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Best Application Performance Monitoring (APM) Tools

Tian Lin
TL
Researched and written by Tian Lin

This page was last updated on June 9th, 2025

Application performance monitoring (APM) tools allow users to monitor and track the performance of particular software or web applications to identify and solve any performance issues that may arise. These solutions provide performance metrics for applications, with specific insights into the statistics such as the amount of transactions processed by the application or the response time to process such transactions. APM products form a baseline for these metrics and monitor the applications for any variance from the baseline. The metrics are displayed in a variety of data visualizations for easy conceptualization of the overall performance. They are very commonly used by application administrators to manage web applications in hopes to discover possible reasons for delays in response time. With the ability to identify and fix any performance issues, businesses can provide an optimal user experience. Some APM solutions may offer similar functionality to database management systems and network monitoring solutions.

To qualify for inclusion in the Application Performance Monitoring category, a product must:

Monitor and track the performance and response time of software or web applications
Create a baseline of performance metrics and alert administrators when performance varies
Provide visual data for users to better understand the performance metrics
Assist in remedying any application performance issues
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Best Application Performance Monitoring (APM) Tools At A Glance

Leader:
Highest Performer:
Easiest to Use:
Best Free Software:
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Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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212 Listings in Application Performance Monitoring (APM) Available
(671)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Application Performance Monitoring (APM) software
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Monitoring
    80
    Real-time Monitoring
    69
    Features
    61
    Integrations
    56
    Cons
    Expensive
    65
    Pricing Issues
    54
    Cost
    47
    Learning Curve
    46
    Complexity
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.3
    Second by Second Metrics
    Average: 8.3
    8.0
    Root Cause Analysis (RCA)
    Average: 8.3
    8.5
    Real User Monitoring (RUM)
    Average: 8.3
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,024 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Monitoring
80
Real-time Monitoring
69
Features
61
Integrations
56
Cons
Expensive
65
Pricing Issues
54
Cost
47
Learning Curve
46
Complexity
37
Datadog features and usability ratings that predict user satisfaction
8.3
Second by Second Metrics
Average: 8.3
8.0
Root Cause Analysis (RCA)
Average: 8.3
8.5
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,431 Twitter followers
LinkedIn® Page
www.linkedin.com
10,024 employees on LinkedIn®
(422)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Monitoring
    76
    Real-time Monitoring
    73
    Monitoring Capabilities
    59
    Customer Support
    42
    Cons
    Expensive
    32
    User Interface Issues
    28
    Missing Features
    26
    Pricing Issues
    24
    Difficult Learning
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.4
    Second by Second Metrics
    Average: 8.3
    8.1
    Root Cause Analysis (RCA)
    Average: 8.3
    8.3
    Real User Monitoring (RUM)
    Average: 8.3
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    714,504 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Monitoring
76
Real-time Monitoring
73
Monitoring Capabilities
59
Customer Support
42
Cons
Expensive
32
User Interface Issues
28
Missing Features
26
Pricing Issues
24
Difficult Learning
23
IBM Instana features and usability ratings that predict user satisfaction
8.4
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.3
8.3
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
714,504 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®

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(1,341)4.5 out of 5
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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    36
    Ease of Use
    34
    Monitoring
    32
    Analytics
    30
    Features
    29
    Cons
    Learning Curve
    29
    Learning Difficulty
    21
    Expensive
    19
    Complex Configuration
    17
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.1
    Second by Second Metrics
    Average: 8.3
    8.1
    Root Cause Analysis (RCA)
    Average: 8.3
    8.6
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,668 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
36
Ease of Use
34
Monitoring
32
Analytics
30
Features
29
Cons
Learning Curve
29
Learning Difficulty
21
Expensive
19
Complex Configuration
17
Complexity
13
Dynatrace features and usability ratings that predict user satisfaction
8.1
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.3
8.6
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,716 Twitter followers
LinkedIn® Page
www.linkedin.com
5,668 employees on LinkedIn®
(2,189)4.6 out of 5
2nd Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    413
    Ease of Use
    325
    User Insights
    227
    Recording
    208
    User Behavior Tracking
    207
    Cons
    Session Management
    165
    Expensive
    80
    Filtering Issues
    80
    Missing Features
    77
    Search Difficulty
    75
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    8.2
    Second by Second Metrics
    Average: 8.3
    8.2
    Root Cause Analysis (RCA)
    Average: 8.3
    8.7
    Real User Monitoring (RUM)
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    534 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
413
Ease of Use
325
User Insights
227
Recording
208
User Behavior Tracking
207
Cons
Session Management
165
Expensive
80
Filtering Issues
80
Missing Features
77
Search Difficulty
75
LogRocket features and usability ratings that predict user satisfaction
8.2
Second by Second Metrics
Average: 8.3
8.2
Root Cause Analysis (RCA)
Average: 8.3
8.7
Real User Monitoring (RUM)
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,960 Twitter followers
LinkedIn® Page
www.linkedin.com
534 employees on LinkedIn®
(538)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Real-time Monitoring
    49
    Monitoring
    40
    Insights
    38
    User Interface
    32
    Cons
    Expensive
    35
    Pricing Issues
    29
    Complex Setup
    14
    Learning Curve
    14
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • New Relic features and usability ratings that predict user satisfaction
    8.4
    Second by Second Metrics
    Average: 8.3
    8.5
    Root Cause Analysis (RCA)
    Average: 8.3
    8.4
    Real User Monitoring (RUM)
    Average: 8.3
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    67,432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,986 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Real-time Monitoring
49
Monitoring
40
Insights
38
User Interface
32
Cons
Expensive
35
Pricing Issues
29
Complex Setup
14
Learning Curve
14
Limited Features
12
New Relic features and usability ratings that predict user satisfaction
8.4
Second by Second Metrics
Average: 8.3
8.5
Root Cause Analysis (RCA)
Average: 8.3
8.4
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
67,432 Twitter followers
LinkedIn® Page
www.linkedin.com
2,986 employees on LinkedIn®
(52)4.6 out of 5
12th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

    Users
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 48% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rakuten SixthSense Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    30
    Ease of Use
    28
    Monitoring Capabilities
    20
    Customer Support
    18
    Real-time Monitoring
    17
    Cons
    Inefficient Alert System
    7
    Insufficient Information
    7
    System Improvement
    7
    Alert Issues
    6
    Ineffective Alerting System
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
    9.0
    Second by Second Metrics
    Average: 8.3
    9.0
    Root Cause Analysis (RCA)
    Average: 8.3
    9.1
    Real User Monitoring (RUM)
    Average: 8.3
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
    Ownership
    TYO: 4755
Product Description
How are these determined?Information
This description is provided by the seller.

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

Users
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 48% Enterprise
  • 37% Mid-Market
Rakuten SixthSense Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
30
Ease of Use
28
Monitoring Capabilities
20
Customer Support
18
Real-time Monitoring
17
Cons
Inefficient Alert System
7
Insufficient Information
7
System Improvement
7
Alert Issues
6
Ineffective Alerting System
6
Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
9.0
Second by Second Metrics
Average: 8.3
9.0
Root Cause Analysis (RCA)
Average: 8.3
9.1
Real User Monitoring (RUM)
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Year Founded
2016
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Ownership
TYO: 4755
(93)4.4 out of 5
View top Consulting Services for Google Cloud Console
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, dat

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Cloud Console Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    User Interface
    3
    Cost Reduction
    2
    Dashboard Quality
    2
    Navigation Ease
    2
    Cons
    Learning Difficulty
    3
    Slow Loading
    2
    Slow Performance
    2
    Complexity Issues
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud Console features and usability ratings that predict user satisfaction
    8.0
    Second by Second Metrics
    Average: 8.3
    8.4
    Root Cause Analysis (RCA)
    Average: 8.3
    8.1
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,731,192 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    316,397 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, dat

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 38% Mid-Market
Google Cloud Console Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
User Interface
3
Cost Reduction
2
Dashboard Quality
2
Navigation Ease
2
Cons
Learning Difficulty
3
Slow Loading
2
Slow Performance
2
Complexity Issues
1
Difficult Learning
1
Google Cloud Console features and usability ratings that predict user satisfaction
8.0
Second by Second Metrics
Average: 8.3
8.4
Root Cause Analysis (RCA)
Average: 8.3
8.1
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,731,192 Twitter followers
LinkedIn® Page
www.linkedin.com
316,397 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(328)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:$1.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coralogix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    86
    Log Management
    76
    Customer Support
    72
    User Interface
    63
    Features
    59
    Cons
    Missing Features
    34
    Learning Curve
    28
    Difficult Learning
    26
    Learning Difficulty
    24
    Poor UI
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coralogix features and usability ratings that predict user satisfaction
    8.5
    Second by Second Metrics
    Average: 8.3
    8.3
    Root Cause Analysis (RCA)
    Average: 8.3
    8.0
    Real User Monitoring (RUM)
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coralogix
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @Coralogix
    4,084 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    535 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 33% Enterprise
Coralogix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
86
Log Management
76
Customer Support
72
User Interface
63
Features
59
Cons
Missing Features
34
Learning Curve
28
Difficult Learning
26
Learning Difficulty
24
Poor UI
22
Coralogix features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
8.3
Root Cause Analysis (RCA)
Average: 8.3
8.0
Real User Monitoring (RUM)
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Coralogix
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@Coralogix
4,084 Twitter followers
LinkedIn® Page
www.linkedin.com
535 employees on LinkedIn®
(302)4.8 out of 5
1st Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Better Stack is a radically better observability tool. It helps engineers ship higher-quality software faster and be the hero of their engineering teams.

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Better Stack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Easy Setup
    69
    User Interface
    52
    Log Management
    40
    Setup Ease
    39
    Cons
    Expensive
    17
    Missing Features
    14
    Log Management
    12
    Pricing Issues
    11
    Complex Configuration
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Better Stack features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    San Francisco, CA
    Twitter
    @BetterStackHQ
    9,362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Better Stack is a radically better observability tool. It helps engineers ship higher-quality software faster and be the hero of their engineering teams.

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
Better Stack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Easy Setup
69
User Interface
52
Log Management
40
Setup Ease
39
Cons
Expensive
17
Missing Features
14
Log Management
12
Pricing Issues
11
Complex Configuration
10
Better Stack features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.6
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2021
HQ Location
San Francisco, CA
Twitter
@BetterStackHQ
9,362 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
(148)4.5 out of 5
8th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:$345 For 10 devices
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine OpManager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    67
    Ease of Use
    62
    Real-time Monitoring
    51
    Network Monitoring
    40
    Easy Monitoring
    31
    Cons
    Missing Features
    19
    Lack of Features
    14
    Poor Customer Support
    13
    Device Limitations
    11
    Expensive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine OpManager features and usability ratings that predict user satisfaction
    7.7
    Second by Second Metrics
    Average: 8.3
    8.0
    Root Cause Analysis (RCA)
    Average: 8.3
    7.6
    Real User Monitoring (RUM)
    Average: 8.3
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Mid-Market
  • 32% Enterprise
ManageEngine OpManager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
67
Ease of Use
62
Real-time Monitoring
51
Network Monitoring
40
Easy Monitoring
31
Cons
Missing Features
19
Lack of Features
14
Poor Customer Support
13
Device Limitations
11
Expensive
11
ManageEngine OpManager features and usability ratings that predict user satisfaction
7.7
Second by Second Metrics
Average: 8.3
8.0
Root Cause Analysis (RCA)
Average: 8.3
7.6
Real User Monitoring (RUM)
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 44% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Applications Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    20
    Monitoring Capabilities
    16
    Ease of Use
    12
    Real-time Monitoring
    12
    Monitoring Ease
    11
    Cons
    Limited Features
    7
    Feature Limitations
    5
    Complexity
    4
    Insufficient Knowledge
    4
    Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Applications Manager features and usability ratings that predict user satisfaction
    9.2
    Second by Second Metrics
    Average: 8.3
    9.3
    Root Cause Analysis (RCA)
    Average: 8.3
    9.3
    Real User Monitoring (RUM)
    Average: 8.3
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 44% Enterprise
ManageEngine Applications Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
20
Monitoring Capabilities
16
Ease of Use
12
Real-time Monitoring
12
Monitoring Ease
11
Cons
Limited Features
7
Feature Limitations
5
Complexity
4
Insufficient Knowledge
4
Learning Curve
4
ManageEngine Applications Manager features and usability ratings that predict user satisfaction
9.2
Second by Second Metrics
Average: 8.3
9.3
Root Cause Analysis (RCA)
Average: 8.3
9.3
Real User Monitoring (RUM)
Average: 8.3
9.3
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splunk Synthetic Monitoring helps you measure and improve uptime and performance for your critical apps and services. Splunk Synthetic Monitoring offers best-in class web performance optimization to d

    Users
    No information available
    Industries
    • Computer & Network Security
    Market Segment
    • 48% Enterprise
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk Synthetic Monitoring Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Support
    1
    Customer Understanding
    1
    Ease of Learning
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk Synthetic Monitoring features and usability ratings that predict user satisfaction
    8.5
    Second by Second Metrics
    Average: 8.3
    8.3
    Root Cause Analysis (RCA)
    Average: 8.3
    8.2
    Real User Monitoring (RUM)
    Average: 8.3
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    729,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,148 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Splunk Synthetic Monitoring helps you measure and improve uptime and performance for your critical apps and services. Splunk Synthetic Monitoring offers best-in class web performance optimization to d

Users
No information available
Industries
  • Computer & Network Security
Market Segment
  • 48% Enterprise
  • 40% Small-Business
Splunk Synthetic Monitoring Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Support
1
Customer Understanding
1
Ease of Learning
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
Splunk Synthetic Monitoring features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
8.3
Root Cause Analysis (RCA)
Average: 8.3
8.2
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
729,715 Twitter followers
LinkedIn® Page
www.linkedin.com
95,148 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    132
    Ease of Use
    127
    Real-time Monitoring
    106
    Monitoring Services
    104
    Monitoring Features
    98
    Cons
    Alert Issues
    37
    Missing Features
    36
    Learning Curve
    35
    Expensive
    28
    Complex Configuration
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.6
    Second by Second Metrics
    Average: 8.3
    8.6
    Root Cause Analysis (RCA)
    Average: 8.3
    8.7
    Real User Monitoring (RUM)
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
132
Ease of Use
127
Real-time Monitoring
106
Monitoring Services
104
Monitoring Features
98
Cons
Alert Issues
37
Missing Features
36
Learning Curve
35
Expensive
28
Complex Configuration
27
Site24x7 features and usability ratings that predict user satisfaction
8.6
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.3
8.7
Real User Monitoring (RUM)
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
(599)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2014 and headquartered in Oakland, California, LaunchDarkly serves over 5,500 enterprises, including a quarter of the Fortune 500. As the industry’s leading end-to-end feature management pl

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LaunchDarkly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    248
    Feature Flags
    230
    Features
    118
    Easy Setup
    89
    Easy Integrations
    76
    Cons
    Feature Flags Issues
    77
    Feature Flags Management
    64
    Poor UI
    52
    Complex Features
    46
    Confusing Interface
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LaunchDarkly features and usability ratings that predict user satisfaction
    10.0
    Second by Second Metrics
    Average: 8.3
    9.4
    Root Cause Analysis (RCA)
    Average: 8.3
    10.0
    Real User Monitoring (RUM)
    Average: 8.3
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Oakland, CA
    Twitter
    @LaunchDarkly
    5,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    573 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2014 and headquartered in Oakland, California, LaunchDarkly serves over 5,500 enterprises, including a quarter of the Fortune 500. As the industry’s leading end-to-end feature management pl

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
LaunchDarkly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
248
Feature Flags
230
Features
118
Easy Setup
89
Easy Integrations
76
Cons
Feature Flags Issues
77
Feature Flags Management
64
Poor UI
52
Complex Features
46
Confusing Interface
45
LaunchDarkly features and usability ratings that predict user satisfaction
10.0
Second by Second Metrics
Average: 8.3
9.4
Root Cause Analysis (RCA)
Average: 8.3
10.0
Real User Monitoring (RUM)
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2014
HQ Location
Oakland, CA
Twitter
@LaunchDarkly
5,534 Twitter followers
LinkedIn® Page
www.linkedin.com
573 employees on LinkedIn®
(227)4.6 out of 5
4th Easiest To Use in Application Performance Monitoring (APM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 49% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    142
    Ease of Use
    121
    Real-time Monitoring
    97
    Flexibility
    65
    Network Monitoring
    62
    Cons
    Learning Curve
    48
    Complex Setup
    33
    Learning Difficulty
    33
    Difficult Learning
    29
    Complex Configuration
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.1
    Second by Second Metrics
    Average: 8.3
    9.0
    Root Cause Analysis (RCA)
    Average: 8.3
    8.8
    Real User Monitoring (RUM)
    Average: 8.3
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,545 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 49% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
142
Ease of Use
121
Real-time Monitoring
97
Flexibility
65
Network Monitoring
62
Cons
Learning Curve
48
Complex Setup
33
Learning Difficulty
33
Difficult Learning
29
Complex Configuration
28
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Second by Second Metrics
Average: 8.3
9.0
Root Cause Analysis (RCA)
Average: 8.3
8.8
Real User Monitoring (RUM)
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,545 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

Learn More About Application Performance Monitoring (APM) Tools

What is Application Performance Monitoring (APM) Software?

Application performance monitoring (APM) software allows users to consistently track performance metrics for mobile, web-based, and desktop applications in real time. These metrics can be displayed as reports or on a visual dashboard. Baseline performance metrics can be customized to meet the minimum requirements of maintaining uptime and performance of applications.

APM software helps identify failures or slowdowns within the overall application topology (the way all components supporting an application are connected). When applications are only as strong as their weakest topological component, identifying and bolstering that component is paramount to optimal function. Root-cause analysis (RCA)—the process of determining and fixing the underlying cause of an issue—becomes simpler when APM software reveals the exact failure points, which yields a quicker return to normal function.

End-to-end visibility is another vital component of APM software. Solutions should be able to track full transactions regardless of where components are hosted, so buyers should consider infrastructure needs on this front. Smaller companies generally require only a few servers and databases, and therefore relatively small-scale monitoring and shorter transactions. Conversely, larger enterprise companies tend to have numerous, complex production environments, vast databases, and longer transactional chains. These larger companies require a high volume of virtual servers and services to perform all these tasks efficiently. More powerful APM solutions are designed to scan and monitor on a greater scale.

Scalability should be an important consideration when choosing an APM solution. Whether a company’s requirements are vast or small, an APM solution exists to meet the buyer’s needs. Basic solutions are better suited for monitoring one or a few applications, but should a large number of applications need monitoring, companies should consider APM software that can scale while maintaining high performance. Companies planning on developing while growing should especially consider scalable APM software that can keep up with expanding infrastructure needs.

What Types of Application Performance Monitoring (APM) Software Exist?

Modular APM solutions

Modular APM products—sold function by function, as opposed to as a full package—allow buyers to select exactly the functionalities necessary for their company when purchasing, such as database analysis, web transaction trailing, or network forensics. This is highly beneficial to smaller companies that might not need extensive features. For growing companies, modular APM solutions are particularly beneficial, as new features can be added piecemeal during the growth process. 

All-in-one APM solutions

All-in-one solutions, by contrast, tend to be more beneficial for larger companies, as all the features are available in one package. All-in-one APM solutions tend to be feature-heavy and can be expensive, so acquiring a solution that overperforms might lead to fiscal waste.

Open-source APM solutions

Open-source products often have a lower price point than proprietary software and may even be free. These options may be better for smaller businesses that do not need expansive, feature-rich products. Most open-source products have small or no support staff behind them, so buyers should make sure that they have a good in-house development team when implementing one. 

Proprietary APM solutions

Proprietary software, while more expensive than open-source software, is often more powerful and robust in its performance. These products tend to have stronger, larger support structures in place for implementation and long-term use. Buyers should be cautious that they don’t spend more for a brand name than the functions they need when selecting a proprietary solution. 

What are the Common Features of Application Performance Monitoring (APM) Software?

The following are some core features within APM software that can help users interpret data, manage key alerts, and more:

Metric dashboard: A metric dashboard is an easily digestible, graphical representation of current functionality data. This can include response time meters, use load charting, or other key data. 

Alerting: APM software’s alerting features give users an immediate warning when performance dips below baselines. The software can email teams automatically, show heads-up desktop notifications, or even automate text notifications to key engineers and management.

Comprehensive tracking: Comprehensive tracking refers to the ability to follow all applications, regardless of where they are hosted. Users can optimize hosting options without worrying about lost information by following their cloud application infrastructure in real time, side by side with their local infrastructure.

Transaction and topology analysis: Transaction and topology analysis allows users to present details for every step of a transaction. With end-to-end visibility, there are no secrets about any application functionality at any step. Users can make informed decisions about optimizing functionality with comprehensive data.

What are the Benefits of Application Performance Monitoring (APM) Software?

Improve application performance: Nothing creates more technological headaches than applications that function suboptimally. APM solutions reduce the strain on a system with immediate alerts when performance dips below a certain threshold, allowing companies to address problems as they happen.

Increase consumer satisfaction: A quick turnaround on functionality issues leads to happier consumers. APM solutions assist in identifying stress points and bottlenecks within application topology to focus on troubleshooting exactly where it is needed.

Save money: Application downtime can be costly, both in the time lost to product or service provision and in the resources needed to resolve it. APM solutions help create an environment for applications to run optimally, thereby improving reliability and helping drive customer acquisition and retainment.

Who Uses Application Performance Monitoring (APM) Software?

IT administrators: IT administrators use APM software to monitor their company’s applications and ensure overall system health and performance. APM software is an essential part of an IT professional’s arsenal for managing their company’s digital assets to address performance issues as they arise, and maintain consistency. 

Developers: Developers use APM software to keep a pulse on their developed applications and ensure a consistent, quality experience for the end user. By utilizing APM tools, developers can compare performance against desired benchmarks and effectively begin the remediation process when performance issues arise.

Software Related to Application Performance Monitoring (APM) Software

Related solutions that can be used together with APM software include:

Network monitoring software: Network monitoring software tracks the overall performance of a computer network. APM software can reveal bottlenecks and network-side issues with application performance, at which point network monitoring would take over to provide further details on any issues.

Data center infrastructure management (DCIM) software: DCIM software is used to manage, organize, and monitor the components of a data center. If a user’s APM software reveals failures or slowdowns in retrieving data from their own data center, DCIM software may provide insights on where those failures are.

Log analysis software: Log analysis software helps enable the documentation of application log files for records and analytics. Once APM software identifies a problem location, log analysis software takes over in breaking down activity line by line at that location.

Challenges with Application Performance Monitoring (APM) Software

Software solutions can come with their own set of challenges. 

Programming language incompatibility: It is essential that the chosen APM solution supports the users’ application’s programming language (e.g., Ruby, Java, C#, Python). Otherwise, the solution will not be able to monitor their application. The same consideration should go into selection based upon the language used by the company’s servers. Most solutions will support both Windows and Linux, but buyers should keep in mind the type of Linux environment their organization uses (e.g., Ubuntu, CentOS, and RedHat Enterprise Linux) when selecting an appropriate APM solution. If the Linux environment type is not compatible with a solution, then the solution will not be able to monitor it.

Variable configuration requirements: While some APM solutions require little setup effort, others will need more extensive configuration before monitoring can begin. Configuration can be a challenging process, so finding products that need very little or no configuration to monitor the applications can be a great benefit. APM solutions that do not require configuration have the ability to map the user’s technology to find out how their environments connect and ultimately what makes their applications work.

Which Companies Should Buy Application Performance Monitoring (APM) Software?

A business’s application developers, system engineers, and teams that regularly monitor their company’s application infrastructure benefit greatly from APM solutions. Here are a few industry examples of APM software at work:

Health care providers: Technological uptime and performance are imperative when the goal is improving the customer’s health. APM solutions allow providers to monitor their application performance in real time, which helps catch and prevent downtimes before they affect patients. Full topological and transactional visibility provided by APM software greatly improves RCA time and helps providers to continue giving quality patient care despite technological hiccups.

Online retail businesses: If web purchases drive a majority of the company’s revenue, optimal website and web application performance is critical. Continual monitoring helps businesses not only avoid overloads but also understand their standard traffic patterns. This can then be utilized to predict the optimal allocation of resources for site growth.

Multiplayer game development companies: Most online multiplayer game applications are run either directly through a platform or from a company’s centralized launcher. While the applications themselves are installed locally on an end user’s device, their transactional data—and thus, a player’s ability to interact with other players in-game—is dictated by the game developer’s infrastructure. APM software can help developers deliver a smooth online experience to their player base and maintain consistent quality and ease of use. 

How to Buy Application Performance Monitoring (APM) Software

Requirements Gathering (RFI/RFP) for Application Performance Monitoring (APM) Software 

Whether a company is looking for their first APM software tool or wanting to replace an existing one, g2.com can help find the best tool.

The company’s needs when searching for APM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring and improving performance for transactions within their applications. Buyers should make a ranked list of the APM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit.

Prioritizing the desired feature set can help narrow down the potential pool of APM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best APM product for the business.

Compare Application Performance Monitoring (APM) Software Products

Create a long list

Buyers should start with a large pool of APM software vendors. Keeping the desired must-have features in mind, it is important that buyers perform consistent inquiries during demos by which they can effectively compare the pros and cons of each software solution. 

Create a short list

It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five product list. From there, buyers can compare pricing and features to determine the best fit.

Conduct demos

As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to remediation within the APM tool. 

Selection of Application Performance Monitoring (APM) Software

Choose a selection team

Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the APM software selection process. Larger companies may include individual team members to fill roles such as project manager, decision maker, system owner, and IT professionals and developers who will be working with the software most closely. Smaller companies with fewer employees might overlap roles. 

Negotiation

Many companies offer full monitoring platforms that go beyond APM to include network monitoring, infrastructure monitoring, and more. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them in order to get the best price. For example, a vendor’s pricing page where APM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise. 

Final decision

After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the APM software of choice integrates well with an IT administrator’s systems setup or a developers’ day-to-day work. If the APM tool is well liked and well utilized, the buyer can take that as a sign that their selection is the right one. If not, reevaluation of the options may be necessary.