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Compare ADP Workforce Now and Paychex

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ADP Workforce Now
ADP Workforce Now
(3,823)
4.2 out of 5
ADP Workforce Now
By ADP
Get a quote
Optimized for quick response
Paychex
Paychex
(1,617)
4.1 out of 5
Paychex
By Paychex Inc
Get a quote
Optimized for quick response
At a Glance
ADP Workforce Now
ADP Workforce Now
Star Rating
(3,823)4.2 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce Now
Paychex
Paychex
Star Rating
(1,617)4.1 out of 5
Market Segments
Small-Business (75.6% of reviews)
Information
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychex
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that both Paychex and ADP Workforce Now have a strong star rating of 4.2, indicating overall satisfaction, but Paychex is particularly noted for its user-friendly interface and ease of setup, scoring 8.3 compared to ADP's 7.6.
  • Reviewers mention that Paychex excels in payroll entry with a score of 8.7, while ADP Workforce Now slightly leads in payroll entry at 8.8, highlighting the importance of accurate and efficient payroll processing for users.
  • G2 users indicate that Paychex's quality of support is rated at 8.4, which is higher than ADP's 7.9, suggesting that users feel more supported when using Paychex, especially during critical payroll periods.
  • Users on G2 report that Paychex shines in the area of self-service capabilities, scoring 9.1, which allows employees to manage their own information effectively, while ADP's self-service portal is rated at 8.3, indicating a preference for Paychex in this feature.
  • Reviewers mention that ADP Workforce Now has a stronger offering in time, attendance, and PTO management, scoring 8.5 compared to Paychex's 7.8, which is crucial for businesses needing robust tracking of employee hours and leave.
  • Users say that while both products have similar market segments, Paychex is favored by small businesses (75.6% of reviews), whereas ADP Workforce Now is more popular among mid-market companies (64.5% of reviews), reflecting their target audiences and feature sets tailored to different business sizes.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Paychex
Contact Vendor
Contact Vendor for Pricing
Learn more about Paychex
Free Trial
ADP Workforce Now
No trial information available
Paychex
No trial information available
Ratings
Meets Requirements
8.6
3,104
8.7
1,297
Ease of Use
8.3
3,322
8.5
1,357
Ease of Setup
7.6
1,777
8.3
968
Ease of Admin
8.1
1,619
8.6
948
Quality of Support
7.9
2,818
8.4
1,250
Has the product been a good partner in doing business?
8.0
1,602
8.5
947
Product Direction (% positive)
7.6
3,072
7.5
1,274
Features by Category
Core HRHide 15 FeaturesShow 15 Features
7.8
1,414
7.6
507
Core HR
8.1
698
8.1
113
8.5
795
7.8
106
Feature Not Available
7.8
52
8.2
598
8.1
76
8.3
672
8.4
113
8.4
735
7.7
114
Generative AI
6.0
56
4.3
5
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Expense ManagementHide 33 FeaturesShow 33 Features
Not enough data
8.1
302
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
74
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
8.0
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
8.0
130
|
Verified
Not enough data
8.3
197
|
Verified
Platform
Not enough data
8.2
215
|
Verified
Not enough data
7.8
98
|
Verified
Not enough data
7.0
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.6
75
|
Verified
PayrollHide 23 FeaturesShow 23 Features
8.6
2,407
8.6
1,032
Employee Self Service
8.7
2195
|
Verified
8.6
846
|
Verified
8.3
1700
|
Verified
8.1
541
|
Verified
8.1
1731
|
Verified
8.3
525
|
Verified
Administration
8.8
1962
|
Verified
8.7
849
|
Verified
8.3
1830
|
Verified
7.9
556
|
Verified
9.2
2139
|
Verified
9.4
924
|
Verified
8.4
1007
|
Verified
8.5
402
|
Verified
8.8
1889
|
Verified
8.9
775
|
Verified
8.7
1569
|
Verified
8.8
558
|
Verified
8.6
1594
|
Verified
8.6
450
|
Verified
9.0
1838
|
Verified
9.2
776
|
Verified
9.0
1870
|
Verified
9.1
826
|
Verified
Taxes
8.9
1861
|
Verified
9.1
874
|
Verified
8.8
1693
|
Verified
9.0
830
|
Verified
Feature Not Available
9.1
823
|
Verified
Integration
8.1
1100
|
Verified
7.8
260
|
Verified
8.5
1362
|
Verified
7.7
300
|
Verified
8.2
1132
|
Verified
7.7
304
|
Verified
8.2
1140
|
Verified
7.6
263
|
Verified
Platform
8.3
1908
|
Verified
8.6
857
|
Verified
8.4
1956
|
Verified
8.6
835
|
Verified
8.4
1997
|
Verified
8.8
869
|
Verified
8.6
1768
|
Verified
8.7
722
|
Verified
Benefits AdministrationHide 31 FeaturesShow 31 Features
7.9
1,577
7.7
525
Benefits Administration Platform Features
8.5
991
8.2
233
8.4
916
8.0
196
7.8
691
7.0
112
8.2
798
8.3
172
8.2
797
8.5
190
8.6
1013
8.3
225
8.4
823
8.4
210
8.0
744
7.9
152
Benefits Administration Platform Features
8.5
991
8.2
233
8.4
916
8.0
196
7.8
691
7.0
112
8.2
798
8.3
172
8.2
797
8.5
190
8.6
1013
8.3
225
8.4
823
8.4
210
8.4
935
8.3
222
8.0
744
7.9
152
7.9
613
7.6
102
7.2
106
5.8
19
7.5
129
6.7
23
Generative AI
6.0
62
6.2
14
5.9
62
6.1
14
5.9
62
6.2
14
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
PEO ProvidersHide 13 FeaturesShow 13 Features
Not enough data
6.8
12
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Time & AttendanceHide 14 FeaturesShow 14 Features
Not enough data
7.6
35
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.8
24
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
7.9
29
Not enough data
8.2
29
Not enough data
8.4
30
Not enough data
7.8
27
Monitoring
Not enough data
7.7
24
Not enough data
7.6
26
Not enough data
7.3
25
Job Description ManagementHide 17 FeaturesShow 17 Features
8.2
1,283
Not enough data
Basics
8.3
68
Not enough data
8.6
81
Not enough data
8.3
82
Not enough data
Content
8.3
76
Not enough data
8.4
70
Not enough data
8.5
74
Not enough data
Logistics
8.1
69
Not enough data
8.4
79
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Candidate Relationship ManagementHide 19 FeaturesShow 19 Features
8.2
1,290
7.9
496
Basics
8.3
68
Not enough data
8.5
51
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.5
64
Not enough data
Content
8.4
64
Not enough data
8.4
58
Not enough data
Recruiting and Onboarding
7.7
266
6.8
21
7.6
318
6.6
50
8.0
294
7.6
22
|
Verified
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Background CheckHide 11 FeaturesShow 11 Features
Not enough data
7.3
75
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Interview SchedulingHide 17 FeaturesShow 17 Features
8.0
1,143
Not enough data
Platform Basics
8.1
47
Not enough data
8.4
58
Not enough data
Platform Content
8.5
56
Not enough data
8.3
60
Not enough data
8.3
58
Not enough data
7.7
48
Not enough data
8.1
53
Not enough data
Platform Performance
8.1
61
Not enough data
8.2
55
Not enough data
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Healthcare HRHide 5 FeaturesShow 5 Features
8.7
74
Not enough data
Operations
8.9
61
Not enough data
8.8
56
Not enough data
8.5
62
Not enough data
8.6
63
Not enough data
8.7
59
Not enough data
Performance ManagementHide 13 FeaturesShow 13 Features
8.0
151
6.2
10
Performance reviews
8.1
103
|
Verified
5.0
8
8.0
122
|
Verified
6.9
9
8.3
133
|
Verified
5.6
8
Goals
8.1
118
|
Verified
6.0
8
7.9
105
|
Verified
6.2
7
Feedback
7.9
124
|
Verified
6.5
9
7.8
113
6.5
8
Feature Not Available
6.5
8
Feature Not Available
6.0
7
Data
8.4
139
|
Verified
6.7
8
8.2
129
|
Verified
6.7
9
Agentic AI - Performance Management
7.7
14
Not enough data
7.1
15
Not enough data
HR AnalyticsHide 10 FeaturesShow 10 Features
7.4
94
7.0
13
Reports
7.2
69
6.8
11
8.0
87
6.9
12
7.7
78
6.8
12
8.2
83
8.2
12
Cleaning
8.1
79
6.4
13
7.9
74
7.6
11
8.0
75
8.0
11
Generative AI
6.2
40
7.0
9
6.5
40
6.9
9
6.4
40
5.7
9
HCM SoftwareHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
RecruitingHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
OnboardingHide 29 FeaturesShow 29 Features
7.7
1,298
7.8
502
Agentic AI - Onboarding
6.7
18
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Platform Content
8.0
205
8.0
106
8.0
205
8.2
114
8.2
202
8.2
95
7.7
154
7.6
47
7.7
154
7.0
46
7.6
163
7.1
45
Platform Additional Functionality
8.5
230
8.4
130
7.6
156
7.5
52
7.7
156
7.9
61
8.1
190
7.8
83
8.2
200
7.9
101
Platform Data
7.8
155
7.7
57
8.0
179
7.9
78
8.1
190
7.6
64
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Recruiting and Onboarding
7.6
318
6.6
50
8.0
419
8.3
117
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Corporate Learning Management SystemsHide 28 FeaturesShow 28 Features
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time TrackingHide 18 FeaturesShow 18 Features
Not enough data
8.1
305
Time Tracking
Not enough data
8.4
216
Not enough data
8.4
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
74
|
Verified
Mobile Time Tracking
Not enough data
8.3
149
Administration
Not enough data
8.0
134
|
Verified
Not enough data
8.0
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
8.0
130
|
Verified
Not enough data
8.3
197
|
Verified
Platform
Not enough data
8.2
215
|
Verified
Not enough data
7.8
98
|
Verified
Not enough data
7.0
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.6
75
|
Verified
Training eLearningHide 8 FeaturesShow 8 Features
Not enough data
7.1
471
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Workforce ManagementHide 18 FeaturesShow 18 Features
8.1
1,169
8.4
494
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Workforce Management Platform Features
7.8
134
8.8
31
7.7
142
8.0
27
8.6
201
8.6
68
8.6
185
8.4
67
7.9
141
8.4
29
7.8
127
Feature Not Available
8.2
162
8.8
41
8.4
190
9.0
59
7.8
132
7.7
27
7.6
144
8.2
38
Pre-Employment ScreeningHide 8 FeaturesShow 8 Features
Not enough data
8.2
471
Platform
7.6
953
7.6
309
7.6
661
7.5
162
7.6
570
Feature Not Available
8.2
1018
8.3
397
8.1
970
8.5
406
7.8
816
8.0
289
8.1
1020
8.3
398
8.3
989
8.5
420
Categories
Categories
Shared Categories
ADP Workforce Now
ADP Workforce Now
Paychex
Paychex
Unique Categories
ADP Workforce Now
ADP Workforce Now is categorized as Interview Scheduling, Job Description Management, and Healthcare HR
Paychex
Reviews
Reviewers' Company Size
ADP Workforce Now
ADP Workforce Now
Small-Business(50 or fewer emp.)
15.9%
Mid-Market(51-1000 emp.)
64.4%
Enterprise(> 1000 emp.)
19.7%
Paychex
Paychex
Small-Business(50 or fewer emp.)
75.6%
Mid-Market(51-1000 emp.)
22.1%
Enterprise(> 1000 emp.)
2.3%
Reviewers' Industry
ADP Workforce Now
ADP Workforce Now
Hospital & Health Care
6.6%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.5%
Retail
3.3%
Other
77.1%
Paychex
Paychex
Non-Profit Organization Management
7.1%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.1%
Most Helpful Reviews
ADP Workforce Now
ADP Workforce Now
Most Helpful Favorable Review
Lana H.
LH
Lana H.
Verified User in Accounting

The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.

Most Helpful Critical Review
Susan S.
SS
Susan S.
Verified User in Aviation & Aerospace

I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...

Paychex
Paychex
Most Helpful Favorable Review
Cheryl G.
CG
Cheryl G.
Verified User in Primary/Secondary Education

Having used several different payroll solutions, including several different ADP offerings, I feel that Paychex is a far superior product and that the company offered far superior customer service. Paychex is designed so that you are able to use the...

Most Helpful Critical Review
Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management

Paychex Preview cannot handle cross period reporting so if you have a fiscal calendar you are in for a world of hurt. Paychex has an integrated system and their component systems, Preview, HR Online and Time & Labor Online do not talk to each other...

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Rippling
Rippling
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Discussions
ADP Workforce Now
ADP Workforce Now Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
Karen G.
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
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Paychex
Paychex Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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