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Compare Certinia PS Cloud and Cloud Coach 
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At a Glance
Market Segments
Mid-Market (51.9% of reviews)
Mid-Market (50.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Certinia PS Cloud
Star Rating
(699)4.3 out of 5
Market Segments
Mid-Market (51.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudCloud Coach
Star Rating
(173)4.5 out of 5
Market Segments
Mid-Market (50.9% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Certinia PS Cloud excels in customer health scores, achieving a rating of 8.9, while Cloud Coach falls short with a score of 7.7. Reviewers mention that the robust customer monitoring features in Certinia help businesses maintain strong client relationships.
- Reviewers mention that Cloud Coach shines in quality of support, with a score of 9.0 compared to Certinia's 8.1. Users on G2 appreciate the responsive customer service and helpful resources provided by Cloud Coach, making it easier to resolve issues quickly.
- Users say that Certinia PS Cloud offers superior task management capabilities, particularly in task creation and assignment, where it scored 8.5. In contrast, Cloud Coach does not provide the same level of functionality, leading to user frustration in managing tasks effectively.
- Reviewers mention that Certinia's portfolio management features, such as portfolio definition and performance, scored 8.2, indicating a strong capability in this area. Users on G2 express that Cloud Coach's lower scores (7.0) in these features limit its effectiveness for project portfolio management.
- G2 users highlight that Certinia PS Cloud's invoicing features, particularly invoice customization, received a high score of 8.7, which users find essential for tailoring invoices to client needs. In contrast, Cloud Coach's invoicing capabilities are rated lower at 6.6, leading to dissatisfaction among users who require more flexibility.
- Users report that Certinia PS Cloud's workflow capability is rated exceptionally high at 9.3, which reviewers say enhances productivity through streamlined processes. Cloud Coach, with a score of 7.7, does not offer the same level of workflow automation, making it less efficient for users managing complex projects.
Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableCloud Coach
Ultimate
Contact Us
Perfect for PMOs
- Portfolio Management
- Demand Capture
- Stage Gates
Free Trial
Certinia PS Cloud
No trial information availableCloud Coach
Free Trial is available
Ratings
Meets Requirements
8.3
570
8.6
155
Ease of Use
7.9
571
8.2
157
Ease of Setup
6.9
364
7.2
120
Ease of Admin
7.3
375
7.9
105
Quality of Support
8.1
525
9.0
143
Has the product been a good partner in doing business?
8.4
372
9.3
108
Product Direction (% positive)
8.7
555
9.1
147
Features by Category
Tasks
8.5
8
8.5
99
|
Verified
8.5
8
8.5
97
|
Verified
9.7
6
8.2
95
|
Verified
8.3
7
8.2
93
|
Verified
8.3
7
8.1
95
8.1
7
7.2
86
9.3
7
8.2
95
|
Verified
8.9
6
7.1
77
Projects
9.4
6
8.1
94
|
Verified
9.2
6
8.2
91
9.2
6
8.7
97
|
Verified
9.2
6
7.6
91
|
Verified
9.2
6
7.8
92
|
Verified
9.2
6
7.0
82
8.3
6
7.8
88
|
Verified
8.9
6
8.5
97
|
Verified
8.9
6
7.6
87
|
Verified
9.4
6
7.8
86
|
Verified
9.7
6
8.1
88
|
Verified
Resource Management
9.4
6
7.9
88
|
Verified
8.6
6
7.7
86
|
Verified
9.2
6
7.8
89
|
Verified
Project Monitoring
8.3
6
7.6
84
|
Verified
9.2
6
8.0
87
|
Verified
8.6
6
8.0
95
|
Verified
Generative AI
8.6
6
Feature Not Available
8.3
6
Feature Not Available
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
9.1
11
7.3
10
9.0
12
7.2
10
9.4
13
7.6
9
8.9
11
6.3
8
9.0
10
5.6
8
9.1
11
7.0
9
9.1
11
6.0
8
Predictions
8.2
11
5.9
9
8.8
12
5.4
9
9.0
12
6.7
10
8.0
11
5.4
9
Platform
8.8
17
8.0
10
8.1
15
8.3
9
9.1
15
8.0
10
9.3
14
7.7
10
9.0
16
7.7
10
8.9
17
8.1
9
8.7
15
8.0
10
9.3
15
8.1
9
8.4
15
7.7
10
8.6
17
8.2
10
Generative AI
9.0
8
5.4
8
9.3
7
5.8
8
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
8.1
45
Not enough data
8.6
45
Not enough data
8.1
45
Not enough data
7.9
44
Project Management
Not enough data
8.2
43
Not enough data
8.1
43
Not enough data
7.9
40
Resource Management
Not enough data
8.7
44
Not enough data
8.5
45
Not enough data
8.3
45
Data & Analytics
Not enough data
8.4
43
Not enough data
8.5
42
Not enough data
8.6
43
Not enough data
7.8
41
Strategy - Project and Portfolio Management
Not enough data
7.5
17
Not enough data
7.8
17
Not enough data
7.8
17
Not enough data
7.7
17
Not enough data
7.7
17
Not enough data
7.8
17
Not enough data
7.2
18
Not enough data
7.6
17
Not enough data
7.9
17
Not enough data
8.0
17
Planning
8.4
44
Not enough data
7.9
47
Not enough data
8.2
49
Not enough data
Optimization
8.1
39
Not enough data
7.9
44
Not enough data
7.8
26
Not enough data
Accounting
8.6
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.3
22
Not enough data
8.6
17
Not enough data
7.9
16
Not enough data
8.3
15
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
7.9
18
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.3
17
Not enough data
8.7
15
Not enough data
Back Office
8.3
16
Not enough data
8.3
15
Not enough data
8.2
12
Not enough data
8.6
15
Not enough data
8.5
18
Not enough data
8.3
13
Not enough data
8.4
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.3
14
Not enough data
8.8
20
Not enough data
8.3
11
Not enough data
Front Office
8.5
11
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
9.1
19
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.2
12
Not enough data
Integration
8.2
12
Not enough data
8.6
17
Not enough data
8.8
15
Not enough data
Logistics
8.9
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
9.1
9
Not enough data
Platform
8.7
18
Not enough data
8.3
14
Not enough data
8.3
15
Not enough data
8.7
17
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
Production
8.8
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.5
8
Not enough data
9.3
14
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Reporting & Analytics
9.2
22
Not enough data
9.2
22
Not enough data
8.8
21
Not enough data
Generative AI
7.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Customer Management
8.5
95
|
Verified
7.3
38
8.2
98
|
Verified
7.3
35
7.5
74
|
Verified
6.5
34
8.1
76
|
Verified
6.7
36
Project Management
8.7
142
|
Verified
8.3
45
8.8
149
|
Verified
8.9
45
8.7
145
|
Verified
8.3
42
8.6
154
|
Verified
8.3
44
Accounting
8.1
108
|
Verified
6.9
40
8.3
85
|
Verified
6.4
36
8.3
72
6.0
33
8.6
104
|
Verified
6.7
39
8.5
120
|
Verified
7.2
40
Portfolio Management
8.3
75
6.8
32
8.2
74
|
Verified
6.7
32
8.1
91
7.7
35
8.2
67
|
Verified
6.9
30
Analytics
8.2
118
|
Verified
7.4
38
8.5
147
|
Verified
8.4
38
8.3
113
|
Verified
8.0
33
Administration
8.2
109
|
Verified
8.0
31
8.4
131
|
Verified
8.1
33
8.2
122
|
Verified
7.8
30
Platform
8.3
107
|
Verified
7.8
28
8.3
85
|
Verified
7.1
25
8.6
136
|
Verified
8.7
33
7.7
85
|
Verified
6.1
28
7.4
63
|
Verified
5.8
26
Generative AI
7.7
21
Feature Not Available
7.6
21
Feature Not Available
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
Not enough data
8.1
32
Not enough data
8.7
33
Not enough data
8.4
30
Project Tracking
Not enough data
8.5
34
Not enough data
8.6
32
Not enough data
7.3
31
Not enough data
8.7
33
Not enough data
7.2
32
Customer Engagement
Not enough data
7.1
30
Not enough data
7.0
28
Not enough data
6.4
29
Not enough data
7.9
30
Not enough data
7.8
31
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Certinia PS Cloud and Cloud Coach are categorized as Customer Success, Professional Services Automation, and Project Management
Unique Categories
Certinia PS Cloud is categorized as Resource Management and ERP Systems
Cloud Coach is categorized as Project and Portfolio Management, Salesforce AppExchange Apps, and Client Onboarding
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cloud Coach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.6%
Computer Software
27.2%
Management Consulting
6.4%
Financial Services
3.5%
Hospital & Health Care
3.2%
Other
28.1%
Computer Software
20.7%
Information Technology and Services
18.9%
Hospital & Health Care
10.1%
Consulting
5.9%
Management Consulting
3.6%
Other
40.8%
Most Helpful Reviews
Certinia PS Cloud
Most Helpful Favorable Review
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
Most Helpful Critical Review
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Cloud Coach
Most Helpful Favorable Review
Verified User in Telecommunications
Insight into my business and project resource allocation.
Most Helpful Critical Review
Cameron D.
Verified User in Consulting
It has very few resources for in depth setup other than a resource site explaining features. Useful features are hidden behind high pricing tiers.
Kaede H.
Verified User in Marketing and Advertising
How hard their team works to constantly improve the product and implement feature requests.
Verified User in Telecommunications
Insight into my business and project resource allocation.
Mike S.
Verified User in Computer Software
It really intended for the Agile methodology. So if you're projects aren't Agile, you'll have to do a lot of adapting. They currently don't have a clean way to do resource management and project staffing. You have to bounce around a bunch to accomplish...
Cameron D.
Verified User in Consulting
It has very few resources for in depth setup other than a resource site explaining features. Useful features are hidden behind high pricing tiers.
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