Best Chatbots Software - Page 26
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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The most advanced and accurate symptom checker for triage and decision-making support.
- 100% Enterprise
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Message.Help is a convenient tool for sales and customer communication in messaging apps. Assign chats to managers, track response times, monitor customer satisfaction, and get detailed sales analytic
- 100% Small-Business
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Metanoz AI is a virtual chatbot solution designed to offer problem-solving services to individuals, entrepreneurs, and businesses. Our team of experts and specialists is dedicated to providing accurat
- 100% Mid-Market
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MissNoCalls.com is an innovative AI-powered voice bot solutions provider. We specialize in helping businesses streamline their communication processes by ensuring that no important call goes unanswere
- 100% Small-Business
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Molin is a ChatGPT-powered AI Agent that helps customers buy faster while reducing your customer support workload. Molin AI takes customer support for online stores and general websites to a whole
- 75% Small-Business
- 19% Mid-Market
47 Twitter followers
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The AI writing assistant, helps you and your team overcome creative obstacles and produce incredible, original content at 10 times the speed. Use Moly to write blog posts, marketing content, emails, a
- 100% Small-Business
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Create Facebook Messenger Bots, SMS marketing and Chat Funnel For Business With Just A Few Clicks. Leverage the Facebook Messenger for more Sales, Brand Awareness, Support and Better User experience.
- 100% Small-Business
- Overview
- User Satisfaction
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myLIBRO is the first full-service library app that integrates with public libraries’ ILS systems to enable patrons to search & reserve materials from their personal mobile device for contactless p
- 100% Mid-Market
175 Twitter followers
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Neople provides AI virtual employees. A Neople works in whatever platform you use, functioning just like a real employee trained on your company's information. With Neople, your support team can answe
- 50% Enterprise
- 50% Mid-Market
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NexC uses conversational AI in order to provide a unique user experience that uplifts the relationship between customers and retailers and so improve the retailers performance. NexC is a virtual expe
- 100% Small-Business
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A Conversational AI tool that is great for learning and education. So simple that ANYBODY can use it. It's as instant as a cup of noodles!
- 100% Enterprise
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- User Satisfaction
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Ochatbot is a Free AI chatbot for eCommerce, support and lead generation. It has advanced eCommerce features with abandoned cart, order status, adding to cart inside the chat window and more. It autom
- 100% Small-Business
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Optiwe is an AI-powered messaging platform that helps businesses increase sales and automate customer service across multiple channels, including WhatsApp and Instagram. Its customizable chatbots, mul
- 100% Mid-Market
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ORAI is an advanced conversational AI platform that engages customers and offers actionable insights to businesses to create more personalised, richer experiences day and night. We help you obtain Wha
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
PageBot is a GPT-powered chatbot that offers a range of features to enhance customer service on your website. Some of its key features include: 1. Engaging, Instant and pleasant conversations: PageBo
- 100% Enterprise