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Top Free Online Reputation Management Software

Check out our list of free Online Reputation Management Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Online Reputation Management Software to ensure you get the right product.

View Free Online Reputation Management Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
98 Online Reputation Management Products Available
(3,476)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent a

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that consolidates user reviews from various platforms and provides AI-powered response options.
    • Reviewers like the convenience of having all reviews in one place, the ability to respond directly on the platform, and the AI suggestions for responses, which save time and make reputation management easier.
    • Reviewers noted some difficulties in setting up specific dashboard views, occasional issues with connecting social media platforms, and a desire for more functionality in the approval process within the Review AI dashboard.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.5
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,260 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,484 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent a

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that consolidates user reviews from various platforms and provides AI-powered response options.
  • Reviewers like the convenience of having all reviews in one place, the ability to respond directly on the platform, and the AI suggestions for responses, which save time and make reputation management easier.
  • Reviewers noted some difficulties in setting up specific dashboard views, occasional issues with connecting social media platforms, and a desire for more functionality in the approval process within the Review AI dashboard.
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.5
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,260 Twitter followers
LinkedIn® Page
www.linkedin.com
1,484 employees on LinkedIn®
(1,154)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is a comprehensive software marketplace solution designed to assist businesses in the software and service sectors with brand visibility, customer engagement, and revenue generation. With over 100

    Users
    • Marketing Manager
    • Head of Marketing
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • G2 Marketing Solutions features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Customer Feedback
    Average: 8.7
    6.9
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Computer Software
    AC
    Possibility to outperform competition form a visibility perspective Read review
    Verified User in Computer Software
    AC
    I think it's great to gain exposure in different countries and categories. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, IL
    Twitter
    @G2dotcom
    33,104 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,079 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is a comprehensive software marketplace solution designed to assist businesses in the software and service sectors with brand visibility, customer engagement, and revenue generation. With over 100

Users
  • Marketing Manager
  • Head of Marketing
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 31% Small-Business
G2 Marketing Solutions features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.7
6.9
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Verified User in Computer Software
AC
Possibility to outperform competition form a visibility perspective Read review
Verified User in Computer Software
AC
I think it's great to gain exposure in different countries and categories. Read review
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@G2dotcom
33,104 Twitter followers
LinkedIn® Page
www.linkedin.com
1,079 employees on LinkedIn®

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(591)4.8 out of 5
11th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVIEWS.io – Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and

    Users
    • Director
    • Managing Director
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reviews.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Customer Feedback
    Average: 8.7
    8.2
    Digital Media Monitoring
    Average: 8.0
    8.8
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Chris F.
    CF
    It allows me to continue increasing my Google reviews and Trustpilot reviews at the same time as Review.IO Read review
    James N.
    JN
    The support is top-notch! They actually call me to discuss how they can help, and it’s not a call centre! They rang me on their mobile, and I can... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    Boston, MA
    Twitter
    @clearer_io
    175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    166 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVIEWS.io – Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and

Users
  • Director
  • Managing Director
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Reviews.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.7
8.2
Digital Media Monitoring
Average: 8.0
8.8
Competitive Intelligence
Average: 8.3
Chris F.
CF
It allows me to continue increasing my Google reviews and Trustpilot reviews at the same time as Review.IO Read review
James N.
JN
The support is top-notch! They actually call me to discuss how they can help, and it’s not a call centre! They rang me on their mobile, and I can... Read review
Seller Details
Company Website
Year Founded
2022
HQ Location
Boston, MA
Twitter
@clearer_io
175 Twitter followers
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®
(409)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:$75.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referra

    Users
    • Owner
    • President
    Industries
    • Construction
    • Consumer Services
    Market Segment
    • 92% Small-Business
    • 5% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NiceJob features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Customer Feedback
    Average: 8.7
    8.8
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Brandon L.
    BL
    I appreciate how NiceJob has been performing well since it automates the follow-ups to acquire reviews, which is instrumental given my full... Read review
    Jordan S.
    JS
    It does a tremendous job automating review requests from our customers and is hassle-free for our business. I love how easily it integrates with... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Paystone
    Company Website
    Year Founded
    2002
    HQ Location
    Montréal, CA
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referra

Users
  • Owner
  • President
Industries
  • Construction
  • Consumer Services
Market Segment
  • 92% Small-Business
  • 5% Mid-Market
NiceJob features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Customer Feedback
Average: 8.7
8.8
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Brandon L.
BL
I appreciate how NiceJob has been performing well since it automates the follow-ups to acquire reviews, which is instrumental given my full... Read review
Jordan S.
JS
It does a tremendous job automating review requests from our customers and is hassle-free for our business. I love how easily it integrates with... Read review
Seller Details
Seller
Paystone
Company Website
Year Founded
2002
HQ Location
Montréal, CA
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

    Users
    • Office Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Swell features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Customer Feedback
    Average: 8.7
    7.5
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • HW
    Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
    Antea L.
    AL
    No trouble! Easy to access and hassle free! Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Salt Lake City, Utah
    Twitter
    @Swell_Reviews
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

Users
  • Office Manager
  • Owner
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
Swell features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Customer Feedback
Average: 8.7
7.5
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
HW
Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
Antea L.
AL
No trouble! Easy to access and hassle free! Read review
Seller Details
Year Founded
2016
HQ Location
Salt Lake City, Utah
Twitter
@Swell_Reviews
2 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Their AI platform unifies marketing, sales, and operational w

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vendasta features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Customer Feedback
    Average: 8.7
    8.7
    Digital Media Monitoring
    Average: 8.0
    8.5
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Tory L.
    TL
    I like the client support from account manager, the platform is user friendly, love the automated communnication, and your pre-exisiting processes... Read review
    Gayle W.
    GW
    The person support is the most valuable and rewarding aspect of our partnership. The Marketplace allows my agency to tackle bigger projects and... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vendasta
    Year Founded
    2008
    HQ Location
    Saskatchewan
    Twitter
    @Vendasta
    3,946 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    734 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers. And keep them. Their AI platform unifies marketing, sales, and operational w

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Vendasta features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Customer Feedback
Average: 8.7
8.7
Digital Media Monitoring
Average: 8.0
8.5
Competitive Intelligence
Average: 8.3
Tory L.
TL
I like the client support from account manager, the platform is user friendly, love the automated communnication, and your pre-exisiting processes... Read review
Gayle W.
GW
The person support is the most valuable and rewarding aspect of our partnership. The Marketplace allows my agency to tackle bigger projects and... Read review
Seller Details
Seller
Vendasta
Year Founded
2008
HQ Location
Saskatchewan
Twitter
@Vendasta
3,946 Twitter followers
LinkedIn® Page
www.linkedin.com
734 employees on LinkedIn®
(549)4.6 out of 5
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$297.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 61% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a platform for CRM, marketing automation, and client management, designed to replace multiple tools and streamline business operations.
    • Reviewers like the platform's comprehensive feature set, including CRM, automations, calendar, and client communication, which helps them stay organized and save significant time.
    • Users reported that the platform can feel overwhelming initially due to its numerous features and the learning curve can be steep, especially for larger companies requiring complex, custom automations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HighLevel features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Customer Feedback
    Average: 8.7
    7.9
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    7,461 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,689 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 61% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a platform for CRM, marketing automation, and client management, designed to replace multiple tools and streamline business operations.
  • Reviewers like the platform's comprehensive feature set, including CRM, automations, calendar, and client communication, which helps them stay organized and save significant time.
  • Users reported that the platform can feel overwhelming initially due to its numerous features and the learning curve can be steep, especially for larger companies requiring complex, custom automations.
HighLevel features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Customer Feedback
Average: 8.7
7.9
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
7,461 Twitter followers
LinkedIn® Page
www.linkedin.com
1,689 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

    Users
    No information available
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Trustpilot features and usability ratings that predict user satisfaction
    6.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Customer Feedback
    Average: 8.7
    7.5
    Digital Media Monitoring
    Average: 8.0
    6.8
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Vivek R.
    VR
    Trustpilot is a very big platform for software reviews, pricing, and finding software working details. Trustpilot has a very simple and impactful... Read review
    Desislav K.
    DK
    The free version gives you 100 invites per month. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Copenhagen, Denmark
    Twitter
    @Trustpilot
    29,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,318 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever

Users
No information available
Industries
  • Financial Services
  • Retail
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Trustpilot features and usability ratings that predict user satisfaction
6.9
Has the product been a good partner in doing business?
Average: 9.0
7.7
Customer Feedback
Average: 8.7
7.5
Digital Media Monitoring
Average: 8.0
6.8
Competitive Intelligence
Average: 8.3
Vivek R.
VR
Trustpilot is a very big platform for software reviews, pricing, and finding software working details. Trustpilot has a very simple and impactful... Read review
Desislav K.
DK
The free version gives you 100 invites per month. Read review
Seller Details
Year Founded
2007
HQ Location
Copenhagen, Denmark
Twitter
@Trustpilot
29,681 Twitter followers
LinkedIn® Page
www.linkedin.com
1,318 employees on LinkedIn®
(325)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Online Reputation Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

    Users
    • Branch Manager
    • Loan Officer
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 44% Mid-Market
    • 30% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
    • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
    • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Experience.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.7
    8.9
    Digital Media Monitoring
    Average: 8.0
    9.0
    Competitive Intelligence
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Ramon, California
    LinkedIn® Page
    www.linkedin.com
    276 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T

Users
  • Branch Manager
  • Loan Officer
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 44% Mid-Market
  • 30% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Experience.com is a platform that provides a space for clients to leave reviews, helping businesses expand their social reach and improve their online presence.
  • Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform.
  • Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered.
Experience.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.7
8.9
Digital Media Monitoring
Average: 8.0
9.0
Competitive Intelligence
Average: 8.3
Seller Details
Company Website
Year Founded
2015
HQ Location
San Ramon, California
LinkedIn® Page
www.linkedin.com
276 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leadi

    Users
    • Owner
    • President
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 87% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopper Approved features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Customer Feedback
    Average: 8.7
    7.1
    Digital Media Monitoring
    Average: 8.0
    8.4
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Retail
    AR
    The customer service is good, people friendly, and the rate is accurate. Using for couple of years already. Didnt really understand how it can... Read review
    Verified User in Retail
    AR
    A quick way to build up reviews quickly. Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Ogden, UT
    Twitter
    @ShopperApproved
    323 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leadi

Users
  • Owner
  • President
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 87% Small-Business
  • 15% Mid-Market
Shopper Approved features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Customer Feedback
Average: 8.7
7.1
Digital Media Monitoring
Average: 8.0
8.4
Competitive Intelligence
Average: 8.3
Verified User in Retail
AR
The customer service is good, people friendly, and the rate is accurate. Using for couple of years already. Didnt really understand how it can... Read review
Verified User in Retail
AR
A quick way to build up reviews quickly. Read review
Seller Details
Company Website
Year Founded
2010
HQ Location
Ogden, UT
Twitter
@ShopperApproved
323 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

    Users
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Hospitality
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReviewTrackers features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Customer Feedback
    Average: 8.7
    8.1
    Digital Media Monitoring
    Average: 8.0
    8.0
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Christopher S.
    CS
    Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting... Read review
    CS
    We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Chicago, IL
    Twitter
    @reviewtrackers
    2,512 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Users
  • Marketing Director
Industries
  • Marketing and Advertising
  • Hospitality
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Customer Feedback
Average: 8.7
8.1
Digital Media Monitoring
Average: 8.0
8.0
Competitive Intelligence
Average: 8.3
Christopher S.
CS
Having aggregated review data saves me a lot of time. Plus, the response generator is a big time-saver. The email portion has helped in getting... Read review
CS
We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us... Read review
Seller Details
Year Founded
2012
HQ Location
Chicago, IL
Twitter
@reviewtrackers
2,512 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grade.us features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Customer Feedback
    Average: 8.7
    7.5
    Digital Media Monitoring
    Average: 8.0
    6.1
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Marketing and Advertising
    AM
    It used to be the low-cost solution for getting client reviews, and worked reasonably well. Over time, it has gotten less functional, more... Read review
    PS
    Easy to set up, accessible, and easy for end users to leave reviews. Too often, satisfied customers remain silent about the quality service they... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Grade Us
    Year Founded
    2013
    HQ Location
    Bellevue, Washington
    Twitter
    @GradeUs
    2,353 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Grade.us features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Customer Feedback
Average: 8.7
7.5
Digital Media Monitoring
Average: 8.0
6.1
Competitive Intelligence
Average: 8.3
Verified User in Marketing and Advertising
AM
It used to be the low-cost solution for getting client reviews, and worked reasonably well. Over time, it has gotten less functional, more... Read review
PS
Easy to set up, accessible, and easy for end users to leave reviews. Too often, satisfied customers remain silent about the quality service they... Read review
Seller Details
Seller
Grade Us
Year Founded
2013
HQ Location
Bellevue, Washington
Twitter
@GradeUs
2,353 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(161)4.9 out of 5
4th Easiest To Use in Online Reputation Management software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Great Recruiters is the #1 way for Staffing Firms to get real-time feedback & reviews on their recruiters and organization. We help maximize the potential of your people and your brand. With Great

    Users
    • Recruiter
    • Technical Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Great Recruiters features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Customer Feedback
    Average: 8.7
    8.6
    Digital Media Monitoring
    Average: 8.0
    9.1
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Darrin O.
    DO
    It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Troy, Michigan
    Twitter
    @great_recruiter
    326 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Great Recruiters is the #1 way for Staffing Firms to get real-time feedback & reviews on their recruiters and organization. We help maximize the potential of your people and your brand. With Great

Users
  • Recruiter
  • Technical Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
Great Recruiters features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.6
Customer Feedback
Average: 8.7
8.6
Digital Media Monitoring
Average: 8.0
9.1
Competitive Intelligence
Average: 8.3
Darrin O.
DO
It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature... Read review
Seller Details
Company Website
Year Founded
2017
HQ Location
Troy, Michigan
Twitter
@great_recruiter
326 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(194)4.6 out of 5
View top Consulting Services for AppFollow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

    Users
    • CEO
    • Social Media Manager
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 64% Small-Business
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AppFollow features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Customer Feedback
    Average: 8.7
    6.7
    Digital Media Monitoring
    Average: 8.0
    8.6
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Changseok K.
    CK
    Appfollow provide pretty much all of reviews on each platform. ZD feature does n't have direct link to App Store on Apple. but App foloow can make... Read review
    RA
    aso trafic and keyword and theres a free plan to use it for ever Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AppFollow
    Year Founded
    2015
    HQ Location
    Helsinki
    Twitter
    @AppFollowIO
    2,963 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organi

Users
  • CEO
  • Social Media Manager
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 64% Small-Business
  • 22% Mid-Market
AppFollow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Customer Feedback
Average: 8.7
6.7
Digital Media Monitoring
Average: 8.0
8.6
Competitive Intelligence
Average: 8.3
Changseok K.
CK
Appfollow provide pretty much all of reviews on each platform. ZD feature does n't have direct link to App Store on Apple. but App foloow can make... Read review
RA
aso trafic and keyword and theres a free plan to use it for ever Read review
Seller Details
Seller
AppFollow
Year Founded
2015
HQ Location
Helsinki
Twitter
@AppFollowIO
2,963 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one soluti

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Luxury Goods & Jewelry
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chekkit features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Customer Feedback
    Average: 8.7
    9.9
    Digital Media Monitoring
    Average: 8.0
    9.5
    Competitive Intelligence
    Average: 8.3
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Keith C.
    KC
    Easy to use. Clean and intuitive interface. Great value for the cost. Read review
    Tracy O.
    TO
    For a small business, Chekkit offers the right amount of features at the right price that is affordable for us. Their customer service is top... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chekkit
    Year Founded
    2016
    HQ Location
    Winnipeg
    Twitter
    @getchekkit
    209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one soluti

Users
  • Owner
  • Manager
Industries
  • Retail
  • Luxury Goods & Jewelry
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Chekkit features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.6
Customer Feedback
Average: 8.7
9.9
Digital Media Monitoring
Average: 8.0
9.5
Competitive Intelligence
Average: 8.3
Keith C.
KC
Easy to use. Clean and intuitive interface. Great value for the cost. Read review
Tracy O.
TO
For a small business, Chekkit offers the right amount of features at the right price that is affordable for us. Their customer service is top... Read review
Seller Details
Seller
Chekkit
Year Founded
2016
HQ Location
Winnipeg
Twitter
@getchekkit
209 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®