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Compare Chatway Live Chat and Chaty 
At a Glance
Market Segments
Small-Business (97.0% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
Free 1 Users Per Month
No pricing available
Chatway Live Chat
Star Rating
(67)4.9 out of 5
Market Segments
Small-Business (97.0% of reviews)
Entry-Level Pricing
Free 1 Users Per Month
Browse all 2 pricing plansChaty
Star Rating
(15)4.7 out of 5
Market Segments
Small-Business (86.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChatySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chaty excels in AI Text Generation with a score of 8.6, while Chatway Live Chat falls behind at 7.6. Reviewers mention that Chaty's AI capabilities help in crafting engaging responses, enhancing customer interaction.
- Reviewers mention that Chaty's pop-up chat feature scores a perfect 10.0, indicating exceptional performance, whereas Chatway Live Chat scores 9.8. Users on G2 appreciate how Chaty's pop-up chat seamlessly integrates into their websites, making it easy for customers to initiate conversations.
- G2 users highlight that Chaty offers superior customization options with a score of 9.8 compared to Chatway Live Chat's 9.1. Users say that the ability to tailor the chat interface to match their brand identity is a significant advantage for Chaty.
- Users report that Chaty provides outstanding quality of support, achieving a perfect score of 10.0, while Chatway Live Chat scores 9.8. Reviewers mention that Chaty's support team is responsive and knowledgeable, which is crucial for small businesses needing quick assistance.
- Reviewers mention that Chaty’s conversation archiving feature scores 9.4, outperforming Chatway Live Chat's 8.9. Users say that the ability to easily access past conversations helps in maintaining continuity in customer service.
- Users on G2 highlight that Chaty’s lead development capabilities score 9.6, while Chatway Live Chat scores 8.8. Reviewers report that Chaty’s tools for tracking and nurturing leads are particularly beneficial for small businesses looking to grow their customer base.
Pricing
Entry-Level Pricing
Chatway Live Chat
Free
Free
1 Users Per Month
- 1 Agent
- Unlimited Conversations
- Facebook Messenger integration
Chaty
No pricing availableFree Trial
Chatway Live Chat
Free Trial is available
Chaty
No trial information availableRatings
Meets Requirements
9.6
63
9.6
14
Ease of Use
9.8
65
9.9
14
Ease of Setup
9.7
64
9.4
9
Ease of Admin
9.6
44
9.6
9
Quality of Support
9.9
61
10.0
14
Has the product been a good partner in doing business?
9.6
41
9.8
8
Product Direction (% positive)
10.0
63
10.0
14
Features by Category
Generative AI
6.7
22
8.3
8
6.7
22
8.3
8
6.7
22
7.9
8
Communication
9.6
59
10.0
11
9.5
58
9.1
11
9.0
54
8.0
10
9.5
56
9.1
11
8.2
50
8.2
10
Internal Use
9.3
56
9.3
10
8.9
55
8.3
10
8.9
52
9.5
11
8.7
50
8.2
10
8.8
49
8.7
10
9.1
50
9.7
10
Categories
Categories
Shared Categories
Chatway Live Chat and Chaty are categorized as Live Chat
Unique Categories
Chatway Live Chat has no unique categories
Chaty has no unique categories
Reviews
Reviewers' Company Size
Chatway Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chaty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
10.6%
Leisure, Travel & Tourism
7.6%
Luxury Goods & Jewelry
6.1%
Design
6.1%
Consumer Services
6.1%
Other
63.6%
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Staffing and Recruiting
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
66.7%
Most Helpful Reviews
Chatway Live Chat
Most Helpful Favorable Review
Matthew G.
Verified User in Construction
How easy it was to install on our website.
Most Helpful Critical Review
Naomey R.
Verified User in Education Management
The pricing for the pro feature is quite high, but i love that it gives access to 14days free trial.
Chaty
Most Helpful Favorable Review
Ratchaya T.
Verified User in Hospitality
This tool is easy to set up and offers powerful features. The communication options work well for customers in different geographic locations and with varying preferences. I also appreciate the good customer support.
Most Helpful Critical Review
Dipti A.
Verified User in Market Research
There is nothing specific but its a bit pricy
Matthew G.
Verified User in Construction
How easy it was to install on our website.
Ratchaya T.
Verified User in Hospitality
This tool is easy to set up and offers powerful features. The communication options work well for customers in different geographic locations and with varying preferences. I also appreciate the good customer support.
Naomey R.
Verified User in Education Management
The pricing for the pro feature is quite high, but i love that it gives access to 14days free trial.
Dipti A.
Verified User in Market Research
There is nothing specific but its a bit pricy
Discussions
Chatway Live Chat has no discussions with answers
Chaty has no discussions with answers
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