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Best Email Tracking Software

Julie Jung
JJ
Researched and written by Julie Jung

Email tracking software allows users to track emails and collect analytics such as email open rates, the volume of clicks on links in emails, and the number of downloads of email attachments. Email tracking solutions utilize certain features, such as web beacons or read-receipts, to enable users to monitor the email delivery to their intended recipients. Organizations frequently use email tracking software within their sales and marketing departments to identify optimal engagement points and improve communications with prospective customers. The best email tracking software and the analytics they provide are used to evaluate and improve sales and marketing messaging to maximize the potential for prospect engagement. Email tracking software integrates directly with email platforms and is often implemented as an addition to complementary sales and marketing products, such as CRM software and email marketing software products, to form a complete sales force automation system.

To qualify for inclusion in the Email Tracking category, a product must:

Integrate with email platforms so that users can create, manage, send, schedule, and track inbound and outbound emails
Enable users to schedule emails according to a diverse range of factors such as time constraints, geographic distribution of prospects, and prospect status
Notify users when various actions (e.g., email opened, reply sent, attachment downloaded) are performed by the recipient
Allow users to categorize inbound and outbound email communications according to tags, lists, and sales priority
Deliver analytics on basic and advanced email use information to understand how emails are received
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Best Email Tracking Software At A Glance

Leader:
Salesforce Sales Cloud
Salesforce Sales Cloud
Highest Performer:
Substrata
Substrata
Easiest to Use:
Close
Close
Top Trending:
Instantly
Instantly
Best Free Software:
HubSpot Sales Hub
HubSpot Sales Hub
Show LessShow More
Easiest to Use:
Close
Close
Top Trending:
Instantly
Instantly
Best Free Software:
HubSpot Sales Hub
HubSpot Sales Hub

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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171 Listings in Email Tracking Available
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Salesforce Sales Cloud
(24,755)4.4 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Sales Cloud
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DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that offers seamless integration with other Salesforce clouds, allowing for easy synchronization of contacts and leads, and the creation of outbound campaigns.
    • Users like the platform's flexibility, allowing for customization to fit individual needs, its ability to consolidate all customer data into one place, and its integration capabilities with other tools and platforms.
    • Reviewers mentioned a steep learning curve when first setting up Salesforce Sales Cloud, the interface not being very intuitive for new users, and the system becoming cluttered and slow with too many fields, reports, or integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,633
    Features
    2,403
    Lead Management
    1,533
    Customizability
    1,321
    Customization
    1,288
    Cons
    Learning Curve
    1,304
    Limitations
    932
    Missing Features
    865
    Expensive
    838
    Limited Features
    825
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.4
    Email Categorization
    Average: 8.5
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    585,348 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that offers seamless integration with other Salesforce clouds, allowing for easy synchronization of contacts and leads, and the creation of outbound campaigns.
  • Users like the platform's flexibility, allowing for customization to fit individual needs, its ability to consolidate all customer data into one place, and its integration capabilities with other tools and platforms.
  • Reviewers mentioned a steep learning curve when first setting up Salesforce Sales Cloud, the interface not being very intuitive for new users, and the system becoming cluttered and slow with too many fields, reports, or integrations.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,633
Features
2,403
Lead Management
1,533
Customizability
1,321
Customization
1,288
Cons
Learning Curve
1,304
Limitations
932
Missing Features
865
Expensive
838
Limited Features
825
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.4
Email Categorization
Average: 8.5
8.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
585,348 Twitter followers
LinkedIn® Page
www.linkedin.com
84,574 employees on LinkedIn®
HubSpot Sales Hub
(13,130)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Sales Hub
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a sales management tool that provides features such as automation, email tracking, reminders, and detailed analytics for data-driven decision making.
    • Reviewers like the user-friendly interface, the seamless integration with other tools, the time-saving automation features, and the detailed analytics that provide visibility into pipelines and help make data-driven decisions.
    • Reviewers mentioned that advanced customization sometimes requires workarounds or additional setup time, the platform can become expensive as the team grows and additional features are needed, and some advanced reporting options are locked behind higher-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,286
    Features
    769
    Helpful
    602
    Lead Management
    596
    Intuitive
    573
    Cons
    Missing Features
    467
    Learning Curve
    409
    Limited Features
    404
    Expensive
    279
    Limited Customization
    274
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    796,443 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,242 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Business Development Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a sales management tool that provides features such as automation, email tracking, reminders, and detailed analytics for data-driven decision making.
  • Reviewers like the user-friendly interface, the seamless integration with other tools, the time-saving automation features, and the detailed analytics that provide visibility into pipelines and help make data-driven decisions.
  • Reviewers mentioned that advanced customization sometimes requires workarounds or additional setup time, the platform can become expensive as the team grows and additional features are needed, and some advanced reporting options are locked behind higher-tier plans.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,286
Features
769
Helpful
602
Lead Management
596
Intuitive
573
Cons
Missing Features
467
Learning Curve
409
Limited Features
404
Expensive
279
Limited Customization
274
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.7
Attachment Activity
Average: 8.3
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
796,443 Twitter followers
LinkedIn® Page
www.linkedin.com
11,242 employees on LinkedIn®

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Apollo.io
(9,214)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a platform that provides access to a large amount of verified contact data, precise search filters, and enrichment features for targeted and effective email campaigns.
    • Users frequently mention the platform's ease of use, seamless integration with email workflows, and the ability to run campaigns directly without needing multiple tools.
    • Reviewers experienced a steep learning curve due to the number of features, occasional issues with outdated email addresses, and a rapid increase in pricing as usage scales.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,847
    Lead Generation
    1,489
    Helpful
    1,487
    Features
    1,459
    Time-saving
    1,174
    Cons
    Missing Features
    638
    Inaccurate Data
    490
    Learning Curve
    473
    Data Inaccuracy
    432
    Limited Features
    431
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Email Platform Integration
    Average: 8.6
    8.3
    Email Categorization
    Average: 8.5
    8.0
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a platform that provides access to a large amount of verified contact data, precise search filters, and enrichment features for targeted and effective email campaigns.
  • Users frequently mention the platform's ease of use, seamless integration with email workflows, and the ability to run campaigns directly without needing multiple tools.
  • Reviewers experienced a steep learning curve due to the number of features, occasional issues with outdated email addresses, and a rapid increase in pricing as usage scales.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,847
Lead Generation
1,489
Helpful
1,487
Features
1,459
Time-saving
1,174
Cons
Missing Features
638
Inaccurate Data
490
Learning Curve
473
Data Inaccuracy
432
Limited Features
431
View All Pros and Cons
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.5
Email Platform Integration
Average: 8.6
8.3
Email Categorization
Average: 8.5
8.0
Attachment Activity
Average: 8.3
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Instantly
(3,842)4.8 out of 5
2nd Easiest To Use in Email Tracking software
View top Consulting Services for Instantly
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 95% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly is a platform designed to assist with cold email campaigns, offering features such as inbox placement testing, email tracking, AI-assisted drafting, and spam word checking.
    • Users frequently mention the ease of setup, the intuitive design, the efficient customer support, and the platform's ability to manage multiple domains and inboxes at scale.
    • Reviewers noted that the learning curve can be steep, the pricing can be significant, and the support response system relies heavily on AI rather than human interaction.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,918
    Customer Support
    1,418
    Helpful
    1,372
    Features
    1,036
    Simple
    846
    Cons
    Missing Features
    426
    Expensive
    422
    Email Management
    253
    Lead Management
    227
    Limited Features
    226
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Email Platform Integration
    Average: 8.6
    9.3
    Email Categorization
    Average: 8.5
    8.9
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 95% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly is a platform designed to assist with cold email campaigns, offering features such as inbox placement testing, email tracking, AI-assisted drafting, and spam word checking.
  • Users frequently mention the ease of setup, the intuitive design, the efficient customer support, and the platform's ability to manage multiple domains and inboxes at scale.
  • Reviewers noted that the learning curve can be steep, the pricing can be significant, and the support response system relies heavily on AI rather than human interaction.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,918
Customer Support
1,418
Helpful
1,372
Features
1,036
Simple
846
Cons
Missing Features
426
Expensive
422
Email Management
253
Lead Management
227
Limited Features
226
View All Pros and Cons
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Email Platform Integration
Average: 8.6
9.3
Email Categorization
Average: 8.5
8.9
Attachment Activity
Average: 8.3
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®
ZoomInfo Sales
(8,873)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Email Tracking software
View top Consulting Services for ZoomInfo Sales
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Sales is a tool that integrates with CRM systems to provide lead generation, contact information, and sales insights.
    • Users like the ease of use, the ability to find in-market customers, the AI-generated email feature, the integration with CRM systems, and the valuable insights provided by features like Signals and ZoomIntent.
    • Reviewers noted that the pricing is high, the sales cycles can be long, the contact data can sometimes be outdated or inaccurate, and the platform does not allow LinkedIn profiles as a matching criterion during bulk uploads.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ZoomInfo Sales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Contact Information
    526
    Ease of Use
    465
    Data Accuracy
    448
    Lead Generation
    395
    Features
    376
    Cons
    Inaccurate Data
    248
    Outdated Data
    247
    Outdated Contacts
    222
    Outdated Information
    200
    Data Inaccuracy
    193
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Sales features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.6
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,625 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,333 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data a

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Sales is a tool that integrates with CRM systems to provide lead generation, contact information, and sales insights.
  • Users like the ease of use, the ability to find in-market customers, the AI-generated email feature, the integration with CRM systems, and the valuable insights provided by features like Signals and ZoomIntent.
  • Reviewers noted that the pricing is high, the sales cycles can be long, the contact data can sometimes be outdated or inaccurate, and the platform does not allow LinkedIn profiles as a matching criterion during bulk uploads.
ZoomInfo Sales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Contact Information
526
Ease of Use
465
Data Accuracy
448
Lead Generation
395
Features
376
Cons
Inaccurate Data
248
Outdated Data
247
Outdated Contacts
222
Outdated Information
200
Data Inaccuracy
193
View All Pros and Cons
ZoomInfo Sales features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.6
Attachment Activity
Average: 8.3
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,625 Twitter followers
LinkedIn® Page
www.linkedin.com
4,333 employees on LinkedIn®
Salesloft
(4,185)4.5 out of 5
Optimized for quick response
View top Consulting Services for Salesloft
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    254
    Helpful
    154
    Features
    147
    Automation
    143
    Time-saving
    131
    Cons
    Missing Features
    103
    Call Issues
    70
    Integration Issues
    66
    Email Issues
    60
    Limited Features
    60
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesloft features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,583 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,219 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
254
Helpful
154
Features
147
Automation
143
Time-saving
131
Cons
Missing Features
103
Call Issues
70
Integration Issues
66
Email Issues
60
Limited Features
60
View All Pros and Cons
Salesloft features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,583 Twitter followers
LinkedIn® Page
www.linkedin.com
1,219 employees on LinkedIn®
Close
(1,917)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Email Tracking software
View top Consulting Services for Close
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM platform that offers features for managing leads, sending emails, and integrating communication tools for seamless sales operations.
    • Users like the platform's user-friendly interface, robust features, and the ability to manage emails, assign staff, and build pipelines efficiently, with many praising its powerful integration capabilities, particularly for managing leads and opportunities.
    • Reviewers noted that Close is somewhat lacking in terms of integrations, with some users desiring more customization options over workflows, particularly concerning the integration of email and SMS campaigns and templates, and others mentioning occasional connection issues and app crashes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    943
    Helpful
    561
    Features
    511
    Intuitive
    451
    Simple
    446
    Cons
    Missing Features
    320
    Call Issues
    238
    Limited Features
    170
    Limited Customization
    118
    Learning Curve
    116
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Email Platform Integration
    Average: 8.6
    8.6
    Email Categorization
    Average: 8.5
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM platform that offers features for managing leads, sending emails, and integrating communication tools for seamless sales operations.
  • Users like the platform's user-friendly interface, robust features, and the ability to manage emails, assign staff, and build pipelines efficiently, with many praising its powerful integration capabilities, particularly for managing leads and opportunities.
  • Reviewers noted that Close is somewhat lacking in terms of integrations, with some users desiring more customization options over workflows, particularly concerning the integration of email and SMS campaigns and templates, and others mentioning occasional connection issues and app crashes.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
943
Helpful
561
Features
511
Intuitive
451
Simple
446
Cons
Missing Features
320
Call Issues
238
Limited Features
170
Limited Customization
118
Learning Curve
116
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Email Platform Integration
Average: 8.6
8.6
Email Categorization
Average: 8.5
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,544 Twitter followers
LinkedIn® Page
www.linkedin.com
190 employees on LinkedIn®
Pipedrive
(2,743)4.3 out of 5
View top Consulting Services for Pipedrive
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Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    518
    Intuitive
    234
    Lead Management
    205
    Simple
    205
    Features
    204
    Cons
    Missing Features
    216
    Limited Features
    139
    Learning Curve
    114
    Integration Issues
    105
    Expensive
    94
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Email Platform Integration
    Average: 8.6
    7.9
    Email Categorization
    Average: 8.5
    8.0
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,038 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
518
Intuitive
234
Lead Management
205
Simple
205
Features
204
Cons
Missing Features
216
Limited Features
139
Learning Curve
114
Integration Issues
105
Expensive
94
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.1
Email Platform Integration
Average: 8.6
7.9
Email Categorization
Average: 8.5
8.0
Attachment Activity
Average: 8.3
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,344 Twitter followers
LinkedIn® Page
www.linkedin.com
1,038 employees on LinkedIn®
Brevo Marketing Platform
(2,448)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Email Tracking software
View top Consulting Services for Brevo Marketing Platform
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a multifunctional application designed for email marketing, automation, live chats, and transactional emails, with a focus on ease of use and implementation.
    • Users like Brevo's intuitive design, high deliverability, and simplicity, along with its robust features such as customizable customer lists, advanced filtering, campaign analytics, and seamless CRM integration.
    • Reviewers experienced issues with slow response times from customer support, occasional lags when managing large contact lists or complex campaigns, and limitations in advanced automation features and email design flexibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    457
    Features
    267
    Email Marketing
    253
    Customer Support
    205
    Email Management
    203
    Cons
    Missing Features
    127
    Limited Features
    109
    Email Issues
    78
    Expensive
    78
    Learning Curve
    78
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.7
    Email Categorization
    Average: 8.5
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,972 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    825 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a multifunctional application designed for email marketing, automation, live chats, and transactional emails, with a focus on ease of use and implementation.
  • Users like Brevo's intuitive design, high deliverability, and simplicity, along with its robust features such as customizable customer lists, advanced filtering, campaign analytics, and seamless CRM integration.
  • Reviewers experienced issues with slow response times from customer support, occasional lags when managing large contact lists or complex campaigns, and limitations in advanced automation features and email design flexibility.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
457
Features
267
Email Marketing
253
Customer Support
205
Email Management
203
Cons
Missing Features
127
Limited Features
109
Email Issues
78
Expensive
78
Learning Curve
78
View All Pros and Cons
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.7
Email Categorization
Average: 8.5
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,972 Twitter followers
LinkedIn® Page
www.linkedin.com
825 employees on LinkedIn®
Substrata
(849)4.9 out of 5
5th Easiest To Use in Email Tracking software
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Virtual Assistant
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a platform that analyzes communication exchanges to provide insights into stakeholder sentiments and engagement patterns.
    • Users like Substrata's ability to reveal hidden cues in conversations, track engagement, interpret sentiment and intent, and provide real-time feedback to improve communication strategies.
    • Users mentioned that the platform can be overwhelming initially due to the volume of data and insights, and the dashboard can be difficult to navigate for first-time users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    455
    Helpful
    384
    Conversation Analysis
    320
    Insights
    282
    Analytics
    259
    Cons
    Learning Curve
    243
    Complexity
    100
    Limited Customization
    96
    Integration Issues
    81
    Difficult Learning
    69
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Substrata features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Email Platform Integration
    Average: 8.6
    9.6
    Email Categorization
    Average: 8.5
    9.6
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Virtual Assistant
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a platform that analyzes communication exchanges to provide insights into stakeholder sentiments and engagement patterns.
  • Users like Substrata's ability to reveal hidden cues in conversations, track engagement, interpret sentiment and intent, and provide real-time feedback to improve communication strategies.
  • Users mentioned that the platform can be overwhelming initially due to the volume of data and insights, and the dashboard can be difficult to navigate for first-time users.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
455
Helpful
384
Conversation Analysis
320
Insights
282
Analytics
259
Cons
Learning Curve
243
Complexity
100
Limited Customization
96
Integration Issues
81
Difficult Learning
69
View All Pros and Cons
Substrata features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Email Platform Integration
Average: 8.6
9.6
Email Categorization
Average: 8.5
9.6
Attachment Activity
Average: 8.3
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
530 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
monday CRM
(1,031)4.6 out of 5
Optimized for quick response
View top Consulting Services for monday CRM
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Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    162
    Integrations
    94
    Customizability
    88
    Features
    86
    Intuitive
    81
    Cons
    Missing Features
    67
    Learning Curve
    57
    Limited Features
    46
    Integration Issues
    40
    Expensive
    37
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Email Platform Integration
    Average: 8.6
    7.9
    Email Categorization
    Average: 8.5
    8.5
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
162
Integrations
94
Customizability
88
Features
86
Intuitive
81
Cons
Missing Features
67
Learning Curve
57
Limited Features
46
Integration Issues
40
Expensive
37
View All Pros and Cons
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.1
Email Platform Integration
Average: 8.6
7.9
Email Categorization
Average: 8.5
8.5
Attachment Activity
Average: 8.3
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,071 Twitter followers
LinkedIn® Page
www.linkedin.com
3,352 employees on LinkedIn®
GMass
(1,240)4.8 out of 5
11th Easiest To Use in Email Tracking software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GMass Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    201
    Email Tracking
    101
    Email Marketing
    94
    Automation
    57
    Time-saving
    57
    Cons
    Email Management
    59
    Expensive
    46
    Learning Curve
    42
    Email Spamming
    16
    Missing Features
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GMass features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Email Platform Integration
    Average: 8.6
    8.8
    Email Categorization
    Average: 8.5
    8.7
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GMass
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @GMassForGmail
    2,076 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
GMass Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
201
Email Tracking
101
Email Marketing
94
Automation
57
Time-saving
57
Cons
Email Management
59
Expensive
46
Learning Curve
42
Email Spamming
16
Missing Features
16
View All Pros and Cons
GMass features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.1
Email Platform Integration
Average: 8.6
8.8
Email Categorization
Average: 8.5
8.7
Attachment Activity
Average: 8.3
Seller Details
Seller
GMass
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@GMassForGmail
2,076 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Zoho CRM
(2,803)4.1 out of 5
Optimized for quick response
14th Easiest To Use in Email Tracking software
View top Consulting Services for Zoho CRM
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DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
    • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
    • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Features
    116
    Integrations
    88
    Lead Management
    85
    Easy Integrations
    69
    Cons
    Learning Curve
    69
    Integration Issues
    48
    Limited Features
    47
    Poor Customer Support
    43
    Slow Loading
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Email Platform Integration
    Average: 8.6
    8.7
    Email Categorization
    Average: 8.5
    8.4
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    135,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
  • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
  • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Features
116
Integrations
88
Lead Management
85
Easy Integrations
69
Cons
Learning Curve
69
Integration Issues
48
Limited Features
47
Poor Customer Support
43
Slow Loading
43
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Email Platform Integration
Average: 8.6
8.7
Email Categorization
Average: 8.5
8.4
Attachment Activity
Average: 8.3
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
135,855 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
Mixmax
(1,435)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Email Tracking software
Save to My Lists
DealsSpecial offer!
50% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mixmax is the only sales engagement tool that lives in your inbox, designed to help revenue teams move beyond "spray and pray" prospecting. With AI-powered insights, it guides you on who to contact,

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mixmax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Tracking
    72
    Ease of Use
    62
    Features
    56
    Time-saving
    56
    Helpful
    50
    Cons
    Email Management
    22
    Missing Features
    16
    Limited Features
    15
    Integration Issues
    11
    Technical Issues
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mixmax features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Email Platform Integration
    Average: 8.6
    8.5
    Email Categorization
    Average: 8.5
    8.8
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mixmax
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @Mixmax
    4,210 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mixmax is the only sales engagement tool that lives in your inbox, designed to help revenue teams move beyond "spray and pray" prospecting. With AI-powered insights, it guides you on who to contact,

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 43% Mid-Market
Mixmax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Tracking
72
Ease of Use
62
Features
56
Time-saving
56
Helpful
50
Cons
Email Management
22
Missing Features
16
Limited Features
15
Integration Issues
11
Technical Issues
11
View All Pros and Cons
Mixmax features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Email Platform Integration
Average: 8.6
8.5
Email Categorization
Average: 8.5
8.8
Attachment Activity
Average: 8.3
Seller Details
Seller
Mixmax
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@Mixmax
4,210 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
EngageBay All-in-One Suite
(546)4.7 out of 5
4th Easiest To Use in Email Tracking software
Save to My Lists
DealsSpecial offer!
30% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

    Users
    • CEO
    • Marketing Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 65% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    182
    Customer Support
    136
    Features
    126
    Automation
    101
    Affordable
    94
    Cons
    Missing Features
    82
    Limited Features
    51
    Limited Customization
    34
    Learning Curve
    33
    Reporting Issues
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Email Platform Integration
    Average: 8.6
    9.3
    Email Categorization
    Average: 8.5
    8.9
    Attachment Activity
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    17,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

Users
  • CEO
  • Marketing Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 65% Small-Business
  • 32% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
182
Customer Support
136
Features
126
Automation
101
Affordable
94
Cons
Missing Features
82
Limited Features
51
Limited Customization
34
Learning Curve
33
Reporting Issues
33
View All Pros and Cons
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Email Platform Integration
Average: 8.6
9.3
Email Categorization
Average: 8.5
8.9
Attachment Activity
Average: 8.3
Seller Details
Seller
EngageBay Inc
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
17,050 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
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