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Compare Catchpoint and ThousandEyes 
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At a Glance
Market Segments
Enterprise (66.7% of reviews)
Enterprise (80.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Catchpoint
Star Rating
(109)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CatchpointThousandEyes
Star Rating
(78)4.5 out of 5
Market Segments
Enterprise (80.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ThousandEyesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ThousandEyes excels in Telemetry Collection with a score of 9.7, highlighting its ability to gather detailed data across various networks, while Catchpoint, although strong, has a slightly lower score of 9.1 in Performance Monitoring, indicating it may not capture as comprehensive data as ThousandEyes.
- Reviewers mention that Catchpoint shines in Alerting with a score of 9.3, providing timely notifications that help teams respond quickly to issues, whereas ThousandEyes scores 8.5, suggesting it may not be as effective in real-time alerts.
- G2 users note that ThousandEyes offers superior Real-Time Monitoring for Cloud Infrastructure with a score of 9.3, which is crucial for businesses relying on cloud services, while Catchpoint's score of 9.0 indicates it is still effective but may lack some of the advanced features found in ThousandEyes.
- Users on G2 highlight that Catchpoint's Digital Experience Score feature scores a perfect 10.0, which reviewers say provides a comprehensive view of user experience, while ThousandEyes, although strong, does not match this level of performance in this specific area.
- Reviewers mention that ThousandEyes has a robust Performance Analysis feature with a score of 8.8, which helps in understanding application performance over time, while Catchpoint's score of 8.0 in Database Monitoring suggests it may not provide as deep insights into database performance.
- Users say that Catchpoint's Remediation feature scores 9.7, indicating it offers effective solutions for identified issues, while ThousandEyes, with a score of 9.3, still provides valuable insights but may not be as proactive in remediation as Catchpoint.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableThousandEyes
No pricing availableFree Trial
Catchpoint
No trial information availableThousandEyes
Free Trial is available
Ratings
Meets Requirements
9.2
90
8.9
71
Ease of Use
8.4
91
8.2
73
Ease of Setup
8.7
59
8.2
42
Ease of Admin
8.8
53
8.5
41
Quality of Support
9.2
85
8.6
68
Has the product been a good partner in doing business?
9.3
54
8.9
39
Product Direction (% positive)
9.3
81
9.2
76
Features by Category
Experience
8.3
15
Not enough data
8.7
15
Not enough data
8.7
14
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
17
Not enough data
9.0
17
Not enough data
Feature Not Available
Not enough data
Performance
9.1
18
Not enough data
8.6
18
Not enough data
8.2
14
Not enough data
8.3
14
Not enough data
Functionality
9.0
28
8.9
47
9.3
27
8.5
48
8.4
23
Feature Not Available
9.0
24
8.5
40
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
25
8.5
41
8.9
25
8.7
46
8.7
24
9.0
44
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
9.2
23
8.2
12
8.7
14
9.0
20
8.9
18
9.0
21
9.3
23
Not enough data
Not enough data
Administration
Feature Not Available
9.0
20
8.7
15
8.9
16
8.1
17
Feature Not Available
Not enough data
Not enough data
Analysis
8.3
20
8.8
23
8.8
21
9.0
24
Feature Not Available
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.8
27
Not enough data
7.7
20
Not enough data
8.1
24
Not enough data
Response
7.7
27
Not enough data
8.4
26
Not enough data
8.3
24
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
26
Not enough data
7.9
25
Not enough data
Functionality
8.9
30
Not enough data
7.8
27
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Experience
9.7
5
Not enough data
9.3
5
Feature Not Available
Management
9.3
5
Not enough data
10.0
6
Not enough data
Feature Not Available
Feature Not Available
9.7
5
Feature Not Available
9.3
5
Feature Not Available
Performance
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Feature Not Available
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Catchpoint and ThousandEyes are categorized as Observability Software, Digital Employee Experience (DEX) Management, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, and Network Monitoring
Unique Categories
Catchpoint is categorized as Application Performance Monitoring (APM)
ThousandEyes has no unique categories
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThousandEyes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.4%
Financial Services
7.6%
Computer Software
5.7%
Banking
5.7%
Retail
3.8%
Other
45.7%
Information Technology and Services
23.4%
Computer Networking
13.0%
Computer & Network Security
10.4%
Computer Software
9.1%
Hospital & Health Care
5.2%
Other
39.0%
Most Helpful Reviews
Catchpoint
Most Helpful Favorable Review
NAMAN GUPTA .
Verified User in Information Technology and Services
The best part about Catchpoint for me is the detailed diagnostics it provides. Instead of just telling me something is wrong, it helps me understand why it’s wrong—whether it’s DNS, routing, or application latency. This really reduces the time my team...
Most Helpful Critical Review
Verified User in Banking
Too many dashboards and screens. Hard to navigate around and find exactly what you're looking for, in addition to the difficulty of understanding what each statistic means. Especially as someone who is not really tech-savvy, some job aids on how to analyze...
ThousandEyes
Most Helpful Favorable Review
Verified User in Information Technology and Services
The number of agents available to test from different locations
Most Helpful Critical Review
Vinay M.
Verified User in Financial Services
The support team is unable to drive us to a resolution on a pretty standard use case of having a synthetic transaction monitoring for SSO enabled applications.
NAMAN GUPTA .
Verified User in Information Technology and Services
The best part about Catchpoint for me is the detailed diagnostics it provides. Instead of just telling me something is wrong, it helps me understand why it’s wrong—whether it’s DNS, routing, or application latency. This really reduces the time my team...
Verified User in Information Technology and Services
The number of agents available to test from different locations
Verified User in Banking
Too many dashboards and screens. Hard to navigate around and find exactly what you're looking for, in addition to the difficulty of understanding what each statistic means. Especially as someone who is not really tech-savvy, some job aids on how to analyze...
Vinay M.
Verified User in Financial Services
The support team is unable to drive us to a resolution on a pretty standard use case of having a synthetic transaction monitoring for SSO enabled applications.
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
ThousandEyes has no discussions with answers
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