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Chatmeter
Chatmeter
(353)
4.5 out of 5
Chatmeter
By Chatmeter
Get a quote
Optimized for quick response
Yext
Yext
(900)
4.4 out of 5
Yext
By Yext
Optimized for quick response
At a Glance
Chatmeter
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Chatmeter
Yext
Yext
Star Rating
(900)4.4 out of 5
Market Segments
Enterprise (40.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Yext
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Yext excels in its Network Directory feature, scoring 9.0, which reviewers mention provides extensive visibility across various platforms. In contrast, Chatmeter's score of 8.7 indicates it offers solid directory services but may not match Yext's breadth.
  • Reviewers mention that Chatmeter shines in Reputation Management, achieving a score of 9.4, which users say helps them effectively monitor and respond to customer feedback. Yext, with a score of 8.6, is noted for its capabilities but lacks the same level of comprehensive tools that Chatmeter provides.
  • Users on G2 highlight Chatmeter's superior Quality of Support, scoring 9.2 compared to Yext's 8.5. Reviewers say that Chatmeter's support team is more responsive and helpful, making it easier for users to resolve issues quickly.
  • Reviewers mention that Yext's Online Listings feature scores 8.9, which users say is effective for managing business information across platforms. However, Chatmeter's higher score of 9.2 indicates a more robust solution for optimizing online presence.
  • Users say that Chatmeter's Ease of Use is a standout feature, scoring 9.0, which reviewers mention makes it more accessible for teams without extensive technical expertise. Yext, while still user-friendly at 8.6, may require a steeper learning curve for some users.
  • G2 users report that Chatmeter's Analytics capabilities, scoring 8.7, provide deeper insights into performance metrics compared to Yext's score of 8.4. Reviewers mention that this allows for better data-driven decision-making in marketing strategies.
Pricing
Entry-Level Pricing
Chatmeter
No pricing available
Yext
No pricing available
Free Trial
Chatmeter
No trial information available
Yext
Free Trial is available
Ratings
Meets Requirements
8.9
283
8.8
733
Ease of Use
9.0
286
8.5
751
Ease of Setup
8.7
162
8.4
547
Ease of Admin
8.8
168
8.5
388
Quality of Support
9.2
278
8.5
699
Has the product been a good partner in doing business?
9.2
168
8.7
390
Product Direction (% positive)
8.9
269
8.4
717
Features by Category
Web Content ManagementHide 23 FeaturesShow 23 Features
Not enough data
7.9
119
Content
Not enough data
8.1
104
Not enough data
7.6
103
Not enough data
7.6
97
Not enough data
7.4
94
Not enough data
7.9
96
Not enough data
7.8
100
Not enough data
8.0
104
Not enough data
7.9
103
Not enough data
8.0
97
Design
Not enough data
7.5
96
Not enough data
7.3
93
Not enough data
7.8
95
Not enough data
7.5
99
Platform
Not enough data
7.8
102
Not enough data
8.1
107
Not enough data
7.9
103
Not enough data
8.4
110
Not enough data
8.3
107
Not enough data
7.7
93
Not enough data
8.0
112
Not enough data
8.0
98
Agentic AI - Web Content Management
Not enough data
5.2
11
Not enough data
5.6
11
Social Media AnalyticsHide 16 FeaturesShow 16 Features
8.5
85
Not enough data
Social Analytics
8.7
68
Not enough data
8.7
52
Not enough data
8.6
60
Not enough data
Feature Not Available
Not enough data
8.4
50
Not enough data
8.0
19
Not enough data
8.8
23
Not enough data
Reports & Dashboards
8.4
65
Not enough data
8.7
66
Not enough data
8.8
63
Not enough data
8.2
13
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital GovernanceHide 17 FeaturesShow 17 Features
Not enough data
8.2
26
Monitoring
Not enough data
7.1
19
Not enough data
8.0
22
Not enough data
7.9
22
Administration
Not enough data
7.6
23
Not enough data
7.8
22
Not enough data
8.3
21
Not enough data
7.2
22
Standards
Not enough data
7.7
25
Not enough data
7.1
21
Not enough data
7.0
16
Not enough data
7.2
18
Agentic AI - Digital Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight EnginesHide 11 FeaturesShow 11 Features
Not enough data
9.0
25
Content Management
Not enough data
8.4
21
Not enough data
8.2
20
Not enough data
8.4
21
Content Discovery
Not enough data
8.9
22
Not enough data
8.1
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
8.3
20
Not enough data
8.0
18
Generative AI
Not enough data
7.1
12
Not enough data
7.1
12
Contact Center Knowledge BaseHide 21 FeaturesShow 21 Features
Not enough data
8.5
51
Administration
Not enough data
8.0
44
Not enough data
7.8
41
Not enough data
7.6
44
Knowledge Management
Not enough data
8.9
44
Not enough data
8.3
36
Not enough data
8.3
44
Compliance
Not enough data
8.3
40
Not enough data
8.0
38
Not enough data
8.0
38
Not enough data
8.0
37
Customer Support
Not enough data
8.3
34
Not enough data
8.1
33
Not enough data
7.5
26
Data Security
Not enough data
7.9
32
Not enough data
8.2
33
Not enough data
8.5
37
Not enough data
8.0
31
Administration
Not enough data
7.8
35
Not enough data
8.7
42
Not enough data
8.9
40
Generative AI
Not enough data
7.4
20
Store LocatorHide 14 FeaturesShow 14 Features
8.4
57
8.5
101
Business Tools
8.4
38
8.7
85
7.5
23
8.2
57
Feature Not Available
7.8
55
8.5
36
8.2
74
8.5
35
7.9
59
Customer Tools
9.0
51
9.1
94
8.5
44
8.8
80
8.5
23
8.5
68
8.6
31
8.2
77
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Segmentation
Not enough data
3.3
7
Not enough data
3.8
7
Targeting
Not enough data
3.8
7
Not enough data
4.0
7
Triggered Content
Not enough data
4.3
7
Not enough data
3.8
7
Not enough data
4.3
7
Personalized Content
Not enough data
3.6
7
Not enough data
3.6
7
Not enough data
3.8
7
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.6
143
8.6
240
Listing Management
8.7
101
|
Verified
8.9
208
|
Verified
8.6
104
|
Verified
8.6
190
|
Verified
8.6
118
|
Verified
8.3
215
|
Verified
8.7
117
|
Verified
8.6
211
|
Verified
Performance
8.3
123
|
Verified
8.5
217
|
Verified
8.7
128
|
Verified
8.3
214
|
Verified
Knowledge BaseHide 18 FeaturesShow 18 Features
Not enough data
8.4
94
Knowledge Pages
Not enough data
8.3
73
Not enough data
8.2
65
Not enough data
7.9
61
Not enough data
7.6
55
Not enough data
8.3
67
Not enough data
8.2
65
Knowledge Dissemination
Not enough data
8.3
72
Not enough data
8.6
69
Not enough data
8.5
75
Not enough data
8.4
71
Not enough data
7.9
67
Not enough data
8.0
51
Not enough data
8.4
65
Not enough data
8.3
62
Not enough data
8.4
67
Agentic AI - Knowledge Base
Not enough data
7.1
11
Not enough data
7.0
10
Not enough data
7.0
10
Local SEOHide 6 FeaturesShow 6 Features
9.0
71
8.4
144
Local Search Optimization
8.6
60
|
Verified
8.0
116
9.2
60
|
Verified
8.8
131
|
Verified
9.1
64
8.7
136
|
Verified
9.4
67
|
Verified
8.6
118
|
Verified
8.5
46
|
Verified
7.3
97
|
Verified
8.9
65
|
Verified
8.2
137
|
Verified
SEO ToolsHide 22 FeaturesShow 22 Features
Not enough data
5.6
39
SEO Auditing & Monitoring
Not enough data
4.8
8
Not enough data
5.2
8
Not enough data
5.6
8
Not enough data
4.0
7
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
5.2
21
Not enough data
5.5
22
Not enough data
5.2
21
Not enough data
5.2
7
Not enough data
5.6
6
SEO Reporting
Not enough data
5.2
21
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
3.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Headless CMSHide 10 FeaturesShow 10 Features
Not enough data
7.4
11
Publishing
Not enough data
6.7
10
Not enough data
6.3
9
Not enough data
5.7
7
Development
Not enough data
5.8
11
Not enough data
5.5
10
Not enough data
5.4
8
Not enough data
5.5
7
Analytics
Not enough data
6.9
7
Not enough data
6.9
8
Agentic AI - Headless CMS
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.4
87
7.8
143
Content & Collaboration
8.7
48
8.0
90
8.4
44
8.1
88
8.4
34
7.9
84
8.5
34
7.9
87
9.0
49
8.2
93
7.5
21
8.0
84
Social Management
8.5
69
7.8
132
8.4
59
8.4
133
8.4
52
8.0
131
8.6
65
8.0
133
Feature Not Available
7.4
117
8.3
18
7.6
88
7.8
10
7.6
86
Agentic AI - Social Media Management
Not enough data
6.8
18
Not enough data
7.1
18
Not enough data
6.9
17
Not enough data
7.1
17
Not enough data
7.3
17
Not enough data
7.1
17
Not enough data
7.2
17
Enterprise Search SoftwareHide 30 FeaturesShow 30 Features
Not enough data
8.7
23
Compatibility
Not enough data
8.3
14
Not enough data
8.2
13
Not enough data
7.7
11
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.1
13
Not enough data
9.1
13
Not enough data
8.3
12
Not enough data
7.8
9
Not enough data
9.0
13
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.4
13
Not enough data
8.0
15
Not enough data
7.4
13
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-Commerce SearchHide 12 FeaturesShow 12 Features
Not enough data
8.0
28
Landing Page BuildersHide 13 FeaturesShow 13 Features
Not enough data
7.7
41
Page Customization
Not enough data
7.2
35
Not enough data
7.3
32
Not enough data
7.5
33
Not enough data
7.7
31
Page Optimization
Not enough data
6.6
26
Not enough data
7.6
33
Not enough data
7.8
35
Not enough data
7.8
37
Integrations
Not enough data
7.1
27
Not enough data
7.3
25
Not enough data
7.9
30
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.0
5
Market IntelligenceHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Customer Self-ServiceHide 17 FeaturesShow 17 Features
Not enough data
7.9
90
Generative AI
Not enough data
7.7
61
Self-Service Experience
Not enough data
8.4
88
Not enough data
8.1
81
Not enough data
7.9
79
Not enough data
7.8
77
Not enough data
8.4
78
Self-Service Platform
Not enough data
8.3
84
Not enough data
8.4
82
Not enough data
8.2
76
Not enough data
8.0
81
Agentic AI - Customer Self-Service
Not enough data
6.7
9
Not enough data
6.7
10
Not enough data
6.7
10
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.8
10
Not enough data
6.3
9
Digital Communications GovernanceHide 8 FeaturesShow 8 Features
Not enough data
9.4
10
Policy Management - Digital Communications Governance
Not enough data
8.3
10
Not enough data
8.0
10
Surveillance - Digital Communications Governance
Not enough data
8.5
10
Not enough data
8.3
10
Analytics and Reporting - Digital Communications Governance
Not enough data
8.3
10
Not enough data
8.5
9
Compliance Management - Digital Communications Governance
Not enough data
8.7
10
Not enough data
8.7
10
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
7.6
241
7.7
200
Consumer Intelligence
9.0
196
|
Verified
8.3
165
8.3
194
|
Verified
7.6
162
|
Verified
8.4
206
|
Verified
8.0
162
|
Verified
Reporting
Feature Not Available
7.0
112
8.1
175
|
Verified
7.6
139
|
Verified
8.8
220
|
Verified
8.5
179
|
Verified
Media Monitoring
8.2
168
|
Verified
7.6
141
8.0
157
|
Verified
7.5
125
Feature Not Available
7.7
121
In-House Management
Feature Not Available
7.0
109
8.6
151
7.5
122
|
Verified
Generative AI
7.6
23
6.9
75
Agentic AI - Online Reputation Management
6.3
5
7.2
20
6.3
5
7.5
19
6.3
5
7.6
20
7.0
5
7.3
20
6.7
5
7.3
20
6.7
5
7.3
20
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Local MarketingHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter
Chatmeter
Yext
Yext
Unique Categories
Chatmeter
Chatmeter is categorized as Social Media Analytics
Yext
Reviews
Reviewers' Company Size
Chatmeter
Chatmeter
Small-Business(50 or fewer emp.)
23.5%
Mid-Market(51-1000 emp.)
43.1%
Enterprise(> 1000 emp.)
33.4%
Yext
Yext
Small-Business(50 or fewer emp.)
26.6%
Mid-Market(51-1000 emp.)
32.6%
Enterprise(> 1000 emp.)
40.9%
Reviewers' Industry
Chatmeter
Chatmeter
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Yext
Yext
Financial Services
20.0%
Hospital & Health Care
9.2%
Marketing and Advertising
8.1%
Insurance
7.7%
Retail
6.6%
Other
48.4%
Most Helpful Reviews
Chatmeter
Chatmeter
Most Helpful Favorable Review
Joshua T.
JT
Joshua T.
Verified User in Marketing and Advertising

Their offering, syndication network and customer service are pretty much second to none.

Most Helpful Critical Review
Verified User
G
Verified User in Health, Wellness and Fitness

I hate that it glitches a lot and is not designed well for users

Yext
Yext
Most Helpful Favorable Review
CD
Crystal D.
Verified User in Hospital & Health Care

Everything I need to manage my company's location listings is in one place. With one click, Yext automatically updates my company's location listings across dozens of sites, freeing up what would otherwise be countless hours of staff time for our hundreds...

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

SOCIAL SITE MANAGEMENT: If you are a manager of a Facebook business page, you can't connect to the business management profile. Instead, it tries to connect through your personal profile to your privately owned pages. CANCELLATION POLICY, NO GRACE PERIOD,...

Alternatives
Chatmeter
Chatmeter Alternatives
Reputation
Reputation
Add Reputation
Birdeye
Birdeye
Add Birdeye
SOCi
SOCi
Add SOCi
Synup
Synup
Add Synup
Yext
Yext Alternatives
SOCi
SOCi
Add SOCi
Semrush
Semrush
Add Semrush
Synup
Synup
Add Synup
Birdeye
Birdeye
Add Birdeye
Discussions
Chatmeter
Chatmeter Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
See all discussions
Yext
Yext Discussions
Is YEXT worth the cost?
4 Comments
Dan M.
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
See all discussions
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