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Best UCaaS Platforms with Conference Transcripts Capabilities

Benefits of UCaaS Platforms with Conference Transcripts capabilities include: Records and transcribes voice and video conferences.
Below are the top-rated UCaaS Platforms with Conference Transcripts capabilities, as verified by G2’s Research team. Real users have identified Conference Transcripts as an important function of UCaaS Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in UCaaS Platforms Available
(54,746)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a communication platform that provides video conferencing, chat, and document collaboration features for businesses and individuals.
    • Reviewers like the high-quality video and audio, the ability to host large group calls, the ease of use, and the integration with other productivity apps, which smooths workflows and enhances communication and collaboration.
    • Reviewers noted issues with video lagging due to AI additions, the need for a paid plan for longer meetings or larger groups, occasional unresponsiveness, and difficulties with mobile usability and connection stability, especially on slower networks or with larger groups.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5,286
    Video Conferencing
    2,820
    Reliability
    2,024
    Video Quality
    2,000
    Screen Sharing
    1,754
    Cons
    Zoom Issues
    1,373
    Limited Features
    1,372
    Meeting Issues
    1,339
    Connection Issues
    890
    Missing Features
    836
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,051,187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a communication platform that provides video conferencing, chat, and document collaboration features for businesses and individuals.
  • Reviewers like the high-quality video and audio, the ability to host large group calls, the ease of use, and the integration with other productivity apps, which smooths workflows and enhances communication and collaboration.
  • Reviewers noted issues with video lagging due to AI additions, the need for a paid plan for longer meetings or larger groups, occasional unresponsiveness, and difficulties with mobile usability and connection stability, especially on slower networks or with larger groups.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5,286
Video Conferencing
2,820
Reliability
2,024
Video Quality
2,000
Screen Sharing
1,754
Cons
Zoom Issues
1,373
Limited Features
1,372
Meeting Issues
1,339
Connection Issues
890
Missing Features
836
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.9
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,051,187 Twitter followers
LinkedIn® Page
www.linkedin.com
12,199 employees on LinkedIn®
(3,922)4.4 out of 5
Optimized for quick response
12th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice, video, messaging, AI transcription, analytics, and integrations into a single platform.
    • Users frequently mention the ease of use, the ability to record and transcribe calls in real-time, and the seamless integration with other tools like Salesforce and Google Workspace.
    • Users mentioned issues with the app crashing, calls dropping, difficulties with the mobile app, and problems with the integration to other platforms like Hubspot.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Helpful
    38
    Features
    33
    Call Recording
    32
    Voice Transcription
    31
    Cons
    Call Issues
    22
    Connection Issues
    21
    Recording Issues
    17
    Call Disconnections
    12
    Customer Service
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,478 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice, video, messaging, AI transcription, analytics, and integrations into a single platform.
  • Users frequently mention the ease of use, the ability to record and transcribe calls in real-time, and the seamless integration with other tools like Salesforce and Google Workspace.
  • Users mentioned issues with the app crashing, calls dropping, difficulties with the mobile app, and problems with the integration to other platforms like Hubspot.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Helpful
38
Features
33
Call Recording
32
Voice Transcription
31
Cons
Call Issues
22
Connection Issues
21
Recording Issues
17
Call Disconnections
12
Customer Service
9
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,478 employees on LinkedIn®

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(359)4.5 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$15.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermedia Unite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    21
    Reliability
    14
    Customer Service
    13
    Intuitive
    12
    Cons
    Customer Support
    7
    Missing Functionality
    5
    Customer Service
    4
    Lack of Intuitiveness
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermedia Unite features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Sunnyvale, California
    Twitter
    @intermedia_net
    4,618 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Intermedia Unite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
21
Reliability
14
Customer Service
13
Intuitive
12
Cons
Customer Support
7
Missing Functionality
5
Customer Service
4
Lack of Intuitiveness
4
Limited Features
4
Intermedia Unite features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
1993
HQ Location
Sunnyvale, California
Twitter
@intermedia_net
4,618 Twitter followers
LinkedIn® Page
www.linkedin.com
1,261 employees on LinkedIn®