Great service
My plant took a little while to get to me, but was well worth the wait.
It's in very good condition and is flourishing.
Date of experience: 05 November 2024
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Reviews4.2
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Always brilliant with their plants and…
Always brilliant with their plants and seeds. Knowledgeable staff and great prices. Also the company always have a great selection to choose from
Date of experience: 01 November 2024
Hellebore Christmas Carole and double Ellen pink. Easy to order and good value for money
Easy to order and good value for money. Delivery doesn’t take long either. Plants were well packaged and very healthy. Can’t wait to see hellebores in flower. Would recommend.
Date of experience: 30 October 2024
I was very happy with my order when …
I was very happy with my order when it was received. The plugs had dried out a little but after a good soak they are picking up well. The bulbs look good but until they all come up I won't know. I am sure they will look smashing when they open out.
Date of experience: 01 November 2024
Good communication
Good communication. Fast delivery of good quality plants, the rest is up to us.
Date of experience: 04 November 2024
Arrived in good condition really quick…
Arrived in good condition really quick service. Would recommend this company for any plants.
Date of experience: 01 November 2024
Delivered on time.Well packed and…
Delivered on time.Well packed and arrived in perfect condition although Yodel is not my first choice of couriers!
Date of experience: 31 October 2024
The roses came as promised.
The roses came well packed and in good condition .I await the results next year. Further I look forward to ordering some perenials.
Date of experience: 31 October 2024
Good Quality & Prices
Great choice, good quality and prices together with prompt delivery.
Date of experience: 05 November 2024
Ordered and delivered within 5days good…
Ordered and delivered within 5days good service,plants oak healthy
Date of experience: 04 November 2024
Good quality plants
Good quality plants packed well no damage on delivery
Date of experience: 04 November 2024
Bit of a wait for delivery but all fine…
Bit of a wait for delivery but all fine in the end. Taking some time to plant up 360 bulbs. Had to fetch more compost today. All fun though and will look nice come Spring.
Date of experience: 04 November 2024
Poor Delivery
Parcel was left outside in car park and found by a resident. I had no idea delivery had been attempted and I was at home.
Date of experience: 31 October 2024
Reply from YouGarden
Oh no, I'm so very sorry to hear that. Thank you to the kind resident who brought it safely to you. I appreciate why you've left 1 star for us, but it's such a shame as this is completely down to Yodel - who you may wish to leave direct feedback for. I do hope that you will very much enjoy the roses you chose and trust they were in nursery fresh condition in spite of the driver's lack of care. Emma.
I bought a pack of 60 Tate a Tate bulbs…
I bought a pack of 60 Tate a Tate bulbs free just paid postage delivery was on time what a great bargain
Date of experience: 01 November 2024
Great experience once again
Never been disappointed. All well packed, as usual, and arrived safely on time, as scheduled.
Date of experience: 01 November 2024
Excellent Plants…
I've used You Garden for 3 years now and the plants are always excellent. They are boxed very well for delivery too.
Date of experience: 07 November 2024
The Hellebores arrived well packed and…
The Hellebores arrived well packed and in good condition. Thank you
Date of experience: 04 November 2024
Good quality plants
Plants arrived in very good condition. Ordered Primrose bonelli. Nice size too.
Arrived in the time advised.
Date of experience: 31 October 2024
Trusted Gardening Supplier
I have used this company several times.
The plants and bulbs have always been good quality and delivred promptly.
Date of experience: 01 November 2024
I will never use You Garden again.My plants were supposed to arrive in…
My plants were supposed to arrive in 3-5 days. I got them 15 days later no email nothing. I tried to cancel but was told they were on their way. The argument was very suspicious.
Date of experience: 31 October 2024
Reply from YouGarden
I'm sorry to hear that you were unhappy with time taken to dispatch on this occasion, where we had a short stock gap on the pansies. Unfortunately when you contacted us to cancel, they were already in dispatch so this wasn't possible. We trust they were since safely delivered and hope you're now enjoying the plants. But if there was any quality issue you have the reassurance of our full 30 day guarantee should you need to contact Customer Services via cs@yougarden.com email address. Or if unplanted and there's no quality issue, we accept returns in saleable condition for refund if you'd rather send them back (at your own postage cost) as another option. Emma.