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Best IT Asset Management Software for Medium-Sized Businesses

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall IT Asset Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business IT Asset Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business IT Asset Management category.

In addition to qualifying for inclusion in the IT Asset Management Software category, to qualify for inclusion in the Medium-Sized Business IT Asset Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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38 Listings in IT Asset Management Available
(3,107)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in IT Asset Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,524
    Features
    972
    Automation
    929
    Remote Access
    910
    Customer Support
    863
    Cons
    Missing Features
    798
    Feature Issues
    362
    Improvement Needed
    351
    Limited Features
    338
    Needs Improvement
    320
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,524
Features
972
Automation
929
Remote Access
910
Customer Support
863
Cons
Missing Features
798
Feature Issues
362
Improvement Needed
351
Limited Features
338
Needs Improvement
320
NinjaOne features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.7
Asset Policy Management
Average: 8.1
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®
(3,658)4.5 out of 5
Optimized for quick response
4th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
    • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
    • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Remote Access
    350
    Remote Control
    274
    Remote Work
    237
    Easy Access
    231
    Cons
    Connection Issues
    151
    Connectivity Issues
    130
    Slow Performance
    119
    Expensive
    110
    Remote Access Issues
    99
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 9.0
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,679 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
  • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
  • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Remote Access
350
Remote Control
274
Remote Work
237
Easy Access
231
Cons
Connection Issues
151
Connectivity Issues
130
Slow Performance
119
Expensive
110
Remote Access Issues
99
TeamViewer features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 9.0
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.8
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,097 Twitter followers
LinkedIn® Page
www.linkedin.com
2,679 employees on LinkedIn®

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(891)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in IT Asset Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
    • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
    • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    481
    Features
    310
    Automation
    257
    Remote Access
    220
    Customer Support
    216
    Cons
    Missing Features
    232
    Limited Features
    158
    Feature Issues
    118
    Improvement Needed
    98
    Expensive
    80
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
  • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
  • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
481
Features
310
Automation
257
Remote Access
220
Customer Support
216
Cons
Missing Features
232
Limited Features
158
Feature Issues
118
Improvement Needed
98
Expensive
80
Atera features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.0
Asset Policy Management
Average: 8.1
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,670 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lansweeper is the leader in Technology Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and IoT assets—including software—across the entire technology esta

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 66% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lansweeper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerts
    1
    Asset Management
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lansweeper features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Merelbeke, Belgium
    Twitter
    @Lansweeper
    3,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lansweeper is the leader in Technology Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and IoT assets—including software—across the entire technology esta

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 66% Mid-Market
  • 25% Enterprise
Lansweeper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerts
1
Asset Management
1
Cons
This product has not yet received any negative sentiments.
Lansweeper features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
2004
HQ Location
Merelbeke, Belgium
Twitter
@Lansweeper
3,233 Twitter followers
LinkedIn® Page
www.linkedin.com
387 employees on LinkedIn®
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams and various departments deliver reliable and efficient service. This comprehensive solution integrates t

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 68% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Asset Management
    9
    Ticketing System
    9
    Ticket Management
    8
    User Interface
    8
    Cons
    Missing Features
    5
    Asset Management
    4
    Insufficient Information
    4
    Expensive
    3
    Ticketing Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Service Desk features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.9
    8.9
    Quality of Support
    Average: 9.0
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,807 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,801 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams and various departments deliver reliable and efficient service. This comprehensive solution integrates t

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 68% Mid-Market
  • 24% Enterprise
SolarWinds Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Asset Management
9
Ticketing System
9
Ticket Management
8
User Interface
8
Cons
Missing Features
5
Asset Management
4
Insufficient Information
4
Expensive
3
Ticketing Issues
3
SolarWinds Service Desk features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.9
8.9
Quality of Support
Average: 9.0
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.0
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,807 Twitter followers
LinkedIn® Page
www.linkedin.com
2,801 employees on LinkedIn®
(123)4.3 out of 5
13th Easiest To Use in IT Asset Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and ma

    Users
    • Analyst
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 74% Enterprise
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Flexera One is a data-driven decision-making software that tracks software and cloud services usage to optimize spending.
    • Reviewers appreciate Flexera One's user-friendly interface, robust integrations, and its ability to provide deep visibility into software usage, compliance, and entitlements.
    • Users experienced a complex onboarding process, slow loading times for some reports, and found the user interface to be not as intuitive as expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flexera One Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    51
    Features
    46
    Integrations
    37
    Product Quality
    35
    Visibility
    35
    Cons
    Complexity
    34
    Difficult Learning
    32
    Learning Curve
    27
    Complex Setup
    25
    Difficult Setup
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flexera One features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    8.0
    Quality of Support
    Average: 9.0
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flexera
    Year Founded
    2008
    HQ Location
    Itasca, IL
    Twitter
    @flexera
    4,746 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and ma

Users
  • Analyst
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 74% Enterprise
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Flexera One is a data-driven decision-making software that tracks software and cloud services usage to optimize spending.
  • Reviewers appreciate Flexera One's user-friendly interface, robust integrations, and its ability to provide deep visibility into software usage, compliance, and entitlements.
  • Users experienced a complex onboarding process, slow loading times for some reports, and found the user interface to be not as intuitive as expected.
Flexera One Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
51
Features
46
Integrations
37
Product Quality
35
Visibility
35
Cons
Complexity
34
Difficult Learning
32
Learning Curve
27
Complex Setup
25
Difficult Setup
22
Flexera One features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
8.0
Quality of Support
Average: 9.0
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.4
Asset Policy Management
Average: 8.1
Seller Details
Seller
Flexera
Year Founded
2008
HQ Location
Itasca, IL
Twitter
@flexera
4,746 Twitter followers
LinkedIn® Page
www.linkedin.com
2,018 employees on LinkedIn®
(145)4.4 out of 5
14th Easiest To Use in IT Asset Management software
View top Consulting Services for ServiceNow IT Asset Management
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Optimize hardware, software, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow IT Asset Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    52
    Ease of Use
    30
    Integrations
    25
    Tracking
    18
    Implementation Ease
    15
    Cons
    Learning Curve
    19
    Expensive
    17
    Complexity
    7
    Integration Issues
    6
    Slow Performance
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow IT Asset Management features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 9.0
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    52,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30,456 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Optimize hardware, software, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT.

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 22% Mid-Market
ServiceNow IT Asset Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
52
Ease of Use
30
Integrations
25
Tracking
18
Implementation Ease
15
Cons
Learning Curve
19
Expensive
17
Complexity
7
Integration Issues
6
Slow Performance
6
ServiceNow IT Asset Management features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 9.0
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.4
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
52,678 Twitter followers
LinkedIn® Page
www.linkedin.com
30,456 employees on LinkedIn®
(1,280)4.9 out of 5
Optimized for quick response
1st Easiest To Use in IT Asset Management software
View top Consulting Services for Scrut Automation
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes com

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scrut Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    389
    Customer Support
    318
    Compliance Management
    303
    Helpful
    302
    Compliance
    276
    Cons
    Improvement Needed
    91
    Technical Issues
    72
    Software Bugs
    59
    Improvements Needed
    57
    Lack of Clarity
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scrut Automation features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 8.9
    9.8
    Quality of Support
    Average: 9.0
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    Palo Alto, US
    Twitter
    @scrutsocial
    116 Twitter followers
    LinkedIn® Page
    in.linkedin.com
    215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes com

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Scrut Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
389
Customer Support
318
Compliance Management
303
Helpful
302
Compliance
276
Cons
Improvement Needed
91
Technical Issues
72
Software Bugs
59
Improvements Needed
57
Lack of Clarity
55
Scrut Automation features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 8.9
9.8
Quality of Support
Average: 9.0
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.4
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2022
HQ Location
Palo Alto, US
Twitter
@scrutsocial
116 Twitter followers
LinkedIn® Page
in.linkedin.com
215 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Software Deployment
    4
    Asset Management
    3
    Automation
    3
    Deployment Ease
    3
    Cons
    Access Issues
    2
    Remote Access Issues
    2
    Connection Issues
    1
    Error Handling
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.0
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    303 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Software Deployment
4
Asset Management
3
Automation
3
Deployment Ease
3
Cons
Access Issues
2
Remote Access Issues
2
Connection Issues
1
Error Handling
1
Expensive
1
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 9.0
9.7
Has the product been a good partner in doing business?
Average: 9.2
7.7
Asset Policy Management
Average: 8.1
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
989 Twitter followers
LinkedIn® Page
www.linkedin.com
303 employees on LinkedIn®
(65)4.8 out of 5
9th Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Proactivanet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Automation
    2
    Customer Support
    2
    Customization
    2
    Communication Efficiency
    1
    Cons
    Limited Customization
    1
    Limited Features
    1
    Limited Functionality
    1
    Mobile App Issues
    1
    Poor Interface Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Proactivanet features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.0
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Gijon
    Twitter
    @ProactivaNET
    1,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
Proactivanet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Automation
2
Customer Support
2
Customization
2
Communication Efficiency
1
Cons
Limited Customization
1
Limited Features
1
Limited Functionality
1
Mobile App Issues
1
Poor Interface Design
1
Proactivanet features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 9.0
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
1998
HQ Location
Gijon
Twitter
@ProactivaNET
1,789 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
(60)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EZO AssetSonar is a comprehensive IT asset management platform designed to provide organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Mid-Market
    • 10% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AssetSonar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Asset Management
    13
    Integrations
    8
    Customer Support
    6
    Efficiency
    6
    Cons
    Learning Curve
    3
    Missing Features
    3
    Setup Difficulty
    3
    Insufficient Information
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AssetSonar features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EZO
    Company Website
    Year Founded
    2011
    HQ Location
    Carson City, Nevada
    Twitter
    @EZOsolutions
    817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EZO AssetSonar is a comprehensive IT asset management platform designed to provide organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Mid-Market
  • 10% Small-Business
AssetSonar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Asset Management
13
Integrations
8
Customer Support
6
Efficiency
6
Cons
Learning Curve
3
Missing Features
3
Setup Difficulty
3
Insufficient Information
2
Integration Issues
2
AssetSonar features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.1
Asset Policy Management
Average: 8.1
Seller Details
Seller
EZO
Company Website
Year Founded
2011
HQ Location
Carson City, Nevada
Twitter
@EZOsolutions
817 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamDynamix is a no-code cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with

    Users
    No information available
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 48% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamDynamix IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    Features
    3
    Easy Management
    2
    Efficiency
    2
    Cons
    Learning Curve
    2
    Licensing Issues
    2
    Poor Collaboration
    2
    Alert Overload
    1
    Complex Configuration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamDynamix IT Service Management features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    9.3
    Quality of Support
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Columbus, Ohio
    Twitter
    @TDXBuzz
    1,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamDynamix is a no-code cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with

Users
No information available
Industries
  • Higher Education
  • Education Management
Market Segment
  • 48% Enterprise
  • 41% Mid-Market
TeamDynamix IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
Features
3
Easy Management
2
Efficiency
2
Cons
Learning Curve
2
Licensing Issues
2
Poor Collaboration
2
Alert Overload
1
Complex Configuration
1
TeamDynamix IT Service Management features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
9.3
Quality of Support
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.2
7.6
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
2001
HQ Location
Columbus, Ohio
Twitter
@TDXBuzz
1,050 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
(11,205)4.8 out of 5
Optimized for quick response
View top Consulting Services for Deel
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Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

    Users
    • Software Engineer
    • Interpreter
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deel is a platform that facilitates international payments, contract management, and provides a user-friendly interface for both employers and employees.
    • Users like the ease of use, the variety of withdrawal options, the seamless onboarding process, and the ability to manage contracts and payments efficiently.
    • Users experienced issues with the mobile app being slow, high fees for certain transactions, lack of integration with other platforms, and a desire for more local payment methods.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Deel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6,677
    Convenience
    3,608
    Simple
    3,407
    Helpful
    3,061
    Easy Payments
    2,988
    Cons
    High Fees
    1,148
    Expensive
    1,112
    Payment Issues
    966
    Delays
    845
    Withdrawal Issues
    682
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deel features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.9
    9.3
    Quality of Support
    Average: 9.0
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Deel
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @deel
    24,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

Users
  • Software Engineer
  • Interpreter
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deel is a platform that facilitates international payments, contract management, and provides a user-friendly interface for both employers and employees.
  • Users like the ease of use, the variety of withdrawal options, the seamless onboarding process, and the ability to manage contracts and payments efficiently.
  • Users experienced issues with the mobile app being slow, high fees for certain transactions, lack of integration with other platforms, and a desire for more local payment methods.
Deel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6,677
Convenience
3,608
Simple
3,407
Helpful
3,061
Easy Payments
2,988
Cons
High Fees
1,148
Expensive
1,112
Payment Issues
966
Delays
845
Withdrawal Issues
682
Deel features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.9
9.3
Quality of Support
Average: 9.0
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Asset Policy Management
Average: 8.1
Seller Details
Seller
Deel
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@deel
24,364 Twitter followers
LinkedIn® Page
www.linkedin.com
6,353 employees on LinkedIn®
(89)4.4 out of 5
12th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT managers with 360° control over their software and hardware portfolio by making it easier to visual

    Users
    No information available
    Industries
    • Computer Software
    • Information Services
    Market Segment
    • 69% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Josys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Device Management
    30
    Easy Management
    27
    Asset Management
    24
    SaaS Management
    20
    Cons
    Missing Features
    21
    Limited Features
    14
    Integration Issues
    13
    Insufficient Information
    10
    Limited Integrations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Josys features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    6.9
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    Tokyo, JP
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT managers with 360° control over their software and hardware portfolio by making it easier to visual

Users
No information available
Industries
  • Computer Software
  • Information Services
Market Segment
  • 69% Mid-Market
  • 27% Small-Business
Josys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Device Management
30
Easy Management
27
Asset Management
24
SaaS Management
20
Cons
Missing Features
21
Limited Features
14
Integration Issues
13
Insufficient Information
10
Limited Integrations
9
Josys features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
6.9
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2021
HQ Location
Tokyo, JP
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

    Users
    • Technology Specialist
    Industries
    • Primary/Secondary Education
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 39% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Incident IQ features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 9.0
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @IncidentIQ
    412 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    214 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

Users
  • Technology Specialist
Industries
  • Primary/Secondary Education
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 39% Enterprise
Incident IQ features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 9.0
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.7
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@IncidentIQ
412 Twitter followers
LinkedIn® Page
www.linkedin.com
214 employees on LinkedIn®