Action1 Reviews & Product Details

The layout. Everything is intuitive. Approving updates is easy, the scheduling is easy to do. I can have my computers reboot on a schedule after the updates are applied so they can get the next round of updates and move on. I haven't played with the scripting much because I manually set up each computer before installing Action1. I use Action1 for patch management. Organizing the computers into groups is easy. It's very fun to use. Review collected by and hosted on G2.com.

I tried to script something and it failed without good information to troubleshoot. It's not that big of a deal but since the first 200 computers are completely free, I can get support if I needed. I can't think of a single feature that I don't like. Review collected by and hosted on G2.com.

The third-party patching and vulnerability management are pretty good. I've used Qualys, Automate and Kaseya, so I have a bit of comparative experience.

Detection is precise, and deployments are reliable. After 26 years in tech, I’ve tried many RMM tools that are 2-3 times pricier but don’t perform any better.

The interface is easy to use for any level of sysadmin. The custom automation feature is pretty good if you can script even a little.

Rolling it out is easy, with a ton of options to suite whomever.

The reporting meets the needs of C-Suite type reports.

It's very set it and forget it which I like. Review collected by and hosted on G2.com.

Built-in automations are limited, so get learning to script a little better than you do!

The alerting system also feels underdeveloped and could use enhancement. These aren’t dealbreakers, but they show that the platform is still maturing. Review collected by and hosted on G2.com.

The best MDM with free features.

I like the remote screen share feature a lot because our clients haven't been able to remediate some issues, so we used this feature and remediated the vulnerabilities. Review collected by and hosted on G2.com.

we are missing the remote wipe feature.

For example, if any employee loses their laptop, we want to wipe the entire laptop's details so no data will be lost/theft Review collected by and hosted on G2.com.

The platform not only allows me to automate patch management, but also provides valuable insight into what is happening with my devices. The fact that it is free for up to 200 devices makes it ideal for my small, independent school. Review collected by and hosted on G2.com.

As I am using it for not a long time, I cannot find anything yet, maybe except failing to deploy new software through the platform. So fat, it didn't work in most cases and I would love to kow why. Review collected by and hosted on G2.com.

What I find most helpful about Action1 is that the first 200 endpoints are free. As the Technology Director for a small nonprofit private school, I have to be very mindful of our budget. I was specifically searching for a free solution for patching computers, and that's when I discovered Action1. Since I manage fewer than 150 devices, the platform is completely free for my needs and I use it daily, whether it's patching endpoints, upgrading devices to Windows 11, or using the remote desktop feature. Setting it up was also very straightforward—I was able to deploy the agent to all my devices using Group Policy. For small organizations like mine, Action1 has truly been a lifesaver. Review collected by and hosted on G2.com.

Although I don't have many macOS devices in my network, I do have a few, and while I can use Action1 to patch my Macs, I find it less robust compared to patching my Windows machines. The remote desktop feature does function, but its capabilities are quite limited. For example, I can't transfer files from my computer to the target device through Action1, so I have to rely on another program for that task. Additionally, if the target device uses a second monitor, I can't simply scroll between screens; instead, I have to click a button to switch views. One more issue is that Action1 logs me out more frequently and sooner than I would prefer. Review collected by and hosted on G2.com.

For me there are 3 strong points that make Action1 particularly attractive:

- Simplicity: Onboarding devices is incredibly simple, either single devices or Active Directory bulk can be done in minutes

- Easy to use: Everything you need is laid out in clear visualisations and dashboards, vulnerabilities/missing updates etc

- Powerful: The scheduled tasks, scripting, and modularity aspects makes it easy to extend the existing functionality specific to your needs

All features are available for free forever for the first 200 endpoints.

Any features that you need you can request to be put on the public backlog, which they are actively working on, e.g. recent addition of Mac support is a big plus. Review collected by and hosted on G2.com.

Lacking some of the more advanced/fine-grain features that products like Intune offer. Most likely can achieve somewhat similar results through the scripting aspects though. Review collected by and hosted on G2.com.

I am impressed by how Action One, with its lightweight agent, is able to handle all software updates—from the operating system to Adobe, drivers, and even VMware tools. On top of that, it also provides remote control and remote reboot capabilities, all within such a streamlined package. The operational overhead for this is almost zero. Implementation is a breeze so long as one keeps the customised install binary at hand. Customer support: i cannot judge this as the product thus far never required any support. I used this product every day and due to use having complex interdependencies a value the ability to mix and match automation and manual selection. Review collected by and hosted on G2.com.

Honestly, i cannot think of any downsides. WSUS no longer is an option for us and other products are just as bloated or unwieldy. Review collected by and hosted on G2.com.

The UI is laid out in a way that makes sense to me. It is easy to navigate and has all the options out in the open and not buried in menus. I like that it offers automations that don't require I know coding and my own batch files. I use it every day to keep an eye on my workstations and servers. Getting started was a breeze and putting it on all my machines was easy and fast. Their huge repository of software that they maintain is amazing. It means I don't have to constantly download new versions myself. Review collected by and hosted on G2.com.

The biggest downside I have is that it doesn't due updates to Office. I've tried setting it up the way they recommend and I can't get it to work. I would love it if they set up something that was easier to implement that. Another downside is the vagueness of some of the error codes. It can be difficult to figure out why an automation isn't completing. Review collected by and hosted on G2.com.

Action1 has been great for maintaining a clear inventory for our company. I can easily deploy agents to workstations, identify which workstations are online, and deploy updates as needed.

The ability to schedule Windows updates at specified intervals has been greatly helpful in ensuring we're up to date on necessary updates.

It's also great that I can remotely access our users' workstations to work on them when I am not in the office.

I use Action1 almost daily. It was easy to integrate and implement into our tech stack.

I've yet to use their customer support. However, with how smooth everything has been, I don't see a need for it. Review collected by and hosted on G2.com.

If I'm honest, I'm not sure there's a downside. Action1 has been a tremendous help in this IT house of 1. Review collected by and hosted on G2.com.

Action1 is incredibly easy to use and does what I need it to do. I work for a small non-profit that did not have any kind of patching procedure in place before I took on the role. I needed something that was easy to implement and just as easy to use, the cost of zero dollars was the icing on the cake! Review collected by and hosted on G2.com.

The only thing I don't love about Action1 is that that remote support tool is nowhere near as robust as others I've used and could use some features added on. Review collected by and hosted on G2.com.