Best Chatbots Software - Page 28
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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The modern standard for secure, anonymous incident reporting and end-to-end case management. Designed by psychologists to make it easier to speak up and investigate wrongdoing at work.
- 75% Small-Business
- 25% Mid-Market
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Spryngtime is building ChatGPT for support teams. We help support teams implement support bots that understand all your business' knowledge, answers customer questions, and does tasks like refunds/can
- 100% Small-Business
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Stobee for messaging and automation. Stobee is a technology partner for businesses looking to improve their communication and streamline their processes, with its messaging and automation services des
- 100% Small-Business
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Supsis – Omnichannel Live Support, Chatbot, and AI-Powered Customer Communication Platform Supsis is a comprehensive customer communication platform that unifies all conversations from your website
- 67% Small-Business
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Target First is the Conversational Platform that connects the company with its customers. Connected to ChatGPT, it’s No Code and very easy to use. Effortlessly, you connect ChatGPT to the content of y
- 100% Mid-Market
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Tars Prime is an assistant tool that provides customer service chatbots for websites, improving your customer service capabilities.
- 100% Enterprise
752 Twitter followers
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Telegram bots offer numerous benefits and versatile usage to Web3 and Crypto users. These bots can provide 24/7 customer support, streamline e-commerce transactions, and efficiently distribute content
- 67% Small-Business
- 33% Mid-Market
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A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, autom
- 100% Enterprise
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- User Satisfaction
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At Thinkstack, we believe AI should make conversations easier, not harder. Our tool empowers you to quickly build AI-powered chatbots that feel like real conversations. With thinkstack, you can: • A
- 100% Small-Business
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No-code automation platform for customer support and lead generation. AI powered, our smart virtual agents solve or triage your customers' queries dynamically.
- 100% Mid-Market
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- User Satisfaction
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Abby is an avatar that uses artificial intelligence, natural language, and speech recognition to engage customers.
- 50% Mid-Market
- 50% Small-Business
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- User Satisfaction
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Vobo.AI is a VoiceBot SAAS Platform for Alexa and Google Assistant.
- 100% Enterprise
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- User Satisfaction
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VOICEplug AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations
- 67% Small-Business
- 33% Enterprise
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Automate Conversations with Artificial Intelligence
- 100% Enterprise
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The powerful Chatbot Engagement Platform that blends AI Chatbots with Human Connection. WeConnect.chat, an intuitive customer engagement platform that helps businesses improve customer support, lead g
- 100% Small-Business
5 Twitter followers