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Top Free Remote Monitoring & Management (RMM) Software

Check out our list of free Remote Monitoring & Management (RMM) Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Remote Monitoring & Management (RMM) Software to ensure you get the right product.

View Free Remote Monitoring & Management (RMM) Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
25 Remote Monitoring & Management (RMM) Products Available
View all Remote Monitoring & Management (RMM) Software
View all Remote Monitoring & Management (RMM) Software
TeamViewer
(3,658)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
    • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
    • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.5
    Device Management
    Average: 9.0
    9.4
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,679 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
  • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
  • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
TeamViewer features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.5
Device Management
Average: 9.0
9.4
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 9.1
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,097 Twitter followers
LinkedIn® Page
www.linkedin.com
2,679 employees on LinkedIn®
NinjaOne
(3,103)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.8
    9.2
    Device Management
    Average: 9.0
    8.6
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.8
9.2
Device Management
Average: 9.0
8.6
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 9.1
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®

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Atera
(891)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
    • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
    • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.8
    8.9
    Device Management
    Average: 9.0
    8.7
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
  • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
  • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.8
8.9
Device Management
Average: 9.0
8.7
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 9.1
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,670 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
Datto RMM
(712)4.5 out of 5
4th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
    • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
    • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.1
    Device Management
    Average: 9.0
    8.7
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
  • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
  • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.1
Device Management
Average: 9.0
8.7
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 9.1
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
N-able N-central
(523)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for N-able N-central
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.8
    8.7
    Device Management
    Average: 9.0
    8.1
    Service Management
    Average: 8.5
    9.0
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DA
    The deep customizability of the platform. The ability to create and run custom scripts, the automation engine, and the deep customizability of the... Read review
    ND
    Easy to work with, is great for managing mobile devices. Its nice that it has a on-premises option. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,141 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.8
8.7
Device Management
Average: 9.0
8.1
Service Management
Average: 8.5
9.0
Remote Monitoring
Average: 9.1
DA
The deep customizability of the platform. The ability to create and run custom scripts, the automation engine, and the deep customizability of the... Read review
ND
Easy to work with, is great for managing mobile devices. Its nice that it has a on-premises option. Read review
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,189 Twitter followers
LinkedIn® Page
www.linkedin.com
2,141 employees on LinkedIn®
Ownership
NYSE: NABL
Action1
(695)4.9 out of 5
1st Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 56% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a patch management tool that provides insights on network endpoints, enables remote monitoring, and allows for software deployment and updates.
    • Reviewers appreciate the product's simplicity, ease of use, and the ability to automate the update process, as well as its extensive database of applications and the option to request additional features.
    • Users reported issues with the customer support responsiveness, the lack of a user-friendly interface for creating new reports, and difficulties with deploying agents remotely and running scripts.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.8
    9.0
    Device Management
    Average: 9.0
    8.0
    Service Management
    Average: 8.5
    8.8
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 56% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a patch management tool that provides insights on network endpoints, enables remote monitoring, and allows for software deployment and updates.
  • Reviewers appreciate the product's simplicity, ease of use, and the ability to automate the update process, as well as its extensive database of applications and the option to request additional features.
  • Users reported issues with the customer support responsiveness, the lack of a user-friendly interface for creating new reports, and difficulties with deploying agents remotely and running scripts.
Action1 features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.8
9.0
Device Management
Average: 9.0
8.0
Service Management
Average: 8.5
8.8
Remote Monitoring
Average: 9.1
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
548 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
N-able N-Sight RMM
(337)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combat

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-Sight RMM features and usability ratings that predict user satisfaction
    8.2
    Ease of Admin
    Average: 8.8
    8.5
    Device Management
    Average: 9.0
    8.0
    Service Management
    Average: 8.5
    8.9
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Joe C.
    JC
    Just taken the initial training for N-Sight EDR and it looks fantastic. Gives everything in one place and allows us to manage multiple customers in... Read review
    RH
    With N-able were able to manage all of our clients from a single dash board, more RMM's offer and many offer additional features at a premium price... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,141 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combat

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
N-able N-Sight RMM features and usability ratings that predict user satisfaction
8.2
Ease of Admin
Average: 8.8
8.5
Device Management
Average: 9.0
8.0
Service Management
Average: 8.5
8.9
Remote Monitoring
Average: 9.1
Joe C.
JC
Just taken the initial training for N-Sight EDR and it looks fantastic. Gives everything in one place and allows us to manage multiple customers in... Read review
RH
With N-able were able to manage all of our clients from a single dash board, more RMM's offer and many offer additional features at a premium price... Read review
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,189 Twitter followers
LinkedIn® Page
www.linkedin.com
2,141 employees on LinkedIn®
Ownership
NYSE: NABL
Syncro
(339)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professi

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 86% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Syncro is a remote management and monitoring (RMM) and professional services automation (PSA) tool that facilitates seamless customer support, communication, and routine task management.
    • Reviewers like Syncro's straightforward setup, robust features, efficient remote management, and valuable integrations with platforms like Slack, Microsoft, and QuickBooks Online, which enhance team efficiency and simplify workflow.
    • Reviewers noted challenges with the initial setup process, outdated user interface, slow response time from support, limited integrations with other vendor software, and issues with certain features like the invoice system and permission restricted sections.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syncro features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    8.8
    Device Management
    Average: 9.0
    8.6
    Service Management
    Average: 8.5
    8.8
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Servably
    Company Website
    Year Founded
    2017
    HQ Location
    Fully remote, US
    Twitter
    @syncromsp
    369 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professi

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 86% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Syncro is a remote management and monitoring (RMM) and professional services automation (PSA) tool that facilitates seamless customer support, communication, and routine task management.
  • Reviewers like Syncro's straightforward setup, robust features, efficient remote management, and valuable integrations with platforms like Slack, Microsoft, and QuickBooks Online, which enhance team efficiency and simplify workflow.
  • Reviewers noted challenges with the initial setup process, outdated user interface, slow response time from support, limited integrations with other vendor software, and issues with certain features like the invoice system and permission restricted sections.
Syncro features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
8.8
Device Management
Average: 9.0
8.6
Service Management
Average: 8.5
8.8
Remote Monitoring
Average: 9.1
Seller Details
Seller
Servably
Company Website
Year Founded
2017
HQ Location
Fully remote, US
Twitter
@syncromsp
369 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
LogMeIn Resolve
(443)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 9.0
    9.2
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RM
    Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
    Manikishore S.
    MS
    GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 9.0
9.2
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 9.1
RM
Being able to assign the machines to unique groups & the alerts that you can configure for the IT dept. Read review
Manikishore S.
MS
GoTo Resolve is a good option for businesses of all sizes that need to provide remote support to their users. It is easy to use, affordable, and... Read review
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,156 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
11th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.8
    8.3
    Device Management
    Average: 9.0
    7.9
    Service Management
    Average: 8.5
    8.6
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.8
8.3
Device Management
Average: 9.0
7.9
Service Management
Average: 8.5
8.6
Remote Monitoring
Average: 9.1
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
LogMeIn Central
(211)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Central features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.8
    8.7
    Device Management
    Average: 9.0
    8.1
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Chemicals
    IC
    Proper categorization for all kinds of softwares with number of reviews easily visible to gage the interest of industry users. Read review
    Verified User in Computer Networking
    CC
    One of the better remote access / unattended access providers. Of the ones I tested, this one had the fewest issues reconnecting on restart... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 38% Mid-Market
LogMeIn Central features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.8
8.7
Device Management
Average: 9.0
8.1
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 9.1
Verified User in Chemicals
IC
Proper categorization for all kinds of softwares with number of reviews easily visible to gage the interest of industry users. Read review
Verified User in Computer Networking
CC
One of the better remote access / unattended access providers. Of the ones I tested, this one had the fewest issues reconnecting on restart... Read review
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,156 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
SuperOps
(126)4.5 out of 5
13th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuperOps features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    8.8
    Device Management
    Average: 9.0
    8.8
    Service Management
    Average: 8.5
    8.9
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • BV
    SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SuperOps Inc
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    193 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
8.8
Device Management
Average: 9.0
8.8
Service Management
Average: 8.5
8.9
Remote Monitoring
Average: 9.1
BV
SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best... Read review
Verified User in Leisure, Travel & Tourism
AL
As a pioneering IT Team for 11 companies merged under 1 umbrella, the support of Sanjeev and SuperOps was amazing. What we were doing was all... Read review
Seller Details
Seller
SuperOps Inc
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
193 employees on LinkedIn®
Pulseway
(115)4.6 out of 5
7th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pulseway features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 9.0
    8.8
    Service Management
    Average: 8.5
    9.4
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Edward S.
    ES
    I've been using Pulseway for about 10 years in various environments. Originally, I used it for remote server monitoring and alerts. In recent years... Read review
    Verified User in Commercial Real Estate
    AC
    I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MMSoft Design
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Pulseway features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 9.0
8.8
Service Management
Average: 8.5
9.4
Remote Monitoring
Average: 9.1
Edward S.
ES
I've been using Pulseway for about 10 years in various environments. Originally, I used it for remote server monitoring and alerts. In recent years... Read review
Verified User in Commercial Real Estate
AC
I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to... Read review
Seller Details
Seller
MMSoft Design
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,141 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Hexnode
(223)4.5 out of 5
15th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, ef

    Users
    • Business Analyst
    • IT Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hexnode features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 9.0
    8.6
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 9.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Internet
    AI
    The Hexnode team is always open to our enterprise needs; every time we reach out for more product customizations, they’re always all ears and try... Read review
    Verified User in Financial Services
    AF
    The extensive reporting capabilities of Hexnode help you keep track of the device inventory as well as all the device management operations... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mitsogo Inc.
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @thehexnode
    17,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    427 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, ef

Users
  • Business Analyst
  • IT Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 36% Small-Business
Hexnode features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 9.0
8.6
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 9.1
Verified User in Internet
AI
The Hexnode team is always open to our enterprise needs; every time we reach out for more product customizations, they’re always all ears and try... Read review
Verified User in Financial Services
AF
The extensive reporting capabilities of Hexnode help you keep track of the device inventory as well as all the device management operations... Read review
Seller Details
Seller
Mitsogo Inc.
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@thehexnode
17,831 Twitter followers
LinkedIn® Page
www.linkedin.com
427 employees on LinkedIn®
Naverisk
(70)4.7 out of 5
12th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:$110 per month
  • Overview
    Expand/Collapse Overview
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent glob

Users
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Naverisk features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.8
9.5
Device Management
Average: 9.0
9.1
Service Management
Average: 8.5
9.5
Remote Monitoring
Average: 9.1
Verified User in Logistics and Supply Chain
AL
Patch management saves us so much time as its now scheduled. The platform has a number of features that you normally find on most other PSA... Read review
GZ
Great ongoing Support Team and training included , monitoring agent is realtime without the 15 min lags as many other systems, great reporting,... Read review
Seller Details
Seller
Naverisk
Year Founded
2010
HQ Location
Auckland CBD, Auckland
Twitter
@Naverisk
434 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®