exactly what you order.
Am super happy.

Date of experience: 14 February 2024

Reply from Trendhim

Hi Alejandro,

We can't say it often enough: thank you so much for choosing us. And most importantly, thank you for taking the time to give us a review that makes us feel like superstars. 🌟

We hope you'll come back to us soon.

Best regards
Nevila


Rated 5 out of 5 stars

Great product

Great product, excellent quality, good communication. Easy to order, ok to pay with a paper bill, product received rapidly, please keep this level of service.

Date of experience: 28 June 2023

Reply from Trendhim

Hi Pierre, 🤗
Thank you so much for all these beautiful stars and for taking the time to share your shopping experience 🛍
We will do everything to continue to deserve customers as great as you 🌟
See you soon!
Gabriel, Trendhim


Rated 5 out of 5 stars

Livraison exacte et rapide

Livraison exacte et rapide ! L'article semble être de qualité.

Date of experience: 13 September 2024

Reply from Trendhim

Hi Frédy,

Big thanks for your order and the awesome review on Trustpilot! ⭐️

Those five stars? Absolutely stunning! ✨

Here's to a fantastic day ahead!🎉

Amllel, Trendhim


Rated 5 out of 5 stars

Was delivered to Switzerland in two…

Was delivered to Switzerland in two days. Excellent quality, exactly what I wanted. Price is also excellent

Date of experience: 21 March 2024

Reply from Trendhim

Hallo Jean-Claude 😊

Diese großartige Bewertung bedeutet die Welt für uns! 🌍🤗 Ohne deine Unterstützung würden wir nicht da sein wo wir gerade sind, denn deine Zufriedenheit ist der Grund für unsere kontinuierliche, harte Arbeit.

Vielen Dank, dass du ein so großartiger Teil unserer Reise bist! 👣

Bis bald!
Gabriel, Trendhim


Rated 1 out of 5 stars

Extremely bad customer service/low quality products

Extremely bad customer service. In other countries I have lived and ordered I have to admit that my experience was different. Maybe my bad experience has to do with the fact that it’s Trendhim.at.
Anyway, the products are overpriced, I had bought one open heart watch and suddenly stopped working but they replaced it. But from that you can see the low quality (most of the products are made in China which isn’t necessarily bad but the quality is bad also). I ordered a necklase for a gift. Not only they delayed to send my parcel but there was an issue with my address while I had filled it properly so the Austrian Post after one week sent the order back. I contacted trendhim asap (minutes after the address problem status on the tracking system) and they told me that allegedly contacted DHL. The thing is that they could have called the Austrian Post ((something I did but I don’t speak German so the agents couldn’t help me) so to correct th address. But they didn’t . Therefore, I’d say overpriced low quality products, good marketing, bad customer service and please if yoy want to make a gift to someone either order one month before or go to a physical store as these guys are unreliable and their customer service don’t care.

Date of experience: 20 October 2022

Reply from Trendhim

Hello Michael, 😊


Thank you for taking the time to share your opinion. We sincerely apologize for the negative experience you had. 😔

Our customer service has contacted you, and we hope we have restored your trust in Trendhim. 💙

We remain available and wish you a great day. ☀️

Julius, Trendhim


Rated 5 out of 5 stars

I wrote my adress wrong and the package…

I wrote my adress wrong and the package was sent back to the company. I wrote them and they told me that they will send back again to me free of charge and gave me a 10 percent discount on my next purchase on their site. Even though it was totally my fault. Very nice and I receive the package with everything I ordered. Quality stuff and a quality service. Thank you all !

Date of experience: 05 October 2023

Reply from Trendhim

Hello Lionel 😊
This great review means the world to us! 🌍🤗 Without your support, we wouldn't be where we are right now because your satisfaction is the reason for our continued hard work.

Thank you for being such a great part of our journey! 👣

See you soon!
Nevila, Trendhim


Rated 5 out of 5 stars

Good quality , on time

Good quality , price ok, delivery on time

Date of experience: 21 September 2024

Reply from Trendhim

Hello Nicole 😊

Your 5-star review puts the biggest smile on our faces! 😄 It serves as a reminder of why we love what we do!

Here's to more stylish journeys ahead!🕺

Best regards,

Jan, Trendhim


Rated 5 out of 5 stars

Great customer service

The first order I made was not ideal. the item was damaged. But the whole after sales service was examplary: they were kind and efficient in finding a solution.

Date of experience: 06 May 2023

Reply from Trendhim

Hello Jessica, 😀
Thank you very much for your 5 stars🌟 We are delighted that you have discovered Trendhim and our collections of men’s accessories.
You are right: we love to please our customers, both through our products and our customer service. Thank you for providing proof 🥰
See you soon!
Daniel, Trendhim


Rated 5 out of 5 stars

Good Logistic

The orders are followed up by a team of top logistics to get them in short time to the client. Appreciated.

Date of experience: 11 February 2023

Reply from Trendhim

Hi Georg, 🤗
Thank you so much for all these beautiful stars and for taking the time to share your shopping experience 🛍
We will do everything to continue to deserve customers as great as you 🌟
See you soon!
Daniel, Trendhim